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The Villages Golf Cars
910 Bichara Blvd, Lady Lake, FL 32159, United States
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The Villages Golf Cars
Comments
Ma
Review №1

Last minute service is second to none! I called all three locations and only received a response from the Spanish Springs location. Paula and Anna took immediate action to welcome us and get our service repair done. They went above and beyond what was necessary.....especially since I never even received a return phone call from either of the other locations. If you need a new or used cart or service GO TO THE SPANISH SPRINGS LOCATION! Its the best!

Mi
Review №2

Cart was available and Mark was great to explain its use and issues associated with the purchase of a new cart.

De
Review №3

I stopped in here to get help regarding an electric cart while vacationing in The Villages. The gentleman that came up to help me was very condescending and short. He didnt want to be bothered. There were only 2 other customers in the store at the time & about 5 workers. I will NEVER return to this Spanish Springs location again. The Lake Sumter Landing is far more accommodating and considerate.

ru
Review №4

The sales person, Mark, was outstanding. When we buy, Mark will get the sale.

Br
Review №5

Dont go here for repairs on your cart,had my belt change,on my 20 golfcart came home parts were fallen off by the time I pulled in the driveway at home,had it towed to Sumter landing

Ra
Review №6

Jim Welsh was very informative, helpful, and went above and beyond! Thank You!

Ma
Review №7

Excellent service. Thank you.

Pe
Review №8

Great customer care and very friendly staff. They arent pushy, which makes them a 10 in my book

Ch
Review №9

Bought a golf cart from them was told I could rent one for free any time, when I went back for free rental they treated me poorly and embarrassed in front of my son. Never again, I will never walk into that place.

Da
Review №10

Heres a hard one to believe, I needed some windshield bolts and they just GAVE them to me, no charge!

Ro
Review №11

Very helpful. Im disabled and the attendant put air in all 4 tires and explained proper PSI for golf cart tires.

te
Review №12

Large show room and across the street service center for parts and repairs and gas tanks.

Sa
Review №13

No golf cart to rent for next month.

Je
Review №14

Worst customer service in the area. Manager was rude and very impatient. The sale process was extremely painful and very deceiving. I have bought many cars in my life and none were as painful as this experience. The cart delivered was dirty. This process was not as I expected from the villages. Very disappointing!

Fr
Review №15

Really good customer service. There was a miscommunication and instead of discounting the cost, they charged me nothing. I did not expect it and am grateful for their treatment of me. I shall return!

Li
Review №16

Always good service

Ma
Review №17

Jim was very pleasant and provided options and a price list for a retrofit cart. He wasnt pushy which I appreciated.

Sh
Review №18

Annual checkup and we are safe and confident. Tish and Rick at Spanish Springs were very patient and answered our questions in detail. We felt very welcomed and that we can trust the work suggestions to our cart. Thank you both!!

Ma
Review №19

Sooo easy great customer service, rented a cart for 1 week will definitely be back to rent/buy again

Mi
Review №20

Awesome company! Excellent Sales Staff. Five Star Service Dept. Never a bad experience!

Lo
Review №21

There are so many pluses over the other competitors - to name a few - New - 5 year Bumper to Bumper -PLUS years 6-10 - $25 an hour instead of $50- $80 an hour. YES the bottom of seats are insulated - 1 year free towing - A free puddle blocker - Pricing all averages out the same for all competitors - referrals - they get $100 toward products at the Villages Golf Cart Store. Discounts for 2018 models are over $1400 (for Yamaha new)and it is only July. If you do an entire research like I do - there is NO other place to buy. The Convience is incomparable. The service is Priority. Every member of the Spanish Springs Golf Cart location was helpful and engaging.

Mi
Review №22

Great location,good selection to pick from and very helpful employees. We dealt with Kevin who was awesome to work with and was very helpful in every facet of the purchase process.

Ga
Review №23

Good & bad, bought my used cart from them almost 8 years ago, over the years have had many service jobs done. Mostly its been with good results, a few repair visits have not turned out as well. Several persistent problems weve had for a couple years, they just cant seem to correct, a loud rattling under the cart. loud valve knocking, a scraping sound that recurs every year when the weather gets cooler & differing cart max speed following each service. Were looking to find a better repair shop right now. Sorry Villages Golf carts, despite being helpful & friendly, your service department has let us down too many times.

Mi
Review №24

Wow... great place provided me a loaner cart while repairing my cart. Repaired my cart NO CHARGE. Very helpfull and friendly staff.

Br
Review №25

I actually build these carts great respectable helpful service and good quality builds made to fit you every desire for your golfing liesure

Be
Review №26

Stoped in on Thursday. Was told first come first served if I showed up Friday before 8AM. Was on site at 0715 to be first in line. At 8AM l checked in and was given a loaner and told they would call me when done early afternoon . They knew I needed same day service and the reasons at check in. Supposedly red flagged. Showed up 1PM and was notified they had not got to it and would be the next week. Obviously poor management. Appointment was for service not repairs. Do not believe there commitments. I am sorry does not cut it for me when I waste most of my day waiting for routine repairs. AVOID, AVOID, AVOID.

Wa
Review №27

Very helpful during and after our purchase, highly recommend. Stop in and ask for Kevin you wont be disappointed.

St
Review №28

Excellent rental and sales. Good to make reservations if you rent. I am disappointed that if they dont have a rental readily available. Then they will do nothing to try to help you find one somewhere eles. I guess in my mind if you really care about customer service. You do everything you can to please the customer. Even if it means sending them somewhere else. Hopefully the customer will recognize that and come back to you next time.

Ma
Review №29

Nice sales staff, great product, lots to choose from. At a good price

KA
Review №30

Looking for a golf car.Some good deals.Sales person was great at answering our questions

Ho
Review №31

After paying $20,000 for a 2019 golf cart, I discovered that the large Yamaha cooler that they installed at the back of golf cart interfered with the Curtis cab. You would think that they would check to see if it opened correctly. Four weeks after I bought the cart I realized that the cooler wouldnt open. Salesman refused to swap it out for the smaller version. Buying from The Villages Golf Cars is slightly less dependable than buying from Craigslist. I wouldnt recommend buying there.

Jo
Review №32

Nice salesman, not pushy. Made us sit all we wanted view. Will be buying my cart there!

Da
Review №33

Only place to buy a cart! Very personable and great service!

Am
Review №34

We were in and out very fast service. Knew exactly what was wrong.

St
Review №35

Used the Villages golf car store for a rental while the kids and grandkids were here. I use them even though their prices are a little higher because you always know that you will get a quality rental

Ju
Review №36

Still shopping but they spent all the time in the world with us answered all our questions good place to do business.

wi
Review №37

Great rates very easy to rent

Mi
Review №38

Needed a part for my battery filling system and Kevin was there to help. Pleasant, helpful and not pushy

Av
Review №39

Best deals. Always friendly staff

Ed
Review №40

Best golf cart selection.freindly staff

Ri
Review №41

Very good service....nice place to work with

Ji
Review №42

Service department never answers their phone, they record messages, not very organized or not properly staffed.

St
Review №43

No service techs or parts on a Saturday. When do working people get stuff done

Ch
Review №44

Great service lots of options. Ask for Dan or Sal at this location.

Do
Review №45

Quick service, service people very friendly.

Ho
Review №46

Rented a cart for the daythat was easy...

Ke
Review №47

Horrible post sales, horrible golf cars, does not stand behind products, AVOID the way over priced cars here.

Ke
Review №48

We used another company it was half of what the villages charges. Try J&J cart rentals.

Ce
Review №49

Excellent personal very helpful.

Le
Review №50

Beware of Kenton in the service dept. who is rude and despises Villagers; claims were all entitled because I got upset that someone there bent my new license plate in half. I told him I would tell Lori Resmondo of his obnoxious behavior and he bragged that hes her cousin.

Je
Review №51

Friendly knowledgeable staff

ma
Review №52

Great sales staff

St
Review №53

Just purchased gas without ethanol for our golf cart.

Ch
Review №54

Josh was informative, and no pressure.

Ma
Review №55

Great customer service

Co
Review №56

Smart Help

Me
Review №57

Awesome golf carts

Br
Review №58

Great inventory & choices

Sh
Review №59

Excellent service

Aa
Review №60

Great customer care

Ma
Review №61

This place feels like home

Jo
Review №62

Great service

Ja
Review №63

Great service!!!

Ma
Review №64

Got a loaner

Ma
Review №65

Easy place to do business with and Mark is excellent.

Information
47 Photos
65 Comments
4.3 Rating
  • Address:910 Bichara Blvd, Lady Lake, FL 32159, United States
  • Site:https://thevillagesgolfcars.com/
  • Phone:+1 352-750-3410
Categories
  • Golf cart dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:12–5PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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