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Extra Space Storage
516 Co Rd 466, Lady Lake, FL 32159, United States
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Extra Space Storage
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Jo
Review №1

Staff are friendly, courteous, and knowledgeable. Facility is clean and well managed. There are carts available for moving belongings into the storage space. Very secure and climate controlled. I had a very good experience and would recommend.

St
Review №2

Everything was easy. I moved our stuff in April of 2019 and had family move out for me this month. The staff were great about not requiring us to be there in person (I live out of state). The location was convenient, and the facility is clean and modern. Staff are helpful and friendly. While I wasnt happy about the significant rate increase during the past 2+ years (it nearly doubled from the initial quote), I found everything else exceeded my expectations.

Ka
Review №3

This is by far the cleanest and most easily accessible storage place I’ve ever used or seen. Kelsys is amazing. She checked in with me this morning to be sure I had everything I needed and then again as I was getting ready to leave this afternoon.

Sh
Review №4

I really liked the service and the overhead entrance where you can unload or load when raining and not get wet!

Ra
Review №5

Amazing customer service! Kelsys has amazing customer service and has helped me thoroughly throughout the rental process. 10 stars if possible!

Ha
Review №6

KELSY was amazing!! Customer service is #1for me and the place is so clean and spacious!! Great choice

Ro
Review №7

Really clean facility. The ladies at the office are great and really friendly.

St
Review №8

The ladies at Lady Lake facility have been awesome. It is refreshing to have great customer service, thanks you Lady Lake staff

li
Review №9

Staff is wonderful!! Friendly and very helpful. I like the storage facility and the layout. Having a large overhang to unload under is awesome especially in the Florida sun. My only complaints are they did not have a big enough unit available and I had to rent two units and the facility closes at 10pm. We work so we have to move in the evenings and meeting that 10pm close has been difficult. However, I would not store my stuff any other place then with them. I have had nothing but good experiences!!

Li
Review №10

When I called the number to check on storage sheds Susan made me feel like she was right there on property and went the extra mile to assist in meeting our needs. We couldnt be happier that we found Extra Space Storage! Thank you

De
Review №11

Very clean and staff is friendly and helpful. Great customer service

Ro
Review №12

Yes extremely happy with my experience with Extra Space Storage. Sue guided me through the contract she was a big help with the whole process

Pa
Review №13

We were panicking because we couldn’t find a storage unit. But then Sueheil picked up the phone and ended our panic. She quickly found us a unit that was available meeting our criteria. Aware of the the demand for the units we quickly went to see it the next day and we signed the lease ! It was a very professional easy process. We now have a nice clean unit! Thank you so much Sue. You made our day! Keep smiling like you do!The P’s

Ti
Review №14

Extra Space storage has been extremely easy to secure a storage space. Kelsy, the store manager, assisted me via phone before meeting in person to sign papers for my storage u it. Kelsy is very friendly and upfront with fees and breakdown of monthly cost! Will definitely recommend Extra Space storage to family and friends!

Mi
Review №15

Very nice facility! Clean and easy access to the corridors. They also had plenty of furniture carts to make moving boxes and furniture a little easier.

Pa
Review №16

This is a fantastic storage facility that is air-conditioned. Alba and George are the hard working managers who run the place. Alba spent a lot of time to help me figure out what size unit I needed. I really appreciate that kind of customer service where I am treated with courtesy and respect. This is a great facility if youre looking for safe and secure storage.

Ar
Review №17

Kelsy is amazing she makes sure you get the best storage for your needs. Customer service is amazing. I will recommend to any one.

Ke
Review №18

Staff was great they helped me find the right unit for my items. Super nice and very professional.

Da
Review №19

Awesome experience! Office staff is so friendly, area is always clean. Would definitely recommend them!!

Jo
Review №20

Sue and Kelsys were the best helping me get my unit and getting moved in. The facility was very clean and easy to use. Thank you Extra Space for making my home transition more manageable.

Li
Review №21

Excellent service. The young lady who helped me today was knowledgeable and professional. I arrived 1 hr prior to closing for the day I was not rushed through process. Very happy with my choice!

Ma
Review №22

Kelsys and Suheil are amazing, they sure keep up with this location. Always clean and helpful

Ro
Review №23

My experiences over the 5 1/2 years of renting units at this Extra Space location have always been positive. Kelsys & Suheil have always been very professional, friendly, helpful, and they run a great operation. The floors are always clean, there has been only 1 time Ive seen an insect (to be expected), and it is obvious this team pays attention to details. As a former property manager myself, I really appreciate that.

St
Review №24

Very clean, climate controlled, friendly and helpful staff

Ja
Review №25

Perfect in every way! Professional staff!

Vi
Review №26

Excellent customer service. The girl at the counter was very friendly and extremely helpful!The place is very clean.

Ma
Review №27

Exceptional to work with both at main office and locally.

An
Review №28

Had great service, the ladies in the office helped me a lot with my storage needs!

Ke
Review №29

Very helpful employees that will go the extra mile to meet your needs. Quality building to store your items. Very clean and well kept. Would recommend to anyone in the Lady lake/Villages area.

Li
Review №30

Kelsy was a great manager very knowledgeable

Th
Review №31

Everyone was so helpful, nice and made getting a unit easy. Thanks

De
Review №32

Found you after an online search and started moving boxes yesterday. Going on a Sunday we were a little anxious if we would run into any problems but we were pleasantly surprised. The lobby was very clean and the instructions provided made it easy. Our unit was clean. Check them out - location and price is very good

Do
Review №33

Wonderful overall experience, from startup to conclusion, clean as a whistle storage house !!

Me
Review №34

Kelsys was amazing to work with! She was very patient and helpful with my parents who had never rented a storage unit before. She made the whole process so easy. She explained everything in great detail so that they knew exactly what was going on.

An
Review №35

Clean, totally inside and climate controled. Rental price was higher than I expected, but isnt everything today.

Je
Review №36

This place is amazing, secure and all indoors. Very impressed, this place is the best area the area.

Da
Review №37

Everyone was very nice and very helpful. I was greeted with a smile and a hello. I purchased a lock through them for my unit and it wasn’t working quite right and she didn’t hesitate to swap it out.

Pe
Review №38

Absolutely kind and helpful staff. Clean and organized facility. :) Thanks for making it easy!

Se
Review №39

Well known location all my family has rented here before. Extra space storage is great storage. Thank you Kelsi you for helping us find the best option

Ch
Review №40

Weve previously rented 3 units at this location and are back to rent, again.... Sue & Kelsie have always been the best! Thanks, ladies for all your hard work!

As
Review №41

I will be moving to the area so i was looking for a storage and came across this one and decided to call and spoke to Suheil. She was awesome over the phone and when I went in person! she provided me with all of the information that i needed and i am looking forward to working with her soon!

Da
Review №42

This facility is very clean, bright and secure. The staff is Very friendly and has excellent Customer Service. They were extremely helpful in getting us units for our move to FL. I highly recommend this facility if you are in need of extra storage space.

Br
Review №43

Kelsys was so nice and friendly, she helped me figure out the right size for what I needed to store. She walked me to look at the unit and made sure I had everything I needed and again she was just so nice, I accidentally came in a little early and she had no problem with it.

jo
Review №44

This was the perfect solution for my needs. The facility is safe, secure, conditioned.. Easy to rent, easy to stop. Plenty of trolleys to use. 24x7 access. I used the unit for nearly a year, with zero problems. I even received a courtesy call one time when I didnt lock my unit properly. They saw it during one of their walk around security checks.

Bi
Review №45

Very pleasant people to work with! :)

Da
Review №46

Excellent customer service, Suheil was very friendly, attended to us, guided us and gave us all the correct information and necessary help. Thank you.The very organized facilities, clean and well-kept excellent storage.

De
Review №47

Kelsey has excellent customer service skills and had me in a unit very fast, friendly and efficiently. Everything is clean. Highly recommend Extra Space Storage.

Th
Review №48

Secure and very clean facility. Excellent service provided by onsite reps Kelsys and Suheil.

Je
Review №49

Our 6 month storage experience with Extra Space Storage was excellent. From our initial long distance telephone contact (from PA) to secure a rental unit (10x30) to our end of lease was trouble free. Kelsys was very helpful in providing information & answering all our questions while we were still in PA prior to our move to FL. Kelsys & Suheil are very customer service oriented and met all our expectations. Their pleasant personalities and friendliness made any interaction with them during our term of lease a very good customer experience! They are a GREAT TEAM!

Ri
Review №50

Great staff, convenient location, and competitively priced...hard to beat. Also this facility is climate controlled. We feel very comfortable storing our belongings with Extra Space Storage.

Re
Review №51

Very professional staff, nice and friendly. Made the day alot better. Thanks Kelly and Sue. Highly recommend this place as a number 1 go to for storage facilities.

Ma
Review №52

Great Service and facility. Thanks Kelsys.

Ti
Review №53

Love the place all inside so noone can jump a fence to get in.

Ju
Review №54

Very clean facility, super helpful staff. I was in and out in 20 minutes setting up my account and being shown my unit. I love that you can access the facility between 0600-2200 hours. Best rates in town too! Highly recommend!

Ki
Review №55

Suheil was extremely helpful and efficient. Made starting with Extra Space Storage in Lady Lake a breeze. Highly recommend!

De
Review №56

My boyfriend and I moved down from PA and we needed a place to store most of our thing since we were staying with family. We booked a storage space online, super quick and easy. We went in to drop our stuff off the first day we got to Florida. Suheil was amazing! She showed us available storage units and what worked best with our budget and what we needed. She explained in detail the renting process and exact costs. We knew our stuff was safe. We frequently got emails of hours changes or if bad weather. Place was always super clean. When it came time to move our stuff out, process was super quick and easy. If need to every store stuff again, will 100% use them and 100% recommend.

Wi
Review №57

Very clean but the bad part is you cant use the restroom I know covid-19 thing but this is at night I need to use bathroom

Ja
Review №58

The best storage in lady lake florida tell your friends an family go see them today the staff is awsome and very friendly

RJ
Review №59

Extremely easy to get a unit. Entire process was painless and the staff was willing to show me a few units until I found the size that I needed. Entire facility was super clean and looked brand new but it’s been there almost a decade! So far load in has been without any issues and I don’t foresee any in the future.

Co
Review №60

We just rented our space with them yesterday and the ladies working in the office were absolutely AMAZING! They were so friendly and so kind. I had my three year old with me, and as all moms know, running errands all day is not a fun task for the little ones. But the ladies at this office were so good to him! Everything inside is super clean and you can tell that they really care about the facility. Having to rent our first storage space became so much easier the moment I walked in and I’m so happy that I found them!

Ef
Review №61

This is a lovely facility and the lady who we dealt with was so pleasant and helpful to us - we were able to reach her after hours when we thought the elevator was malfunctioning and helped us realize we were using the code instructions incorrectly. Would highly recommend.

Wa
Review №62

This location is the best in the area, I was storing at another location and had to come back to extra space storage.thank you for great customer service and keeping this location clean.

Ro
Review №63

Kelsy and Sue are very helpful! Thank you ladies for all you do for our storage needs.

Ta
Review №64

Kelsey was a great help..not only did she explain everything over the phone she also could see I had a problem booking online and she called me to assist.After the guys took the first load to the unit she again called me to let me know they hadnt locked it correctly..That is what I call looking out for your customer...I am happy with my decision to store my things here.I highly recommend .Thanks Kelsey .

Gl
Review №65

We had a great experience with Extra Space Storage. The staff are courteous, professional and knowledgeable and worked with us to find the best suited storage space. I highly recommend them.

Al
Review №66

Very polite and easy setup even took time to show us the different units so we could see what size we needed thank you

Co
Review №67

Great experience! Highly recommend.

Al
Review №68

The staff here was very helpful. When I went in today kelsie was quick to help me and was very polite. She showed me all the options i had and answered all my questions. Thank you for being so helpful and making the process so easy for me.

Pe
Review №69

We needed to travel to Florida to assist with older friends who are experiencing serious health complications. They have a unit at Extra Space Storage in Lady Lake. We visited the location with them to take and inventory. There was a young woman by the name of Kelsey working on the day of our visit. She was nothing short of amazing! She was professional, kind, helpful and went to great lengths to assist us. Extra Space Storage is fortunate to have her as an employee. If Kelsey is an example of the superior customer service offered by your company....well, in short, your the best storage facility available!!!

Li
Review №70

Kelsys is great! Thank you for all your help

Vi
Review №71

This place is amazing! I was extremely pleased with the customer service. Kelsys was very professional towards explaining everything to me. Keep it up!

Jo
Review №72

The staff was very helpful every step of the process.

Ch
Review №73

The staff at the Lady Lake location were amazing. They answered all of our questions and helped up find the best unit for our things. The facility is well kept and neat. We will definitely share with our friends and family. Thank you Extra space Lady Lake!!!

Kr
Review №74

Awesome service with a caring smile! Love it here!

Pa
Review №75

Extremely clean and very helpful staff. Thank you!

Ja
Review №76

Ive been to a lot of storage units over the years. With that being said, Extra Space Storage is FANTASTIC not only bc of the cleanliness or spacious units but as well as the customer service I have received every single time I go into this location. One representative that really stands out is Sue. She is always patient, helpful and very knowledgeable. I have recommended so many family and friends for this specific location. So thank you Extra Space and thank you Sue for being absolutely amazing!

Sa
Review №77

Nice location! Clean and staff is always helpful. I would highly recommend this location to everyone.

Ti
Review №78

We have stored at this facility for a number of years and it has always been user friendly. Recently, we changed units and Alba was extremely helpful. She made the paperwork side of the transition very easy so we could concentrate on the physical move. Great job Alba! And a shout out to Kelsey for helping as well!

IA
Review №79

Excellent service

Je
Review №80

This was a great experience so far. I’m set up to move in my furniture Sept 3rd. Suheil did a wonderful job explaining how it works and all my accesses. It was great customer service

Ph
Review №81

My wife and I recently moved to FL front NC and needed a storage facility while we house hunted. The courteous staff at Extra Space made sure we had the space we needed and assured us we would be able to get another area on the spot if needed. Mike and staff are courteous and helpful, and the facility is spotless. They also had several carts available to help with the move in. This is definitely the place to go for storage needs...

Ch
Review №82

I can honestly say the costumer service and this facility are top notch. Cleanliness is on point and Kelsey made the whole process of renting a unit enjoyable. Even when my 10 month old daughter was throwing a fit, Kelsey managed to get her to smile and laugh, all while being clear and descriptive about the rules and payments for the faciilty in a timely manner. Definitely looking forward to continue to do business with the staff and knowing the facility is safe and clean

Ji
Review №83

Working with Kelsey was amazing when I moved into my unit. She was extremely accommodating and always smiling. The facility is always clean and accessible. Everyone Ive had the pleasure to meet and work with there is kind, considerate, and understands each persons treasure is indeed a treasure.

Be
Review №84

I would like to start with saying ! I deal with a lot of facilities in the world of auctioning units. You have a five star rating, with extra space storage. Ive been in a lot of places, and never express such professionalism !!!! that has been given to me in such high standards.You have two beautiful ladies who work hard to maintain such high standards. Truly an asset to extra space storage.ALBA, !!!truly a keeper. Looking forward to doing business in the future. Again thank you so much. Your auctioneer,,,, BEN CONWAY. I would also like to thank (HAMMER DOWN AUCTIONS ) for letting me provide the services that we do. We take pride in what we do.And the ladies that work for that facility makes my job easier. Again, thank you. Yours truly, your auctioneer BENJAMIN F.CONWAY

Ti
Review №85

I have rented from the Lady Lake Extra Storage multiple times and each time I have such a great experience. The staff, especially Kelsys, are so welcoming and friendly. The place is always clean and with all the security they have in place I feel like my things are safe. I would highly recommend this storage facility to anyone looking for a clean, safe place to store their things.

P
Review №86

Clean, climate controlled. Good access

De
Review №87

Very helpful and kind staff. Easy and quick process.

Da
Review №88

Great Area! Great staff. The storage is perfect.The customer service is the best.

Te
Review №89

Extraspace storage is a great company. We have used multiple facilities and every one has been great. We currently have our things in the lady lake location and what a great place. Its clean, the rates are very good but best of all is the customer service! The staff in lady lake is amazing and very attentive to their customers needs. We recently moved my mom and dad down and they took such good care of them. I cant say enough about this staff and facility! If you need storage, and piece of mind, then this is the only place you need to look. They are simply the best!

Pa
Review №90

We rented a very nice unit at Extra Space. The facility is extremely clean and the manager was very friendly, informative and helpful.

Jo
Review №91

Very friendly staff. Storage space ver clean. Elevator inside the building makes it very easy to move items. Also had carts available to help move boxes.

We
Review №92

Friendly staff, clean, well lit, secure facility. Easy to find.A few days later: having stored my stuff, I will have to say a ground level access would have been MUCH nicer. A lot of locking and unlocking the storage space as I went up and down elevators to retrieve my stuff a piece at a time to cart up to storage. This being said, the facility and staff are top notch.

Li
Review №93

Best experience renting storage ever! We needed a large climate controlled and Mike worked with us on dates to help us out. Staff is friendly, helpful, and knowledgeable, helpful with questions about the surrounding area as well. And the price was reasonable.This has definitely been a great experience and I highly recommend them.

Do
Review №94

Staff is exceptional! They actually tried calling me several times to let me know I hadnt locked my unit up on my last visit & when they couldnt reach me instead of giving up they text me!!! Great prices, extra clean, and superior staff! What more can you ask for?

Va
Review №95

I have recently had the opportunity to rent two storage units of the same type with different companies. The experiences were night and day. Renting with Extra Space in Lady Lake was easy, convenient and very satisfying. The attendant was extremely helpful and friendly, offered all of the options without coming off like she was trying to “up sell” me and was extremely efficient. The entire experience took maybe 20 minutes! By contrast, my experience at Neighborhood Storage in Ocala took almost an hour (despite pre-registering online prior) had an unfriendly attendant who was too easily distracted distracted from taking care of his customer and made me feel like I was supposed to buy every upgrade he was offering! Go here and get your storage if you need a unit. You will NOT be disappointed! Great experience.... Thanks for making it easy guys..

Ba
Review №96

Excellent professional staff. Super clean facility. I really like the code processes for security. Kudos to the manager for accomplishing 5-star ratings!

Be
Review №97

The ladies who work there are AWESOME!! I have used Extra Space storage for years, not only here but also in Colorado. Wouldnt use any other place!!

Ma
Review №98

This is by far the cleanest location in the area, The ladies at the office are professional and super friendly. I will recommend this place to anybody in need of storage units. So worth it!

De
Review №99

I was very happy with the customer service I received today in obtaining a storage unit. The attendant explained all of the sizes available & took the time to show the size units. The area was accessible and they were very welcoming. I would recommend this storage unit to others.

Ti
Review №100

Great location had stored with them in the past and came back to this location. Very clean and great customer service! Ladys in the office are so nice.

Information
57 Photos
100 Comments
4.9 Rating
  • Address:516 Co Rd 466, Lady Lake, FL 32159, United States
  • Site:https://extraspace.com/storage/facilities/us/florida/lady_lake/1000000417/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_NjgxMDI2Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 352-259-3561
Categories
  • Self-storage facility
  • Moving and storage service
  • Moving supply store
  • Storage facility
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–1:30PM
  • Friday:Closed
  • Saturday:9AM–5:30PM
  • Sunday:Closed
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