I’m sure you are very dependent on your phone today, just as I am. Running a business requires an operable phone, kind of like your body needing oxygen.When my phone started giving me issues, I tried researching what the heck was wrong with it, but no bueno. After frustrating myself to no end, I decided to bring it in to Apple Pie Repair. Walking in, Andrea greeted me with open arms and began to investigate my phone’s issue. After a literal 2 minute conversation, she worked her magic and was able to RESOLVE MY PHONE’S ISSUE!!! I’m thanking God greatly for gifting her with the ability to assess a problem and resolve it so swiftly. Thank you Apple Pie Repair, and THANK YOU Andrea for turning my frown upside down!! You guys are the best!!!
This might sounds weird but i called in a couple days ago to ask if they can help me fix my laminator machine. This lady on the phone (i believe her name is Erika if i don’t heard it wrong) said to stop by and see if she can help me.As soon as i went there, she greeted me and starting to examined my laminator machine to work on it. At first, she wasn’t sure if she could help me with it but, It only took her about like half an hour to get it fixed!I would recommend this place to anyone who wants to gets their electronics to be fix, they’re not only fix apple products but they also fixing some other products.Nice customer services!
Had the small footer disc on the bottom of my MacBook Air repaired today. Brought it into the shop around 9:30 a.m. and had it by lunch! Appreciated the responsiveness by Luke and Courtney. Easy access, too. Highly recommend. PS The interior decor is contemporary and a welcome change from business premises with zero attention to aesthetics. Big thumbs up for that alone!
My old MacBook Pro needed a new battery and they had to order it. It was fixed in a timely manner. Both associates that I dealt with were helpful and friendly. I felt like I was charged accordingly, unlike another place in town that I was extremely overcharged a few months ago.
The magicians at Apple Pie repair are wonderful! They are knowledgeable, patient and considerate! I feel like I have my own personal IT department!! Thanks, guys (and girls!!)!!!
Keith listened and evaluated my settings to resolve an issue, then renewed my iCloud account, tested my phone and determined that it was a Bluetooth issue with my new truck..he explained what I needed to relay to the truck dealership for any ‘updates’ to my internet/computer system on GMC. Great service, patient with communication and resolution.
I went there because my iPhone 6s home button wasnt working properly. in stead of fixing, the lady who was in the counter ( i wish i could notice her name, sorry my bad ) showed me one incredible solution according to my problem and the purpose for visiting the shop is completely invalid. she is generous, helpful and didnt mind at all when i left shop without fixing the phone because of the incredible solution she showed to me which solved my purpose. Im really thankful to her for saving my money also feeling bad as well. I wish them for the best. Their customer satisfaction is great as well as their behavior. Their knowledge about iPhone is incredible. Good Job ..
As always, Apple Pie goes above and beyond to fix a problem. Another local repair company managed to break my phone while performing a screen repair through an insurance claim. Usually, insurance will then make you send in the broken device and replace it with a new device of the same type. Unfortunately I had no recent backups for my phone, so this wasn’t an option. The staff at Apple Pie were not only able to determine exactly how the technician who tried to change the screen damaged the phone, but also repaired it at a significant discount because of the situation. I can’t recommend this shop enough. The employees are professional and very knowledgeable. You won’t find second rate work here.
Went to have battery replace on iPhone. Im 75 and not tech savvy. They did a lot of things to make my phone work faster and better besides install the battery. Good folks Great prices
Great replace screen phone quickly
This wrost store in history they broke my computer with a simple solution.And now screen isnt turning on. And now nails are loose if you want to get your stuff destroyed come down to apple pie easiest way to get your stuff broken.
Pretty kool place
Great store to fix phones.
I went with an impossible task. I had spent hours looking online for a part, and these guys found it in under 30 minutes. Id recommend them to anyone.
My laptop recently started making strange noise so I rushed to the store without ever visiting before. The lady was so sweet and immediately started looking at my laptop. It turns out that an object was stuck to the bottom and was making it rattle. She was so understanding and laughed about it with me. I highly recommend!
Amazing service done very quickly. Went to get a screen replacement done for an iPad Pro, work was cheaper than other repair shops in Lafayette and the results were amazing.Highly recommend them for your repair needs.
Nice people and great service. I highly recommend them.
Wonderful customer service and fast repair for my 2011 MacBook! Fair prices as well! Will definitely recommend and use them for my future Apple repairs!
Fantastic staff know expert service knowledgeable listens to the customer problems with their phone
Great service and knowledgeable staff. The owners are on site most of the time and are extremely helpful. They know what they are doing and we get our devices serviced here as well as purchase refurbished devices. We just bought a refurbished Apple laptop and are pleased with the quality for the price. Highly recommend!
Telling me that a simple repair of a laptop screen would be over $130 was absolutely ridiculous after I told them that Doghouse had already tried a similar tactic, only for 69.00 more. I want a good job done at a price that isnt as much or more than my older laptop is worth. Not as bad as being told $300 like my friend but definitely not an option. Someone please help!
Best repair shop in the NATION..... Awesome techs and all around just amazing
I got my screen fixed in January and experienced problems with it 8 months later! Went back to see if they could fix it, and they wanted to charge me to replace the screen again. They said it was physical damage as if I dropped it, but that never happened, so it must be a screen, display, or installation issue. I went to another phone repair shop, and they said because Apple Pie Repair gets their screens from a non-Apple provider, issues like these happen often. I would not recommend this shop if you need your screen replaced!
I am extremely pleased with the repairs I have needed on my Mac as well as software issues and setting issues. Gary is so friendly and accommodating. He is very patient dealing with my lack of knowledge of my own computer. Andrea is so helpful as well. The repairs were done so quickly and were reasonably priced. They even helped me over the phone. I have been back since my repair and will continue to do so. Ive recommended Apple Pie Repair to everyone. Love the branding of the company too. So whimsical.
Absolutely amazing. Awesome customer service and prices. Go to with all my electronic needs!
This local company is a shining example of how to do business. The personnel I dealt with were courteous and knowledgeable. The business is run in a professional manner. I was especially impressed with the checklists before and after service. I did run into a small problem with my repair. They took responsibility for it, and they made good on it – no questions asked.
Great people. Knowledgeable, fast, affordable. Our family has been using their services for varied phone and computer needs for several years. Highly recommended. A great local small business that deserves support. Also they sell used equipment.
Wow, just wow! Walked in there thinking we need all kinds of things fixed on my phone. Gary took the phone and with his “cool tool” and had it done in under a few minutes!What honest, friendly, people. I would highly recommend Apple Pie, and Gary with all your phone or computer needs! It’s hard to find good, honest people👍👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👏🏻👍Thanks again Gary!
Wonderful place for computer repair service! Everyone I’ve dealt with is very friendly and down to earth. They were able to get me helped out the in same amount of time that one of their competitors said I would have to wait before someone could look at it. Highly recommend.
We brought in a LG G3 phone which kept rebooting for assistance. The team at Apple Pie Repair worked diligently to retrieve the contacts and photographs from the phone. With their never give up attitude, they were able to retrieve the contacts for us. Hardware stood in their way to retrieve the photographs, but their experience, outstanding personalities, and willingness to help others is greatly appreciated. We will be back!!!
The owners were extremely personable and knowledgeable and took great care of my phone!! They were patient and answered all of my questions. This is the ONLY place in Lafayette I would recommend to fix any of my electronics. I was also very surprised with how timely my iPhone was repaired, especially with such short notice. Thank yall again for a job well done!!
I also reached out to Apple Pie Repair and found a better option called Sloth Builds Underground after I was also quoted more than $200 for a screen repair and for less I got the same 1 year warranty plus pick up and delivery. I found them locally and you should definitely try them out because most of the shops around town seem to want you to spend enough to buy new equipment.
We have used Apple Pie on several occasions and have always been extremely pleased. They do things that the Apple store or Verizon or other repair stores cannot do or charge much more for. And they are always super nice and very professional. Highly recommended!
These guys are great! Took my phone in and promptly explained to me the issue. They were able to fix it without the more serious fix and didnt even charge me! I will bring all my electronics to them from now on.
I had a problems to put a new version of Skipe. In Apple Pie Repair on Johnston St. Ms. Erica greeted me so nicely, sweetly, & professionally! Im so grateful to her! I was there before and had just a wonderful, friendly, professional help! Thank you very much! I recommend they service for every one! :-)
The service was outstanding. They went above and beyond to help me recapture my data, which I was told by Sprint would never happen. I would highly recommend these people for any kind of repair work. Aside from the repair work they were very friendly and courteous and so willing to help me out. Great Job!!!!!
Went in for a technical question on an iPhone 8 plus. After talking to many Apple using friends, no one was able to help me. 5 seconds after explaining my dilemma, he click some buttons and repaired my technical issue. Showed me what was wrong and had a good little chat about phones in general.
A great experience, 100%! The staff were super helpful with any questions I had in addition to quickly helping clear up my computer issues. I will be taking any of my mac products for maintenance or repairs to these guys from now on. Also, they offer some other services I didnt know about such as graphic design and photography to help with website design. As a small business owner I will be visiting them again for some help with that as well, considering it is definitely not my area of expertise.
Staff is beyond helpful kind and always willing to help with obvious pleasure in doing so.
I had a great experience here! I was referred here by a family member. I was skeptical at first because Ive been to an Apple Store and thought, What could this company possibly offer me? I was blown away! They offered first class customer service. Short wait time. The technician was very knowledgeable about my iPhone. She was quick, professional, efficient, and she talked at a level that made me comfortable (none of that fancy techy stuff). But what I loved most was her determination to get the job done. She was in no rush to give up on the project, which made me feel good that if I need more work done in the future, this company will exhaust ever measure to resolve my issue. Thanks Apple Pie!!!
Had an issue with the Touch IC on my 6+, apple said they couldnt fix it and that I would have to buy a new phone for $350. I decided to mail it into Apple Pie Repair in Lafayette and they fixed up my phone good as new for $150. I had the phone back in less than a week (shipping from CT to LA) They even included a tempered glass screen protector for free! 5 stars, absolutely recommend for any iPhone repairs.
Diagnosis and repair done within a 3h time frame. Retina MacBook Pro 15” needed display connector on logic board replaced.
We wont take our phones any place else. These people are professional, kind, and very open and honest. We are not a graceful people, and their prices for screen repair are competitive, AND in case of other problems, they do not charge a diagnosis fee.
Josh, thank you so much for answering questions about my iPhone today. Your professionalism is top level and knowledge of Apple produces was superb! I will recommend Apple Pie Repair to everyone who needs help.
The service was great! Every person I talked to was very helpful and they were able to tell me exactly what was going on with my computer. I was recommended by a friend and they were able to help me with my hard drive issues and the price was pretty fair because getting work done on Apple products isnt the cheapest thing. If I ever have any other problems with my devices, I will definitely be returning!
After spending ~2 hours chatting with AppleCare and visiting another local Apple shop to no avail, I came to Apple Pie Repair in hopes that they could help resolve my Mac Book Pro issue. In less that 15 minutes, Matthew and his staff not only solved the problem, but provided a clear and simple explanation. In short, Apple Pie Repair diagnosed and fixed my laptop quickly for a fraction of the cost of other local third-party repair shops. Best of all, their customer service is excellent -- way better than their competition! I highly recommend Apple Pie Repair for all Lafayette-area Mac users!
Best Repair Business in Lafayette! The staff is super fast and friendly. I break my screen on my phone all the time so its like visiting friends. Plus the price is right!!!! Thank you Apple Pie Repair
W-O-W...what a great bunch-of-folks to have on your side when your MAC gets sick, or when U need someone to help U improve your skills. Matthew & the Ladies have gone above & beyond to be of assistance to this techno-dinosaur, cant image what I would have done without their help. Id recommend these guys to anyone...Jim
I went to Apple Pie Repair with a corrupt hard drive thinking I lost thousands of pictures and files that meant everything to me. Instead, they insisted they could repair it and they were so right! Not only were they able to retrieve all my files but they did it in a VERY timely manner and for a cost that was easy on the bank and a fraction of what another company tried to charge me! Everyone I worked with was very knowledgeable and a pleasure to speak to. I am so glad I brought my hard drive to Apple Pie! I will never go anywhere else for my tech issues and would highly recommend them to anyone needing service on any device!
The staff at Apple Pie is the best. We use them to repair our MAC products and they are fast and very careful with the data. I can highly recommend them for all your Apple products.
Soo i tryed changing my battery myself in a iphone x. Didn’t go well, damaged the screen in the process. Soo I brought it to them with the phone apart and they were able to put me a new screen and battery in my phone within 30 minutes!! My new screen started acting weird a week later like the touch screen was going out. I brought it to them and they changed the screen for me again under their warranty free of charge and was quick about the reapir, i was able to wait on the repair there!. My iPhone x works like new!! Thanks again!!
Great job! I personally know everyone that works there. Really great people that go out of their way to help the customer. Im really proud of these guys. They are my go to place for all things electronic.
Great service! Friendly staff and very fast! Will definitely come back here if I need my screen fixed again!
Every single person i talked to whether on the phone or in person was extremely nice and very helpful! They got my older version mac working again at a very good price! Hopefully i wont need to go back anytime soon (lol) but if ever i do i will definitely be going here again!
Very courteous and helpful. Helped get my laptop running again after the hard drive crashed and I hadnt backed it up recently. Took extra time to retrieve all of my documents. I would definitely recommend them for computer repair.
Just needed a letter for my insurance. They dont work on Blackberrys. But asked about prices for repairs and didnt think they were too bad.
You know, your device is never something you can easily part with for any reason, BUT when you own a business, its even harder. Matt at Apple Pie Repair was so polite and made me feel nothing short of comfortable in an uncomfortable situation. He was a GENUIS at solving the problem, then did everything he could to get my device back to me quickly. Ill always recommend them and wish them continued success!
Super friendly and knowledgeable staff.
Working with them to get car fix wor in progress
An amazing repair service, they work super fast and with gorgeous quality. Beyond the repair, which was 100% perfect, my phone now looks as new because they pay so much attention to the details. Thanks again apple pie repair. keep rocking!
These people are fantastic! The disc drive on my MacBook Pro went out one night, and I needed my computer to prepare for a presentation. I went to Apple Pie Repair at 9 am when they opened, explained my situation, and before noon they called me that my computer was fixed and ready to be picked up. Terrific service!
Amazing service. My phone wasnt turning on, but the battery was charged. The woman behind the counter figured out the issue and repaired my phone within 30 minutes. Very pleased with the service and will definitely be going back if I have problems with my phone again.
Who doesnt love apple pie?? Man these guys are on point! Excellent customer service, affordable repairs. Got my iPhone 6 repaired in and out in less than 30 mins. Loved it!
Amazing service, great attention to detail. Ive used Matt and his team on multiple occasions, the end result is always better than expected. highly recommended!
I just want to say thanks to Apple Pie Repair. They were very patient with me while fixing my iPhones crazy bluetooth. And they didnt give up until it was fixed. They were so great and I appreciate them taking their time to help me. I recommend this place to anyone! My number one choice in phone repair. P.S. shout to Lance for never giving up. You are a real trooper 😎
Wonderful! Extremely helpful and willing to spend as much time with you as you need. The repair was perfectly completed in a timely fashion and the fee was extremely reasonable.
FANTASTIC repair service on MacBook Pro, all ports were DEAD due to water damage. These guys replaced the keyboard and then cleaned the remaining ports, full functionality RESTORED and for a terrific price!! HIGHLY RECOMMEND, would give 10 stars!
Great experience! My shattered iPhone was fixed in a little over an hour. Atmosphere and staff we very professional. Will definitely be back in the future!!
Amazing experience! Very fast and helpful. Very much recommend this business!
The staff were super friendly and very helpful. I carried in my Mac in the morning and received a call from the repairman less than an hour later telling me the problem and quoting me how much it would cost to repair. I picked my Mac up that same day!
Great people to work with
Great staff! Professional and friendly! They went out of their way to figure out the issue and repair it fast at a good price (while other repair places tried to unreasonably charge me way more)! Thank you
Really honest and helpful repair shop. this is the only place in lafayette i would recommend bringing a computer for repair. i brought in my iMac and the computer tech was so knowledgeable and really helped me sort through all kind of issues i was having. completely trustworthy place. look no further! this is the place you need to go!
These folks were life savers to a couple of old rambling Texans, when our 10 year old Mac Book refused to turn on. They found an economic solution to our problem, and performed the necessary transplants. We cant praise their service, friendliness, and genuine concern to help enough. Beyond words. Were spreading the news to anyone with an Apple device needing attention, take it right to Apple Pie. You wont regret it or be disappointed. Kudos to each and every one of them from these old tech dinosaurs.
I came in to Apple Pie repair having issues with my MacBook Pro. I was promptly helped as soon as I walked through the door. Matthew helped me with the issue that i was having and within 30 minutes i was out of there. I would highly recommend Apple Pie Repair to anybody for their Apple repair needs!!!
Buyer Beware! I dont understand how they have so many 5 star ratings. They repaired the motherboard on my daughters IPhone on April 12 for $150.00. Every thing was fine for 2 1/2 months, then the screen just went blank. That was on June 20. We didnt get around to bringing the phone for a until July 25 because I honestly didnt think about it possibly being covered, so my daughter was saving up her money until she could afford to get it repaired again. They told my daughter that the mother board was under warranty, but the guy wouldnt be in until next week to fix it. Today is Aug 1 and when she called to check on her phone, they told her is wasnt repairable. Then they went on to tell her that it was 2 weeks out of warranty and the warranty was voided anyway because their seal on the inside was tampered with. I called them myself and they said that someone must have opened the phone and tampered with it. Thats ridiculous, this is an IPhone 6S. You cant open it! Then she said we must have brought it somewhere else. Again, ridiculous. Why would we bring it somewhere else when my daughter was saving up the money to get it repaired again and we brought it back to them. Then she said it was out of warranty by two weeks because it is only under warranty for 3 months. I could show her my phone records that show the phone has not been used since June 20th, but it really doesnt matter because their website said the warranty on boards is 6 months. After getting her to get on their site because she kept telling me it doesnt say that, she finally saw where is it did say that. Then she said that it was only for Mac books. It didnt say that at all. It only said Apple. She said she would talk to her boss, but didnt think there was anything she could do. Do not go to this company! They do not honor their warranty. Oh, and by the way, an hour later when I logged into their site, they changed it to a 3 month warranty.UPDATE TO RESPONSE:The original issue was not a back light repair. My daughter dropped her phone and it stopped working. It just wouldnt come on. We brought the phone to you to see if it could be repaired. There was an issue with the board and you guys said you soldered it to repair it. It worked for 2 1/2 months. Yes, I brought it in a week after the three month period but you website stated the boards were warrantied for 6 months. When I pointed that out to you guys, you changed it. Thats not the point. If the mother board went out and it was not related to your repair, I understand. You could have said that. Instead, you ACCUSED us of tampering with it thus voiding the warranty, and that is an out right lie. The phone was NOT brought anywhere else like you claim after I pointed out that it isnt possible to even open up an IPhone. And I am the owner of the phone. I am the one who paid for the phone and the service as well as paid for the repair; my daughter just uses it. She didnt have the money to bring it elsewhere. Like I said, the issue is not that the phone cannot be repaired. You told me that the repair he did in April was still good and Ill take your word for it, but you could have just been honest. Instead, you accused us of wrong doing and that was simply to get out of refunding her money. Which we would not have expected if the problem wasnt related to the original problem.
Great service, awesome people! They really helped me out and cared about solving my issue. I would definitely recommend them to anyone.
Apple Pie Repair is the best! I started using their services when the AppleCare expired on one of my products. Theyve been so helpful, professional, and reasonably priced, I couldnt be more satisfied.Although, what really sets them apart is their integrity. Working with someone you trust is paramount. Even though I live out-of-state and the shipping prices from UPS and FedEx can be a bit high, the peace of mind I have when I send something to them is invaluable.I even once sent an old MacBook Pro to them that wasnt worth the cost to be resuscitated and they helped me find a buyer for the decrepit shell. I was so impressed that Matt went above and beyond to assist me with the sale of my laptop. That sealed the deal from me going anywhere else in the future.These guys are legit and Im so glad I found them!
Great place excellent service work on my phone and was out of there fast
Great experience. They’re reasonable and up front. Professional service. I recommend their service.-2011 MBP with Dead GPU guy
Great service. Erica went above and beyond to help solve my problem. Very courteous, accurate, and knowledgable I highly recommend apple pie repair.
The estimate was accurate.Fixed my computer vs new parts. It was also ready when they promised....important.
As always, they go above and beyond. Extremely knowledgeable and helpful in all respects.Highly Recommended!
Excellent customer service!! Got my IPAD up and running with no problem.
Quick and cheap work! Saved my computer when it broke a week before finals. Super friendly service and a comfortable environment.
As soon as i entered the doors, i got customer service right away. They work very fast and are super friendly. I highly recommend Apple Pie Repair to fix your phones, computer, tablets or ipods.
Dropped my tv off on Sunday and they said it might take 2 weeks and had it ready within 4 days! Great service and great people 🙌🏽
Very friendly and professional. Repairs did not take long. They were able to repair a phone that a previous repair store could not.
Great place, they resoldered my HDMI port for my PS4 and no issues since.
Excellent...next day repair on my keyboard. I was able to get right back to work in the comfort of my dorm room.
Matt was wonderful so helpful and helped me from losing my pictures on my pc. Thank you so much for all your help.
WOW! Never have I ever experienced such professionalism with a company! Matthew Valentine and his team go above and beyond in making sure that my tech needs are met. Personal and Professional is what Apple Pie Repair stands on. They even replaced my faulty hard drive that The Orchard put in my computer. If it had not have been for Apple Pie Repair, I would have never graduated with my Masters Degree in the spring of 2014; Matthew was able to recover all of my data and my Graduate Project. I have been going to Apple Pie Repair for a year and they never fail me. I have done some serious damage to my iPad, iPhones, and Mac. Apple Pie Repair is by far the best and most trusted place to bring all of my technology. It is with great honesty and respect that I write this Google Review. All the best, Jolie
Very pleased with the work and customer service provided by Erika and staff. They repaired my 50 plasma TV over a month ago and would highly recommend them to anyone else needing TV or electronic repairs.
Amazing experience!
I went to Apple Pie Repair to have my shattered iPhone screen repaired. The staff was very friendly. Within 2 hours, my screen was repaired and perfect, and the price sure beat having to pay the deductible to have my phone replaced. I will be going back with any problems I have and will recommend to all of my friends and family.
The reception staff is rude. And if they have a week of computers ahead of you in the queue, they will require that you leave your computer on their shelf for that week. That is, you cannot take the computer home and bring it back when you are at the front of the queue. Rather when you bring it back, you will be placed at the end of the queue again. This is a very bad system. And the only purpose it serves is to make a broken computer more of a problem than it already is. The only purpose I can see for the policy is to cause more pain to people who are already in a tight spot. I will never go to Apple Pie computing again. After they told me I would have to leave my computer with them on their shelf for a week before they could diagnose it, I left and went to Doghouse computer repair and walked out of there an hour later with a computer that works.
Friendly, fast and exact. Thanks for helping me out with my software update, it worked like a charm!!!
Most friendly and affordable repair store Ive worked with. Will continue to come back with all my phone/tablet needs.