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Performance Machine Inc
6892 Marlin Cir, La Palma, CA 90623, United States
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Performance Machine Inc

Comments
Jo
Review №1

Superb support, superb products. Have used them on two bikes and am VERY happy with them. I would definitely recommend the Performance Machine products and team to anyone

Ac
Review №2

Tech support is AWSOME, down to earth..handled a very frustrated customer with ease..made my day. ..will be buying from them from now on..THANK YOU...

De
Review №3

Very inviting place. Great people who works there.

De
Review №4

Ive dressed my last 3 Harleys w Performance Machine components. Style, fit, finish and durability are top notch.

Ma
Review №5

Very disappointing sales and unresponsive customer service. Spent over $3500 on five truck wheels in December 2015. The salesman (Ian S) sold me the wrong lock rings (I gave him my exact tire model and size spec.s) and three of the wheels failed within 200 miles. Its June 1 2016 and I am still waiting for them to ship me the correct lock rings. A lot of people have positive comments about PM Truck Wheels, so whenever they finally ship the correct lock rings, I hope to have quantity wheels, but right now they are horrible at returning voicemails and horrible at knowledge of their own product (selling the customer the wrong lock rings is pretty bad). At this point - 6 months and still no usable wheels - I wish I never did business with this company. Ill update my review when they finally ship the correct rings and I can use the wheels. Heck their warranty is half over and I cant use the wheels.Finally returned all wheels as PM never could send the correct lock rings. Hope this company goes out of business so nobody else gets left in the cold. Awfully sad when three out of four wheels fail within the first 200 miles and the company doesnt care. And they are never able to ship the correct lock rings.

Ke
Review №6

Literally not one person will answer the phone. I have tried every department, multiple extensions etc. Horrible customer service.

Be
Review №7

The worst customer service department I have ever dealt with. Called from the UK to request a replacement bushing for my Harley Davidson suspension unit, was advised it would be minimal cost - then charged nearly £90 for shipping a £2 bushing - with no approval given.Contacted customer service to see if it was a mistake and told only that this is the standard charge for international shipping. I had a full springer seat + mounting hardware and passenger pad delivered from the US for £35 the week before.... absolute joke. Will not be using this company again.

Le
Review №8

Thanks Rick P.- RSD PerformanceMachine... Awesome Guys... I have RSD Clarity Covers on my Harley Roadglide Timing And Derby Covers...and They have Answered my Phone Calls, Responded to my Emails and taken the Upmost Care in maintaining Five Star Customer Servive for Me!

Ma
Review №9

Worst company to deal with. I physically went to their building and dealt with the most unhelpful blonde woman Ive ever met. I just need replacement front brake pads. They cant sell them. She tells me to call and place an order. Can I pick them up today? No. She sent me on a wild goose chase to a dealer that is probably out of business judging from the look of the unlabeled shut garage. I have a feeling this caliper is coming off the bike soon. And no PM parts will ever end up on any bike of mine again I swear to god.

Al
Review №10

Great people. Great company. Great products.

Ro
Review №11

Messaged through their website for help with replacing damaged caliper bracket. No response, very poor support for their products, unlike their competitors.

St
Review №12

Damn I love my PM calipers and rotors and brakes oh hell yeah they stop fast woohoo

Ma
Review №13

Got my wheels 1year later...wth

J
Review №14

Over priced

Information
12 Photos
14 Comments
3.4 Rating
  • Address:6892 Marlin Cir, La Palma, CA 90623, United States
  • Site:http://performancemachine.com/
  • Phone:+1 800-479-4037
Categories
  • Machine shop
  • Motorcycle parts store
Working hours
  • Monday:9AM–4:30PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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