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Coastal Aire Concepts Inc
4232 6th Ave SE SUITE 105, Lacey, WA 98503, United States
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Coastal Aire Concepts Inc
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Er
Review №1

Our sales person, Rob, was kind and professional. He took his time to explain all our buying options and how the filter system and majestic high filtration surface cleaner work. My husband and i loved the system and would have loved to purchase that day. However, even through we couldnt afford to purchase today, he was respectful and understanding of our budget. I look forward to purchasing this system when we are financially able. Check them out! You wont be sorry!

Sh
Review №2

I am usually too busy to write reviews, but I am compelled to take a moment to say how incredible this company was. As I told my friends, the salesmen never tried to MAKE you buy something. They really lived up to their commitment to share information with me and let me decide. I got a defender and it is amazing how it cleans the air. I have recommended this company to friends and family.

Ri
Review №3

Rob was very friendly. enthusiastic, and knowledgeable (or at least well prepared/studied, lol)! The equipment seems very well built and is mostly American made (I believe he said some filter media is from Canada... close enough). The machine picked up an insane amount of dirt. It was a bit impressive seeing as how the carpet was just vacuumed with our Dyson. The build quality does drive the price up a bit but thats kind of to be expected. Just ask anyone thats had a high end vacuum for 20-30 years if its worth it. Were not ready to buy at the moment, but it is an impressive system so who knows once things calm down some. :) Thanks Rob!

mi
Review №4

Very happy with the customer service and the quality of the product!

Je
Review №5

Excellent service and specialists. The staff is very warm and understanding. Everyone on the phone is so politeand attentive. I love the Defender and the Majestic. It cleans better than any Kirby or rainbow vacuum Ive ever used. And it keeps the air clean and fresh, which really helps with my allergies. I cant say enough good things!!!

Jo
Review №6

Have had this system for few years now and really enjoy the air quality that is now in my home. Have great techs who come and clean my machines. Just had Rob out to service my three machines and they are all clean and updated. Great service..

Ri
Review №7

Friendly customer service, our rep that came out was very easy to talk to!. My wifes grandfather bought the majestic vacuum and the defender air filter for us for our house and they both work great. The air filter does well to keep the air in the house clean and helped ease his asthma, and the vacuum keeps the pet hair to a minimum.

Ma
Review №8

We have 2 Defender air filters and a Majestic system for our house since October 2017 and love them! Our house feels and smells better with the systems constantly running; you barely notice the motors running. I definitely recommend this for anyone with allergies or for anyone who wants cleaner air in their house!

Ca
Review №9

Jake was awesome! He came out with a pretty cool bbq set for our family and made the whole experience rather enjoyable! In the end we did buy the majestic. Have been using it for 3 months and it only seems to get better. And to top it off we got a thank you card in the mail!

Sh
Review №10

Rob show me how clean air and clean home is essential for healthy life especially when you have 4month old and 4 years old precious daughter by showing this megestic air system. I am impressed and shocked the way it worked. Awesome. You guys shouldnt think any other options. Go for it.

Wh
Review №11

The businessmen Erik was very nice and showed us lots of new things about our system. This vacume system is really amazing and it gives a great quality clean. I would recommend this system to anyone who has any other system besides this.

Am
Review №12

Erik Fernandez from Coastal Aire Concepts came by our place and showed us how to properly clean♡ ABSOLUTELY AWESOME! He was kind and thorough. Our home and the air in our home has never been cleaner than today♡ I recommend this cleaning system!

Ma
Review №13

Ron came out and did a fantastic demo for us. Didn’t realize how dirty our house was that we just bought! He was extremely friendly and helpful. Can’t wait to try the new toys!

Ke
Review №14

Eric Fernandez came out and showed us this amazing cleaning system and filter system. Our carpet is super clean, looks new. Even better our air smells clean and fresher than before!

K.
Review №15

The salesman Rob came in with great high energy from the time he walked in. He engaged with everyone in the household and wasnt being pushy or over eager. Overall the presentation was awesome, the products were great and they were offering a great deal. Unfortunately I wasnt in a position to add another bill to my finances anytime soon.

As
Review №16

Amazing product, however employees are extremely misled as to what their schedule and pay will be. I worked there for about a month in 2013, I was told guaranteed $2,800 a month if you do the appointments scheduled for you. What that really meant was, 7 days a week, very often they dont have enough appointments for you to meet the requirement for that base pay, and if youre one appointment less than the requirement for the base pay you only earn commission. I believe my first pay period I worked 7 days a week, at least 8 hours a day, and made $50 - $100. My second pay period, I hit the required number of appointments for the base pay, but they told me one didnt count because it wasnt long enough. So instead of $2,800, I was paid $50. I lost my apartment and had to move back in with my parents. Would have been nice to know it wasnt a real job before I accepted it.Owner is fun on a good day and extremely rude on a bad day. Please dont blame the demonstrators, they are under extreme pressure and are just doing what they are told.I do still plan to buy the product, because I truly believe in it (lifelong allergy sufferer here) but I will purchase from a different office owned by a different person.

Ri
Review №17

Thanks Rob, the cleaning system has changed our lives. The air quality in our house has has improved so much that my kids no longer get sick. The vacuum pulls more dirt out of the carpet than any other vacuum I have owned.

Ka
Review №18

The representative was very informative! I couldnt believe how much my vacuum was leaving behind! If they werent so expensive I would have bought both items on the spot. But with all my bills, just cant really afford it!

Mi
Review №19

Thank you Thurston County Fair grounds for bringing Erik F. into our home again and yes with a wonderful trainee, Ryan. We adore Erik F. he is wonderful, because hes NOT pushy, hes always full of lots of information, hes so funny and a pleasure to be around. He is a great trainer. We have used our system for years and love both our products.

Mi
Review №20

Erik was awesome! He did a great demo, very polite and explains the product to the dot. The product is awesome, wish I could been in a good place to be able to buy it.but will have to wait. Overall it was and awesome demo :)

Li
Review №21

Rob was fantastic. He gave us a great demonstration of how we could live cleaner, healthier lives. The presentation was fun and entertaining. We would definitely recommend this company to friends and family.

ta
Review №22

I love my filter queen majestic and defender. Rob was very helpful and knowledge and easy to talk to. I would recommend this to anyone. I have had mine for a year. And would do it all again.

Sh
Review №23

Joey was so fun and easy-going - we really appreciated that he wasnt a high-pressure salesman! Super impressed with the products...it made us realize how filthy our home is. LOL We will be recommending the defender and vacuum to our friends and family - thank you!

Mi
Review №24

Cody was amazing! Very informative and nice through the whole craziness of the family. Was very polite about how dirty my house really is. Would enjoy to have him back.

Br
Review №25

Great product, just too dang expansive with two car payments and rent. Our sales person was wonderful and extremely energetic. She loves her job and you can really tell.

La
Review №26

The representative (Lindsay) was very informative and very nice. I couldnt believe how much my vacuum was leaving behind! I just bought one and cant wait to use it.

Va
Review №27

They were very informative and the product works great. I cleaned the carpet 2 days ago and the majestic still picked up dirt. So it works amazing.

Sh
Review №28

Will Walls did an amazing job in demonstrating power of Majestic and Defender. Great products to keep life healthy. He is definitely best sales person. Thank you for your time.

Vi
Review №29

We are very interested in Majestic and the defender. We were impressed by the demo and Joey presentation of the products. Joey knew his products and was very informative on the many ways you could defend the house from dust mites and dust using majestic and defender.

Je
Review №30

Thanks Eric for a great showing of your products. Totally sold on the quality and warranty. The presentation went a little long but we really enjoyed your company.

Sh
Review №31

I was very impressed with the products and the effectiveness of how the equipment cleans the air. We are currently having a toxic mold issue in our home and firmly believe that when we get the renovations completed that the coastal aire products will be able to keep our air in our home clean from that point forward keeping us from having any future issues with mold and the severe health issues that we have. I highly recommend the products.

j
Review №32

Rob came over and figured out what was wrong with our filterqueen which om so happy about. He was so friendly and funny. We enjoyed the time with him.I feel Rob needs 5 more stars, he fixed my filterqueen. GREAT JOB

Ni
Review №33

I LOVE COASTAL AIRE! They are the best company i have ever worked for. The opportunities are endless, the work environment is upbeat and fun; and all of the employees are amazing. Overall excellent quality service!

Lo
Review №34

The rep, Erik. He’s wonderful to us everything’s A to Z ... wow love the product. It’s light and smooth. Not need a water to fill up. I have the Rainbows it’s heavy and require to fill up the water after clean, throw it out a lot of messy. That coastal aire is so easy .we will buy it soon thanks Erik u do a great job

Ta
Review №35

Being a business owner I dont see how this place can operate with bait and switch sales tactics. Its disgusting to see people attempt to trick would be customers by offering free prizes with no obligation and than attempting to send out a salesperson for a one hour demonstration on their products. I could only imagine what they are capable of once they get their teeth into you. Maybe you should use your marketing capital to employ some honest sales tactics that may net actual profit rather than bad reviews.

Ma
Review №36

Brandon c. Came was very polite. My house is much cleaner than it was before. The products he has shown me were amazing

Ke
Review №37

Savannah came out and gave a very entertaining and informative demonstration of the Majestic vacuum and Defender air filtration system. Very friendly. Great presentation!

An
Review №38

Brandon was very informative and a pleasure to work with. He was not a pushy salesman whatsoever. Id recommend this product to anyone.

El
Review №39

Rob was very entertaining and hilarious. His charm and charisma were very pleasant.The product was top notch and Rob gave an excellent presentation.

Be
Review №40

Rob was great with his presentation. Great concept of how things worked. He was awesome.

Ti
Review №41

Great service and fun demo. I have owned my filter queen for a year and a half and I love it. Thank you, Rob!!!

Ra
Review №42

We had a very good experience. First off, if you actually READ the scratch card front and back it explains everything perfectly-- to include the odds of each prize (e.g. 1:1,000,000 participants will win $10K). After calling the number on the card, we scheduled an appointment with a polite receptionist who answered all questions openly before setting a convenient time. The sales person (Matt F.) showed up exactly at the appointed time. He was very polite, well spoken, and thorough. Matt was also very respectful of our time and did not mind when we had to do house chores and at times ignore his presentation due to distractions in the home. He was very understanding. Finally, and most importantly, the product he sells does exactly what the company advertises. The Majestic and Defender are both high quality products. Although expensive, our family has no buyers remorse.

Ka
Review №43

Rob was great at the demo and we are happy to say we own both systems and would recommend them to everyone thank you so much for the awesome systems majestic and defender

Se
Review №44

Very entertaining! Impressive equipment. Fun presentation and my house got cleaned!

Da
Review №45

Great presentation!! Couldnt believe how dirty our clean carpet was. Awesome product

En
Review №46

The demonstration was fun. The products work and our representative Cody was very helpful on showing on how the product works. People should try it.

Ca
Review №47

Our Experience was very delightful and informative. We loved our experience and also extremely happy with our new air cleaning systems.

Sa
Review №48

I love the guy that said it was a great place to work if your okay with lying to get money, that is probably the only truthful comment here!

Ti
Review №49

Erik was very informative and helpful definitely looking forward to using my new majestic and defenders my Kirby stood no chance.Even though there was 5 dogs running around he kept a smile on.

de
Review №50

Lindsay,was a great person she was very considerate to our situation and if i was rich Id buy it all.i love the products.she also loved my zoo

Ma
Review №51

Rob was awesome sauce. Very adaptable to an unorthodox situation. Very informational and helpful

Do
Review №52

I really like the whole thing i would like to have it one day, great product. They were entertaining and proffessional i loved my gift.

Co
Review №53

These guys have awesome products and a great presentation. I Just unfortunately can not afford due to bills at the moment other wise I would buy in a heartbeat.

Do
Review №54

This is not my first experience with the Majestic Vaccum my mom owned one for the last 25 to 30 years. I believe my sister has it now since my moms death a few years ago. It still works well. The demonstration was very informative and has been updated with new a air purifier. The dirt that the vaccum picked up preformed very good and the air purifier works beautifully. They are well worth the price of never having to buy a new one. Great service and demonstrations are all plus for the company. The one my mom had was under the Filter Queen brand. Thanks for being very consistant with great products and service. Donna Clark

Ta
Review №55

Rob at coastal aire is great, very nice and helpful. I would definitely recommend these products to anyone.

Jo
Review №56

Loved the presentation !!, Rob was very nice aand was well spoken at what he was selling . He prosented the filterqueen majestic in a fun and knowledge way. I truly believe that this product works 110% and my house feels clean and fresh. I would recommend this to anyone looking for a real clean house.

Er
Review №57

Brandon c was very helpful and had good knowledge of the product. Would buy if financially stable enough for a 4000$ cleaning machine!

Ch
Review №58

Joey came and did the presentation, and it was wonderful. We have had the majestic for a couple years and love it!

As
Review №59

Briana was great, she was training while doing her presentation. She did amazing, glad she stopped by I learned alot... and by the way Great product

Qu
Review №60

Rob is an excellent representative and really politeHe is really honest on everything. I definitely recommend for others

Am
Review №61

Epic products and very nice sales people. Super cleaned my rugs and also very quiet :)

Ly
Review №62

Thank you for this wonderful majestic.Machines are wonderful, I would recomend Rob to all, very nice, man.

Th
Review №63

Brandon came into our house where my wife and 2 girls were, showed us a great product just wasnt able to put the trigger on this purchase at the moment but me and the wife are sold and are going to purchase these soon. Would invite him in anytime!

mi
Review №64

Branndon our sales person did a great job producing this excellent product and glad we were able to come see it work wonders and create a clean home environment!

la
Review №65

They are are amazing. I would recommend this to families that have kids and animals

Br
Review №66

Amazing product and people were kind really took the time to help me and my family out

Sk
Review №67

They where super helpful and explained everything perfectly and made everything super easy and understandable, Erik was really helpful and and made everything easy to understand and Was super nice!

Ja
Review №68

I think everyone should try out the air filters if you have copd it is great. Plus you get free gifts for the presentation.

Le
Review №69

Rod is a Awsome parson..he helped us soooo much and super great..and the product is super good and works super well..i recommend this product to any one

Ka
Review №70

I love coastal aire!! I love the environment and the people but most of all I love that it is more than a job and has so man opportunities!!

St
Review №71

Rob was good! Presented a great presentation on the majestic queen and the air cleaner.

Th
Review №72

Rob was awasome. Had it for 20+ years. Recommend to everyone

Bo
Review №73

The defender is a great product and Lindsay was great in showing us the Defender. ( Thank you Lindsay).

Wi
Review №74

Erik was outstand6. Learned new things. Very enjoyable.

A
Review №75

I came into coastal aire concepts a little over a month ago. Let me tell you. The people here are so nice and they truly really care about your health.I came in because in the past I had owned a couple of defenders before but we had to throw them away along with everything we own due to a toxic mold loss to our entire home and belongings. I know these are great filters because we used them before. Honestly I think they are a big major reason why we were able to stay in the house as long as we did.A HUGE unfortunate side effect for our little girl from the toxic mold is that she has PANS. She acquired this autoimmune disorder from living in the toxic mold. Whenever her immune system is triggered her antibodies attack her own brain causing inflammation and neurological issues. This company cares deeply about people. Not only did a sales representative listen to our entire story but the owner himself came in and also listened to us.The reason why were in the market for defenders again was because where we are temporarily staying while we try and rebuild our home recently had a cross contamination to mold. And this was making our safe space not safe for us. We were scared and terrified of losing our daughter again to PANS. Something we spent every ounce of energy we had to pull her out of to begin with. Once we started to get effected again by the cross contamination I am so glad I remembered that coastal aire was a local company to us and I loaded us all up into the car and drove down.I wanted to wait a month to write a review on these defenders because i wanted to be able to convey the awesomeness of these units. Also so many times reviews are written after someone just buys The product and I have never found those sort of reviews very helpful for the long run of a product.The very same day we installed them we turned them on high and we left for the day and that evening when we returned back we could already tell a huge difference in the smell of our space. Its fresh. Like fresh mountain air. No smells. Just clean and pleasant. And our reactions to the mold cross contamination stopped! We have been running them now for a little over a month. The beauty of these machines is that you can leave them running 24/7. Its safe to do so. They are even classified as a class 2 medical device by the FDA. Yes, they are that awesome.They also have 3 speeds. When it is on low you cant even hear it running. When it is on high you can hear it but its quieter than a box fan and not at all overpowering. We leave both of ours on high 24/7.To test things out I even turned them off for a day and my family started reacting again and our daughter had a minor flare. Upon turning them back on again within a time frame we were feeling better again. She has been flare free since.My family is hyper sensative to mold now and we were so scared we were going to have to repeat everything all over again because of the cross contamination. This has calmed our fears to zero. And I know I plan on using these for the rest of our lives no matter where we live. They are even convenient enough that if you travel to take them with you for hotels etc.They are a bit expensive. But after going through a huge major health disaster in my family where we almost lost our lives to begin with, and all that I have learned in the necessity to keep your life healthy by keeping your enviornment healthy around you. There is no alternative I will ever consider. It is worth the cost because its your health and your life.Im writting this review from a perspective on the quality of filtration for mold spores. But i also want to note it is super effective at clearing the smell from a room due to dirty diapers, cooking fish, and essential oils/fragrances. My husband also has allergies. And the only room we do not have a defender in is the room he sneezes in.Your getting a lot of quality for your money. These units have top superior filtration. Its better than HEPA. You wont be disappointed in living a healthier life.

Ja
Review №76

Ths is a great place to work if your okay with lying to get money. they call people saying they are doing a survey but really want to set up a meeting to try to sell an air purifier. they gave me a list of people who I could talk to and on that list was literally the phone book as a way to get demenstrations. when I got an interview I was told that they dont want you to sell at all and to just demonstrate the purifier but once you get the job its only about the money and finding anybody you can try to sell to. all of thier facts are half truths and if you do any research (like I did) you will see that your selling an air purifier for 10 times the price of others and only works slightly better. product isnt even worth its price.

Da
Review №77

Erik was a great and respectful salesman. The products are also great.

Je
Review №78

Great product with fantastic potential to keep you home as clean as it can possibly be.

Er
Review №79

Detailed explanation of the product. shows how the machine works and surprises youwith the filth it picks up. Friendly customer service!!

Ra
Review №80

Best air filtration system Ive ever seen. I cant believe how dirty the air we breathe every day really is.

Ch
Review №81

If you dont want to read my whole review, know this; they claimed the price of 2 filtration systems and a vacuum was $5k, but by time I kicked them out, it was down to $2300. I originally dealt with this company at the Tacoma home show at the Tacoma Dome. They wanted to give me a pitch for a free BBQ set. Amazing! He said sarcasticly. We had a family emergency in between them calling, and so my wife had to travel out of the area youre an extended period of time. About a month later I got a flyer showing that I could win something. It did spark me to remember that I wanted to check out this companies air filtration system. So I called and the rep said somebody can come out the same day. Although the wrap was new, it was definitely polite and courteous and I overlooked that because everyones got to start somewhere. After he gave me his pitch for the air system, he gave me one for a vacuum (I was not expecting). After 2.5 hours I was given the price of $5k for 2 portable air systems and a vacuum. Granted the systems seemed decent, just not worth a fraction of that. We recently purchased a whole house filtration system, that is considered top of the line for residential use, and so I wanted to know certain specs on there system; the company didnt have documentation which is crazy since they claim to be FDA certified. Their promotion was for $3800. After telling them we have just spent A massive amount of money on renovations the rep said thank you for your time, I now have to review with my boss (the classic timeshare pitch). Joey tried to go as low at $2300. I told him it wasnt going to happen, but once we finished renovations on the house to check back with us. He then tried to give me a bunch of other options after I told him we wont finance anything. Joey became a massive jerk; he first hung up on his rep, then kept calling my cell. After a few missed calls from a number I didnt recongnize, I answered and Joey demanded to speak with his rep. Since he called on my phone, I could here the whole conversation from the speaker being turned up. Joey became very condescending, to myself and his rep. He then chewed out his rep for coming here without my wife (which the rep never spoke with me beforehand). I told Joey that my wife didnt need to be here because we fully trust each other with our money. Joey then went on to try and get the rep to call out my manhood and say, well if you get to make the decisions why dont you move forward? At that point I nicely told the rep. I appreciated his time, and told him he did everything right. But since his boss is a piece of garbage. I was about to kick the rep out of my house. Joey then hung up again. And the rep said, well I guess him hanging up means we are done. I legitimately was interested once we took care of all our construction, and would have even told people about the product. But as long as this company has people like Joey working for this company, I wont have anything to do with them, and recommend nobody else bother calling them.

Ra
Review №82

Weve had the defender and majestic for 14 months and still impressed and love it

JU
Review №83

Rob is a dynamic friendly fun professional sales person. We prchased our equipment and are looking forward to using it.

Ja
Review №84

This company takes advantage of vulnerable adults and courteous people. They are an independent distributor that sells vacuum cleaners and air filter systems made by FilterQueen. First, they circumvent the National Do-Not-Call list by making telemarketing calls under the guise of performing a scientific research survey. When they call they state they are doing a coastal air survey and then ask about the air quality where you live. This sounds at first like a call from the Puget Sound Clean Air Agency or other entity. The catch comes at the end of the survey when they state that for your time you will be entered into a random drawing and may win a prize. They call back a few days later and explain that you have won a prize for the participation in their survey. Then they set up a time to deliver the prize. When they come to your home a salesperson attempts to sell their products. Now they do state there is no obligation to buy their product and they deny using high-pressure sales techniques but that is purely subjective. Unfortunately, everything they do is technically legal, however what they do is morally objectionable. As an advocate for vulnerable adults I have unfortunately seen scams similar to this many times. Please be aware and warn all you know about this unscrupulous business that operates in our area.

50
Review №85

Had a great experience with Matt, he really showed us a great product!

Pa
Review №86

Great presentation, products and personality! Rob was awesome!

st
Review №87

Hole system is great for helping with pet alergeys.

Pe
Review №88

Chris is great. Cool machine

Je
Review №89

Brandon C came and showed us the the awesomeness.

Me
Review №90

Awsome and like the machine and great show👌👌😃😃😃

Ca
Review №91

Took advantage of my neighbors age and medical condition to con her into a vacuum payment she couldnt afford on her retirement. What a bunch of scammers.

Ch
Review №92

Great customer service and amazing products.

Wa
Review №93

They was so wonderful and the machines was awesome!

Av
Review №94

Strong durable product, with great results.

Da
Review №95

Was not looking forward to visit but the sales rep was great and demo was great sales rep name was Bob.

Al
Review №96

Company sent out scams fishing for information via scratch off cards.

mi
Review №97

Salesman was very nice and funny

Jo
Review №98

Its all lies to expect you to lie and take advantage of people.

An
Review №99

Randomly showed up saying they had an appointment on the night of new years eve

St
Review №100

I like my Filter Queen vacuum a lot.

Information
4 Photos
100 Comments
4.4 Rating
  • Address:4232 6th Ave SE SUITE 105, Lacey, WA 98503, United States
  • Phone:+1 360-459-8060
Categories
  • Air filter supplier
  • Environmental consultant
  • Marketing agency
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:10AM–2PM
  • Sunday:Closed
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