Another month...another inability to reach ANYONE by phone here to check on my RX. Last month when I finally walked physically in there o figure out when i could get my refill dueseveral days ago the nice lady said they hired more folks to start the next day in the pharmacy. Its not those that work in the actual store its an overall management problem. Hire someone just to answer basic questions. This is absurd. You cant just ignore people who need their medications for serious, debilitating illnesses. Please do something about this. I put my refill requests in on Monday for pick up Monday afternoon. Waited until WEDNESDAY and have tried 3x to get someone today...guess what? Nobody answers. Big surprise. 😡

I work at a dental office in Belmont and recently needed to call in an RX for a patient. I tried multiple times to reach a person, the phone just kept ringing. I finally gave up and left a voicemail requesting the RX be filled. came in the next day and attempted to call again around 10:30am just to make sure that they had received the message and the RX was getting processed for the patient in need and AGAIN was not able to get through to a person and was on hold for over 15 minutes before giving up. I know that we are all understaffed right now but it is important that providers are able to confirm that pharmacy has received the RX and patient will be able to get what they need in a timely manner. Im seriously disappointed and I hope that the patient will be able to get the RX asap.

I had a simple question to ask the pharmacy. I waited and waited and finally hung up the phone. Nobody answers phone calls there. Theyve had several complaints like this in the past, yet nobody has fixed the problem.

I have been on hold with this rite aid location for 50 minutes. All I need to do is transfer a prescription from a different rite aid location. I could have driven to the other location in the time that I’ve been on hold.

Every.SINGLE.time I put my rx refill in on the app for this Rite Aid it never goes through. So - no biggie at first, because technology fails sometimes and then I try to call. Every time I have to push 3 multiple times, listen to the same message over n over and like a previous poster give up after 10-15 minutes. What is happening here?!! This has happened for over a month now. I get staffing might be short but can SOMEONE answer the phone? Ridiculously frustrating. This is not negative to those that work in the pharmacy but to those that get staffing or hiring done. Oh look my 15 minute wait is almost up and so it my break time....😡😤

Not impressed lately I call to get prescriptions refilled and NOBODY picks up at all!!! I’ve been calling the past 2days! Ridiculous

This Rite Aid provides the right aid. They offer a friendly and hassle free service and are willing to suggest even unprompted advice.

4 people working in pharmacy 7 people in line only one associate on register helping customers

Terrible customer service!

Fast and easy. Clean store and pharmacists are quick, helpful, kind, and nice!

I take a controlled substance, upon closer inspection of my capsules I noticed that some of them will be nearly empty and others will be completely full so they must be intentionally skimming for some reason, maybe for resale, personal gain, you never know in Laconia.At first I was assuming it was a manufacturing defect but the capsules actually look like they were tampered with,. So there you go, Im done with this location.

Sara, Amber and crew at the pharmacy were informative, professional and cohesive. Im glad to be a new customer.

Ive always liked this Rite-aid. They have 1 or 2 isles thats all discounted stuff. I shop it a lot!! Lol youd be amazed at whats in it and what you can get and put away for gifts!

I like them for their location and unique items but they have, on more than one occasion, Fed up my order. In one case charging me THREE times for one box of dryer sheets. I hear this place is rampant with theft and they dont do anything about it. Clearance sale anyone?

Exceptional service!!! My husband and I were on vacation from northern Maine and he had forgotten his medications. He’s diabetic and is on blood thinners. Our pharmacy,the Presque Isle,Maine Rite Aid transfered his prescriptions to Laconia. I had called to confirm that they had received them and they contacted our insurance company to get them authorized. While I was on the phone with them they had gotten one of the meds for just our co-pay and the other they found they could do a one month free trail. That saved me a lot of stress. We hung up and not even ten minutes later I received a text saying that the prescriptions were ready for pickup. Couldn’t ask for better. Keep up the fast and very friendly service. Thank you

Great place to go and get something you need and the service was great

I have found the pharmacy help rude and judging at times I now go to a different place Walmart the people at the pharmacy are always nice with a smile and answer my questions with no judgement

Rite aid at 288 union ave is a descent pharmacy the only draw backs are the price fluctuation for the same med on a monthly basis is just about enough to make me switch to Walgreens and at least 3 times this year alone I have had to wait for my scripts do to not being ordered on time ive been going there with the same meds for over 3 yrs they finally seem to have found a pharmacist who can actually get meds ordered on time only time will tell if the rough spots are over 3 and one half stars.....

A young gentleman named Jared made my day!!! Very helpful.

Good job

Everything you need is here

Its welcoming