UNACCEPTABLE CUSTOMER SERVICE.My wallet was left at Kwik Stop Tuesday, November 3rd at 11:45am.I am afraid I lost it in the parking lot or in the store. Unfortunately I had 600 dollars cash in my wallet when it was misplaced. That evening I went to the store to look for the wallet and ask the clerk if they had seen it. The cops alerted me to look through the dumpster and throughout the parking lot. I did not find it after looking thoroughly. A couple days later on Friday the 6th I go back to Kwik stop and ask if they heard anything or found anything and to please help. Two hours later I get a phone call saying my wallet was found in the dumpster by the clerk but with no cash. Which I thought was really odd because I looked thoroughly through the dumpster. Why would someone steal all the cash and then dump it in a dumpster right next to the store? I filed a report with police officer and he said to get security footage from the store. I asked repeatedly for footage and the clerk said he couldn’t get the password that day and had to talk to the manager. After also asking repeatedly for the managers contact information, the clerk said he will have the manager look at it Monday.(still did not give me that information) I show up to the store on Monday, and the same clerk says that the memory in the security video is only good for 4-5 days... So they couldn’t view the footage. Am I the only one who thinks this suspicious? If it was the case that memory wipes every 4 days, wouldn’t they try to help me on Friday to get the video? Or is it just a lack of caring for a customer? Or did one of the clerks take the money? Looking for any advice here. Thank you.
Cashed in a bunch of winning scratchers here yesterday, and picked up a few more. The guys working were really nice and wished me luck on the tickets as I left. Guess it worked; lots of winners!
Many of the kids from Stanley middle school use this stop as a hangout place. It has a large variety of choices and good customer service.
They usually close at midnight. Awesome customer service!
Low ass prices, get before school, chill clerk.