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Acadiana Dodge Chrysler Jeep Ram Fiat
1700 SW Evangeline Trwy, Lafayette, LA 70508, United States
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Acadiana Dodge Chrysler Jeep Ram Fiat
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Al
Review №1

Just bought from here last week. As a first time buyer, I had no idea what I was doing. Jeremy made the process so easy and fun. He was patient and so so helpful, I never felt pressured to buy anything until I was ready. Michelle was great during the delivery service. So thorough and kind and even checked with me a few days later. Highly recommend!!

Le
Review №2

Brought my Pacifica in for a routine oil change. Service Dept. Was my first contact. I was warmly welcomed and greeted by everyone I came in contact with from that point on. Service took as long as I expected it would. Customer lounge was accommodating with every kind of charger for any brand of phone. Coffee was hot and fresh. They even had a rolling table to put my laptop on so I could work comfortably. Service tech came in a few minutes later to ask if anyone wanted the tv station turned and offered up the remote. Who does that? The whole experience was unprecedented for me. This was my second time at Acadian Dodge for service.

As
Review №3

I’ve been meaning to write this review for a while now and completely forgot! I went here to get my passenger side auto window replaced. Called a week in advance and they reserved the part for me, it was the last one they had. When I went in for my appointment they were above and beyond exceptional. They fixed my window and even removed excess adhesive off my window that was caused by my window having to be duct taped to keep shut before the repair. They did an amazing job and charged only $200 for something that Firestone quoted me at $530 for. After the repair was completed, I went home and realized during the part replacement, something happened to cause my door to no longer lock. I called them, they immediately made me an appointment to come back. When my second appointment was completed, the lock had been fixed and they DID NOT CHARGE ME for that fix, as it was a minor mistake on their end (just a little piece of the locking mechanism was slightly out of place). Most places would try to swindle you and still charge you for that. Not this one! They are honest, hard working, and charge you fair prices. Hands down the best experience I’ve ever had taking my car to be worked on ANYWHERE. I live in Baton Rouge, this is an hour drive for me, and I will definitely be going back to them anytime I need work done on my car. Phenomenal workers, fantastic customer service.

Jo
Review №4

Went in to Acadiana Dodge to begin the search for a new vehicle. I was greeted by an awesome guy named Eric. Eric began by asking some questions as to what I liked, and features I would want in my new truck. He was very patient, answering both mine and my wifes questions. After coming across a truck that was brand new off the truck, and hadnt been prepped yet, Eric took us over to a very similar truck to test drive, just to see the full features and how the truck rode. I decided on that first 2021 Ram Warlock and off to the finance office we went. After settling my paperwork out, I was thanked by both Eric and the manager. Everyone was very polite and respectful. The dealership was clean and well maintained. I have full confidence in the service that Ill eventually need, and I feel as though I can trust them with taking great care of my truck. To the folks at Acadiana Dodge, I say thank you. And if youre out there looking for a new truck, or any vehicle, dont waste your time going elsewhere. Acadiana Dodge will welcome you to the family and take care of you, just as they did for my wife and I.

Ti
Review №5

Just purchased my first new truck from Acadiana Dodge. Jeremy hull listened to what I was looking for in a truck and not only found the color and options I wanted but also walked me through each step. Truly went above and beyond for customer satisfaction. He is definitely not the normal sales type. I will definitely recommend him to others and will always get my future trucks from him as well. Thank you again for this amazing truck.

Ra
Review №6

Bryce was absolutely amazing. The entire process was quick and most importantly, painless. My wife got the Jeep she has always wanted. I would highly recommend Bryce and Acadiana Dodge to anyone.

El
Review №7

From the time we walked in the door, throughout the “vehicle buying” process, and thorough walk through of the vehicle, Bryce, Quentin, and Michelle were top notch. They went above and beyond my expectations and got a customer for life. If you are shopping for a vehicle - go see Bryce and he will make it easy.

Mi
Review №8

Can’t speak highly enough of Jady and her team. Excellent work and positive experience.

An
Review №9

Took all day for a front end alignment then needed warranty work done..paint more specifically. I was called right at 530 on a friday afternoon, Told my rental expires at 530pm that day and come get your vehicle followed by a number to return phone call...within 8 minutes they went home for the day. I was stuck with a rental that i was going to have to pay for till monday. then first thing monday morning I go to get my vehicle...the work was not complete!! One side was done the other not and it took till thursday afternoon for them to finish a job that was supposed to take 5 days. (11 days) I will not buy or use service at this dealership ever again.

Vi
Review №10

When you go ask for Bryce Godwin. Really nice and he will get you in a vehicle today. Bought my last 5 vehicles from there.

Co
Review №11

Bryce and Mrs. Wolf did amazing. I called Bryce told him what I wanted told him what I wanted to spend and then explained I had a 2019 Dodge to trade in if they could give me a reasonable value. Not only did he not give me the run around he gave me what KBB was going to buy my truck for. No hassle at all. I upgraded from a tradesman 1500 to the Hemi 6.4 2500 crew cab long bed. Mrs. Wolf answered every question I had about the buttons and operation of everything in the truck. Very good experience. I strongly recommend Acadiana Dodge I spent over a year looking for the best price on what I wanted and Acadiana is the only place that did not give me hassle or the run around and most of all did not try to upsell me away from what I wanted. Thanks Bryce and Mrs. WOLF and Acadiana Dodge for all the help and great car buying experience.

Da
Review №12

Sales person was new had know idea about the inventory. Sold came with many hidden problems. Fought over replacing bad ignition key. Overall terrible experience!

Cy
Review №13

Helpful, concerned, professional people who try hard to get the job done right.

Ry
Review №14

My brother in law brought his vehicle to get serviced. Now he’s missing a pair of sunglasses, a gps, a toolset and possibly some other things we left in their for them. Be cautious!

Br
Review №15

I don’t really give reviews but I had to give credit where credit is due, I had never shop at Acadiana Dodge Chrysler Jeep before as I live an hour and a half away but what I can say is this is an exceptional dealership. Eric was my salesman and he made this purchase go so smoothly and quick. I have bought plenty of vehicles in my life and it seemed like every time I left that dealership I felt like I was robbed! But when I left this dealership I actually felt like I got a good deal I wasn’t feeling bad about this purchase! I could say lots more but this review would be way longer than what it is now so if you need a vehicle you go to this dealership and see my boy Eric! Thank you,

Cu
Review №16

Pray that if you buy a vehicle here, that you never need service. We purchased a 2020 Fiat 500L for my wife. She’s the one who financed it and everything is under her name. The sales person did his best to speak to her as little as possible during the sales process (I guess being a woman, she wasn’t capable of talking to him???) After the purchase she realized he had put one of his own personal stickers on her car.When she purchased it, we knew there were two issues that they said they would fix. We were told they needed to order a part for one and we’d hear from them when it was ready. After a month, I called to check. They told me there was no part ordered. After a couple days of back and forth calls, we find out they were just going to paint the part, not replace it. So it took almost six weeks to fix something that could have taken a few days.When we got there, there was supposed to be a loaner car and we had to wait 45 minutes because the person in charge of it had left for a personal errand, even though we had an appointment and they knew we would be coming in. The actual work that was done seems to be fine.A couple weeks later, the driver’s visor broke and while that has nothing to do with the dealership, their handling of it was horrible. I called and told them the problem (and it is a bad safety issue, it drops down and completely obscured vision) so they set up an appointment to check it out in a week. Not to fix it, just to check it out.Customer service is NOT a priority here. Once they have your money, they are done with you. I most definitely would not purchase another vehicle from Acadiana Dodge.

Du
Review №17

Acadiana DCJR treat me like family every time I am there. Kind and courteous employees just make you feel comfortable and with that comfort comes honestly. I highly recommend using the services offered by Acadiana DCJR.

Am
Review №18

Driving though Louisiana on a cross country trip, the 4 wheel drive shifter on the wrangler we tow behind our motor home broke. Acadiana Dodge Chrysler Jeep Fiat was able to squeeze us in, diagnose the problem, order the part and replace the shifter in a timely manner. The employees were are helpful and friendly.

Sa
Review №19

My truck was running hot and employee went out of his way to help! I think his name was Gordan or Jordan he worked where they receive vehicles I really appreciate his help the next time I go by I will look for him so I get his name right.

Re
Review №20

OUTSTANDING service by Bryce. Definitely contact him if you looking to buy a vehicle

N8
Review №21

Just had the best experience ever at Their Body Shop with Mrs Jady. She and her team our the best. Had me in and out within 30 minutes.

La
Review №22

Totally professionally business oriented. I was pleased with the work. All involved should be highly commended.

Ro
Review №23

Ok have run the gamut with Acadiana dodge. Had some mechanical issues the service folks were great in trying to locate it. Upon finally locating the issue it was the first one they had seen like it. Got me fixed up and back on my way. Oil change is not rapid. Fast but mine took about an hour. Defintely talk to Bryce for a car Or Rob for service issues. They will hook you up

ra
Review №24

Ryan at Acadiana Jeep is awesome! I recommend him to anyone looking to purchase a Jeep. He was very helpful, and we didnt feel rushed, or pressured.Thanks Ryan, for being an awesome human!😊

Ap
Review №25

Everyone was so nice and very helpful! Thanks to the man who led me to the body shop on his golf cart 😆

Kr
Review №26

Great and Easy process of buying a new vehicle with the great help of Mr. Bryce Goodwin! Amazing salesman and very prompt of getting the customer what they want!

Sc
Review №27

It was a very pleasant experience. Everyone was professional and polite; and my car was ready in a reasonable amount of time.

Ma
Review №28

Everyone was very nice and of great help.

Br
Review №29

Best salesman ever Brice Goodwin and a great dealership Acadiana Dodge Chrysler

Mi
Review №30

Great experience! Jeremy & his staff had us in & out quickly! We bought 2 trucks from him.Very thorough & personable staff!

Ma
Review №31

I bring my car to get serviced here. Excellent customer service and excellent repairs. I would highly recommend this place to everyone.

Ro
Review №32

I had a appointment at 7:50 to update the computer system in my car I do not get out of there till after 2 waiting for a long time

Ap
Review №33

Great service from each department, the fastest most thorough vehicle purchasing experience I have had to date. They really took all of the guest work out of buying a vehicle while providing a pleasant and informative experience

mi
Review №34

My 2017 Jeep Patriot was had some minor issues but Brian and crew took care it. Call them and let Tori schedule the appointment. You’ll be glad you did.

st
Review №35

Awesome vehicle horrible customer service. Trade in registered in another state which salesman and finance person (no names) mentioned the week before we went in. After titles were transferred we were informed we owed 4,700 in louisiana taxes because it was never registered here. But the dealer is the entity buying trade and registering it in louisiana hmmmmmm!!! Funny how they fail to mention that until they have already transferred your trades out of your name. Happens plenty from what I hear. They can keep the free oil change no more of their stickers on vehicle and I will drive east or west of Lafayette so I dont even have to see this place ever again. DO NOT BUY HERE!!!!!!!

Sh
Review №36

I travelling through Louisiana and was stranded and needed help on the Wednesday before Thanksgiving. They would not talk or help me until the week after Thanksgiving. Poor customer service from the Acadiana RAM repair team.I had a great experience from a smaller local RAM dealer who got me back on the road.

ma
Review №37

Great group of people, I chose to buy my first vehicle there and they have been nothing but helpful. They checked in often to make sure my first experience was one to remember.

Ma
Review №38

Body shop. nices people to work with. on vehicle needs

Ja
Review №39

Purchased my vehicle from Acadiana Dodge on 9/9/2020. I traded in my previous vehicle in at the dealership as well. Sad to say as of 11/02/2020 my old car is not paid off yet. It’s been a whole bunch of lies after lies with finance. Went in to the dealership once again today for clarification, and Colby (finance), quickly called my previous finance company before he sat with me to try and rush a check. Why lie to me about a check being overnighted 2 weeks ago. I WOULD NOT purchase a bag of rice from this place. Steer clear of these crooks and take your hard earned money else. On a positive note my car salesman Dylan was amazing, and it was definitely not his fault. Management definitely needs to better train their finance office on better practices, because you all will lose tons of profit.

Cy
Review №40

We love our Jeep family at Acadiana Dodge!

Er
Review №41

Received several Facebook messages about taking advantage of Vouchers with GREAT DEALS even if you still owe on your car! Figured I’d check it out since 2 months earlier they put my wife in a 19 Caravan, so I go look and see a car I like. They “work up” the numbers come back and offer me $8,000 for my car! Thing is even with 120k miles on my car it’s still worth$15,600 they reply well we’d be “All in” @ $8,000 no you won’t even with replacing a single tire,tuning up the engine (despite it having fresh oil) and changing the windshield you could still make anywhere from 5-6 Grand off the car, you’re just greedy and didn’t like the fact someone who knew what they were doing was there and had to deal with a person who knew how things work in the Auto Sales world!! Truth be told when the salesman who sold my wife her van said the SXT had more features than the GT and it DOES NOT! I should have known better than to even try and deal with a dealershipLike that!!!

Do
Review №42

The people were very professional and went out of their way to make sure I got the vehicle I wanted. Best dealership that Ive had the pleasure of dealing with.

Ad
Review №43

The most professional, knowledgeable, and courteous staff anyone could ask for. Would recommend anyone to this business.

Pa
Review №44

I was experiencing a minor issue (not caused by Acadiana) and Tonya and Robert went out of their way to address it on my behalf. Pro work and ethics.

Va
Review №45

Big selection but high prices. Easy access and near the airport.

Ja
Review №46

Dealership was first class, very responsive and understanding. A pleasure to work with.

pe
Review №47

Conner Cruze was the best. Please go and see him. Thanks

Br
Review №48

Bryce is excellent. He had everything done except for the test drive by the time I arrived.

Ja
Review №49

Worst service department, I will never do business with acadiana dodge again.

BJ
Review №50

Kaleb found the truck I wanted and had it ready for me in a couple of days. The sale went smooth and fast. I would buy another vehicle from them in the future.

Al
Review №51

It has been five years since I purchased my car but I still recommend them!! I loved working with their team to find my car! They worked with me to get the best price and interest rate. I still love my car!! Thanks Acadiana team!!

Br
Review №52

Recently purchased my second vehicle from Acadiana Dodge. Had a minor issue with the vehicle and when I called to inform them they went to work!! They took care of me so quickly with care and respect! I felt like I was the only one they are caring for. Outstanding service from ownership to managers and everyone in between. Way to go guys! Customer for life !

Sc
Review №53

Exceptional experience with the body shop. 2017 Pacifica was have paint issues on the hood - Jady took great care of us - personalized attention, great communication - made this fix a breeze - best of all the new paint job looks great

Ja
Review №54

Great place, great people.

St
Review №55

1st oil change service, on new 2020 Dodge Ram truck. The tires after left had all had different psi, not good for new tires, had to adjust the tire air pressure my self., 2nd Time went there fuse out on plug in, supervisor said two weeks before change it,went to AutoZone on 3rd st and I -49 they fixed it in 5 minutes, Acadia Dodge Service Sucks, 👎👎👎👎👎👎👎I go get my service at Mark Dodge in Lake Charles, no waiting two weeks to get any thing done there. 👍👍👍👍👍

B
Review №56

Great buying experience!

Ka
Review №57

My family and I really are enjoying my new truck. The purchase of the vehicle was very smooth. With that being said, the service that Ive received after my purchase was far from good. About a week after purchasing my truck I brought it back in to correct a few minor issues. Upon meeting with the service manager, it felt as though I was more of a burden and less of a valued customer. After a week of the dealership having my vehicle, I was informed that most of the issues were addressed and I could come pick it up. When I showed up to the dealership, I noticed that none of the issues had been addressed. I met with the manager and they took my truck back in to see what all needed to be done. At no time did I feel like the personnel that I had met with at Acadiana Dodge had all intentions of making right of what was not corrected. I highly recommend that as a consumer you look into the other Dodge dealerships in the area prior to purchasing a vehicle. I decided to spend my family and Is hard earned money at Acadiana Dodge and I can assure you that I will not be doing business with them in the future. Do yourself a favor and explore all options.

Me
Review №58

Mr Mike in the Mazda building was very helpful. He went above and beyond to get me in car within two days I was back on the road. The buying process was easy and smooth. Great atmosphere If youre looking for a new car used car etc This is the place to go!

Bl
Review №59

I had the most wonderful experience with my new car purchase. My salesman was able to answer all of my questions. Coming to an agreement was fast and easy. I have never been served so well and treated with such respect and integrity. They listened to my needs, and helped me to find the perfect vehicle for my family. We purchased a 2018 Chrysler Pacifica, it is wonderful. So much space, and the ride quality far exceeds what we expected.

ba
Review №60

I went to have my oil changed and tires rotated on my 2015 Jeep Rubcion. Was told it would be a couple of hours. I waited 3. I was told my rear breaks was metal to metal and my rear differential was leaking. I said I would fix that so I took my jeep and when I got down the road I noticed the oil sensor had not been reset so I took it back and they reset it. So I leave again and head home about and hour down the road the jeep starts to vibrate very bad so I pull of and look. I noticed my drivers side tire is about to fall off. So I move jeep were I could Jack it up to tighten the lug nuts that the dealer did not tighten. When I grabbed my key for the locking lugs I noticed it was broken so I guess they just broke my key and decided not to tell me or tighten the rest of my lugs up. I called the dealer ship and asked to speak to service manager and I got his machine. So I left a message and then called back to make sure he was still there and they said yes he was so they transferred me again to him and a again no answer. I did not here back from them today. I guess me and my familys safety didnt matter. So after the second failed attempt I called jeep to lodge a complaint and they said someone will be contacting me within 24 hrs. Bottom line is avoid this place like the plague!UPDATEthe service manager has contacted me and is doing what ever they can to make it right. I believe they are really trying to make good on a mistake. This goes along way with me. Thank you.UPDATEThey have made everything right with me.

Ca
Review №61

The people there were very nice and self explanatory. JP was awesome. He kept in constant contact with me until he put me in a vehicle. I would recommend Acadiana Dodge Chrysler Jeep

Ra
Review №62

Staff is very helpful and friendly. They also was able to get me financed at the rate I was looking for and also added a few extras that I’m grateful to have. I have dealt with Acadiana dodge several times in the past and it’s always a pleasant experience. I would and will recommend them to all my family and friends.

Ad
Review №63

Terrible service. Sells lemons and refuses to take responsibility of product. At 35 days (right after 30 day warranty) multiple issues came up with the car; Transmission, battery, breaks..) refuses to admit they sold a lemon. Do not go here! Better luck at any other location and dealer.

Au
Review №64

I came in here for an oil change it took over two hours and then it sat for about 20 minutes before they came and got me to say it was ready. When I did get it back they didn’t do a multipoint and the tire pressure light was on. The vehicle only has 10k miles and when I asked to get the tire pressure fixed the technician who was covered in oil jumped in it without putting a seat cover or floor cover in and now I have grease on the floor of my truck.

Da
Review №65

ADCJRF, always treats you like family. They are truly a team from sales force, management to finance department . My family and my business has been using them for years and they have yet to disappoint. Its nice to have a dealer you can trust. I highly recommend going see them if you are ever looking to upgrade. Tell them Darren with Lafayette Roofing sent you!

Ge
Review №66

We found ourselves needing to replace my wife’s 10 year old vehicle. Having had a Dodge Caravan years earlier she wanted another one. A quick check on Acadiana Dodge’s website I found a 2017 Grand Caravan for sale. I easily reserved a showing through the website and within an hour was at the dealership with my wife. Chance Dunn, a salesman met us when we walked in and we couldn’t have been happier with his polite, low pressure sales approach. We did a quick test drive and asked for a 24 hour test drive which they quickly approved. We showed up the following day and purchased it. Acadiana Dodge and salesman Chance Dunn were great to us. I highly reccommend them.

An
Review №67

I’ve purchased over 30 vehicles in 22 years at Acadiana Dodge. That pretty much tells you that they treat me right. Sales dept will negotiate a fair deal and the service is great. Ymmv!Glenn... give the salesmen back their golf carts! It’s good for business!-Andrus

Al
Review №68

I just purchased a 2016 Jeep Wrangler Unlimited and I live in Texas. Bryce searched the country over for my dream vehicle and even the specific Blue that I wanted. We handled all of the paperwork online and he had my amazing Blue Jeep delivered to my house! The delivery guy Ronnie was even so friendly and awesome! I am such a happy customer! I will always buy my vehicles from Bryce at Acadiana. If you are looking for your perfect vehicle, I suggest that you call Bryce!

Ki
Review №69

As soon as I walked in the door I was greeted with lots of smiles. Ron, who had only been there a couple of days, happily assisted me. He said he could find me what I liked and for a great price. That’s exactly what he did. Everyone I encountered during the process was very helpful and friendly. I purchased a vehicle for my husbands birthday and they even found me a bow to put on top of it. Great experience. Thank you all so much!!!

Tr
Review №70

The service was excellent and the car is awesome. The price was very reasonable. Will definitely buy from here again next time I need another car!

Te
Review №71

So i got a 2016 dodge ram 1500 4x4, I had front differential and AC issues. The warranty company try to deny claims. Mr. Glenn and Bryan and everyone here at Acadiana Dodge has helped and has gotten things approved.If you have any problems go talk to Mr. Glenn and he will take care of you like his own. Thank yall for the help.

A.
Review №72

I am very proud to write this review, because they definitely deserve it. We actually went through a lot of hassle with other dealerships, until we contact Mr. Steve, upon speaking to him and Mike, the ball started rolling. Due to Steve making absolutely sure we received the car that we requested, he patiently sorted though several vehicles until we were satisfied and sure. When and during his search he choose vehicles that he would be happy with himself. So I would and will definitely refer this Dealership to my other family and friends. Oh and by the way we purchased this vehicle sight unseen and it was excellent and more, so again thank you all very much

Pa
Review №73

It was a pleasure to work with Jeremy and Colby on the purchase of my new vehicle. Highly recommend them to anyone in the market for a new vehicle. Thank you for making the process painless.

Ja
Review №74

The customer service from sales to financing was excellent! My salesman Blake was very helpful and knowledgeable on the vehicle. This made my purchasing process very easy. I would recommend Acadiana Dodge to anyone who is currently looking to purchase a vehicle. Thanks again to everyone at Acadiana Dodge for a great purchasing experience!

to
Review №75

Wow!! Just wow, I cant say enough good about this place. Great service, great deal, great people. Clayton Willis was my salesman and handled everything for me. Very professional and the service department was on their job from start to finish. I would highly recommend Clay to handle your next vehicle purchase. I will be back to buy again. Thank you all for the experience! 😁

Lu
Review №76

I’ve spoken to several people who bought used cars from here, and someone in quality control needs to be fired. Squeaky brakes, rusted lines going to the calipers, wobbly and loose tie rods....Think twice about buying from here.

Ke
Review №77

Clean building nice workers

Ho
Review №78

My salesman Juan did a great job on showing me my vehicle and the transactions were quick and painless.Michelle explained the features of the vehicle in good detail, and when I asked to do again do I can take notes, she was happy to do it. She called a couple of days later and went over a few more items with me.

Sh
Review №79

Terrible experience! I took my vehicle to the service department several years ago due to issues with the ignition switch. I was told I needed to change the switch out. So I agreed to have the service preformed by this dealership and was charged over 800.00 when I went to pick up my car the dash and console was cracked from the streering wheel to the passenger side at the glove box. I reported my to the service guy and even showed him, but my complaints were ignored. This matter was never addressed by the dealership and my vehicles was and still is ruined. Thankfully I own a second vehicle that I can drive. Im currently in the market for a new vehicle and Im glad to say that I will not be purchasing it from Acadiana Dodge, not will they ever service another car for me.

Ka
Review №80

The atmosphere here is very friendly and helpful. My sales associate Eric was more than helpful! He did everything he could for me to be able to get into the car I wanted! I would definitely go through you guys again in the future for another vehicle .thank you all so much!!

Sh
Review №81

Juan Musco went over and beyond to make the buying process easy. He worked diligently in the car buying process for me. I would recommend him to ALL my family and friends!

Mi
Review №82

After months and months of research I was ready to buy. Only Jeremy Hull at Acadiana Dodge was the only dealership willing to go above and beyond to help me. He was always available to answer questions and help me when I call, email or text. Knowing I have a hectic work schedule Jeremy arranged for all the paperwork to be ready for me to sign which took me only 15 minutes. When I picked up my new awesome Dodge Ram truck, Jeremy spent 30 plus minutes teaching me about all the options and operations of the truck. I drove off the lot knowing I got a great deal and suburb service. I not only recommend Acadiana Dodge, but recommend you ask for Jeremy Hull and be prepared to be amazed.

Dr
Review №83

The last two cars I’ve bought from other dealerships have been a horrible experience. This was the best car buying experience I have ever had because of the quick and respectable service I received. I definitely recommend Acadiana Dodge!

Ji
Review №84

Dealing with Ryan Boutte and business mgr Quinten Gumbs was a great truck buying experience!! I had been communicating with Ryan all week working out details. I drove over 200 miles to dealer and including test drive and paperwork I was on my way home with new truck in about an hour! Thanks for everything!

Ti
Review №85

I had a great experience finding our new car at Acadiana Dodge. The salesman helped me to figure out the best option for our family, and they took the time to explain the features and introduce one of the service managers should we ever need anything. Im very glad we chose Acadiana Dodge!

Mi
Review №86

Eric Ball has helped on many vehicles and he is always consistent, returns phone calls, emails, or text right away. Acadiana always locates what we want and gives us the best deals. We will continue to use Acadiana Dodge. I also have to give props to Quintin Gumbs who was out prior salesman and now F&I. Great job done by all.

Ra
Review №87

Great car dealership. We received an excellent service and made a great deal! Everyone is really nice and the prices are very competitive

An
Review №88

Took all day for a oil change and never checked on the other reason my vehicle was there. Awful service

Pa
Review №89

Great place. Awesome salesman not the pushie kind of salesman. They worked with us and got us exactly what we were looking for. Will definitely be doing business here again.

Ma
Review №90

Easiest and best buying experience ever. Got a great deal on my truck and i will definitely shop there again in the future.

Da
Review №91

Salesman (Blake) was very knowledgeable about new technology and available options. He also worked real hard to find the exact truck I was looking for. Delivery person Michelle was very friendly and helpful. Finance guy was a pleasure to work with. Everyone at the dealership is very professional and friendly.

Bo
Review №92

Made an appointment to have my 2013 Ram 1500 diagnosed on a Tuesday morning so I dropped off my truck Monday afternoon. Its Thursday afternoon and no one has looked at it yet. Its a truck I need for work and apparently the employee I made an appointment with, never actually made the appointment. Disappointed since I see Acadiana Dodge has many high ratings. Would prefer to leave it there but have no option.UPDATE:The service manager (Robert) called me and asked me to bring my truck back in. He said he would make sure I was taken care of. I appreciate the effort they made to correct the bad service I had last week. Ill go back when I need service.

Pa
Review №93

We just bought our 5th Jeep and we still own 4 of them. Sales experience is great. The excellent service is why we keep going back.

Do
Review №94

Purchased a new Jeep Wrangler, our fourth vehicle purchase with Jeremy Hull, going back to 2005. Professional and courteous, listens to what I want and works to get the best deal he can. Completely happy with my purchase.

Da
Review №95

I had fun purchasing the vehicle I wanted. The Sales team was superb and everybody was great . My salesman Eric was knowledgeable and nice. This dealership has been around for years and I can see them being around for many many more because of the way they treat people .Tico J

Br
Review №96

Friendly and informative service department with Bryan as my go to. Eric in sales was efficient and strait forward while locating in another city, the vehicle I was interested in purchasing. He had it delivered the following day. Pretty painless as car buying goes.

Br
Review №97

I had amazing service from Seth in the Service department. He kept me up to speed with what was going on with my truck and never left me in the dark. Warranty covered the issue. The reason for one star off is because it took two days for me to hear from the service department initially. I had my truck towed on a Sunday and called 5 times and never got a hold of someone in the service department and left 2 messages just trying to get a timeline for when my truck would be looked at. Tuesday morning was when I finally received word my truck actually made it to the shop and was being looked at.

Ro
Review №98

Eric Ball was amazing ! Not only was he professional and very experienced, hetook care of everything and guided me in the buying process the whole way. He was very timely with follow up and notifying me on the status of the deal and he got me an amazing price. If you’re going to buy from Acadiana Dodge, you need to ask for Eric Ball

Ha
Review №99

Eddie is the man! Helped me out 100% from the very start with every single detail & made sure we were happy customers. No complaints on him at all! The service center however, different story. Kept me waiting 2 1/2 hours for an inspection sticker, then couldnt even find my car at one point. Eddie was literally the only thing making it bare able. I recommend him highly & if I am in need of a vehicle again, he will be the first one I contact.

Jo
Review №100

My salesperson Lacey Henson very professional, answered all my questions to my satisfaction.Even follow up when I needed additional products to go with my purchase the parts department was super. Ill surely recommend Acadiana Dodge.

Information
70 Photos
100 Comments
4.3 Rating
  • Address:1700 SW Evangeline Trwy, Lafayette, LA 70508, United States
  • Site:https://acadianadodge.com/?y_source=1_MTU0NzI1NTQtNzE1LWxvY2F0aW9uLndlYnNpdGU%3D
  • Phone:+1 337-232-7361
Categories
  • Chrysler dealer
  • Car repair and maintenance
  • Jeep dealer
  • Dodge dealer
  • Used car dealer
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
Offerings
  • Car rental:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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