Everything we needed, great selection.. Larger store with sporting goods.
Good place to shop for a lot of different household things. Good customer service.
Ace Hardware in La Grande Oregon conducts old school business. It costs them alot for the amount of knowledgeable, caring, helpful people they employ. I shop and buy there first.
I don’t know when I’ve had a better purchasing experience ever as I had at Ace Hardware in La Grande, OR. I was purchasing a grill, and Craig, Louie, and Tucker all helped. I got exactly what I wanted, and they made the purchase, assembly, and delivery so easy. I appreciated these men’s expertise and kindness. I have always loved Ace but am a dyed in the wool Ace fam now.
Fantastic service and selection. A much appreciated local place to shop. Shop Local and build our economy.
Rude. So tired of rudeness! Act happy even if you dont feel that way!
Good service, great selection and prices
Employee was very helpful when I asked for advice on mounting a certain piece of equipment. I bought the recommended hardware and it worked way better than what I wouldve done myself
The people at Ace are very nice 🙂 and helpful.
Very helpful staff!
First time in this location. Everyone was very helpful and friendly.
Very knowledgeable service, and friendly.
Very helpful lots of selection
Friendly helpful staff. Always ready to help with alternate ideas too! My favorite store in town.
Great local hardware store. Very helpful staff and great outdoors department.
Nice employees, over all good sore
Grest people
Awesome customer service....
People are generally very polite. Have had a time or two when you cant walk 3 feet without someone asking if you need help. I guess its better to be over helped then not be able to find anyone.
Just your typical Ace Hardware with a really good sporting goods section guns fishing gear, Gun safes Bicycles, and then your normal stuff at the hardware store great place to go
Very helpful. Was very happy with my purchase. They didnt try and upsell me.
Always a great place, especially Phils outdoor supply.
I mostly buy paint here. Nice people.
Theyre so helpful and nice to me and finding all I need
Always great service from these folk!
Feels like when you go in there they are more than happy to help you find what you need for home maintenance. They also know what they are talking about and if someone doesnt know a question they are quick to find someone that does. You dont wander about looking for someone to help you like at Walmart.
The service from the manager on down the line is always very helpful. They greet you as soon as you walk in and never miss a chance to offer help. I really wish more places in Eastern Oregon cared as much about their customers experience. Craig is the manager and he has assembled and trained an outstanding team!
They have pretty much everything I need and when I need help they are there. if I just want to find stuff for my project by myself theyll leave me alone as well.
This is my go to place for hardware and advice. Better than any big box store. Local is better!
The employees here are honest, friendly and helpful no matter what project I am working on. They never fail to greet me and ask how I can be helped. This is a great small town hardware store.
Is is the place, its the helpful hardware store.
This is the kind of hardware store I love to find. Well stocked. Clea. Organized. Friendly/knowledgable clerks. Hunting/sporting goods.
Good place to get what you may need for the do it yourselfers! ( not sure if it is a word but, you know what I mean) very knowledgeable staff!
Some of the best customer service Ive ever had the are very polite friendly and nice
A local necessity. They have everything you need for a hardware and sporting goods store. Worth at least a visit. Great staff too.
Friendly staff and plenty of hardware. I really like their sporting goods department. Maybe a big chain but locally owned.
Good service and friendly atmosphere
I had a gotter and git card for Christmas. In August of the next year I had decided to use. I lost the gift card the day before I went to use it. I talked to the manager Paul, they were able to pull the original gift card and honor that way. Thanks a lot for the great customer service. U made my beers stay nice and frosty cold!
Huge collection of tools, sporting goods and hardware, knowledgeable staff.
Was not there
Ace has always been good to me since it arrived. The manager is great, even remembers my name even though I dont come in that often.
A wee bit overpriced but staff is very helpful and knowledgeable. Always somebody there to help you.
Was very impressed with the man who helped me and how knowledgeable he was. He even took time to include my very bored 6 year old while we waited for our paint to mixed. He ran and filled my cart for me with all the random things I needed for this particular project, as my 1 year old was crying. Saving me time and a headache from my more then done childern. I have not had customer service like this in along time. I wish would have caught his name so I could let manager know what a great employee they have. I was buying most our supplies at Walmart as we are trying to save as much as we can cause our house is a huge project but he totally won me over the couple dollar price difference.
Great place to shop! Very helpful. Amazing sporting goods section!
Always nice friendly staff. Discounts or $$ after reward points can be used
One of my favorite stores. Knowledgable and effient customer service
Most friendly and knowledgeable staff in town!
Very helpful store associates. Quick and friendly checkout. Fair prices.
The store was clean and everybody whats helpful.
Flowers great. Staff very helpful.
Great place to get the things you need for home projects
Wide variety of different tools and equipment for yard work and car care etc etc,I was kinda surprised how much they had.
FANTASTIC customer service, and pretty good prices.
Everyone at this store is top notch!
Staff was completely helpful in the renovation of my crossbow. Love coming in here
They were great help finding what I needed
Friendly and helpful. Quick trip in and out!
Credit card machine was down on memorial day and the could only take check and cash. After waiting in line we went to pay with a check and the cashier said she couldnt take it because it was an out of state address, even though we han wrote our address on it. She was then rude to us and made us feel very unwelcome and uncomfortable, we did not make our purchase there and will not be shopping there in the future.
Very helpful, friendly staff!
They knew exactly what I wanted and I was in and out in 5 min🤗
Always has what you need
Put me on hold for 15 minutes twice so I took my business elsewhere
Always friendly and excited to help.
Great store with great employees.
Didnt have what I was looking for but they pointed me to someplace that might.
I cant stand to go in to this place they are incredibly rude
Awesome folks, great service
Wide array of stuff
Always friendly & knowledgeable!
Such a great place to shop
Friendly and knowledgable
Website sucks . there is nothing on there at all
Incredible customer service.
For the home handy person they close too early and their lumber selection is very poor for the price they charge and 3/4 of the employees are lazy and lack the knowledge needed to give proper advice
Great service!
Very helpful
You need it, they got it
Had what I needed
Neither is people !!!