So the rest of this mall feels like I just walked into a bathroom after my wife took a long hot shower. This Starbucks is about 65 degrees and I want to stay in here forever. Oh yeah the coffee... Its Starbucks. Exactly like every other Starbucks.

Great pick me up cappuccino on the way out.

A majority of the time the service at this location is great. I order from this location frequently because I work at the mall and I have noticed that there’s one employee there that has a very poor attitude. He is very hostile towards all the customers and sometimes his coworkers. He ignores people when they’re trying to pick up their mobile order, and he constantly rolls his eyes. I used to give him the benefit of the doubt assuming he either had a bad day or week, but his attitude has never changed and it’s extremely rude.

They gladly gave my baby butter a puppachino

I mobile order almost 20 mins in Advance knowing this location can never keep up with demand, and still will get there and have to wait up to 15 mins before having to make the choice to just leave without my order because I don’t have an hour to spend at Starbuckshit the location a mile of 2 up the road cause this location is a sinking ship

Pretty good coffee shop I just wish they made an effort for more gluten free options

Its ok. A lot of the menu is unavailable, which is common nowadays. Inside could be a little more organized and cleaner.

They have three registers but always one register is working so usually line and people waiting a (usually evenings Fridays, Saturdays), dirty (look at the pictures) flys on cookies... Is My favorite place Starbucks??? Not first time so I want to share it.

The baristas worked like crazy they were like machines getting the orders out.

Today I went to go get my coffee for me an hot chocolate for my son an front cashier dark skin young lady was not friendly at all I order my coffee an did not finish ordering my sons hot chocolate an was already rude an told me give a second loud an rude That was not even the beginning the tall guy making the drinks what is even more rude messed up my order, I took a sip of it to check it was coffee or hot chocolate because it was supposed to be for my son and then told me give it back and threw it out and didn’t even apologize and then finally made my sons hot chocolate I was having good day until I came here !… 😡

The food that we order was extremely delicious and very affordable.

Good. Coffee. And. Breakfast. Sandwiches

Nice people but slowest service ever. Literally tickets hanging down. There’s no one in here!

I work in the mall so I usually order ahead and the wait time is rarely quick but there is no gloves used when making my drinks or food they are always touching where I am supposed to drink from which is disgusting and everytime I order a refresher it’s always half full so I am definitely not getting what I pay for..

Store was closed and i had to go outside the mall to get my drink

Love my peppermintMocha Frappuccino.

I was finally able to redeem my points for some merchandise. The young lady that assisted me couldnt have been more helpful! And she was really nice even though I changed my order LOL

This location has had quick service and kind staff every time Ive been here. Never got a bad drink. Lines can be long on the weekends but thats to be expected I guess. wish there was more I could add, but its just your typical mall Starbucks and a good place to stop when youre shopping.

Love this Starbucks location, everyone is friendly and service is great.

Despite doing a mobile order I had to stand around for about 15 minutes waiting on the 4 items I ordered to be done. I cant fault them for waiting so long since the place was jam packed with lots of young kids that dont need coffee in their life. When I finally got my cloud drink it wasnt good. The taste just wasnt there.

Worst Starbucks. Its always crazy busy and they never open more registers or get more people to make drinks. I get a pretty easy drink so dont have many issues but my hubby gets a very specific drink and almost always has to have it remade. They are pretty good about remaking though. If you can get to another location I would recommend avoiding this one if possible.

People so friendly! But had to wait 12 mins while mobile orders got filled.

Best place ever really good I got a vanilla bean Frappuccino really good

Janelle had such an attitude when I told her the all around the side of my cup was sticky with syrup she grabbed the cup with such an attitude I understand everyone has there day but she should stayed home the rest of the staff gets a 5 star!

Starbucks at this location I n had the AC on and blowing

Love Starbucks

The cashier was a complete jerk. We told him we wanted to redeem a barista pick from the Starbucks credit card. He pretended not to know whats that and was making fun of it until the actual baristas explained to him how to look it up in our account. Instead he charged us anyway. The baristas were nice and made the drink well, but this cashier definitely needs to be retrained (both for competency and for customer relations) if they are going to keep him there.

Absolutely worst customer service I have ever received in my life at Starbucks. I waited in line at the register for 5 minutes while waiting for the cashier to take my order (who was gossiping with coworkers more than worried about doing her job) I repeatedly tried to tell her what I wanted but was cut off by her laughter and lack of interest in my business

There was a long wait and they did not allow me to use the bathroom. Which I know they had in the past. I have a fracture ankle and wearing a boot. They made my walk far to another store. Not happy about that.

Great hot chocolate

Nothing like a Venti Matcha Green Tea w/ Vanilla to finish the day off.

Staff was very nice

The busiest store in Smith Haven mall. There will be waiting, but service is good

Great coffee, breakfast food is really good. Very clean.

Ariana made my frappuccino very good.

Service is beyond slow and there are four people working making drinks...really? If the employees can’t keep up with a Saturday rush maybe they should rethink some things.

I love how they have dairy free options!!!

The drink was awesome when I tried it a couple of months ago. Mocha Cappucino is my favorite.

Smore frap is delicious

Nice staff

Great food and coffees but this location always has a 10min long wait in line..

This Starbucks sucks at attending costumers, to start of they didnt give me my recipet,they didnt make my drink right and when I asked if they can make it again the lady gave me a nasty attitude,they also gave me a wrong sized drink and didnt change it and wanted me to pay more to change it .i dont like there attitudes at all.

If I can give 0 stars I would but how do you wrongfully accuse a 3 yr old of stealing a dollar from the tip jar. Everytime we passed in front of starbucks shes like. Mommy I didnt take her dollar grandma gave it to me. Like before you accuse someone have proof she said she saw her take it but she didnt.

They didt receive my mobile order and I checked location it said here

This one guy makes the best very berry hibiscus. Always a lot of berries :)

Typical Starbucks. Lively location in mall. Fun to sip an oversweet overpriced drink while walking through the mall.

The iced tea is divine!! Really clean and smoke-free, nice staff

Very dirty, there were flies all over the food. Would not recommend eating here.

The slowest baristas Ive ever seen in years.

Service was fast and everything tasted pretty good overall.

Love their coffee.

Workers are really nice and they make drinks good and fast

The worst Starbucks on Long island and possibly the planet. They never get an order right and theyre terrible at customer service.

The place is very dirtyOnly have one person making drinksWaiting on line for 15 minPeople are in the back but no one comes out to help woth the line

I just waited 30 minutes for a coffee....

Equally great coffee and service

Always love starbucks.

The coffee is good

Great seasonal brews

The staff is awesome, especially Devon

Great variety of drinks.

My drink wasnt full and mostly ice in my other drink but good taste

Love starbucks

The service was very slow. When my drink was finally ready it wasnt made correctly.

Slow service, ignore this location . Go to one in Barnes and Nobles instead .

Nice stuff!

Its Starbucks. Clean location.

Worst Starbucks I’ve ever been. Took them 30 min to get a drink done. The staff seem lack of training and extremely unorganized.

Starbucks. You were expecting something else?

Horrible wait time, wrong order, dont go here. Unless its dead

Packed most of the time, wait time too long.

Great place to hangout

Love the fraps

So good

Excellent service

Great coffee

Good, but over priced.

Great coffee

Yummylicious!

Good

As always

Yum

Too busy

Decent

I have a nice tumbler.

Rich coffee but expensive

Fantaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaastic coffee !!!