Cannot say enough about Rhett and the guys and gals at Sunshine RV. My husband and I had been researching RVs all around Vegas and found Sunshine and immediately knew we picked the right place!! Rhett helped us find our Fifth wheel and the purchase process was so painless and professional. We were driving from Vegas and Rhett even sent us a video walkthrough of our camper before we drove down and saw it in person. When we arrived to pick up our RV, Jeff showed us around and took his time to show us everything about the RV and made sure we understood everything. The maintenance crew washed our RV before we took it and made it look perfect!! If you need a new home on wheels, or just a weekend warrior, dont look any further, come to Sunshine!!! Its worth the drive, I promise!!
After calling and verifying that they had the part I needed I drove over only to find that the person who answered the phone had not listened and simply said yes we have it when they did not. To top it off, when I arrived he wasnt there (10 minutes later) and the gentleman who was helping me had no clue what I was talking about. Welcome to customer service in the 21st century. John at JR Motors was able to provide exactly what I needed and knew immediately from my description what I was talking about.Im sure Sunshine RV is a great business, theyve been around for years. Unfortunately my experience wont make them my first choice next time I need something.
GREAT people and the service manager is Awesome! 😁
We are so happy with our 2018 Pinnacle purchase!Rhett, Shelly, Ken and Marty were so nice and great to work with. Clear communication, no pressure, easy paperwork, very knowledgeable. Marty was amazing on our walk thru and they are fixing a couple of things that didnt work.Our only issue was that the cleaning crew needs to do a much better job.
Our experience with Sunshine RV was excellent from start to finish! Rhett was very quick in responding to our initial inquiry about the travel trailer we were eyeing. He also provided me with all the information and details I needed and offered to send me additional pictures as we were 200 miles away from their dealership! Fair pricing. Very transparent and honest. The service team at Sunshine RV was so helpful in giving us a tour and tutorial on our new RV. They even got it hooked up to our truck and set us off on our way to our very first camping adventure! Thank you for taking good care of us! Highly recommend this place!
Rhett Bulter is the salesman to go to. Very courteous & very helpful.Marty the tech was knowledgeable on the walk around.Kenny financial services did a great job!Thank you all for a excellent experience!Highly recommended!!!
Needed a propane auto shutoff valve. They only had the complete kit with detector. Amazon had a dozen companies selling just the valve. Being a DIFYer is satisfying.
I was looking for a specific trailer. I could not find it near where I lived but found one at Sunshune RV. I had to drive nearly 5 hours to pick it up but I’m glad I purchased it from sunshine. Since I had to arrange everything prior to coming out I had to trust them that everything would be ready including a few customizations I added. Rhett was great and easy to work with. They found the specific battery and ordered it and installed it in time for my pick up date. Jeff walked me through the trailer and took all the time I needed to get a thorough understanding. They found 1 of the internal doors that had a bend in it from the manufacturer. However they were able to replace it and fix it while I was there so I did not have to come back another day. Thank you sunshine RV for making it an easy and pleasant experience.
Thank you Sunshine RV for your outstanding service and fair deal. Eric, Jeff, Ken, Mike and Doreen you’re all great to work with and we will send you business from Las Vegas. 😊
Have to say. It was nice to work with understanding salesman that are not pushing you to buy. Working with Chris down there and we havent bought yet its been about 5 weeks back and forth they wont sell you anything unless your happy with it!. They stay in touch and let you know when things come in that you may want. We are still looking and waiting for the right rv. Out of all the rv places here in havasu you wont go wrong there.Thanks Chris!
Special ordered a new Redwood fifth wheel through Rhett its internet sales manager no haggling back and forth, he beat every one elses prices. Great experience through out the whole process. The parts department was easy to deal with for upgrades and financing wasnt pushy. Great experience, would recommend.
We bought a used Alpine Coach, sight unseen, online from out of state based on the representation that Rhett Butler gave us. Rhett was responsive, easy to talk to and knowledgeable. He responded to every single question we had over the course of a month and stayed in constant contact. Giving us updates and staying true to original timeline given for pick up. The coach was exceptionally clean, maintained and everything we were expecting! They were even fixing a leaky outside shower faucet when we arrived at the last minute. Other places would have just left it as is. They even helped us shuffle our rental car back so we could drive our new Coach home to Idaho. Thanks Sunshine RV! Alan & Jayme, Idaho
Sunshine RV was fantastic for the purchase of our motor home. We had looked at other RV dealers in the area and while they did have some models we liked, it was Sunshine RVs customer service that really sold us. Rhett was great with communication and prompt to answer any questions we had. They worked out great financing for us and made the whole process very easy.
Want to thank Chris, Shelley and Ken for all the wonderful work they did to get us the toy hauler that fit our needs! I also thank others in the back ground who gave us the information we needed for our first 5th wheel experience. Everyone was kind and helpful. Thinking we will be having GREAT RV experiences for years to come. Thank you all!
Want to thank Chris McPhee for all his work on getting us into the 5th wheel we thought we wanted. Unfortunately we didn’t want that type of RV and he worked just as hard to get us out of that one and into a different style. Thanks for all your work. Good guy, no pressure 🤗
Wow!! What can I say about Sunshine RV’s service department??!!I recently brought my new toy hauler in for some minor service repairs, from start to finish Doreen, Keith and the crew treated me like a king.All my issues were addressed, and taken care of in a timely manner. They even got it back to me many hours before the promised time.I would recommend to anyone looking for a place to get a new RV or one serviced to go see them, they even helped me adjust my hitch correctly and load my generator into the back of my pickup.I am definitely a customer for life!Thank you!!
Our experience dealing with all of the staff at Sunshine RV was great! Rhett and Ken were up front and helped get us into the travel trailer that was right for us! They were also fair with their offer on our trade-in.
I moved from Salt Lake City, Utah to Lake Havasu City, Arizona and needed to get my roof fixed because I hit a tree and ripped the membrane. I thought I had only hit my awning and the insurance wouldnt cover the roof because an impact point could not be found. I took it to Sunshine RV, they (Ron in Service as I kindly call him) found the impact point and my insurance covered most of the cost. I was very flexible on the time frame in which it needed to be fixed because I didnt need my RV while moving and traveling back and forth to work in SLC. I was asked if I was living in the trailer and if it was a rush to have it back. There was no rush for me. I am very appreciative of Sunshine RV and will continue to use them when needed (hopefully not for a roof....ever again). Thanks Sunshine RV!Nic
Asking the salesperson to do and answer alot of questons about a 1992 American coach.in the 2 days it took me to make up my mind to purchase the coach it must have sold because its not listed anymore Im 2100 miles from sunshine r.v and will follow there usedarket
After trying to negotiate with a few large dealerships, I purchased a late model, used Class A from Sunshine RV. I hadnt seen the coach until I drove to Lake Havasu to close the deal. Rhett Butlers description of the coach was very accurate, and my purchase was drama free. I was treated with respect, courtesy, and fairness. I highly recommend Rhett and Sunshine RV.
Sunshine RV was Awesome. Great customer service from Shelly our sales agent to finance Ken. They did exactly what they said and did it with accuracy and completeness. Doreen and Jeff in service were great too! I would definitely recommend to all my friends and family. Awesome work crew 4 stars
Main point of contact at Sunshine RV was Rhett Butler he was friendly and knowledgeable very much helpful all of the employees we had contact with were very much the same I would NOT buy again from these folks. BUYER BEWARE! Once you drive off the lot with your purchase, they no longer want to hear from you. They offer you an extended warranty but every time you contact them the price goes up and up until finally they no longer offer anything. I do not know how long they had the motorhome I purchased, but they did not fix anything that was broken. For $9 K they offered to change the tires and 12 volt batteries, neither of which was needed. Probably they planned on putting these items on another RV.
During the 3 years we have had our Raptor that we purchased new from this dealership, the after sale support has been fantastic. Service department is top notch and always helpful weather Im doing the work or they are doing warranty repairs. I ask a lot of questions and try to learn how to maintain the unit as we go. I always get a straight answer with out any BS . We have referred many of our friends to Sunshine RV and none were disappointed. Thanks for being the professionals we can count on.
Thanks to everyone down at Sunshine RV, you all made it very quick and easy on the purchase of our New Stealth toy hauler.Rhett was very helpful and quick with the answers to all my questionsKen made all the financial stuff simple and got us our low rateJeff out back got us through the walk and inspection process in a fairly short amount of time on our request since we where in a bit of a time crunchPleasure doing business with you guysGO RAIDERS!-The Holzer’s
Purchased new 5th wheel and from sales to service to finance, everything and everybody was great.
Rhett was very helpful and knowledgeable about the rv we were looking at. We did buy the gulfstream and all of the staff that got us going were very nice and helpful.
We had an excellent purchasing experience at Sunshine RV. Rhett Butler was a consummate professional and not once did we feel pressured to make decisions. He did exactly what he said he would do, all in a very timely manner. We live in CA, so we bought our new trailer sight unseen. Rhett and the team at Sunshine RV prepped our unit very well and I was in and out of there within a couple of hours. Great job!
The folks at Sunshine RV were friendly, courteous, and helpful to us in choosing what we were looking to buy. Although we experienced a few annoying shake-down issues with our new purchase, they fixed the problems and made things right. They also gave us a direct hand in transferring our personal items from our trade-in to our new RV (thanks guys), which Rhett Butler also pulled to our rented RV lot (in Lake Havasu City) and parked it for us. We do thank Rhett and the team for a job well done. BTW, Sunshine RV even has a life-size Donald Trump poster standing at the door to greet visitors. Nice touch (Go America)!
Great service and friendly people! It was simple throughout every step of purchasing an RV from them. Would recommend!
Ryett was great very helpful and very friendly i would recommend this place 100% chris delivered it and he was great to..thank you guys for all your help and a great experience
Went in during my search for the right travel trailer within my budget. Chris McPhee showed me a few options but I found that though they were nice looking they did not fulfill what I was looking for. I appreciate that there was no hard pressure sell tactics to try and go out of budget like few other lots I looked at. I ultimately purchased from private owner but did not forget the professional environment at Sunshine so I stopped in to purchase from parts department an item I needed.
Went to pick up our brand new and clean motorhome after waiting 1month for parts and it was filthy. When we asked prior to picking it up if it could be washed we were told no man power but when we drove up to pick it up there was a man outside washing the rigs in the lot. We were told about the 3week we could bring it home but the main part that controls the whole rig was one of the parts we needed, and we would have to bring it back when the part came in. I dont think this is good customer service.
Upon starting a 3 month long summer adventure, I discovered I might have an issue with the house batteries on my motorhome. Because Sunshine was close and had a good rating I decided to stop there. Once I found it, I went into service to see if they could get someone to check my batteries. I wasn’t asking for anything more, just to check them to see if I had a problem. The 3 people sitting in the service department said I would need to get an appointment. Them had no one available. Now there were 3 of them sitting there. I’m not sure what service means to them, but I saw no service interest. As I walked out, another employee, possibly a sales person, suggested I try American Batteries down the road, which I did. They were very nice and helpful. They tested my batteries and found a problem which they help me with. There was nearly a thousand dollar the Sunshine RV never realized. A 10 minute would have made them some money. Maybe that’s not what their there for. Drive passed them.
Our buying experience at Sunshine was one of the best I can remember. Rhett was so patient babysitting us through this process. Every question we asked or texted to him was answered quickly and thoroughly. Rick in service was very thorough and knowledgeable guiding us through the coach. I would recomend Sunshine to anyone interested in purchasing an RV.
When buying something out of state you never know what to expect when you arrive. Pictures could be deceiving, however Sunshine Rv did an excellent job with pictures and the whole transition. There team was superior in all aspects even explaining how the coach operates. THANK YOU guys for making it a pleasant trip with everything we wanted in our fifthwheel Montana.
We had a great experience, needed a part that we knew would be lucky to find. Bruce took the time to look in the back room and found one. We were 1-1/2 hours away and not going to make it before they closed. They took our payment over the phone and left the part where we could access it after hours!! Fantastic!
Chris was very helpful and nice! They arent pushy like other places can be. They have a very nice selection to choose from. I would definitely recommend them if youre looking to buy a RV.
Great service. Love these guys. Worked hard to get us a great deal.
They had a few opened. Seemed liked they didnt want to come outside in the heat to help you. Didnt want you to see all the unit, they were locked when we were told everything was open. Service was bad. We left, did not buy nor will we.
Very friendly and professional staff at Sunshine RV. Rhett was great to work with along with all the rest of the Sunshine RV staff.
Best RV sales and service around. A special shout out to Jimmy Butler in service, great guy.What a refreshing change from my prior dealer.
Bought a new Cougar 5th wheel here. Sales staff was courteous and informative. Got a great deal. Had fit and trim issues with the new unit. Issues were handled completely and in a reasonable time considering that their repair facility is not large. Will proudly refer friends who are interested in a new or used RV to contact Sunshine RV.
Sunshine replaced tires, wheels where not torqued, lugs finger tight. Found out when trailer taken to another place to have wheelbearings repacked(Sunshine was 210.00 more than Lifestyles RV). Not cool.bearings packed
The best RV repair service in Lake Havasu. Ron Francis and his Service Team are Top Notch! They checked our Country Coach out and installed a new refrigerator. Couldnt be happier with the service! From the minute you walk into the building you feel welcome. Walking back to the Service Department everyone says Hi! to you. Wont go anyplace else from now on! Thanks Sunshine!
Still waiting on an awning there supposed to be replacing its been over a month
When I walked in the door at Sunshine RV, I was greeted by a large cardboard Trump. I think a business should promote their product but not their politics. Some people could be offended . Dont think Ill go back anytime soon.
Ask for Bill McBrayer. He was great, not pushy. Really helped me understand the pros and cons of the various RV choices.
Just dropped off motorhome to get fixed. Very friendly staff, paying attention to our concerns.
Its a breath of fresh air to see an rv dealership that tells the customer the truth and doesnt try to blow smoke. I see all these customers saying how long it takes to do warranty work and get in for service. Sometimes it takes the rv dealership 6 to 8 weeks just to get the parts.Locating and getting the parts can take a long time. On these reviews I see alot of unrealistic customers so if you can figure out a way to make the rv industry quicker by all means share the info because it will make you rich. Great job sunshine!
Ron in service is always helpfull and patient. Sometimes I have a lot of questions, and he takes the time to make sure I understand everything.
The service department is exceptional. Ron knows how to deal with the extended warranty companies.
This is a Service Oriented RV dealership. Excellent service center and a owner that understands that service is key to happy customers.
Seems like a good dealer..will see if I want to make a deal.
They were great.
Sunshine RV has very honest and friendly staff. They care for their customers both on the sales and service side. You will not be disappointed by the care you receive from them.
Genuine people, honest, dependable, professional. Shout out to Ron for getting us in and taking care of our RV emergency service need. If youre on the road and need help, call these guys.
We went here to get a quick replacement part for my grandparents motorhome and they were so awesome. Helped us really quick and were super accommodating.
Poor work ethic. If you are getting warranty service, they take weeks and don’t do it correctly. Rude service manager and owner. Would never recommend them for service. Dishonest and rude
On time repair. Jimmy and Joe were great to work with.
Id love to change this rating and I will if I ever get a call back. Stopped in two or three weeks ago to talk to someone about selling or consigning my RV. Still havent got a call back and at this point, dont really expect to be getting one..
They were happy to help and had what I needed.
Nice people but their inventory was too pricey for me.
Parts staff are always helpful and courtiscy
Great. Had the part I needed.
We traded in our C Class for a 5th wheel and got a fantastic deal and the people were the best to deal with so we had my Dad buy a 5th wheel from them too!! Thanks Bruce!
Purchased 2 units from Jimmy and we received excellent service, pricing, and financing. Jimmy is the man and their delivery department rocks with all the details and operations of the coaches explained, thank you Sunshine RV.
Good people, thank you John in service. Sales, parts and service.
We just completed a purchase of a new Mountaineer 5th wheel. We had purchased our previous 5th wheel here 7 years ago. They have a new owner Kyle who was great, as are the original staff who we have dealt with over the years. Vince in Service is a wealth of knowledge and we have picked his brain many times over the years. Bruce is our sales guy and very fun to work with, absolutely no pressure. Usually I hate getting to the Finance portion of any large sales even with our great credit, Finance just isnt a fun portion of any sales. Well at Sunshine it is totally painless. Mike and Heather are great to work with. We love our new unit and will continue to do business with Sunshine. Congratulations to Kyle the new owner,thank you for a great experience and we look forward to continuing our RV relationship with you and your staff.
Friendly staff, very helpful, not in a hurry and not pushy
Told salesman I want 21or 22 foot trailer with one slideout my leg hurt Im limping this guy made me walk all around and showed me trailers not even close to what I said I want to buy .
Recall on shower curtain replaced in about 10minutes while I waited.
Friendly but didnt have my key. More a bumper pull or 5er place.
Always gooood
Sales ok. Service too long of wait until done
Nice people
Very nice staff
Good, had what we needed
Great service
Very professional, no pressure. A pleasure to do business with.
Talk to Chris RV McPhee.
Excellent service
Way too pretentious
Helpful