I had a wonderful experience at this location today. Mr Thomas was hopeful and provided me with the best customer service I’ve ever had with any boost location. He went above and beyond to ensure my phone was working properly even after the store was closed! I will visit this store again and again!

The absolute best phone store in the Nashville area. The employees are awesome. Ali is going to make sure you leave with what you came for. Thanks guys for all your help !

This has to be THE BEST Boost store in the Nashville area. The staff members went out of their way to help. Thank you so much!

I appreciate their customer service. The two girls working are attentive and helpful with all my phone needs! I would recommend this store to anyone. Not only do they offer great plans for everyone, they also have a wide range of accessories to choose from.

Genesis got me to switch ! Best customer service Ive had in a while.

Good customer service

This guys sold me a router from infinity and ended not services at my home area!

Horrible. Not knowledgeable or friendly. Genesis the representative knew nothing about customer service. I dont even know if she could Talk

I went into a boost Mobile store located on Murfreesboro Rd in LaVergne TN 2 weeks ago to upgrade to the iPhone 6 plus which I was eligible for at the time. The manager Jessica went through the whole process of switching my service to the new phone and when it was time to pay I handed her an AMEX card which was one of the acceptable payment methods as advertised on their front door upon entering. Anyhow, she then told me that she can not accept AMEX and to go next door to get cash. Their cash machine did not work and at that time I just decided that I will just wait until I am home in my town to go to the boost Mobile store that I usually go to. I had no idea that at that time I would be ineligible for an upgrade any longer since the manager failed to tell me. I called her and she totally blew me off as if it were my fault that she activated my phone before rejecting my payment that is clearly advertised on the front door as an acceptable payment method. She actually said there is nothing that she can do. She never offered to do anything to fix the problem and I am still ineligible for an upgrade due to no fault of my own but a lack of customer service. Since Jessica does not care to fix her mistake, who will fix it for her?

Hate the place. The workers no nothing and want to know nothing. Dont know much about cell phone stores, but its a mental nightmare.

They dont have phone case I need for the phone case for the phone they sold me a month ago