This was the best car buying experience that I have ever had. The sales team was amazing are very friendly. Kedar was my sales guy outstanding guy he went above and beyond to make sure that I got a car. Not only that the sales manager here Trent is not your average manager that just sits behind the glass door he was very involved in making me feel comfortable during the whole process. This is not you average dealership they treat you as family here.
My car cc 5 Mazda was purchased from this place they have not yet sent the motor for my vehicle for it to be replaced the motor that went out on my vehicle is there responsible little paid partial deposit and they still have not even began to order the part for the car. If I could give 0 stars I would
Extremely misleading I reached out to the company days prior to going in and looking at vehicles and was told at first there would be no down payment as long as I brought in my award letters for being on disability when I got to the location they then told me everythings okay lets test drive a couple cars will work with you I test drive a couple cars I pick one mind you its a 2015 and then the guy precedes to tell me not only can I not drive it home today but I cant drive it until I bring him $1,500 what is scam therefore I will find a a company that does what they actually say theyre going to do if you look online there are tons of dealerships that are only requiring a $500 down payment as long as you have the means to cover the payments in which I do I have more than enough to cover the payments I will not return to this location and I suggest anyone who thinks about coming to this location look into it first and do a really really well because I was emailing the director himself and was told about the down payment situation
I’m happy with the car I got, the issue is with their lending company American financial. American financial is a joke. I lost my job because of Covid moved to Arizona and was able to get caught back up on payments no problem. During that process I went through 3 account managers as they call them. When apparently they only change account managers every 8 months according to them. An employee from American Financial had someone from Alabama calling me threatening to repo my car if payments weren’t made. Every time I try to call to make a car payment all I get is a dial tone. I send a email asking for someone to call me outside of my work hours and they call me during work hours even after I give them my work hours. When I was behind on payments my phone was ringing off the hook asking when I can make a payment. Now that I have a steady income and can make my payments it’s always a hassle trying to get a hold of someone. I can’t do it online either because apparently my account number isn’t my account number and every time I ask for it they give me the same number. Place is a joke, it’s not even worth the time, money, or hassle to deal with
I was very upset I brought in every documents and they told me oh you good to go pick your car and I did after sitting there for 4 hours to get I have to pay 1750 as my down payment don’t believe them you not putting down 500
Miguel was very helpful with everything I needed. Good people in that dealership..
I had heard good things about this place, but I am definitely a believer now! Im a single mom who has had the worst luck with cars and loan places and people always turning me down, but Eric Blanco White and these guy made me feel like #1 customer from the minute they replied to my message to making sure I had everything in place. They were friendly, efficient, and I got in and out quickly with my new reliable vehicle!!! Thank you guys so much! A+!!!
Dave was very attentive and gave us a lot of info and really took his time explaining everything to us. He genuinely want to put you in the right vehicle Of your budget. We was in and out with no problems. We appreciate you Dave.
Awesome experience!!! Rob and Hiram were amazing. I went in not sure if I would be able to get a car due to my credit but they made it smooth and easy and worked with my budget.They also went the extra mile to help me find insurance with a great monthly rate I could afford. I am definitely recommending them to all my friends and family!!
Mikey did an awesome job. He not only sold me a great car (2013 Ford Fusion) he also helped find a good deal on insurance. Hiram was also very helpful, from the trade in to the final paperwork. I will refer friends to American Car Center Kissimmee for their next vehicle. Everyone there is polite, no pressure, and very friendly.
Buying from them was one of the best experiences I have ever had buying a car. They were honest from the beginning. It was nice not having to deal with the usual bs when buying a car. Plus they dont make you feel bad about your credit. Matt is an awesome person!
Me and my boyfriend went to American car center and David helped us today!! He is fantastic and helped us with every question we had. Very nice and helpful. Worked with us to get us the best deal. I suggest everyone go to him!!!
Great place to get a car ! Miguel B. Did a great job helping me find the perfect car for me. From financing to the quality of the cars it was a great experience!
Highly recommend! The process was absolutely hassle free and the customer service was great! Stop by and ask for Miguel S!
I have never experience car buying to be so easy, until I visited this place. It was painless no hassling, no fuss. Just straight forward to the point no BS.Thank You Mike!!!! For making my car buying experience so painless and getting me back on the road.
Hiram was very helpful, he was willing to work with me and did everything possible to get me driving off the lot. The process was fast and easy didn’t spend all day looking for a car like most places. I would definitely recommend you getting your next car at this place ‼️‼️
THIS PLACE IS IS AMAZING!! MIKE WAS GREAT. YOU MADE IT SO EASY TO BUY MY CAR. IT WAS HASSLE FREE. MUCH APPRECIATED. AFTER MY CAR TRANSMISSION WENT BAD, I RECIEVED A POSTCARD FROM THEM. I WENT IN SAW SOMETHING I ..LIKED. AND LIKE MAGIC IT WAS MINE. THANKS MAGIC MIKE!!! HASSLE FREE BUYING. HE GOT ME BACK ON THE ROAD!!!!!
Hiram and Michael was great! They got me into the car I wanted... even though I couldnt make up my mind... they helped me out tremendously. Great guys... Great company! Thanks for the soda Hiram
Got a car from these people and within 3 months the engine is about to blow. I LITERALLY ONLY drive it to work bec I’m new to FL and don’t know many people. I’m HIGHLY disappointed. I have no car to get to work....... my loan is over 23,000 and I’ll be paying 532 a month for a car that I can’t drive !! And it’s very hard getting in touch with someone that can ACTUALLY help.
This place is very deceptive. I found a car to purchase sat down spent an hour or more at the last minute they came out and said that these are all For Lease Only. I said are you kidding me you never told me that entire time Ive been waiting that these are Lease Only. They did not they lie and are deceptive. Dont ever go to them.
The service was excellent and Mike the salesman was very polite and knowledge and was very helpful and were very happy that he help us. Thank you to all the staff member for helping us with the lease purchase of the car.
Very happy with my purchase. Team were very welcoming. Mike is a great guy, very truthful. I recommend it!
They made buying a car very painless. Believe it or not they are honest. Matt is awesome! No BS when you buy from them
When they say yes they mean it. I got a 2014 Hyundai sonata today and they were amazing. Friendly staff go see mickey or hiram and they will help you get into a great car.
They don’t report to all credit bureaus and it’s only a lease. I was told by another dealer that I should eat the loss and get myself into another car.The so call warranty department is a joke . Waiting for them to call going on month 4 . If I want a payout it takes 2 weeks for an email.They shut my car off with never missing a payment. I was without a car for the weekend.Oil changes can only be done m-f 9/5 people work.DO NOT BUY FROM THIS COMPANY. You will never own the car unless you give them $4k more
Dont get me wrong there still a car dealership, however, theyll do whatever it takes to get and maintain your business. They didnt have the vehicle my wife and I were looking for at the time, but they were persistent and diligent in their quest to get us to come back and they found that particular car with all the bells and whistles. Now, they only received 4 stars from me because, I hate but here pay here and the fact that I dont have a monthly payment just makes my teeth cringe slightly. Instead, we have to do bi weekly payments, other than that it was an ok experience. And even though Mikey is a true blooded Patriots fan, somehow we worked through our differences to get this deal finalized. Thank you Mikey V.
I went into American Car Center today not sure as to whether or not I wanted to lease a vehicle. Mikey Velardi helped me so much, not just in the leasing process but he helped answer any questions, and overcame my own objections. I highly recommend that everyone go to see Mikey to get a car. I love mine!
Thanks to Mikey we got approved he was with us till the end! Full of knowledge and patience for us lol! Very kind and honest! Will definitely recommend American Car Center and Mikey for his great service! Thanks!
Michael Velardi was absolutely amazing. He got us into a car we thought that we could not be approved for. Going through a bankruptcy no one want to help us and we were in dire need of a car. They help me and me husband so much. And were so respectful and the costumer service was amazing. Thank you Michael Velardi!!!!!!
Best company ever come see Mikey. Hes the great person ever he let me get the car of my life i couldnt no car and they the one help me
Car broke down months after buying. Gave us tags that expired in 7 months, never seen that before... car needed computer work, electric issues with battery where it wont stay attached so car keeps dying...and we have to pay for it in a loan attached to monthly payments increasing the payments. Car has been sitting in shop supposedly repaired and ready while we wait on a phone call at the mercy of one lady who simply needs to pay pep boys. In the mean time we are paying crazy uber Lyft cost waiting on these unprofessional muppets to get our car back, never againUpdate, car has been sitting for over a week because it wouldnt start...turns out their little turn off kate payments device glitched and disabled the car.pep boys is tying to figure this out... smh
Do not buy a car from here they are liars and most will rip you out of your money
I had a very bad experience with my car went up In flames and I needed to get into s new car quick . I been to a few American car centers but I didnt get a good vibe from them I decided to go to the Kissimmee one since it was new and closer to my house I met with Micheal V. he was really amazing he did everything to get me into the car I needed and wanted. I went in with everything and it was the easier and fastest car buying I ever did the whole process was maybe 30 mins tops and I was out and on my way with the car . Michael even helped me get the car home because I needed help to get it to my house . I would for sure go there and deal with Michael V. its hard to sell to me cuz I am in sales myself but this was easy and fast . I have bought several cars but this one tops it all very professional friendly and good the girl who take a your payments at the desk is very friendly and professional as well . I will for sure continue to buy from this location in the future when I need more cars down the road. thank you Mike you rock....
Very professional, and knowledgeable Salesmen, I recommend this place to anyone who is looking for a nice used car, excellent service.
Matthew was awesome. Great service friendly and professional. Highly recommend him.
These guys are the greatest ever, incredible business and personal professionals. Always with a smile they help us get in a car. 5⭐ Recommended Michael Velardi is the man thanks.
Excellent customer service they will work with u awesome place to go Hiram is great
Excellent service I will refer as many people as possible and you must go and see mikey
I wish I could give negative 5 stars these people need to be shut down or go get a better job the way y’all trick ppl into these cars. I would honestly never recommend this company to anyone. Their customer service is horrible, their plan terms are horrendous and its just an all around bad experience. I went to this place while trying to rebuild my credit thinking that this would be a good place to start because I didnt want to do a buy here pay here place. This company has cars that are grossly over priced and heres the kicker you are leasing these vehicles so even after youve paid in 22000 after four years for a car valued at about 13,000 you actually have to pay another 4,000 to 5,000 to actually own the vehicle. I would implore anyone considering this terrible place while trying to build their credit to please look into other options. Its not all they make it out to be when you first go in. Look into a credit union or anything besides this RIP OFF. Im stuck with these con artists for the next 4 years and with an almost 500.00 car payment to boot and I could kick myself every single time I have to pay them. My pretty 2013 Altima squeaks like crazy when I use my brakes and I had to fight back and 4th with these ppl for over 4 months to get anything done and after it was all said and done and I missed work to take my car to their mechanic multiple times and had nothing done I just gave up. Please dont even get a freaking lawnmower from these people!
Amazing service, in and out in less than 1 hour, Hiram is a great manager and enrique was a great help!!!! Great payments, very low downpayment awesome deal, would recommend 100% !!!!!!!
Mikey is awesome ! Came in got approved for an affordable rate on the car . Very pleased with American car center !
Mickey was awesome!!! Got me the car I wanted.it was a quick and easy process.Thank you American Car Center of Kissimmee
Quick and friendly service. Great help to get you in a car!
Great place to buy a car Michael is very help full and great and Hiram is also great
ROBERTO IS THE BEST PLUS HELPS YOU IN ANY WAY.
The experience was terrible there very arrogant to talk too and Manager was very disrespectful an sarcastic he didnt give any customers services or option to resolve the problem ad the end result was very unprofessional I am not going to refer this company to anybody😡😡😡😡😡😡
Great and friendly service... Needed a car bad and Mike worked with me and foughted for me to put me into a car asap.. thx a whole lot mike
Go see my man Mikey and my man iram cool guys smooth business and fast !!!!
This company is a joke!!!
Thanks alot mikey v u did a great job today and Im happy.
Gilbert was amazing!!! They got me the car i wanted and had a great time in the process
They get you into a vehicle with Great service ask for Mikey!!
Mike is awesome, he help me get the car of my dreams literally, if there’s a problem he always have the answer He’s an awesome dealer!
They work with you and your payments n recommend it to everyone looking for a newer car
Excellent sales and service. Saved thousands and wont be upside down in 4 years
Michael velardi good people thans you
Great cars...Low miles and a warranty. AJ was awesome
They really helped me and gave me the best option for me
Great service! Got my 2014 Mitsubishi!
Very calm and easy to get what you need.
This place is very good and professional, the only thing that I did not like was that I was told that my credit did not matter about anything and then they turn around and done a hard credit check which dropped my credit score 17 points, but it did get the vehicle
They told me they would approve me a car I drove a whole two hours to be denied
Hated it. The sales manager Hiram Echevarria was rude, and seem bored. He took several personal calls during our visit.
Worth the wait!!! Mike and Hiram were great!
Every one are very helpful
The best place to go for a car
Excellent staff and good cars
Bad customer service dirty car without original car mats not male car without oil change tank too high! And the high payouts this wasnt a fair deal
The announcement does not comply You can not take what you like and does not have information the car put to the deal for my unkind
A good place to buy a car, they are very kind, especially Roberto, a good seller
My name is Ruben, I took out my car with Mike and a young lady, they took great care of me and they helped me in everything very kind, very good service and very good people, and their very kind manager I recommend taking your car here they help you a lot, greetings
Its good but the collections department has pedantic staff