Nothing but issues with yall. Scratchs on new body panels 2 different times. Front desk lady has an attitude about every little thing. They dont call you when your car is complete. Tried to have us take our car when it was missing a piece. Parts not glued/taped down professionally. Our trunk was not installed correctly the first time.UPDATE:The shop says they are going to make it right.

Took my 2014 mustang here after someone hit it. They did awesome work. It took longer than expected but I wasnt disappointed with the results

Great place. Even though the repairs took longer than anticipated (parts availability), they kept us informed.

Friendly quick service with a very fair price!

Great people to work with and who care about getting your car done right... the first time.

Ive taken my car in twice first time had my front bumper smashed they had it replaced pretty quick no real issues everything lined up nice. Only issue was a small paint run on one of the edges of the bumper.Second time was just last week got the car back yesterday. Had to have my front bumper and passenger fender replaced. The alignment is pretty off. I had to bend the sides of the bumper that align to the fender because it noticeably stuck out. There also seems to be a larger than normal gap between my bumper and hood. There are rough paint spikes along the seams of the bumper. Where the bumper meets both fenders paint is rubbed off on both pieces from ill-alignment.Most of it is admittedly minor but once you notice little things like thaton your car its hard not to see it anymore. Still with all that, they have done a better job in a shorter amount of time and relatively cheaper cost than some other popular collision shops in town have for me. Plus their customer service is fast Ive always just been able to walk in and out, no wait so thats a plus.

I have been consistently pleased with the Service Department at DeFouw and had a very positive experience with their Collision Repair.

I showed up wondering what my trade in value would be and ended up with an electric car!

Best in town

Fast service, had me written up and out pretty fast. Waiting for GM to cover warranty now . We will see how that goes .

Great job on time

I just purchased a 2016 Ford Explorer that needed a few scuffs on the passenger side quarter panel worked out. We took it back in a couple days later. The work they did was good but once I got back in someone has taken our phone chargers out. They had no need to be in the car other then to just drive it. The sale guy that went to go back and look for it acted like it was no big deal but to me stealing is stealing.

Replaced tail light.

I was rear ended & brought my car to DeFouw Collison Center. I was pleased with the outcome until I went to get in my car today & the wash/detail they did on my car after the repairs left buffer burn scratches all over my entire car. I am sick to my stomach.

Jeff and the entire collision center team are nothing short of spectacular. Top notch service, great communication and great body work. If you are unfortunate enough to need body work this is the place to go.

Fantastic customer service and quality of work. I’ve dealt with Rohrman collision before and the customer service, qualty, and overall experience of DeFouw surpasses them.

Great work. Nice people

The Bill Defouw Collision Center repaired my new SUV after it was sideswiped. Jeff helped me from start to finish with all my questions and needs.

After talking with Jeff and Steve, they took care of the minor issues of my car, thanks again, really nice work.

Great service and sales staff.

Grest service

Been there twice, sometimes good sometime bad, hard to say, good luck

Great service.

Friendly, helpful and knowledgeable staff delivered my vehicle looking and feeling like a new truck.DeFOUW Collision Center is my go-to for dependable and beyond satisfactory repairs