I was referred by the first store (competitor), to check out American Home as I was searching for something specific. While Mariah was on a call I used the computer available for browsing. When I told her what I was looking for, she took me back to the exact item I had found on their website! While completing the purchase, Jordan helped schedule delivery. It is rare to get same day or next day delivery but at the last hour of the day, this place came through! Great customer service!
Beautiful furniture! Gracious help in finding good quality furniture that compliments your taste for your home.
Sales team was super helpful with finding the perfect furniture. I was taken care of so quickly! The delivery was more than exceptional, huge thank you to Darren for quickly getting my delivery to me setting everything up and taking his time out of his day to make sure I had one last thing to be delivered. This guy was so helpful. Pretty sure hes actually a superhero!
We stopped by one weekend, walked through and didn’t see anything that caught our eye. Went down the street, settle for something there and made a purchase but delivery wasn’t for another 4-6 month.The weekend after we went back to American Furniture and we saw a sofa that caught our eye! We purchased a sofa and recliner there.Here’s the best part.... no waiting 4-6 months! We were able to load it on the truck and head home with it that day!Don’t judge this place by its storefront. It might look small but it runs deep! It is packed with furniture. Also if you don’t see something on the floor come back again soon! They rotate their furniture often and tend to bring out new inventory often too.Jeff was great to work with. This place has a great price range to fit any budget. I’ve already recommended this place to friends.Support local!
The salesperson was very helpful in finding just what we wanted. No high pressure sales pitch. The delivery service was exceptionally good...very professional and thorough.
I went shopping there to get my mom a new recliner and the prices were good the sales people didnt try to shove anything down your throat the gentleman who helped me was professional! I got a lift chair for seniors electric for $800! They loaded it in the back of my van and I left. Easy done deal!
I came in reluctantly trying to find a sectional/sleeper sofa after searching other stores all day. And to my surprise, they had the exact couch I was searching for and in stock ready for delivery the next day! The customer service was amazing and the sales associate, Moriah was super helpful and patient! Would definitely recommend!
My wife and I stopped by to look for a reclining loveseat. Had our truck and trailer ready to buy. Sales lady asks what were looking for. Were looking for a reclining loveseat for our master bedroom. She replies with a snarky undertone, Oh, so you dont want to spend very much?. We never mentioned our budget. What an interesting assumption.She shows us the one they have and informs us that we can sit on it, mess around with it...but dont break anything. Dont break anything??? Is this a fat joke, cause were heavy set? Insinuating that were immature and dont know how to act in a furniture store? Which one?We were insulted twice within a 5 min interaction. Ouch.We went down the street to a different and bought one for 2k.
I will not buy furniture anywhere else. They know how to take care of the customer. The staff are not on commission and are very friendly and helpful. The delivery crew is incredible. They are so sweet and respectful. I have purchased many items from this store and have never been disappointed.
Quick, easy and a good assortment of low prices and high end bedframes/chairs with the ability to order stuff if you cant find what your looking for. Staff was super eager and happy to help find a good mattress in my price range.
Very friendly and helpful. Not at all pushy!
Very knowledgeable! We bought some Stanton pieces and have been greatly impressed with the quality!
We are very thankful for all the help from American Home Furniture. The staff is courteous and their hospitality is unmatched. We have a bedroom set, desk and bookcase and will add more pieces continuing to furnish our new home. I highly recommend American Home Furniture, they are military friendly and have good pricing. Happy New Year!
Such a great store with quality staff. They had my previous order and were able to match my new loveseat with my chair!
We got two new dressers from them. The sales woman was awesome and the delivery guys were at our house within two days. We have pretty tall stairs and in only 10 minutes they had moved both dressers up into the rooms without touching a single wall. The dressers have been great so far and we’ll definitely be buying from them again whenever we need new furniture.
Great service and affordable prices, so thankful for them having the item we needed in stock, would recommend this store for anyone looking for furniture.
Marty was attentive, informative and provided us with the information needed to make a confident purchase. Our mattress was delivered in a timely fashion and we even received an upgraded base. Its always a pleasure supporting LOCALLY owned businesses.
Looking for a dining table and Anna was very helpful and knowledgeable. We continued to look at other places but came back to American furniture and bought there. We never looked back as service and price was right onWe would continue to shop there for further furniture needsThanksDon and Jeanne Miller
Great lots of stuff
Good layaway program. They went above and beyond to fix some small damage to our sofa! Thank you for the excellent customer service.
Great help from Anna and Jeff today. Bought some beautiful furniture for our living room
Absolutely beautiful showroom and friendly, knowledgeable staff! Worth taking the time out of your day to stop in and take a look around, you wont regret it!
I rarely write reviews but this is one I have to do. I went into this store on Monday and ordered a bed frame and dresser to be delivered today Wednesday. The sales person asked for my address and verified that I live on base, he said no problem. Come today I’m waiting around for a phone call about delivery time, nothing. I called the store and they said the order was never entered and they were not sure what happened. They also informed me they don’t have delivery available on base. Well, thanks for wasting my time and making me feel like I matter as a customer. When I was in the store they filled out my sales slip and ran my card right away then I guess just moved on to the next customer, without entering the order. Really not impressed with how they do business and will not be going back, my order was canceled they didn’t have a problem doing that for me right away. Now I have to scramble last minute to try and find a bed frame before next week when I needed it by.
Very friendly and professional, Jeff was able to help us decide on what will fit for our living room. And various choice on what tiy you would want for your house.
What a great store, their selection was great and prices were better than other stores I had looked at. A great local family business to support. I will only shop here for my furniture needs from here on out!
They gave us useful information and were patient as we worked through our decision-making process.
The staff gives great customer service and is very knowledgeable about their products. Bought a beautiful bedroom set with Tempur-Pedic mattress that is heavenly!
Great family owned business with a friendly atmosphere furnished our entire house for a unbeatable price. Highly recommend
This was my husband and I’s first time pruchasing a new couch together. Marty was an awesome help and was never too pushy when it came to guest service. The prices were awesome! They offered a military discount and delivery! They even delivered our couches separately because one couldn’t get in for another 3 weeks without the extra charge!
Super friendly and helpful staff.
Highly recommend above all the other furniture stores in Olympia. They wont stalk you around the store and are very friendly, helpful, and available when you do need assistance.
Have made multiple large furniture purchases from American Home Furniture and its always been an extremely pleasant experience. Great Deals and top notch customer service.
The owner of the store, Marty, is an awful businessman and he is rude and dismissive. First, I ordered a couch and loveseat from here. The couch was delivered with a small hole. He tried to tell me it never happens and is not a big deal and they will just repair it. But repairing it makes it not new anymore so I said no. He was rude and not apologetic so I told him to come and get the loveseat and give me a full refund. He issued me a company check. THE CHECK BOUNCED. How can a professional company BOUNCE a check? When I called to speak to them about it, they said they did not know and it happens. Bouncing checks DOES NOT just happen. I had to drive down to Lacey to get cash from them. Do yourself a favor and STAY AWAY from this store and do not give Marty ANY of your money as if there is a problem, you might never get it back. Bouncing checks is not a big deal, apparently.
Good quality furniture and great folks to work with.
Great local store specializing in American made products. Friendly staff and excellent service.
First time there and was a great experience! Thanks!
Great service. Knowledgeable salesman.
Very friendly staff. We loved the selection of everything, even though we were only there for a mattress!!
Great service and good prices
I had a great experience in the store
Sales person didn’t even acknowledge us! We were there 15 min and no interaction, we were coming in to buy...sorry lost our business!
They are so helpful & have GREAT deals!
Great selection and no pressure salesman.
Stood around with no help. Most of the furniture was Ashley being resold.
Anna is amazing! 😁
American made options...nice people
Great customer service
Dude was trash.