I like both of the locations especially since they have some excellent cheap offerings. But the last two times Ive gone I went in knowing what I wanted and found it to be a different price than online. The largest discrepancy was something listed at $5 actually costing $13.Adding to the confusion there was a gram of oil I saw online for $8. When I got to the store the price on the display was $10 so I adjusted to buy less. I asked the guy working and he said they had to raise their price since the producer raised their. It then rang up as $8 so in this case it helped me.It seems like both sides would benefit from the menu and in store pricing system being the same. Im still going to come back, but I drive 20 minutes past a dozen other places to get here so its problematic to not be confident in the menu.
I love the sales they have. =-)
Unreasonably overpriced. ounces that cost well over a hundred, at the quality of 40 dollar ounces.
I present my ID to prove legal age but Lucid tracks you with their ID scanning device. Also, taking my temperature is invasive. I resent Lucid’s practice and will no longer shop at this establishment!
Been to the puyallup location as well, this location had a way better selection. Quick, professional and exceptional customer service. Early today the girl at the counter was superb, everything you could hope in a budtender. She needs a bonus, Bob or Carl whatever her name was.
Prices are WAY too high!!!! I used to shop here daily until they decided to rip everyone off.. Its definitely worth the extra time to drive to Green Lady or Olympia Weed Company, youll get the same exact products for half the price.
Prices are way too high. They have grams for 42$ that are literally 20$ at Danks. Great shop but your money should of been made back by now. Time to hook up the customers! Better quality at lower prices. Would rather go here than other places but my hand is forced.
Its a nice store with friendly employees. Very helpful. Great veterans discount. One of my go to stores. My one negative is sometimes they are out of things for a while, but its because they are so popular.
Not a great selection and too invasive. Shop elsewhere!
Shopping around & looking on websites... Covid-19 & all...Lucids website might as well not even exist.I wont even bother going to this shop.Its 2020 & they better get with the times.
Great place to go when you need something and they have some cool peace just like some other dispensaries they are friendly some may find them rude you just have to go in with a good attitude or they treat you the same way you treat them. There bud and wax is great and the 50 dollar nectar collector I’ve bought that has the bowl and the dab peace works great won’t ever let me down and won’t get rid of it until it decides to break apart
Says they open at 8, it’s 835 and I’m done waiting, have fun losing money. Maybe you should change the hours on ur door and website. What a waste of my time and UR money. Oh and as I’m typing this, someone just tried to come in and get something but you are still closed! No longer losing my money but others too.
This place is my go to! Everyone there is so friendly! Always good deals, great flower and pre-rolls. If you’re in the area, check them out!
I have only been here twice so far but have enjoyed each visit. The Budtenders are knowledgeable and have no problem admitting they dont know something and look it up. Their prices are decent and the quality so far has been great.
Lucid was great for a while .I went in 2 days ago and 2 guys were working, and for whatever reason he wouldnt give me my usual discount, because I didnt bring my veterans ID card, which Ive brought in many times and was told they dont need to see it every time. I love the huckleberry joints, but Ill find something else thats great. So, Im going elsewhere.
I love this location, the staff is always friendly and helpful. The only complaint I have is the recent practice of greeting people by the name on their ID. I understand its meant to be friendly and make a connection, but as a trans customer who hasnt been able to legally change my name yet, its unpleasant to be dead named everytime I come in. Maybe ask for preferred names if youre gonna implement greeting by name rather than assuming the one on the ID is what people actually use.
Compared to other marijuana retailers this place is more expensive and Their selection of products is disappointing. Customer service is not consistent. Fisrt visit to store clerk said nothing just stared at me until I greeted them. Not sure I will shop here on the regular. Other pot shops are much more friendly and inviting than this place.
I’ve been hitting this spot for a hot minute. There’s one employee there that’s stood out time and time again. I’ve recently learned they have let him go. I will not be returning to this location again. He was the absolute best bud tender I’ve encountered. His name is Ricky, I will personally be following this guy to his next location of employment. Other than that this place is overpriced with a minimal selection. This one guy’s customer relations made the trip worth it. I hope to find out where he ends up.
Absolutely my favorite place to go. Prices are very good with lots of sales and special events going on. The selection is always great allowing you to try new things each time. And the staff is very knowledgeable, Ive never met anyone there that isnt willing to take the time to explain everything and answer my many questions. Its not like some places where you can see they are just going for a sale, at Lucid they recommend their favorites and whatever else fits your criteria regardless of other items being more expensive. Very laid back place, highly recommended.
The employees are very friendly and helpful. They have good knowledge of the products that are sold there. They also have a very good quality of products. I would definitely recommend this place.
Wonderful customer service and budtenders are not pushy. Very knowledgeable and they have a lot of patience.The selection can get a little slim but that is the only negative
Very helpful and friendly staff! Service was fast. Large selection
Best prices and deals in town! Friendly, helpful faces. You wont want to go anywhere else again!!
Best selection and priced rec shop Ive came across so far.All of the staff is super helpful and chill also!I always regret going to a different rec shop because Lucid seems to better than all of them lol
The best! Friendly and knowledgeable staff and great prices with tax included!
Staff was very helpful at explaining products and helping me find what I needed!
Worst service and pricing ever. Poor customer service over all. NEVER going back.
Really great product and nice people! Very helpful and knowledgeable staff.
I havent lived in Thurston County since 2010. Out of the blue, this shop started sending me weekly text messages I never opted into. I successfully unsubscribed.Word to the wise from someone in digital marketing: dont buy lists of phone numbers for your marketing campaigns. Building a list of followers organically is much more effective than buying them and annoying a bunch of disinterested folks. Wanna learn more and level up? Get in touch.
Horrible customer service, dull employees, possibly the worst dispensary Ive been to in Olympia. Came here for awhile because I live right around the corner and its within walking distance but never again..high prices, low selection. Id rather go across town than support this business anymore.
They sold me hash when I asked for dab recommendations. When I called them to tell them, they told me to come in for an exchange, which I did not think was possible. They let me get all the way there before they told me they dont do exchanges. Disappointed by selection, price, and staff. Its much better to take the drive out to 420 carpenter.
I love this place cause Its on the main bus line that I use I could go out of my way to somewhere else but refuse to do so because these people are upstanding professionals that know their sh#% and treat you with the up most respect when you come in and are really patient I read some of the reviews on here about issues people had about prices and staff this world aint perfect people can be jerks and prices will keep going up thanks to big brother Im not one to judge just being honest but me I never had a problem with this place awesome staff and great prices will keep coming back
Lots of space, very friendly, enough tenders on hand that you dont wait long, senior discount 7 days a week, free reward program, good variety (although lower-priced flower isnt always available), appears to be quite a few edibles - all in all a keeper. 😉
My brother and I went in together and both got some great recommendations. Prices were great. Join the loyalty program if you live in the area
Not my favorite place, way too noisy, (every time) disorganized, takes too much time; staff all over the place, mostly laughing with each other and really enjoying themselves. They are not trained in honest customer service, no smiles: Its more like a hobby to most....They do not seem to know that there are nice ways to ask for ID, and that I am the customer, but their sale prices are excellent and it is close to home
What a joke. Worst budtender in two years. Redeemed points for 20% off ANY CONCENTRATE. Only to be told that one doesnt count. Cant get points back. Last purchase here. Ill go elsewhere!
Came in last night to buy some tincture, and I spent 20 minutes waiting for a staff member to help me, or even greet me. Although there were only two groups of people in the store, they seemed reluctant to help me until they had no other choice. Extremely disappointed in your employees, still love your products.
Lucid is a prime example of Potrepreneurs doing it right!The staff here are extremely knowledgeable, with a breadth of experience; theyre able to help out both novices and ganja gurus. Theyre also friendly, listening carefully to ensure that customers are able to find something that suits their needs.The facility is nice and modern looking, lots of natural light and clean surfaces. Theres a lot of display for new equipment and tools. They also have free copies of local Marijuana publications available.Theres a wide variety of products available, coming from multiple vendors and processors. They have a consistent focus on quality, so even low cost items are worth purchasing if cost is a major consideration.If youre in the market for Marijuana and youre in the neighborhood, Lucid is a fantastic place to be. You can also just stop in and say Hi, Im sure theyd enjoy it.
Love this place. Great staff, decent prices, and, (usually) great selection.
Nice atmosphere. Employees were very helpful and nice. Places like this give better customer service than grocery or department stores even food joints.
Ive never rated this place before, been here many times, have had plenty of great experiences, before we even walked in the door I could tell this guy was not happy to see us. I dont know if this guy was just having an off-night but we didnt feel very welcomed, we asked about some joints and asked if this was the only flavor they had because it was the only one displayed in the display case and he proceeded to be rude and say uhh (might as well have been ummm duh!) we have the whole list very short. We felt very unwelcome and if this had been our first experience this would definitely wouldve been our last experienc. Great deals though!!
If I could rate it negitave stars I would customer service needs work. Hire some happy people that are helpful and fun
LUCID is the number 1 place to pick up marijuana products in Washington. They have customer service Representatives that greet you at the door and then find you exactly what your personally looking for and sometimes even surprise you with new deals and specials which is one of the reasons Ive proudly been a guest there since the opening. Ive been to other shops and this one beats them all out hands down. 5 stars guys bravo.
Great place. Awesome service from knowledgeable staff. Great selection of product.
This is the 2nd and last time I will ever come into this hole. The heavey-set guy was, as before was rude, short and inpatient with me. I was thinking because Im black and he just didnt want me in his store. However, after reading some of the comments I see hes just an equal opportunity a-hole. I will gladly drive down the road a bit and do business with T-Brothers. Better prices and people.
This is my favorite pot shop in the Olympia area. The staff is always helpful, knowledgeable and familiar with the product from experience not just what they have heard. Nothing worse than some sales person trying to suggest items or making recommendations with zero experience and that have not tried it first hand. At lucid most of the time they can tell you what is the best type given what you are looking for to suit your needs. All in all the selection is good, prices comparable to most rec shops, and experienced and honest salespeople. Why I usually go here if I am buying from a store, and I have given most of the rec shops in town a try and most dont come close to lucid for all around informed and honest salespeople who can speak on the product from experience not based on hearsay or the name they think is the coolest or best looking in the case. If you have not checked out lucid you are doing yourself a disservice by not checking them out
All the staff are super helpful and polite. Their selections are pretty rad too.
THE BEST DEALS ON WEED. Their weed is tasty, good quality, and lots of different varieties to choose from.
Bought chocolate...it was delish. Knowledgeable staff....i guarantee these guys can answer any questions you have.
One of my favorite shops. I love the staff as they are more family to me than staff. They helped my mother pick a medication for her torn ACL, helped change her mind to medication of marijuana than just recreational. They also tolerate my long ass, crazy video game stories so thats a significant plus. :D They know the products they use, recommendations are always on point, and even keep an eye out for product they believe youd like. Wonderful.-Hen
Excellent store and selection. They also love there Vets and are trying to work within the community to help them.
Im 56 years old with I.D. I was turned away because my I.D. was expired? You must be 21 to purchase Marijuana in the state of Washington. There is no law that states that you must show identification. Looks to me like the owner doesnt trust his or her employees. How embarrassing.
Great staff prices are well on the high side. Its flower not gold. Need a better buyer.
Great customer loyalty discount and always fast friendly service. Highly recommend.
Dank you very much Lucid!
The place is great everyones so friendly and helpful
Great knowledgeable staff... but lets be honest its all about the product. They pass with flying colors. Literally flying colors...
Not bad place If Im in area . I like more selections tho
Decent service and a decent points system.
Everything we needed at a good price helpful staff no problems
Great Atmosphere, easy on the eyes, Quality Marijuana nicely packegaged. Super helpful, knowledgeable and friendly. Definitely going back.
I love this place it wss my first exp. Now i frequent 3 diffrent stores but i love the atmosphere here great all around lay out As well.
It has a great variety of pipes and accessories and high quality Marijuana. The price for their things is a little higher than some other places but their staff are highly knowledgeable about their products
Great selection with awesome prices. Knowledgeable staff and treats our military vets with an excellent discount.
Prices a little high products are great bud tenders are all very knowledgeable and friendly.
Great place to get any quality in quantity or quantity not quality either way dopest dope youll ever smoke and good staff with product knowledge and experience with each strain
Love the clean green certified NW Nectar stuff and the Trips kitchen edibles Rock 🤘🏼
Reasonable pricing quality bud and a good selection.
The best shop around. HANDS DOWN. Amazing staff, great selection and prices
The people at Lucid are highly knowledgeable and friendly. They check my ID each time, which is great so that minors stay out of places they dont need to be!
A ok selection. Its a hit and miss with helpful staff. There are a few employees that lack good service. But over all its just a pot shop. Nothing to special.
There selection is way to small, cartridges are almost non existent. I went in today and out of 30 options two were sativa... I smoke sativa. So I was very unimpressed
Friendly, well educated bud tenders. Number 1 place to go!
Personally I love Lucid! The staff is freakin awesome and super knowledgeable! Always my go to place!
This store has higher prices but unfortunately it doesnt translate to better quality Pot. Carpenter 420 has lower prices with higher quality products.
Love it but dont really like the remodel
Saw a man leave his 7 year old outside 20 minutes while he bought weed. Staff could see her and said nothing? Why? They looked baked to me... Way to look out for that little girl sitting on the sidewalk in front of your store.
The staff if very helpful, the shop is very clean and well organized. The products are nicely packaged and the quality is what you would expect from a marijuana shop.
Very helpful ... knew their stuff
Oh i love this place!Phat pandas trash was fantasticthis is my go-to place!:)
My go to shop, friendly staff and a wide variety of superb cannabis
Great customer service and they dont try to talk you into spending more money.
Easy going great varietys of Flower and Dab! Definetly not snobby!
Amazing staff, very helpful. Great products.
Nice store. But only a dope would go here
Saturdays is a great day if you like dabs
Great deals, very nice ppl..
Always so helpful. Use this product for pain relief.
One of my favorite shops in oly.
Brought a pen in and asked if they had any oils for it. They sold us the wrong oil then refused to take it back. They’re either incompetent or racist. Either way this is the last time I come to Washington.
Nice Marijuana store big selection
My go to spot for all my THC and CBD needs. Typically friendly and knowledgeable staff that are always friendly when I ask questions. I did come in looking for a nighttime indica pre roll one night and bought what the employee recommended. It ended up being a strong sativa dominant hybrid that was good but no good at helping me get some sleep.
Great service, but prices are a bit high.
Great selection and prices. Friendly and helpful.
Absolutely love this place! Just never seem to have the Clear Cartridges.
Friendly and helpful staff, good prices and selection, plus they have a customer loyalty program!
Best weed shop ive been in
Bomb service, tidy shop, great employee attitudes.
Awesome, people are knowledgeable and friendly. highly recommend.