Came in early on a Tuesday and was helped promptly by The owner. Was very quick and professional and and got my car smogged smoothly would definitely come back again for other vehicles.
Went there today without appointment for a smog check and the experience was great. Tom is a friendly guy, we had a chat and I got the smog check done in less than 15 mins (not including wait time which was about 15 mins too). Since I was there already, I asked for an estimate for my cars timing belt replacement. The estimate I got is very reasonable for the huge task and I like it.
Ill start with five stars because its my first time and they didnt do anything wrong. Came here at opening, 8am on a Sat. No line, he took my info and my keys, I sat down and waited. He drove my car to the back and after about 10 min he came back and was done. Easy peasy lemon squeezy. Ill be coming here from now on and will update stars accordingly.
The best service ever, very pleased. I will recommend this place to all my friends.Thank you
Smog test was done quickly, call other place they wanted more money. Thanks for the great service !!
I used my coupon to go to this business. The gentleman helped me was very nice and accepted my couponService was good and fast. And my car pass smog check I will go back again.
Owner was rapid to help. Professional and a fair price. Thank you for making it painless! Also, the model car collection is pretty awesome!
Excellent place to bring your car. It is very difficult to find a mechanic you can trust, but I trust the owner, Tom, with all my car problems. Tom, is very knowledgeable and is very reasonable on pricing. Will definitely come back again!
Being a single mom, i am a walking open bank account when places like auto star smog sees me coming. I had a car smog checked and the owner said it didnt pass. He said drive it for a while and come back for recheck. He charged me $59.00 for the smog check, it was an SUV. After i drove it around, i came back and had it rechecked and it passed. Awesome! Oh, by the way that will cost me another $59.00! I know me looked at me the second he told me it was going to cost me another $59.00 just one week after i already gave him $59.00, to see if i would be upset about it. I thought getting a recheck a week later wasnt going to cost me double. I know there are places that will give someone a free recheck, so please take your business to those places!!!
Bait and switch.. comes with all kind of exceptions not to give the advertised price.. charges double the amount. More than the price, its the lack of transparency and not providing a proper explanation for charging more, which is not right.
I wish I had something better to write but two years ago I came here and the service was great and brought my other 3 cars. I returned this year expecting the same care for a returning customer. The car had I brought had some repairs done (somewhere else) and they disconnected the battery that reset the emission sensors. The technician (owner) could have performed an OBDI 2 initial scan and told me it was not going to pass (obvious sensors not ready) but instead he hooked it up to the State computer and performed the official test and failed. Then he proceeded to charge me $54.78 and offer a $10.00 discount to come back when ready to test again. I will try to find a place that will re-test free if I do not pass.
So simple as easy! I walked in with no appointment and waited no more than five minutes before he took my car back. Less than 15 minutes later, I had everything I needed! Super sweet man at the desk, will be back for future smog needs and they fix issues as well! Thank you!
My car failed the smog test, so I brought it here to be fixed and retested. The problem was fixed, the car passed, the cost was less than expected, and I drove away a couple days later a happy customer. Ill bring my other car here when its smog is due. Thanks to the owner for patiently taking the time to explain things to me.
This is my first time getting my car smog at Auto Star Smog Check & Repair. Tom is very friendly and professional. The cost was reasonable and the service was exceptional.Definitely deserving of a high recommendation from me.
Best smog certification ever! After serval attempts to smog my daughter’s 1997 Toyota Camry it finally passed. The entrepreneur of this fine establishment is Tom Nader, a kind, honest and subject matter expert when it comes to California emissions. By following Tom’s suggestions during this process, he was able to hand me a smog certificate on a Camry with 240k miles. Please understand, if you DO NOT want to be ripped off...I recommend Auto Star Smog for all your California emission needs.Thank you, Tom!Regards,Ken M
I could not recommend this place more. Friendly, quick service at the best rate I could find. I left in about 10 minutes with everything submitted for me and with backup documentation without any issues!
I needed a smog certificate to sell my car. I went in already with people interested in purchasing so I wanted to get the test done quick. Unfortunately I failed... BUT, Tom told me to go online and look into the drive cycle for my specific year, make and model of car. He suggested I might just need to drive it more and try re-testing it instead of paying to fix certain parts. Sure enough my car performed best with 1/4 to 3/4 of a tank of gas (I did my test with less than 1/8th since I was ready to sell it). The website recommended I drive at least 200 miles before I get it retested, keeping the fuel level within that range. Long story short I ended up driving to Palm Springs and back in one night. I spent $50 in gas to keep the fuel tank between 1/4 and 3/4 the whole time and Tom also gave me a discounted rate for my second test which I took the next morning. I PASSED, the extra driving worked! Glad I went here and Tom was able to give me advice on how to pass without having to pay even more to replace parts that were obviously working fine!
Great fast and reasonable service. Friendly experience, I highly recommend this place.
This place gives great and honest service. I trust what he says and appreciate his expertise. He has fixed and smogged multiple vehicles for me and saved me a great deal of money compared to any other overpriced mechanic I know of. Thank you Tom!
Customer service was excellent, I went in with my car and in no matter of time they found the problem and fixed it. The owner is very knowledgeable and is excellent at what he does. Bargain deals is just the icing on the cake. Fast and reliable, overall a great place to go to and I recommend it to anyone who is looking for a auto tech and smog repair shop.
Summary: Go to A-K Auto Repair around the corner. They honor their coupons and stick to their word. Auto Star Smog does not.Auto Star wouldnt honor his coupon for $23.75 (+$8.25 cert) I found online at his site because my car was a 1999 Crown Victoria. He said it was only for 2000 and up, which it doesnt state anywhere on the coupon (no matter how carefully you read the coupon, even though he said it in the fine print on another bad review). Either way, he also advertises that he will match and beat any competitors coupon.So I had a back up plan of going to A-K Auto Repair just around the corner with his $28.95 (+$8.25 cert) for 1996 cars and up, and I showed it to Auto Star. Auto Star said there is no way A-K Auto would honor it, because 2000 and under takes almost an hour with all the extra stuff they have to do (*spoiler alert: it really only takes 15 min). If I confirmed the coupon and got it in writing that they would do it for that price, he could beat it by $6. So, I went to A-K Auto, spoke with the mechanic, who confirmed after all was said and done, it would only be $28.95 +$8.25 for my car. I went back to Auto Star, showed that A-K confirmed the price of the coupon was good, and Auto Star then said they would need a full invoice, and still would not believe me. I was very polite with him and jumped through his hoops. However, I was sick of jumping through his hoops to give him my business, and just got the job done at A-K Auto. At A-K Auto the estimate matched the final receipt of $28.95 +$8.25. They did accept the coupon, and A-K Auto has my business. Also, (even though Auto Star acted unaware of A-K Auto) A-K Auto knows the owner of Auto Star very well, and has been personally cheated by him. Of course, I only know this from A-K Autos word, but considering the honesty of A-K Auto vs Auto Star, I believe A-K Auto.Also, A-K Auto only took about 15 minutes, while Auto Star said they would take about an hour since my car is 1999.Oh, and A-K Auto did not charge $2 to use a credit card. I mention this because I saw in another review that Auto Star does.
I brought in a coupon from their website--no problem! In and out quickly. I saved time and $$ using Auto Star. Happy customer!
Tom provided great expertise and service in smog certifying my old Jag. Very pleased!!!!
Excellent service!! I visited 4 other smog testing locations for a particular report and was unable to get it. This place was able to get it done... Thank you!!
Great service and amazing skill in smog certification for my old Jaguar. Thanks Tom
Super fast and great customer service. Recommend highly!
Tom is great. Excellent price. Quick. Fantastic service. (coupon price depends on car)
I went to get my smog check and a auto repair also. The price for auto repair and smog check was very reasonable. I would recommend this shop to anyone, great service. they accepted my coupon and i was out of there in no time,
Super happy with the service, efficiency and the reasonable price on my smog check!!! The gentleman who helped me was very nice and friendly. Thanks!!!
You will not get a 21.75 dollar smog check here! He tried to tell me that I had to pay more because I had a BMW, it has the same OB2 that all modern cars have. He wouldnt accept my printed out coupon, total rip off, dont come here for a smog check or anything else
I came if for a smog check for my DMV license. I was greeted professionally, and I was in and out in about 15 minutes! Very pleased, and the price ($32 total w/the coupon) was competive.
I could not believe how quick he was completing my smog test. I was in and out in about 10 mins. Very friendly. I would definitely go to him again.
Was told a smog check for my RAM 1500 ecodiesel would cost 69.99.
Owner does not honor his ad for smog checks. Also, not related to my car or experience, there are a lots of signs noting surcharges for a TON of different things for smog checks. Youll probably get a lot of little surcharges on your bill. Place accepts cash, but debit of course comes with a surcharge. (Comon, you thought there wouldnt be a surcharge for cards when he has a ridiculous surcharge for cars that have an OBDII adapter?)
Wow, just wow. I came to get a smog check since I was getting my truck worked on next door. I told him I reset the check engine light because sometimes it will go on in the mornings. He goes and does an OBD2 test and finds the system self checks havent been done and tells me I need to drive it around for a while after resetting the check engine light. He charges me for the full smog check. Why not tell me beforehand that I need to drive it around first? He expected me to drive to round and then charge me for another smog check. I drove it around, and then I took it somewhere else. U.s. Smog on Lake Forest Drive. They are great. At u.s. smog they did the odb2 test before anything else and told me exactly what I needed to do to before smog. When I came to get my truck from the place near this horrible place, I went in to tell him I was going to give him a negative review and he threatened to come to my house. He seemed like a nice guy at first but I believe its part of his act and he is a scam artist. Go here at your own risk.
First time getting my star smog check and I was amazed how fast it was. No more than 15 minutes and DONE.
Very talented technician,knows what he is doing,been around cars for long time,fair price and very good out of diagnose problem on cars and trucks, thank u,keep up the good work
Very great experience! The service was very fast and the guy at the front was super nice, definitely recommend!
Great price excellent service. Will definitely use again!!!!
If there was an option for zero stars I would give it, and after reading these other comments Im really seeing a trend, my 2012 car that Ive had since brand new with only 65000 miles was brought in, I downloaded a coupon that said 21.99 he told me my car didnt fall under that and it would be 35.00 I was in a rush to get back to DMV cause it was 4:00 so I agreed. He comes back in 10 mins later charges me then says that it failed but that for an extra 150.00 he can diagnose and probably reset some of the codes so that it can pass. I said no and went to another place and go figure my car passed. So yes he basically stole 35.00 from me but I wasnt foolish enough to fall for his rope a dope.
Great speedy service and Tom is very honest and super helpful!
I went to have my gl 450 checked Tom helped me and the custemer service was incredible I recommend auto star smog check and repair to every one . Thanks tom for an awesome experience.
Awesome.. In and out quick. No waiting in line.
Excellent customer service, super nice owner, fair price. I would recommend this place to anyone who wants to do their smog check and also repairs!!!
Super fast and friendly service! Highly recommend!
Bought a used car from a private dealer on craigslist. Came here to get the car smogged but failed due to issues I was unaware of w/ the car...The owner of Auto star, Tom, was kind enough to take the time to explain what failed. Had the car fixed at his shop and got it smogged again, and it passed!! Thanks to the help of Tom. Im able to finally get my car registered! He gave me a really good price in comparison to the other expensive smog shops nearby charging more AND I wasnt charged for my smog re-test! I highly recommend this place to everyone in the O.C. area for honesty, quality, and fast service! I will recommend this Auto star smog and repair to everyone.Thanks you Mr. Tom
Fast and friendly service!
Very friendly, excellent service, and great price! I will come back.
Great service, and quick!
Best place to go for smoke check and excellent customer service.
I went to auto star smog check and repair, my car failed smog check elsewhere, auto star smog check repaired my car for a fair price and my car pass the test, now i car register and drive my car, i recommend to everyone for honest and fair prices and professional work.
Fast service, fair priced and friendly
After I drove 15 miles to Star Auto shop, Owner does not honor his ad for smog check; it was a trap, too bad; why you ad appear on top of google search if it was an old add? Also, there are a lots of signs noting surcharges for a TON of different things for smog checks. Youll probably get a lot of little surcharges on your bill. Place accepts cash, but debit of course comes with a surcharge. Bad experience ...
Good price, quick and nice service.
Great service would definitely refer to other people
Very fast good price and exceptionally nice!
Excellent service! Very friendly!
If your car doesnt pass the smog check, you would still have to pay for it, and the cheapest smog check is 36$ plus certificate.
Thank you for working with me during my smog test and repair. My car sounded like he got his throat cleared.
Didnt want to take my car b/c of modifications and wanted to charge a lot extra to look up the parts
Cannot find them on Yelp.
Quick and nice service.
Quick, professional, polite service