Monique is an excellent sales person!!! She was listening and paying attention to how I responded tto the comfort level of each mattress I tested. Instead of trying to push the more expensive mattress on me, she sold me the one that I felt was the most comfortable. I truly appreciated that and look forward to having a good nights sleep on my new mattress! Kudos to Monique!!!

Monique was the best sales person I’ve dealt with! Immediately when we walked in the door she was eager to help us find exactly what we needed and was happy to help us test out the different options. She was nothing short of being personable, friendly, and funny while we waited for the details to be sorted through. 10/10 would recommend her and this store!

Very happy with Sal and Monique.KnowledgeableDefinitely want happy customersListened

Scott was great, knowledgable with a nice personality. Delivery crew was excellent!!! Weve been out of town so still getting used to the mattress. Thought we were getting a pillow, but didnt.

I dealt with Nicholas and he was awesome. Very, very helpful, kind, and friendly! I was I. A time crunch for a mattress and box spring and he helped calm me dow. Whether he knew it or not!

Your store Associate (Scott) was very helpful. Less pleased with inventory of bedding products available for mattress purchased.Suggestions would b to make it part of original sale for customer ease..,! Hard to find sheets with correct pocket depth..!

They were extremely helpful, timely and very courteous

Had a wonderful sales associate name Nick. He was very knowledgeable. Shopping for a mattress is not something we look forward to but he made it easy and painless. Highly recommend.

We’ve bought mattresses before, but none has been a more pleasant experience. Our salesperson, Monique, knew her stuff and after some excellent questions, suggested that we try the Kingsdom Chardonnay model, the mattress we bought. Thank you, Monique and Mattress Firm!

Nicholas was very helpful and knowledgeable! He worked very hard to find us the perfect deal for my wife and I! It was a great experience!

Very friendly staff that was able to help my mother get the bed that she wanted at a price that was very reasonable. She even signed up for email notifications and they sent her a secret discount through the email. Shop manager offered a returning customer discount on top of the current promotions that were available to everyone that particular weekend. I would certainly recommend this location for anyone looking for a bed in the area.

Great customer service/ no pressure took time with me while I laid on every mattress in the place.

Great service. Had to get a mattress in a hurry and Scott was great on finding out what type of mattress I liked along with advising what was available without any pressure. Kudos!!

Nick was fantastic. He answered every question we had was patient. Instead of telling us we had to leave because it was closing time he kept explaining all the different mattresses and adjustable bed frames. The only reason we spent what we did was Nick and his fantastic customer service. This was an experience I truly wish I could get everywhere. Nick is such an asset to this company

We had a very good experience. The staff was friendly and very helpful. We would recommend them to our friends and family.

The sales clerk was very kind and helping me find the right bed and mattress Im very appreciative thank you very much

Something drew my mother and I to stop in yesterday to look. She has a bad back and a bad mattress so we went with no intentions of finding something that day. Monique, with her personality really helped us! It was a joy to purchase a mattress and foundation from her. She never was pushy, shes a class act and very easy to talk to. She gave us a great deal and discount and made it happen for us with no pressure. I think as long as Moniques there Ill send all my friends! Her co worker was also a pleasure and the two worked well with each other.

Excellent job !! Two Men were very prompt....Would definitely highly recommend them to my Friends...Super Job!!!😎😎

Nick was a great help in choosing a mattress. This is our second purchase from Mattress Firm and they recognize our loyalty. Their delivery team was amazing. They were careful and efficient.

Worked with Nick at the 441 Lady Lake Florida store . He was very informative and most helpful salesman I have worked with in many years. A asset to your company.

Very pleasant experience, we were assisted by Scott Powers, mgr. who was very knowledgeable, and listened to what our needs and expectations were in purchasing our new mattress. No pressure sales and honesty is what we were looking for.

Very helpful in helping us choose a mattress without pushing us towards the most expensive mattress. Great job.

The customer service was outstanding Scott was very informative and worked well with keeping me on a budget!& with getting the product & delivery on time for my scheduled move:)

Nick was wonderful. The whole process was easy.

Nick and Monique were great.I was purchasing a matress and boxspring for a rental house. Monique showed me exactly what I was looking for. Something decent but not over the top. I drove home and took a week to think about it. I live about an hour away from their store and didnt want to drive there just for the purchase... Nick made it easy for me me to do it all on line.

Monique is an awesome person. Not pushy and very informative. She speaks highly of her co workers which makes her a classy lady. Will recommend Monique all day long!

Our experience at the Village store was excellent. The sales people there were fun and very knowledgeable. Thanks

The service and knowledge that Scott and Nick have at the Lady Lake, Fl store have is the reason why this is my favorite store!! They know their products and are very patient. I never felt like I was pressured. I love our shopping experience. Highly recommended!!!

Nick was very knowledgeable and helpful. Hard to believe that mattresses can cost that much. Found a place afterwards that could have saved a pile of $ for the same thing. Its not the salesmans fault, but spending more than necessary is not my thing.

I want to thank Mattress Firm for their excellent customer service today. I needed an item that was not available at the store I originally went to. I called another store and one of the staff there named Nicholas Benincasa went out of his way to get me the item. I even received a discount for my inconvenience. Thanks again for making my day a bit better.!

The GM Scott is THE BEST. He was helpful but not pushy, gave us a boatload of options in the price range we asked for, only sold us what we asked for, and was fun to talk to during the process. We will absolutely be back to see him anytime we need a mattress! I could not be more pleased with our experience. Top notch for sure!!!!

Excellent defense I e in finding my ideal pillow.

Monique is quite a salesperson. She has the most fantastic personality. She made our purchase a very enjoyable experience. Thank you Monique

Knowledgeable sales staff and good price

I had a very favorable experience with Mattress Firm while working with Nick at the clearance center in The Villages. Nick followed up with me on a regular basis keeping me informed until he found the bed we were looking for. Most people would have moved on to their next customer but Nick followed through with us which we appreciated very much. Would recommend highly

Went in to look for a new mattress. Scott was very helpful. Showed us the two mattress that fit our needs. We bought the tempr adapt med king size, it was on sale plus we got $300 in free stuff. Applying for credit was very easy. The store is very clean. Thank you Scott for being so kind and friendly. I will recommendthis store to all my friends.

This was the fourth bed and adjustable frame purchased from Mattress firm. Scott was very helpful and prices were right will shop again.

Monique was extremely helpful. I have used Mattress Firm in Clearwater 3 other times. This is my first time in Lady Lake. We enjoyed working with her. She is very good at her job. Will use her next time as well.

Very professional, friendly customer service from Monique. This is the second mattress Ive bought from Mattress Firm and will continue shopping there for future mattress needs. Monique thoroughly explained all warranty and delivery options and made mattress shopping fun!

Monique is the absolute best. A while back we purchased a mattress from her and she took care of us very well. She offered great advice and went the extra mile for my wife and I. A great location with great people. I Recommend this location for a great experience.

My experience with Mattress Firm was excellent! They were very helpful and professional. Most of all they were very accomodating to our needs.You couldnt ask for better customer satisfaction!

Scott did a great job showing us just what we wanted and needed. The store is very attractive, clean and uncluttered. The purchase process was quick and efficient. We had a most positive “mattress buying” experience.

The store was very clean and neat . The gentleman who helped was very helpful

Excellent services rendered at this store. Scott and Monica were both welcoming, Scott took wonderful care of us. He was attentive to what we requested, knowledgeable and somehow made it possible for us to get a super great deal on a great quality mattress. We highly recommend buying a bed here. Do not bother going anywhere else. Ask for Scott or Monica and you will be happy you did.

It was a nice experience. The sweet lady salesperson” Was professional and very helpful. She went above and beyond my expectations. This was on Friday the 8th around 5 pm.

The Sales Rep was very knowledgeable. I told her what I was looking for and she hit the nail on the head. Bingo!!! It was so easy. She was such a kind and pleasant Person to work with. No pressure. I bought a Queen Mattress, Box Spring and frame. Thanks Monique Smith-Myers!

Just returned from purchasing a new bedding set. Split king with adjustable base. I was on guard because of all the makes and models and sizes. Scott Powers was our salesman and it turned out he was the store manager as well. When we explained what we were looking for and the constraints of our furniture he was able to narrow down our choices right away and we selected our new split king bed with adjustable base. We were surprised to find the cost was less than half of what had been recommended at another store. We are very pleased. If you are anywhere near The Villages in Florida go To the mattress firm clearance store on 441. Be sure to ask for Mr. Powers

I had 4 places lined up to check out a Mattress today for my Murphy Bed. I went into Mattress Firm first and they were the best. I received excellent customer service and a great Mattress for reasonable price. 5 stars. Thank you guys for being so nice and on the ball.

Fabulous experience! Scott is the best salesman we have ever had! I wanted to adopt him but I dont think his family would let us. What a pleasure! Great product and great savings excellent reliability.

Great support by Nick and Scott in resolving our concern and processing our exchange.

We came in only to look at mattress sets. Scott was very knowledgeable on all the brands and options. We were very happy with our purchase.

Great people service was great they dont just want a sale they want you in the best mattress for you highly recommend them!!!

Excellent service and overall buying experience, highly recommend Scott and the store for selection and pricing.

Awesome help in choosing a new mattress.

Associates were friendly and helpful was a great experience

Most amazing staff ever. Monique is wonderful, knowledgeable and kind. It was a pleasure to see her still here and doing business with her again.

Monique was a fabulous salesperson and helped me get what I needed ❤

Service was great. My questions were answered so that I could make the proper decisions.

Sales manager Scott Powers was very knowledgeable and helped us select what our best option would be for our situation. My husband was happy with the price (especially receiving a Veterans discount). We would recommend shopping there based upon our experience and we are looking forward to receiving our new mattress in the near future.

Nick was great. He patiently answered all my many questions.Highly recommend Nick.

This business is awesome. Monique was fantastic. She spoke to us as we were her long time friends and or family. She was very helpful and funny and careing. She was very straight forward about the different mattress and box springs. She also informed us about the cleaniness and quality they do after each person and or mattress that arrives or leaves. We thank u and look forward to visiting this store again.

No pressure, informative sales staff. Made experience hassle free.

Affordable bedding and friendly customer service.

Wow what an effortless job for me to find what I want! I believe the gentleman was named Scott? This is. In Summerfield Florida.He asked what I would prefer and he was very knowledgeable but not being pushy. After sleeping on my new bed, no question this is perfect I would recommend any family or friends to come in and talk about their needs.Oh yes one final plus with Scott he also matched my budget to my bed!John Schou

The Purple 2 mattress is comfortable and a good sleeper. The delivery was prompt and the crew was very courteous and kind. Been a couple of nights but so far I am very happy with my choice. Great job!

Great service from excellent staff members. I highly recommend this particular store!

The sales rep was wonderful! I knew what I wanted and she delivered exactly that! I was in and out in under 10 mins! Very Knowledgeable staff!

So, today I went to Mattress Firm after doing online research. With a fried brain & aches & pains I almost felt defeated. Scott was extremely helpful & took away some of my frustration. He made recommendations based on my overall concerns.I’m thankful for his feedback & patience. Communication was great. I think because of the way it all unfolded I ended up deciding to do businesswith mattress firm. Thank you Scott !! Really appreciate you’re insightfulness.Didn’t make my selection based on what was on the selling floor. I supplied him with a few names & he went from there. This review was written by Loretta.

Phone order was placed with Scott, store manager. I received courteous, informative help.

Always love going to Mattress Firm. Scott is extremely knowledgable and friendly as is Monique!The sale prices are excellent and the customer service cant be beat. Its our 3rd purchase there, so we highly recommend this location.

I recently purchased a new mattress and adjustable base from Monique & Scott, THEY WERE GREAT!! Its my second from Mattress firm in last 10 years, and like before I got a great price & great service, plus delivery was free, and on time with 2 guys that were polite, clean, and very nice.Thank you Monique & Scott, I am telling all my friends!

Monique was absolutely amazing! She was very patient, very professional and extremely nice. We will definitely buy a mattress from this company and Monique again!

Great experience. monique Smith-Myers was outstanding.

Excellent customer service. The manager was amazing and super sweet. Service and delivery was fast

Everything was excellent strongly recomended

Very professional and fair pricing.

Great mattress and great value in sleep bundle. Store manager Sean was very knowledgeable and took extensive time helping us choose the right mattress. I had a concern about the pillows we received and Sean and Eric went out of their way to satisfy me.

The associate was very helpful and was not pushy at all. I enjoyed working with him and buying a mattress from him.

Staff was knowledgeable, friendly, helpful, and not pushy. Had a good experience here

We got information we needed with no pressure to buy more than we needed. Really good experience

Great customer service... lots to choose from at reasonable prices.

Yes I went to mattress firm today and monique smith helped me out to pick the perfect bed for me because I have a very bad back she has alot of Experience and patience i hope that you all are paying her really good money because if it wasnt for her i would not of bout another bed i want to thank monique smith for all of her help you all need some more workers like her she is a very Valuable employee to you all thank you all for being there for me i am trying to get my son to come and buy a bed from monique smith because she will now what bed my son and his wife really needs thank you always paul Bowers

Sean was awesome! Super helpful and really new his stuff! And great prices!!!

Monique was a terrific salesperson to work with .Very knowledgeable & interested in getting the right mattress for us. We would definitely recommend the Mattress Firm store in Lady Lake.

What a great shopping experience!!! Scott was absolutely wonderful, knowledgeable, helpful,and kind !!! Picking up my new mattress tomorrow, HAPPINESS !!! Mattress Firm will always be my go to and Im going to refer them to my friends and coworkers !!!

Awesome service and knowledge from Nick. Could not be happier with our experience

Monique is an awesome salesperson and knowledgable about all mattresses in her show room.

Wonderful and helpful sales staff.

Friendly and professional service. Very pleased with Mattress I choose and price was great!

The sales person Monique was awesome. Did everything to help us get the bed we needed.

Monique was very friendly, knowledgeable, and helped us find exactly what we were looking for!

Nick was great very helpful!!Thank you Nick!

Super nice service and very patient with me.

Great place and excellent people to work with.

Nick was amazing!💚

Very pleased with this store, its staff and products. We are repeat customers and refer friends to this store as well.

It s the second mattress that I buy at this store. Doug, our sales associate, was very helpful in our selection, and he made the billing process very easy. The delivery was also very efficient. The mattress is of very good quality, but it seems we should have picked up a model with more plushness. Everyone has different requirements, but to us it appears to be on the firmer side. We will give it some time!

Scott was very nice and helpful!

Honest, professional, knows the products offered in detail

I recently went into the Mattress Firm store on 441 in The Villages. My sales associate was Scott Powers and he was fantastic! I needed a mattress but wasnt going to buy immediately...I was going to shop around and find a good price. Scott was so helpful and not at all pushy. He answered my questions, gave me my space and then checked back to see if I had any more questions. Thank you Scott for a great shopping experience (one that I wasnt looking forward to!). They also have a fantastic massage chair!!