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In-N-Out Burger
24001 Avenida De La Carlota, Laguna Hills, CA 92653, United States
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In-N-Out Burger
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Ro
Review №1

Its in-n-out. Worth it.Location is fine but will definitely get busy and the line will stack pretty long into the parking lot or towards the main street. The staff were friendly and efficient in serving customers as soon as they can. The drive thru has a double window set up where you pay first and pick up your order at the second window.

Dr
Review №2

Good as always. Hot, fresh and delicious. Service was outstanding. Very good workers with an emphasis on being courteous and respectful.

M
Review №3

You really cant go wrong with In-N-Out. This location has a decent amount of seating if you decide to dine in.Dont forget to order some stuff from the secret menu.

Da
Review №4

This place got our order all wrong, in all sorts of ways, not a singular burger was correct. Horrible. look at the amount of lettuce on the burger. The short blonde kid at the register read the order right back to us, but the kitchen messed it all up.

GM
Review №5

This is honestly the best fast food burger you can get. They have excellent standards are very polite. One thing I love is that you can see everything that goes on in the kitchen, so that you know that theyre keeping everything clean and working hard to give you a quality product. And they honestly charge a lot less for their product than what you would expect for something of that quality.

Al
Review №6

Only downfall is the wait but it is well worth it.My favorite burger #2 with onions. Sometimes animal style. They also do animal style fries and cheese fries.This location is conveniently off the freeway so it’s easy to stop at on a drive through the area.It is Clean and efficient. And as usual the service is great! Big smiles from everyone.

Gr
Review №7

The food was flavorless and cold. Customer Service was good.Usually I have no problems with the flavor. However the last two times I have been to this in and out, it really hasnt been good.

Vi
Review №8

Best restaurant in the world. Good prices too. You get a massive burger for just 5$.

Co
Review №9

Honestly Im going to get backlash and I know it. Coming from the east coast all going hear is how amazing In and Out burger is. I was excited . My time to try it !Restaurant was VERY clean, great!Staff super friendly and enthusiastic. When I told them it was my first time they helped me with the secret menu and such.The food ... it was ok?All the fuss for not all that amazing a meal.Cheap yes. Nice staff yes. Food?Average

ar
Review №10

I enjoyed the great burger and fries from here. Theres no other taste than food from In-N-out. This joint is clean, quick, professionally friendly, and busy. Its in a good location for business as well hence, being busy. Enjoy fast service and awesome food.

st
Review №11

A lot of parking spaces n super fast line... workers frequently comes by and ask if they can take away any trash. they also clean the tables regularly... great vibe overall.

Ed
Review №12

As always great service and fresh food. This in and out it is our to go since it’s very close to our house. This restaurant is always clean and very well maintained. Service is fast no matter what time it is. Crew is very helpful. We will be back again very soon.

Th
Review №13

Very speedy sercive, even though they were crazy busy. I wish the location had a drive-through, but unfortunately it is located in a crowded space and shares the parking lot with a neighboring business, so thus is unlikely to happen.

Ni
Review №14

Riley, our cashier,was so kind to write a get well soon on our daughters stickers because she has a broken arm. So kind and thoughtful. Thank you!

Kh
Review №15

Clean, fast, friendly and always delicious. Shout out to the new staff Bryce who made sure we had a great meal and checked in on our dining experience! Thanks!

Li
Review №16

Food is great except no drive through and very limited outdoor seating as all indoor seatings are still not available.

Sa
Review №17

Fast, simple, great value for your dollar, clean restaurants, and friendly staff. Your in and out! Food is fresh, hot, served up fast.Tip: ask about the secret menu! They have one. Busy, and fast. Great concept for a fast food restaurant.

Jo
Review №18

BETTER THAN SHAKE SHACK. Better value, better fries. Plus the staff here are angels

Ab
Review №19

Convenient location just off I5. Very busy. Plenty of parking. Outside seating is limited and not nice. I like the Protein cell “lettuce-rapped no bun burger 🍔 “

Ch
Review №20

Conveniently located, lots of tables, well staffed, and pretty fast! One of the better In-N-Out locations.

Je
Review №21

Best burgers, straight up. Cant wait till the one thats going to be in San Clemente is open

pa
Review №22

Today September 8th 2021 they gave me basically burnt bread and fries. And the thing is that it was for my 85 year old grandmother who told me to take her there and then my 2 and 3 year old niece and nephew, now imagine how hard it was to chow for them. So today i write this complain to tell you please pay more attention to what you and your workers are doing. Thanks paola montoya

Jo
Review №23

What can one say that has not been said. When it comes to a fast food and frequently drive through fast food hamburger franchise it is one of the best . . . And a reasonable price.

Jo
Review №24

As a southern California native, a Dbl Dbl always hit the spot.

Si
Review №25

Long wait, ice cold fries and no onions on the combo #1 with lettuce wrap despite emphasis during order. Though large number of employees running around quality is rare commodity even in most favorite American Burgers Joint!

Hu
Review №26

They have reopen and people can eat inside now …😶👍food is good as usual ..Thank you Gisele lovely costumer service ..

Ma
Review №27

Can’t go wrong with in-n-out. My favorite place to eat because it is very good and fresh but also one of the last things that is still a good value!

bo
Review №28

Takes a while to receive your order, but worth the wait! Every time I vacation to the west coast, In N Out is a must go!

Fr
Review №29

Grew up eating In-N-Out, and I always leave super satisfied!!! My family and I love this place ❤🤙

GL
Review №30

I live In-n-out, I am not exaggerating when I say this is literally the worst in-n-out in existence. I have been multiple times, no matter what time I come, including 12:00 AM there is a line out the door or damn close to it. On top of that once you’re done waiting in line you’ve gotta wait 30 minutes for food.

Da
Review №31

Poor Customer Service today, its usually pretty good, just a few bad apples I guess. Keilah has horrible manners and should not be working with Customers. Plus long wait for food. Then the girl just poured Catchup Packets all over my food. I ask her why she didnt put it in bag, and she just rolled her eyes at me.

Fa
Review №32

I dont eat other burger place except In & Out.. Why? Its because the price is very reasonable and the quality is good. Thats it..

Ar
Review №33

If you are new to the area and havent try In&Out, you havent fully experienced the California yet. If you are into burger dont miss out their double in animal style, then we talk after.FYI unfortunately this location doesnt have drive-through.

Br
Review №34

Nice clean place with plenty of safe gards for their customers. The staff was warm and friendly. I really enjoyed my time here as I was traveling.

AK
Review №35

In and Out is In and Out, nothing has changed - Hence that is what most of us go there, we know exactly what we get. Not the best meat quality, but everything is fresh. Got a get there early, or the line will get you. It moves pretty fast though!

st
Review №36

Its an In N Out, so you know its great! Theres no drive-through at this location, but theres lots of parking. Inside and outside dining.

Ri
Review №37

Just as yummy and you would expect. Super fresh and hot food. Very high quality even though they are always super busy. Only location Ive seen without a drive thru though.

Mi
Review №38

Excellent as always, not as crowed as pre-Covid. Seating are available....

Sh
Review №39

I always love going to In-N- Out! It is one of my favorite chain restaurants. It is definitely my favorite fast food place. They are very consistent from location to location and this one is no different. Ive been to this location a couple of times and it seems to be one of the least busy ones. Not sure why. The service was on par with their typically friendly service. The double-double, animal style, protein style I got was on point as usual. Is recommend going here if youre in the area.

Ro
Review №40

This is always a nice place to stop on the way to san Diego from Disneyland or LA. Not as crowded as other in n outs, staff is great and bathrooms always clean. It also doesnt have a drive thru

Au
Review №41

Definitely over rated. Tastes like a burger from Wendy’s. Still good though.

Ca
Review №42

No drive-thru but quick service and excellent fast food burger.

Le
Review №43

Visiting from Minnesota. This is the first place were we stoped to grab some 🍔 and shakes. Service and food is good. The Only thing isnt ok is seeing people not wearing facemask or keeping a safe distance.

Mi
Review №44

Its my special burger, I love the fresh an delicious onion on top of that burger. Nice place and always clean, super clean.

ka
Review №45

Its In-N-Out, what more can you say? Delicious and iconic. Animal style fries standard.

MR
Review №46

It was delicious animal style burger and frys

Ke
Review №47

I love In N Out and the flavor is so consistent in a California. This location in particular season the burgers just right.

Do
Review №48

Wonderful ! Got a burger & shake, havent had one in so long, Im still full. Service was great.

Ca
Review №49

Staff super nice. Samson the cashier was super awsome!

Ch
Review №50

Very good location. Quick but high quality. Pleased with the operation. Holds to standards

Re
Review №51

The only In-N-Out in a good spot next to the frwy we thought we could get off the frwy & stop but this is the only 1 that I think has no drive thru, inside I looked full, more full than it should even if the covid-19 cases are down in OC so we decided not to go in & just went somewhere else.

Pe
Review №52

Still as good as I remembered growing up around it. Had the Double Double with grilled onions, Animal Fries washed down with an ice cold coke.

To
Review №53

Great burgers, fast service, clean facilities.

Su
Review №54

Double double with grilled onion. Quality you can taste...

Sh
Review №55

Food and service is comparable to other locations but this spot has no drive-thru

Sh
Review №56

I usually dont like burgers but this place is their burger are delicious with some of those grill onion!!

Ed
Review №57

Its a good burger and OK fries. Whataburger is still better. Starts with the W and gets the W.

Fa
Review №58

No drive thru. Too long of a wait. My cheeseburger had a meat patty almost transparent, I kept asking wheres the meat, wheres the meat?Whats happening to In&out? Or is it only this location that is so stingy?

Ka
Review №59

The food is delicious and now during Covid there are tables next to you that no one can sit st so you can eat and keep a distance. It gets crowded at times though but they try their best to keep the atmosphere friendly and the place covid safe

Su
Review №60

Great place, staff was very nice! Walked in no Mask! No one said anything to me! Thank God!

Bo
Review №61

Fast friendly service . Good food . Fresh vegetables. Clean . Affordable.

EP
Review №62

Always great seeing the dining rooms starting to open up. All the associates are extremely friendly and attentive.

Sh
Review №63

Havent been here before, but the description is wrong - staff and guests are not masked. Didnt go in. Bummer...

No
Review №64

In and Out is exactly what you expect a Hamburger to be. Freshness all the way thru!!Along with friendly and fast service. 100% satisfaction guaranteed.I love it and invite you to try it, if you havent done it yet👍

Pa
Review №65

Everything was good minus the animal staff fries my girlfriend ordered the onion rings were grilled and she would prefer them not to be thrown them out after being able to only take so much of the burnt onion taste but my Minneapolis can shake her new balls and shake our burgers and my regular fry were all superb plus she got root beer float

Ro
Review №66

I order regular hamburgers to my daughter no onions.. I get with onions.. No time to coming back to replace my hamburgers.. My daughter she doesnt eat nothing.. Very upset.

So
Review №67

A great place to go for takeout. The cashiers andstaff are always friendly and work hard to serve all their customers as fast as possible.

Je
Review №68

This pace never disappoints.

Wa
Review №69

I love In & Out but lately if you order TO GO order with fries, they have been cutting back on the fries. This is the second time. What is going on with this location????? Look at this Pic.

Ja
Review №70

Although they are always extremely busy, the staff has consistently been friendly, helpful, quick as possible for quality, and patient (Im ordering with a 1 year old in my arms wiggling). The food comes out hot and made to order. The only downside is if you were looking for a drive through, this location does not have one.

Ro
Review №71

Its inn n out. Its just good.

Gl
Review №72

Servers were patient, clean rest rooms, animal style fries all great.

Ty
Review №73

Leaving this 5 star review for Vickie, thank you so much for being so kind and coming around and checking in on everyone, exactly what everyone needs during these crazy times.

Ma
Review №74

Cant go wrong enjoying a Burger. Staff was super friendly.

Gr
Review №75

Great as always. Excellent social distancing practicing. Thank you !

Ru
Review №76

Slow and not good attitude to customers. I prefer other location.

He
Review №77

Mmm double double goodness.

Ri
Review №78

We ordered and were eating in less than 8 minutes

Mi
Review №79

Double Double. Animal style. Protein style. So good.

Th
Review №80

Theres no other way to eat an Inn Out Burger but animal style. Late night munchie. Yummy.

Ma
Review №81

Amazing Place, definitely should go here again. Definitely try if your interested the protein style animal style.

Ed
Review №82

Great little spot to catch a quick lunch although be warned, NO drive-thru at this location.

Jo
Review №83

I love this place because I used to work there about 35 years ago. the food is great and they kept their word they told me back then were never going to sell one of our restaurants and they havent. No franchise means no stress. Youre in and youre out. Well done mr. Snyder.

Di
Review №84

Plenty of outside seating most times. Everything Covid compliant, including the customers. It is OC so people in general are fairly good and easy going. Food was delicious as usual.

Su
Review №85

Simple I love IN- N-OUT BURGER

Jo
Review №86

The best fast-food available anywhere; SoCal is just lucky to be one of those places!

Ma
Review №87

Great Southern California burger tradition. Go animal style in everything!This is a pretty busy location. No drive-thru. Finding a table at lunch time can be pretty cut throat.

Ma
Review №88

Great burger, great service! Hadnt eaten an In-n-out Burger since 1993... moved to the midwest. Its reminiscent of what McDonalds started from the movie The Founder.When I say service, youre greeted as you enter the door and served promptly.

Ca
Review №89

Always great service and theyre open late which is a plus cause sometimes I work late. The only downside is that they dont have a drive thru.

Sh
Review №90

Service is like usual, busy. But the taste at this location and consistency was far less than other locations.

mi
Review №91

Like all their locations they take care of business!

Ch
Review №92

Great location, fast service and always yummy!!

Ke
Review №93

The lines here go by fast and its covid friendly. The workers wear gloves and they provide great customer service.

Ni
Review №94

Good consistent food and friendly people.

Aa
Review №95

My worst experience at In-N-Out yet. It took 18 minutes for them to process my order, and I was the only one in line. There were four people working, and they all look so confused, like chickens with their heads cut off running around.If people want $15 an hour minimum wage, then they need to step up their work caliber.I have experience working in fast food such as Taco Bell and Pizza Hut (and was happy with my $8/hr minimum wage). However, today, this was embarrassing today.

Ni
Review №96

Always love me some in n out! I dont know what it is but they make a good burger and amazing fries! I dont want them to change to much but I think if they would get a beyond burger patty that would go over well and Im not even a vegan but choose to each them every now and then!

Ta
Review №97

So good I forgot to take pictures! Only complaint is: no drive-through!

Ch
Review №98

Friendly employees and fast service! Food was delicious!

Vi
Review №99

This In-N-out is very clean, very busy, and a fun place to hang out. The staff are wonderful, friendly, careful to make sure they get orders correct. I went at 10:30pm on a Saturday night to beat the late night rush. Got a cheeseburger protein style with grilled onions and extra lettuce. As always, the lettuce is really fresh. Also got Animal Fries, very popular at this location. My order was ready within 10 minutes. At 11pm the rush hit and suddenly the line was out the door. Kudos to the staff who regularly serve big crowds without missing a beat. When I left at 11:30pm the line was still out the door. This location does not have a drive through. The restaurant is larger than others and there is plenty of parking. A classic and fun place.

Th
Review №100

Very good customer service nice people and great food

Information
100 Photos
100 Comments
4.7 Rating
  • Address:24001 Avenida De La Carlota, Laguna Hills, CA 92653, United States
  • Site:http://locations.in-n-out.com/170
  • Phone:+1 800-786-1000
Categories
  • Diner
  • Hamburger restaurant
  • Fast food restaurant
  • Lunch restaurant
  • Restaurant
Working hours
  • Monday:10:30AM–1AM
  • Tuesday:10:30AM–1AM
  • Wednesday:10:30AM–1AM
  • Thursday:10:30AM–1:30AM
  • Friday:10:30AM–1:30AM
  • Saturday:10:30AM–1AM
  • Sunday:10:30AM–1AM
Service options
  • Outdoor seating:Yes
  • Takeout:Yes
  • Delivery:No
  • Dine-in:No
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Fast service:Yes
Popular for
  • Lunch:Yes
  • Dinner:Yes
  • Solo dining:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Comfort food:Yes
  • Late-night food:Yes
  • Quick bite:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
Atmosphere
  • Casual:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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