They made no effort to contact me to schedule repairs after assessing the damage despite telling me they would. Finally I had to try emailing and calling which didnt work until finally I tried the office manager who scheduled me but it was over a month later (cosmetic damage I cant imagine what it would have been like if my car was undrivable).Dont bother trying the receptionist to schedule on the phone, that phone doesnt get answered and doesnt have voicemail set up.I also dont recommend emailing them, they just asked me via email to call them again.I will say for fairness the repairs were done pretty quickly once I got them scheduled, and I am happy with them. So their repair techs are clearly competent, it is just the front of the house with issues.They are either very understaffed or not making enough to care. Either way it was a frustrating experience.

Do yourself a favor and take your vehicle somewhere else to be fixed. They sat on my car for over a month and didnt even touch it until my rental ran out on my insurance needless to say I was screwed. The best part was all they had to do was look at it because the insurance company ended up totaling the vehicle anyway. Do yourself a favor and stay away from dealership service centers.

David Shaw words cant express how extremely grateful I m for your kindness and care. Being a professional myself I understand the importance of customer service- as does Dave! Extremely satisfied with the outcome- When i m looking for a new vehicle I will definitely consider Mullinax Ford- My father when alive only purchased Ford products❤ Thank you again Dave- thank you Debbie as well 😊

Extremely kind and professional.

Everything is great!