Waited 2 hours and 15 minutes during the PS5 drop to be told they are sold out. The lack of communication was astounding. The employees talked to the line ONCE, just to say how many were in stock but never went by the line to get a tally of how many people would be guaranteed a Ps5. Any and all information we received was from asking customers at the front of the line.Every other GameStop I saw handled it pretty efficiently. But the two employees in charge just did not seem capable or maybe just didnt care enough. After 2 hours and 15 minutes about 30 people in line had to go home with nothing to show for it, when the wait could have been a lot shorter.
Great employees, I enjoy talking every once and I while.
Workers are very friendly. Its a smaller GameStop so dont expect much of a selection but the collectibles were still worth checking out.
I was there last minute, literally, and they were super friendly. Other stores have had employees who frown or give attitude, but not they. They were friendly, smiley, helpful. Just plain awesome. Will be back!
All ways seems picked over. Inconvenient.
Thank you GameStop team I truly appreciate it .Your help with A switch my daughter and she loves itThe team is truly amazing
The staff was super helpful and friendly and u can tell they are actual gamers and know their stuff
The employees have always been friendly and arent super pushy with preorders and stuff. I know its their job, so Im not one of those that really mind. They have a good amount of used games, compared to other locations
Friendly and knowledge staff. Called ahead of time and held my game for 30 minutes (last one).
Sales people people knowledgeable and products on hand if not they will assist you in finding or P/U for you LA Habra Ca Store.
Nice staff, been coming here for years
I dont consider myself a gamer but they have just about anything you need when it comes to gaming. When you ask about new games coming out or their opinions on different games youre iffy about, they answer as best they can. Wouldnt recommend trading in your games though.
I understand it was RARELY a rainy da th, but only one attendee not to friendly, but we bought an almost new video game, good price.
Very helpful and friendly
Love this place! Great staff! Super helpful!!
Love our local Gamestop the employees are very knowledgeable and super helpful. They have great customer service skills and its just an overall great location.
Gave me free warranty on one occasion and was really nice. One of the best game stops with good service!
This gamestop offers the same level of quality as you would expect from gamestop. Employees are nice, and courteous. One of them helped me choose which game to get for Christmas, very helpful. As for the place itself its a little small bit its got everything you need for a modern gaming outlet, as well as decent merch.
I Pre-ordered an Xb 1x under wifey membership ..But not allowed..to P/U..as husband... except the dough but cant go with the flow...I was able to do this in the past* @migos*
The guys behind the counter were helpful and friendly. This the only GameStop that i go to.
Always helpful staff and a wide selection of games and accessories
Good video game selection knowledgeable staff
Good location considering its not that far from home. Only drawback is that you can be there for a very long tome since most of the time there is only one employee present.
Friend preordered me Star Wars Battlefront for Xbox One from a Gamestop in Burbank... Went in to redeem the game and was told I would have to travel to Burbank to pick it up and have my friend present. Did the same process with Best Buy, only the game was for PS4 and had 0 issues, only had to wait for the customer service person to locate the deluxe edition on the floor... Moral of the story is dont buy from Gamestop period. Their policys are trash vs their competition and they will not be there to help you after you spend your money.Also their customer service skills were miserable...their employees seemed like they hated everyone for trying to make a purchase there and it was very obvious they just didnt give a **** about anything or anyone.
Best costumer service Ivs seen in a long time. In one occasion the worker gave me the pre-order edition of Black Ops III with a free download of Nuk3town. It really made my day and now I play on the Nuk3town map often.
Friendly people that know what they are talking about. Even told us about a promotion we didnt know about. Thanks guys
Whats the purpose of preordering something if the employees here dont call you when it comes in and then sell it to someone else? Great job guys...smh
Nice place friendly people and they got some knowledge about games
Ryan helped me and gave me some bs about trading in some items. I would definitely not trade in with this company
Employees are very helpful and polite. But store is quit small.
The last review in completely wrong... I have been going to this location for 2yrs these guys are extremely friendly and know what there talking about!
This place has been taking care of me for the past 4 years.Ive never had any problems here very knowledgeable and helpful of choice of games...!
They have the best deals around!
Was not friendly and did not answer questions
Fast easy service huge trade in deals
They should have more psp games because i only have one game
Its game stop. What do you want?
Got 3 gamesPaid for 2👌
They have games, its not wise to trade in games at any game stop you wont get your monies worth.
That were i got my ps vita
Awesome staff!!
Friendly staff