Update.....owners very quick in response. They emailed and called me right away and made it right. Great customer service. Ill be shopping here again.Was excited waiting for my order. Ordered and paid for the 1.1kg chutney. They sent me a 470 gram jar. Very disappointed, I wonder if they will read this and correct my order or refund me.
Amazing service and quick delivery with great packaging. Bought some South African products online and this was so far my best experience here in the US of A
I’m so happy to have a place where I can buy all of the products from SA that I miss so much. South Africa plays second to none when it comes to foods, and spices, and sauces, etc.Unfortunately, for me, I am in Arizona, so I’m still about a 6 hour drive from this shop, but the online purchasing experience and shipping has been amazing. My purchases come in a timely manner and it is always impeccably wrapped, packaged and protected. They take great care in your items when they ship them out.
In a convenient location right next to the freeway. A wide selection of South African products at good prices. Friendly staff that greet you, and ask if you have any questions.
Packaging was perfect ordered on Monday and package arrived today (friday) I will definitely use african hut for all my goods from home good price on pro nutro to
Placed a order a week ago and received the whole order today. Packed very well. Fast service . Thanks again from a happy customer in Roswell, Georgia. Always a pleasure doing business with a company that have great “Best By” dates .
What a great place this is! They just recently moved to a bigger location in Laguna hills and have even more items! Will definitely be here again.
Amazing selection! Fantastic pricing! Ordered Beacon hen eggs for Easter, they arrived today and my first order arrived last week! The packaging impeccable, you can tell how much they care about the goods arriving in good shape! Thank you so much and keep up the great work!
Im a South African expat living in the US and I am grateful for having a store here in the US where I can buy the things I miss form home.Yes, it does take a while to get orders shipped so be prepared for a bit of a wait, and yes some of the items are not as cheap as what they are in South Africa.But one needs to understand that these are imported goods now and and all good things comes to those who wait.I ordered a variety of goods from them including some very fragile Easter eggs and everything arrived here in good order, no complaints!
I ordered on a Friday night, with the July 04th weekend impending. So I expected some delays, naturally. However, I received the products in good time (a week later) and more importantly excellent condition. Whoever packed my goods, took such great care (as if they loved their business, and cared for good customer service). Everything was orderly and beautifully packaged. I was on skype call with family in SA while opening the package, haha. so we all had a good time seeing everything and feeling a little nostalgic (at least for me). I did take a chance on a few close to expiry date items like samp and maize meal (bought several bags at 70% off). I received them and they were in outstanding condition. I attributed this to African Huts good temperature environment/conditions for storage. I will be buying from them again. And from now on, I wont bother with trying to haul suitcases loaded with this stuff from SA to USA. Thanks for the convenience African Hut :)
Ordered spices from African Hut. The goods were meticulously wrapped and arrived in excellent condition. This was my first time ordering and will definitely order again!
My experience here was really great! there was good service and good food.
Ordered from them for the first time January 29th and received my goods Feb 9th. It was a great experience and my family and I are enjoying the snacks
My order was delivered promptly and impeccably packaged! Thank you African Hut.
Horrible service and processing times! Placed an order on 12/3, and it took 3 weeks to receive my order (the shipping address is about 1 hours drive away from their store, so it is not like it had to come across the country). After 10 days, I contacted them and they did not even know if the order had been prepared for shipment ....... shocking that after 10 days a company who offers an online service is not able to process an order for shipment when they have the inventory on hand in the store! They tried to blame USPS which was nonsense - the point being that 10 days after placing an order they had still not prepared it for shipment, which has nothing to do with USPS ........ There are other online stores that offer South African and British products - I will be using one of those in the future.
Im so grateful for this shop! I loved in SA for 10 years and I love being able to buy some of my favorite spices, sweets and sauces even though Im back in the states! Good selection of non perishable SA and UK goods. Thanks African Hut!!
Beware of ordering from this company! 3rd world business practices in a 1st world country.My soda cans arrived dented and drained empty. At first I thought it was the fault of USPS that the box and contents were crushed. And ruined sodas are hardly a big deal in the scale of things.But then I noticed African Hut had just put 12 aluminum cans that can easily be crushed by hand in a box with ZERO padding, bubble wrap, protection! And the ‘return policies’ are so cumbersome that I bet very few customers even bother. And then their automated response to my emailed pics of the damage was that they have an unprecedented rush and “we have customers are lined up waiting to check out in the store”. So our response to you will be delayed.That made me laugh my face off. An in-store business boom during spiking coronavirus in CA. How lucky compared to depressed in-store business everywhere else. Excuse my incredulity.
Our first order of SA goodies from African Hut arrived today. Everything was well packed and in good order. Excellent service, will be a regular from now on. Recommended.
I ordered Nov 20th for the first time thinking my package will be ready by Christmas but clearly I won’t get it
Excellent selection of products. Friendly staff.
I purchase all South African foods from these guys and they are great. Pricing is very affordable and fair. They are always friendly and never ever made a mistake with my orders. They are always on time with shipping and I believe that is what makes the African Hut so great. Thanks for a great service you provide to South Africans in California. Dimitri.
Not the friendliest of people. Items are not all priced. Though the place is clean and tidy.
Interesting variety of food and knickknacks but the shelves were a little bare, even this long after the holidays. Words of warning: The shopping center where the store is, is almost impossible to find and difficult to navigate. Good luck.
I was so happy to finally go to this store. The store is clean and they have a good variety of South African products.The reason I didnt give a five star is because the customer service wasnt the best. I called the store before getting out of my car, I couldnt see the store. I had driven past it. I called to ask for the suite number and the lady instantly cut me off and with a rude tone, she just kept repeating the directions.The customer service was off before I even made it into the store. Needless to say, I was very disappointed besides that the store is nice and has great products.
Best place to go for all things South African!
I absolutely love African Hut. They have most of my favorite South African and British spices and food stuffs.
Best site for South African and British groceries.Also excellent customer service.go here
Drove 56 miles only to find the place closed, nothing to warn us about the fact on their website or voice message ...
Great food .it takes me back too my childhood.
Thid is such a great place.Their service is excellent and my order was on time delivered.I will always buy my South African food here.Thank you guys..
This is the best place I have found for imported products. Excellent !!!
We come here for the occasional biltong fix. Everytime weve shipped here the staff has been unfriendly to indifferent at best. So many things on the shelves are expired or close to it.
Pathetic shipping times
I ordered borewores for next day delivery. Not sure if these guys understand what next day means. I havent received my order and apparently it hasnt shipped yet. Why would you charge me if you wont live up to your next day delivery promise? VERY DISSAPOINTING!!!!
They almost always have what we are looking for. Great, helpful staff.
I love their stock! Brings back so many memories of PMB. Its pricey but thats reasonable with where theyre getting the various foods from.
Takes wayyyyy to long to process an online order.
Worst shopping experience ever. Very disingenuous staff who try to give you the run around all the time. They are extremely dishonest and I will not be buying from them again.
Has British food too, a bit pricey though.
Been out of rusks forever! Then I forgot pw, was never emailed. Got a call from a rude lady who told me to create a new a/c with different address.......really; different address? I have NO other address!
Our family shops here monthly to stock up on our childhood treats from the UK.
Pricy
Authentic.
Great