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D.A. Import Specialists
27972 Forbes Rd G, Laguna Niguel, CA 92677, United States
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D.A. Import Specialists
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Ro
Review №1

It can be hard to find a mechanic that you can trust but I found mine. Jack took great care of me. He was super helpful and gave me a good deal on the repairs for my car. Even though I had a Ford he was still able to fix my driver side window, my transmission and check my a/c. Highly recommend using D.A Imports.

Du
Review №2

These guys are great. Ive been bringing my Mercedes cars here for years and they always treat me right and have good prices for there services

Br
Review №3

Jack is very honest, he gave me very good advise on proceeding with my repair even though it resulted in less payment to him.

An
Review №4

Jack was very knowledgeable and explained everything to me in great detail. I wasn’t sure what to expect being that this was the first time I had to bring my BMW X5 in for a problem. He made me feel confident that he knew a lot about what was possibly going on with it. He didn’t charge me an arm and a leg, he got quality parts and got it up and running in only a couple days! It runs great now! Thanks Jack!!

Ma
Review №5

Best and affordable service at a fraction of dealers cost. They took care of my BMW. Jack is by far one of the best certified mechanics for import cars.

Go
Review №6

Very Happy with Jacks service, he is always kind and prompt when working on our car. He is a professional that knows his stuff.

St
Review №7

A friend referred me to DA Import Specialists. Jack is an Army vet and a 2nd generation mechanic who specializes in European vehicles, especially Mercedes Benz and BMW. He has the experience, knowledge and love of these cars that’s needed if you own a classic vehicle, or any Imported vehicle for that matter.I just acquired a MB 560sl which needed a 60,000 mile service as well as a safety inspection and repair of a heater valve - discontinued by MB. Jack gave me an estimate. He started his work and advised me on other items he discovered that needed repair. Jack had me come to his shop to visually inspect the issues and put the additional repairs in writing. Jack put in a huge effort diagnosing the problems, especially that tricky heater valve, which he resolved to perfection. My friend was right, Jack is an honest, experienced mechanic that knows these vehicles. He treats customers with respect, is fair and is careful with your car. Well done, Jack.

Le
Review №8

I took my BMW for service and complete brake job, very impressed with D.A Imports they took good care of me very honest people good pricing, I recommend the D.A imports .

Ra
Review №9

I was introduced to Jack by a single mom.  When my car was no longer covered under the service warranty, I dreaded having to take my car to the dealership and pay an exorbitant amount of money for service.  Not only is Jacks pricing very fair and competitive, hes extremely knowledgeable, kind, resourceful, and has superior customer service skills.  My 2014 BMW 335i was in need of new brake pads and rotors.  Jack provided me with an explanation of the diagnoses, an estimate, then quickly started service on my car.  Im so grateful to have a honest mechanic.  I highly recommend DA Imports.  Im proud that I can support a family owned business.  When you visit Jack, make sure you ask him to show you pictures of his new pup Zeus.  I have a feeling Zeus is going to be the mascot for his shop.

Bo
Review №10

If you have an older or vintage Mercedes Benz, this is where you want to take it for repairs and maintenance. Jack is a very conscientious mechanic and understands that customers do not want to pay crazy prices to keep their cherished vehicles in good order. He will do everything in his power to minimize the costs while maintaining the service that a Mercedes Benz owner is used to. I am an original owner of a 1995 C220, and if it were not for him, I would have gotten rid of it 5 years ago! Because of him, the car is excellent shape!

Gh
Review №11

Took my car to several specialists, no one was able to figure out the issue. Jack spent some time with my car and ended up solving the problem, very happy with his professionalism and service.

Go
Review №12

Its hard to find a good mechanic to work on my S63 AMG, I am really happy to have met Jack and I think his service is great. I dont enjoy going to MB dealerships for service, everything is way expensive and Ive tried independent mechanics that just dont seem to do the work correctly, and they are still expensive... Im just looking for a mechanic to do the job right the first time and charge me a fair price. Good service, fair price, job done right the first time and Jack is a nice guy to do business with. Ill still need to go to the dealer for some services that independent mechanics cant do... for everything else Jack has earned my business now and in the future.

Ma
Review №13

My husband and I took his Audi and also my sons Bmw into DA imports for a number of different things. Not only was the experience professional, and done in a timely manner, but the service itself was impeccable. If I could give this place more than 5 stars I definitely would! I recommend everyone to take their car service needs to this amazing business. You wont regret it thank you for all your hard work we will definitely continue to bring any future repairs and send as many referrals as possible you rock !!!

TR
Review №14

Jack the owner is very passionate of his work and it shows from the results he has been servicing my cars for over 15 Years. I highly recommend taking your import car for services. You can save time and $ by going straight to him for services. :)

Ma
Review №15

Jack is the BEST! He is honest, offers very competitive pricing, and does excellent work. You never feel, like you are being taken. I will always bring my Mercedes to him, I know I am in good hands.

th
Review №16

My wife and I are extremely satisfied and thankful for Jack at DA Import. He has been the trusted service provider we have been looking for. He is professional, honest and does great work in a timely manner. Unfortunately we had to learn our lesson the hard and expensive way by dealing with other BMW repair shops which claim to be great service providers. thousands of dollars later, back and forth to the shops for problems that they said they fixed but didnt etc...what a pain in the a@@. One problem after another, BS stories and costs upon costs....We researched and tried DA Import and they have earned our business and as new extremely satisfied clients and we can not thank them enough for doing such great work, explaining the problems and issues and also letting us know what the solutions could be and costs. no BS just great work and good costs...I can honestly say that we trust them and that does not come easy. If you are looking for an outstanding BMW and Mercedes shop then stop looking and contact Jack and George. You will be very happy with the results, costs and professionalism.Thank you Jack! The car runs great!Ted and Cheryl

Ca
Review №17

D.A. Import Specialists are amazing!!! I had my A service B Service and brakes worked on and each time I was surprised at the turn around! Jack is honest and communicates well with his clients. So trustworthy and patient. Women, no need to fear going to the mechanic by yourself ...Jack is a man of integrity! He is upfront and honest and you will not be taken advantage of. Jack is so conscientious of his clients schedule, polite and addresses his his clients with sir and maam every time. If you need BMW, Mercedes Benz or Mini Cooper service....D.A. Import Specialists is the ABSOLUTE BEST!!! You will not be disappointed! It is a true blessing to have such a great master mechanic!

Ed
Review №18

Very impressed with there service, good fair pricing, very satisfied the service I got on my SL Mercedes Benz !

Ri
Review №19

We travel full time in our MBZ Sprinter-based motorhome. While looking for an alternative to the high prices at the local MBZ dealer, we found Jack at D.A Import Specialists. Jack took the time to explain all that would be done for our 60K mile service, going so far as to show me the high quality filters he uses and why those filters are the ONLY ones he uses! We were impressed with Jacks quality of work done at very reasonable prices. Several times over the course of our travels we have had issues with our Sprinter; a phone call to Jack was always answered with reassuring answers and appropriate direction. Although we are only in the Southern California area on rare occasions, we make it a point to bring our Sprinter in to Jack at D.A. Import for any needed repairs or service. Even though he is extremely busy, knowing that we are just passing through Orange County, Jack always seems to squeeze us into his busy schedule to get us back on the road! Support your best local independent import mechanic! Take your precious MBZ, BMW, Audi, or Sprinter to D.A. Import Specialists! Thanks, Jack!

Jo
Review №20

Jack knows cars and he knows how to handle customers resulting in a 5 star rating. Jack has been repairing my 1986 Mercedes for the past 8 years maintaining my car and solving some complicated Mercedes mechanical issues. Jack got it done for me.

Ma
Review №21

What a wonderful experience! Thats not something I normally say about a car repair, but in this case it was true! Jack showed me everything that needed to be fixed and explained it clearly and made sure I got all of my questions answered. When I went to pick up my Mercedes, it was washed and running like a champ. Jack showed me every part that was replaced and took me on a test drive to have me see for myself. He was honest, patient and willing to stay late to accommodate my schedule. You cant get better for your import than D.A.!

Er
Review №22

I have been taking my Mercedes to DA Imports ever since I purchased it. I have always received excellent customer service and good pricing on maintenance services. Jack is a great mechanic! I will definitely continue to use DA Imports in the future.

Jo
Review №23

We just recently took our 2005 BMW X5 with 146,000 miles to Jack for some service and repair of a few minor items. I just have to say that Jack and DA Imports are awesome! I went through the list of items that I wanted Jack to look at. He provided great advice around what items to work on for a relatively old BMW and what small items to just leave as the labor effort was rather big and the little annoyances would not be worth the cost of the repair.It is so comforting to take your car to a person like Jack, who is going to give you great advice and at the same time do such a quality job on your car. Thanks guys, we will be back next time one of our cars needs something!

ke
Review №24

Jack is the best! He always goes above and beyond with his work and Im always impressed with his knowledge and friendliness. I was recommended by a close friend and whenever someone had car trouble I always try to send them his way. He had saved me a lot of money as well. The dealer was charging me $2000 for a timing belt change and he only charged me half of the price. Jack is a great guy with a lot of car knowledge so if youre looking for some car help I definitely recommend da imports.

De
Review №25

D.A. Imports is always professional and caring. They always give me all the information and options I need to make the best choices to keep my classic car in top condition. Their concern for their customers and their cars is so refreshing and appreciated.

Ce
Review №26

My husband and I have been taking our BMWs to Jack and George since we moved to Irvine about 5 years ago. You cannot get better service and repair work done by anyone at better prices. They take care of all our inspections, brake jobs, oil changes and repairs. They have all the latest equipment and know the cars inside out. We so prefer these guys over the local dealership any day.Thank you Jack and George for giving us piece of mind with our cars.

Ro
Review №27

The fear of buying an older BMW is the potential repair costs. When the car wouldn t start, the search for an honest and quality shop began. I read the outstanding reviews and called DA Import Specialist. I spoke with Jack and knew we had found the right mechanic. You will get an honest diagnosis at a fantastic rate. My fears are gone and Jack has a lifelong customer. I m trying to get him to work on my other non German cars as well. If you need an honest shop, believe all the reviews and give Jack a call. Thank you Jack and DA Import Specialist. 2001 BMW 325CI

Br
Review №28

DA Imports is the best. They always take care of me and my car, they are friendly and I completely trust their professional assessment of my car. On top of all of this, I have saved thousands of dollars over the years taking my BMW to Jack and DA Imports instead of the dealer for repair and service. They make it worth keeping my high milage BMW that I love. They have a customer for life.

Ja
Review №29

I trust taking my car here. I would consider Jack and expert in working with my old mercedes. He has kept it running for me and has been very accommodating whenever I have had issues. His repairs are very reasonable and nothing is ever a surprise, he communicates what is needed clearly and timely.

Ax
Review №30

This is a privately owned generational business that is focused on quality workmanship, honesty, integrity and promptness. I live out of state and needed a pre-purchase inspection regarding an extremely low-mileage older Mercedes without the selling dealerships influence. What was represented as a pristine automobile turned out to be one with several significant flaws documented through pictures, code scanning and well educated expertise. Jack went well beyond what one would expect in his analytical approach and I could not be more pleased with the end result. Such high quality service is so seldom experienced in todays automotive shops and honestly - their passion for automotive excellence and customer care is really quite remarkable.

Ka
Review №31

This family owned and operated team are simply the best!!! Would not take my older model MB SL anywhere else. George and Jack are honest master mechanics who deliver excellent service with a genuine friendly attitude. All this with fair pricing. Try them out. You wont be disappointed!!!!!

St
Review №32

If you are looking for experience and honesty along with great service,DA Imports is the place to go.Nov. 7, 2018 The best for experience, quality of work, honesty and a fair price. Jack is the man.

do
Review №33

Known Jack and George since 2007 and have always gotten a personalized service that is hard to find now a days. Recently I had my M3 serviced for Inspection 2 and I just saved over $800 by taking it to D.A.I. Jack took the time to completely explain everything that was done and even showed me every single part that was replaced. Both George and Jack are highly skilled and experience on what they do. I highly recommend D A Imports. Check em out.

Cu
Review №34

Update: August 31, 2013 - Jack now exclusively services our family of BMW and Mercedes vehicles totaling 10 - he offers dealership guarantees on his work but charges fairly.DA Imports is a great family style business. Jack has helped my wife and I on our X5 and 325i and 528i. Weve had numerous scans, tune ups, brakes, oil changes, and repairs. I drive my car hard and he keeps it clean. He is always doing excellent work, doesnt try and push the extra labor, in fact, he is a great value. In addition, his father has begun to work on referrals of Mercedes BENZ, as he specializes in Mercedes repair and restoration as well.Cutberto, Irvine

D
Review №35

I can’t say enough positive about D.A Automotive. I was a loyal customer with another highly recommended local mechanic, but after going in time and again for the same issue for 6 months, I found Jack at DA Automotive. I took my poor car, virtually after not really driven for months, in for help. Not only did he go through and explain and show me the work that needed to be done, he worked within my budget, and competitively priced for all the work that was done. I got my car back, not only with the original issue solved, but with the car running better than it has in years! Honestly, it was like I got a new car! You will only be pleased working with Jack, and I guarantee I will convert all my friends who drive Mercedes or BMWs to bring their car to him. If you need a talented, honest and friendly mechanic, there is no better option than DA Imports.

De
Review №36

I appreciated the way they went over every detail of what was wrong with my car . They fixed the engine issues and replaced parts that were not designed for my car, all approved by me. They took the time to explain that the replacement would optimize performance and value. I felt that they were professional, very competent and fair.

An
Review №37

My experience here was way better than I expected. Jack is so knowledgeable and honest. He took care of my SLK 55 AMG and did such a great job. What Im so impressed with is his integrity. Great service here so dont hesitate to use them! Having been raised by my dad who was also an honest mechanic, I guess I just know one when I see one :) !

so
Review №38

Jack was very honest and reasonable. He explained every step that he was doing. Looks like I found my new mechanic!

Ra
Review №39

From: Hilda SolimanJack from DA Imports did an excellent job to my car. Hes a very honest and professional to his customers he finished the job in a timely manner. I definitely recommend DA imports to my family and friends and Im very happy with their work.Thank you, Jack and his father

Mi
Review №40

Came here for a few routine services on my 535i and I am always impressed with the attention to detail and the level of service I receive dealing with Jack at DA Imports. Honest prices and efficient work!

Li
Review №41

This review is about a month overdue so i apologize! brought my 1986 Mercedes-Benz 560SEL in thinking it was going to be a huge repair, Jack was very friendly and made sure i knew the car would be taken care of. turned out to be shot engine mounts which were replaced super fast. Charged my battery for free, gave advice on routine maintenance, showed me some of the interesting points of the car, and just gave very reasonable and awesome service. I would definitely recommend these guys to anyone who needs help with a classic MB and i will be coming back soon for a VCG. These are guys who actually care about the cars.

Th
Review №42

Very honest and professional. Took care of my ML350, new spark plugs and B service. Extra care and fantastic rate. Will be my go to for my Mercedes service.

To
Review №43

Stay away from this guy at all costs, the shop is empty for a reason. He does not know what he is doing. When I took my S500 in for repairs there were no fault codes after $ $4,750 of repairs the SRS light was on and he refused to fix it preferring to yell and curse at me instead. I would not send my worst enemy here.

Je
Review №44

D.A. Imports Specialists have been working on my BMWs for the last 5 years. I have found them to be very professional, doing excellent work at a fraction of the dealership prices. I would highly recommend them.

St
Review №45

Just picked up my freshly serviced 2004 Mini Cooper and as always Jack and Mr. Dayeh delivered what feels like a brand new automobile!I was referred to DA Imports by my Southern CA Mini Maniacs Club fellow members and have been a loyal customer since 2007.The Dayehs treat you like an old family friend while providing state of the art high-tech expertise and service, all for a very honest price. I love that Jack always takes the time to explain and show everything to me, so I become more auto-literate.Their newly remodeled shop is like a vintage car museum- their passion is inspiring!I appreciate you both!! (ditto on the Customer for Life)

Ry
Review №46

This guy has one hell of an additude and is a complete jerk. I will refrain from vulgarity unlike he was able to do. Im glad to know humans of this low level stature still exist.

Ta
Review №47

I should have posted a review a long time ago but better late than never! Honestly I could go on and on about all the good things I have to say about DA, Jack is the bomb! Extremely knowledgeable explains everything to you in detail and gives you some damn good deals. Im a young guy so I only had a limited supply of money that I could spend on my 2001 540i, jack understood that and helped me out big time! My car wasnt in the best shape when I brought it in, but I tell ya what when I got it back It felt like a new car no joke. This was over 6 months ago and my car is still purring like a kitty haha thanks jack I will be bringing my bmws here for life and will recommend anyone with a BMW or Mercedes to you!

Fa
Review №48

I have been taking all my cars to DA Imports for over 10 years!BMWs Z4, X5, 320ic - Porsche Cayenne – Volvo S40This father-son family owned business shows what happens when you mix honesty, great skills and hard work together. George and Jack have always taken care of my family and me with all our car troubles, maintenance and regular upkeeps. Very knowledgeable folks, with all the latest tools and always available to help. They are a 10 in my book. We feel so lucky to have found them!

Jo
Review №49

Ask for Jack.Very amazing experience coming to this small privately owned shop. If youre in the O.C. area I would come here and get an estimate on what ever fixes you need!Before I finalized my decision with going to D.A. Imports, I went to a few other shops and found that D.A. Imports offered the best value and the best customer service possible.Ive been tricked with fixing my car before because I didnt do my research. So this time I spent an abundant amount of time asking questions, searching online, and visiting numerous shops. This helped me get a gauge on how much parts and labor costs in total. However, this is half the battle because you need to find someone who will tell you, honestly, what are the things that actually need to be fixed. See my pros and cons below!=-=-=-=-=-=-=Pros:1. Very honest and thorough when examining your car.2. Outlines most important fixes and still notifies you about small things that are more cosmetic. He tells you what is wrong, and explains what happens if you were to continue using the car if these parts are not fixed. (I had to do my own research online just to make sure everything he said is similar to what many of youve said in general.)3. Provides suggestions on parts if you do not want OEM.4. Fast service (if there is a delay, Jack will notify you right away and explain the situation)5. Great value (when compared to the other shops I went to and when searching online)6. Warranty on all fixes for 1 year. If you notice something wrong with his fixes he will take care of it.7. Explains all the problems clearly.8. At the end of the job, he shows you the new parts exactly on the car, and also shows you your old parts that he took out.9. Very personable.10. Very knowledgeable with BMWs11. Owns an e46 M3 vert.12. Shows how much he cares for his family, especially his dad who also works at the shop.Cons:1. Does not have his own alignment equipment (although not many of the other shops did either). He knows of people who do alignment and has explained that the alignment shop hed take my car to does the alignment very well!-=-=-=-=-=-=-=-=-If you are hesitant, just give him a call! He will earn your trust through his knowledge and personable character.He will not cheat you in any way, and does his best to provide you the quality service that you want.Hope this helps all of you!Cheers!UPDATE:My parents now take their cars, which are now out of warranty, to Jack. They love him! He is very honest and cares for other peoples cars as much as he does his own car. Go to Jack, youll have a fair estimate with exceptional customer service!

Sh
Review №50

I found out about DA Import Specialists through a friend of mine a couple of years ago. I have had nothing but great service from them, which is expected, but the integrity and honesty of this business far above exceptional. My most recent experience had to do with an ignition issue. I ordered a new key from Laguna Niguel Mercedes Benz. I provided my CDL and registration, paid for the key, signed the paperwork they handed to me and left. After a week and a half of mix up my key finally came in but they wouldnt give me my key because they said they were the only ones who could program my key to work. My car was with DA Imports, they said they would not give me my key until I had it towed to them so they could verify the VIN #. I had the car towed to LN MB, they werent even going to check the VIN # but I insisted and they gave me the key. Towed my car back to DA Import Specialists and they were able to program my key - which means I was blantantly lied to by LN MB. Jack and his dad saved me hundreds and hundreds of dollars over what a dealership service department would have charged me. I am totally convinced that Jack and his dad are the best place to go with any problems you have with your BMW or MB. They have my business for life!!

Da
Review №51

Excellent service.

Information
95 Photos
51 Comments
4.8 Rating
  • Address:27972 Forbes Rd G, Laguna Niguel, CA 92677, United States
  • Site:http://da-imports.com/
  • Phone:+1 949-364-0954
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto restoration service
  • Auto tune up service
  • Mechanic
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–6PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–2PM
Highlights
  • Veteran-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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