I purchased an access code from them just a day ago.They overcharged me I went there and asked for a refund they refused to even though the access code was unused. Talking about there’s no return for summer A, I purchased that sh*t with my own money not money from PBSC.
Always a great experience shopping here! Great customer service and very relaxing environment. Theyre sale selection has a good selection of books in a variety of topics!
The proprietor is so kind and knowledgeable. Plan to visit often as there is no way you can see everything he has in his store
Personable service and nice shop !
Super nice staff however the place smells horrible and is not clean.
Booksmart, probably the best store in the world for school books. I needed two books for school, I ordered the books the night before and they where ready to be picked on the next morning. And the pickup process was no hassle at all.I bought a used book and it came in decent shape, no ripped pages or anything but you can sell that people used it before. These school books that you get from Booksmart are at discounted priced, I dont know the exact percentage but I would rather pay $60 for a used book then $150 or so from the school library.Best of all, this store is less literally across the street from Palm Beach State College. There is also a Wendys and a few other small restaurants in the plaza.I will be using this store more often now. School books at the library are stupidly expensive. The only flaw about Booksmart is the selling back prices. I wanted to sell a book here back to them, a book that cost me $12 and they wanted $1 for it. Really?Note: You can either buy or do a rental of used books. Buying is a little bit more expensive then doing rental if you want to go that route.
Please make sure the bookstore hours posted in PBSC website are correct. They say the bookstore is open till 7pm but it is actually open only till 6pm. I went back on the next day to get book for dual enrollment and was told that these books are not given out yet so asked when should I return, and was told to try next day! I would understand if there were no books available or set date to pick up books, but just to dismiss customer with cold shoulder is unacceptable. Please fix this process.
Nice people, I feel like they could have taken some of the books home themselves.
This facility never answers the phone. Ive been calling since yesterday and I continue to get multiple rings, then I get the voicemail. This is poor customer service. I dont live nearby and before driving such a distance, I thought it would be a good idea to call before coming to ensure the book is in stock. You guys need to get it together and hire more staff to be available at ALL TIMES!
They always have the books you need at a great price. But rent new used, saves so much money. Unfortunately not everyone is nice. Just picked up an online order, got my confirmation email to go pickup and the first thing a woman said was in the future wait for the confirmation email.....thats exactly why I went, because it was ready.
Very attentive and fast service. The only thing it’s that they need to update the hours: They are not open from the 23rd of December to the 2nd of January, 2020
Nice service and dicount textbooks. Recommend especially if u attend palm beach state college
I love this place. It is cheaper to shop here than at school. The staff is always friendly and helpful. They even called me back in to give me a refund after I was overcharged for a book! The texbook rental process is fast and easy. This is an excellent way to save some money on school..
One star for the terrible service I was given. I ordered a book for my class through their website and was given options that werent relevant for my class. I was given every excuse and loophole in the book. Then I was told that I was given exactly what was on the syllabus, I wasnt. There was a mistake on the syllabus so the ISBN on the syllabus didnt exist. I will never shop here again because I have had multiple issues with this company from my first semester. They do not hold themselves liable and this specific location has a reputation for being rude that they certainly live up to. I am currently on hold with my bank to process a dispute for the charge. Thanks Booksmart.
Quick and easy selling books. I appreciate their honesty and willingness to help students out.
Great staff and accommodating when it comes to helping with the process of buying college books or codes. The first week of college is insane, but buying books at Book smart whether in person or online was seamless.
I always purchase my school text books from there, they always have the cheapest price, and the sales associate are knowledgeable about the books.
I love that you can recycle books here. They always know what books youre talking about and have good prices.
It was the fastest interaction I have ever had in a bookstore!
If I could give less than 1 star I would. The store manager is absolutely horrible, rude and does not care about their customers. I was charged a damage fee on a book I rented on a stain that was there prior & their initials were even on the book. Even after providing proof I was offered a discount on my damage charge!! I was charged for something I didn’t even do. I will never do business with this company again, STAY FAR AWAY.
The books at my school are so much more expensive. I love that I can come here and get the exact book for much less.
Great
Discount bookstore for college kids on the corner Congress Avenue and Melaleuca across the street from Palm Beach Community College four different classes so you dont have to buy a new book for a course you can check here and see if they have a discount price of Book used
Quick and easy service. They pretty much have everything you need.
Everything was very well organized and well-planned. Its just a shame that it is so far from the Palm Beach Gardens campus
There is nice young lady at the Lake Worth location, with lots of tattoes that is very nice and helpful!
Convenient location
I am not sure why they have a phone, I have tried over the course of a week and a half to get them to answer it only to be cut off by a man telling me to call back later, not even an answering machine. Looks like it is run by college students, poor organization and seriously lacking in customer service. All in all a horribly run business.
I gave the clerk my schedule and was told that I had the right books, I purchased an access code to view the textbook online for the class and was given the wrong access code and title not knowing that the revel and connect were different. I called booksmart because I paid $70 for the access code and was told the deadline was 29th of August so therefore I am out of luck they would not take responsibility for given me the wrong textbook. Please be aware when dealing with booksmart they dont stand behind there wrongdoing.
Terrible customer service, PGA location closes and they say nothing to anyone and then expect you to drive your books to there lake Worth store. Do NOT RENT BOOKS or buy them or even go.near this store if I could give them less than one star I would. God bless ......oooo and mona your very misleading
Everything was okay until they decided to go behind my back and take out of my account the whole price of a book that I rented for 14$ and was 2 days late to return . Don’t know how they got a hold of my account and took over $80 without telling me but that was wrong . Will start paying with cash now
DO NOT GO TO THE CLERK WITH THE NECK TATTOO. SHE GIVES HORRIBLE CUSTOMER SERVICE AND WHEN ASKED TO FIND A BOOK SHE COMES BACK WITH THE WRONG ONE. I WAS ABOUT TO PURCHASE THE BOOK UNTIL I SAW THE ISBN # AND NOTICED THAT IT WAS THE WRONG BOOK! GO SOMEWHERE ELSE HONESTLY!
Great place for college books
Nice bookstore, great customer service.
Besides books they had a variet of other school things.
Nice people
Very organized and good service.
They have all the books you could be looking for and are open on the weekends for those of us who are procrastinating till Saturday class, located right down the street from lake worth campus palm beach state
Im chill, they where chill. There you go.
Very nice and respectable people
Great selection of used books
Great customer service
Great customer service.
Always very helpful.
Always top notch service
Quick Service
Great and affordable
Excellent service!!!
Never answer the phone
HORRIBLE STORE MANAGER! If you need a book go ONLINE !!!!!!!
Took forever
Friendly staff
Love it
When there are classes at Palm beach college for the purchase or rental of books, very large lines are made
Rest on Sundays and always breakfast at magdonals