The staff is attentive to their customers, this made me very happy, I cant make up my mind on the choice the consultant showed me everything and helped me choose what really suits me

Its bath and body works people. They are always keeping it fresh with new fragrances and products. The semi annual sales in January and June are a must go, I personally live for them!

I went to this L.L. Bean store last week, and both Colm and Juliana were incredibly friendly, patient, and helpful to me. They ended up not only helping me find exactly the type of dress shirt that I was looking for, but they also answered many other questions I had along the way.The fact that both Colm and Juliana portrayed such excellent customer service speaks volumes as to the type of hospitality you can expect from L.L. Beans Lake Grove location. They both have exactly the right kind of demeanor for this type of job. I will definitely be coming back to L.L. Beans Lake Grove store in the future.

Beautiful models in camping clothes ... I really liked it🥰.......... 😍🧤🧣🥾🧢👖

Immaculate store, clean, organized with knowledgeable staff.

Always have the most amazing stuff!! And friendly, helpful staff!

They would not allow me to return defective boots that I only wore once because I did not have a receipt. I explained that they were a gift and only wanted a non-defective pair. They refused—inferior customer service. Now I am stuck with beautiful defective boots that I can not wear.

As much as I love their clothes I came very close to putting down my purchases and walking out. Although several days after Christmas they were still processing returns and exchanges in the same line as purchases with only 2 windows open. Needless to say the line to check out extended half way through the store. It is poor management like this that encourages people to use on-line.

Great product and staff. Carolina was extremely helpful as she ordered items that were not in store.

The customer service wasquick and efficient. The store had the good vibe.

Everyone was helpful, just wish they had more of a selection the boots run big fyi

My wife and I headed to LL Bean in Smith Haven Mall(Lake Grove)this weekend in search of some decent hiking boots.We both were assisted by an employee named Stephanie.She made the whole process easy,even though we were there for quite some time trying to make a decision on what boots we had wanted to purchase.We must have tried on a 1/2 dozen pairs in a 1/2 dozen sizes each and at no time did We feel pressured,or rushed into making a purchase.We so appreciated her patience.Stephanie was extremely knowledgeable about every boot we were interested in.When we finally decided on the boots we had wanted,she made sure we were totally comfortable on how they fit,felt, & looked before we bought them.We ended up Purchasing 3 pairs of boots.Lol.All Top quality boots.I would definitely recommend coming to this LL Bean store and speak with Stephanie if you were interested in getting some hiking boots or boots of any kind.She is definitely an Asset to this company! A++

Very nice and clean store.. employees were great. Extremely organized..😁

L.L. BeanBravery Honor Loyalty Sacrifice on the frontlines in safety first abiding by all NYS & Cdc laws in place in response to COVID-19 All staff equipped wearing masks, you must be wearing a mask, imprinted social distancing plexiglass for separation. Curbside pickup for a more contactless approach. Only allowed 100 consumers in the storeWelcomed and assisted by Stephanie. Knowledgeable of lines and sizes. Purchased prior men’s belt Signature llbean jeans with sales over 50% offService as a team and customer engagement first class.If ordering on line received on time receive $10 off purchase just for shipping. High end value and quality. Family loved!!! Family Shopped!!!

Have been shopping at Bean since late 50s. EXCELLENT quality, but at a price.

Great place to get that outdoors stuff you need

Store was clean, staff was pleasant & helpful, quality the best, great prices on what I bought.

Bean still stands behind their products. Glad to know someone still does! Thank you!

Great merchandise

Great merchandise.

I love this L.L.Bean. Always clean, well stocked, nice layout and wonderful customer service and sales staff.

Expensive. I love them. Rarely shop here because of the price.

Great store

Went to return a mail order. Outside entrance was easy to avoid crowd. Done in 5 minutes.

Love LL BEAN clothing & i usually buy through the catalogue, but needed jeans for a trip I was leaving in 2 days. Was helped my Rita who was not only helpful, but pleasant. Thank you, Rita

Very warm and comfortable merchandise for the cold weather.

Great quality products for those that love being outdoors!

Nice place sales person was courteous and polite. Like that they have odd sizes on mens jeans.

Great for outdoor supplies and clothing, they have it all summer, winter, fall and spring. Definitely a store you can get lost in if you like the outdoors, high quality items so have your wallet handy because its expensive but you get what you pay for. That line is so true in this store especially the quality and functionality of their items, they far exceed the competition.

Didnt enter, its a great store but the prices here are way high so I dont bother even going in

Its small but the staff was very friendly and helpful.

I was at the Lake Grove location this evening looking for a rain coat. The sales associate, Chris was exceptional! He provided me with excellent customer service and answered all of my questions. Thank you Chris for a very positive shopping experience. I will be back for other winter wear .

Far from where I reside but it a big store so many options and great selection to pick from. Got my sweater which I love. Its very warm and the prices are good for the quality the clothes and stuff are made of. Online store is just as good.

The merchandise here is top quality. The staff is very friendly and helpful. Its not cheap, but it is well worth the money spent.

Some cool items but very high prices. I rather buy 4 pairs of pants then 1 pair for the same price. I dont see it as anything more then paying for a brand name.

Great quality clothes. Helpful staff and decent prices. Their product satisfaction guarantee is second to none!Great place for high quality and fair prices. Highly recommended.

Wonderful experience

Not cheap but the stuff is built to last

Love having LL Bean so close to home! Has everything we need to enjoy the natural beauty of Long Island.

Im a huge fan of their clothes. The store is fantastic, phenomenal service. We were shopping for kids clothes and they were super helpful, even checking the back for items we didnt see in my sons size. Def worth the trip.

Very nice service.

Just learned about there weekly in store FREE clinics. We went for the kids and camping class. Got a lot of really great ideas. Richard ran the class and it was great. He was very informative and a natural teacher.They didn’t push you to buy any thing.The store was clean, well layed out the staff was very friendly and not pushy. We did buy a few items, very high quality clothes.

Well stock. Good service.

L.L. Bean has always been a favorite resource of mine; quality of goods customer service, speed of shipping can’t be beat. helpful and friendly employees. very attractive interior of the store. Not an ideal location. located by the rear of Macy’s.

Way, way overpriced! If you can afford it, then shop there.

They ran out of gift boxes! After I spent $500. Otherwise service was great. Do you think they should os had enough boxes during the holiday seasons :/

Great store--because it is in a great area! Neat, clean store and you get lots of assistance.Happy Shopping experience.

Great customer service

I bought 4 kayaks and tbe pricea were so much cheaper than Macys

Best hikeing boots on the island

Great Bean product you can hold in your hands, if you like that sort of thing. The staff is pleasant and fully accomodating. They will also connect your purchase to your mail order acount. Great brick & mortar experience.

Great store ..

Beautiful selection of sweaters. Sales associate was really helpful.

Nice store. Employees very helpful.

Great store, staff and high quality products. A bit on the expensive side, but long lasting.

LL Bean great store and customer service. They where a great help with my return

Gr8 stuff. Good prices. 25% off storewide right now!

Too many Ls, not enough Bean

I like the shoes but they never have my size.

Great storeA little expensive

Need to open a store closer to where I live. 44 miles away in not close enough.

Helpful staff

Nice store, great guarantees on everything for a year, full return or exchange

Great service. Nice complement to the online experience.

Selection was good but limited, staff is friendly and helpful.

1st timer and the variety is huge. Nice quality!

Nice and elegant

Love the stuff, hate the prices.

Friendly staff. High quality products, their prices reflect this.

A grade stuff with lifetime guaranteeslove this place

They have Honey Stingers, so Its a 5 star from me. :)

Its good.

The Tent Story Time was a lot of fun for the kids

Always happy shopping in LL Bean. Great staff!!!

L.L bean is where you go to shop when you want some one to call you daddy

Helpful workers, easy to shop

Excellent but not much variety

What you need for the out of doors ecperienxe

Pricey but good store

Great service and terrific apparel.

Love the Clothing Prices are a bit high

Nice store

Good store

They have a great selection of stuff its just ridiculously over priced

Nice

Great clothes, fair prices.

Very large selection of all the products. That the company carries and many of them wheat discount

Excellent

Love the style!

Good quality clothes

Great store.

Good store, helpful staff

Excellent

Eh

There werent any beans.

Overpriced not much there

Good nice sales

Very helpful staff

Always a good experience

Exelent