Ive been to a few national brands and this was my best experience ever. Yes, they all have the tools to do the job but for me the CUSTOMER SERVICE piece was huge!!!Jimy K. asked all the right questions to troubleshoot the issue. Grateful for the honest assessment and also giving me the best price!This is not the closest shop but its now my number one go to for a mechanic. The lobby was super clean.Well done guys!!
Place was pretty clean.. people pretty helpful. Prices about the same as they are other places. I just walked in I didnt have an appointment that got me in pretty quickly. Was just having an inspection done on a truck that I was going to buy.
3 Times! Waited a hour and half the first time to replace two tires. Go home and not even a 12hrs later one of those tires were completely flat. Charged me for two valve stems and replaced none! When i finally got car back to shop they spent another 6+ hours with it and within that time only replaced one valve and try to get away with putting in half effort work. So i had to wait another 30 mins after I caught them trying to screw me for a 2nd time. Finally the 3rd time they understand hey im actually checking to see if the work is done. No discount no future offers just a sorry that happen, the 3rd front office guy was at least cool. So yea.. Thanks....
This auto body shop is a joke, they have several uneducated guys working here who have absolutely no interest in their job other then a pay check. I went into the garage asking for an alignment and a new tire and came out with no alignment, no new tire and a broken stud. My dash now reads 3 different codes that need to be fixed and they pushed me out the door without fixing anything.
Great service once again, I have to be in Orlando early in the morning and I noticed I had a nail in my tire, and at 5:30 I rolled in and they took care of it... Thanks Guys A+++++
I’ve been to this store twice In the past week and twice the representative was unprofessional. He literally turned off the lights while customers were in the store at 6:37pm. Both times I was in the store was late in the afternoon. The store closes at 7pm so why is he shutting down at 6:37pm? I heard him saying I’ve been here since 5am I wanna go home. Super unprofessional. If I didn’t need my tire plugged I wouldn’t have stayed. I also need 4 new tires and guess what? I won’t buy them from this store!!!
I came in to get a broken lug bolt extracted, to which they confidently said they could. So confident in fact, they charged me $25 before they were even done. When they finished, I immediately went over to the tire to see it. Nothing was different, and the lug was still there. I went back in and asked what happened and they said they couldnt do it, and then happily waved me out.I literally would have had no problem with the experience if they hadnt charged me for a job that didnt even get done.
Big thanks to Ryan and his team for taking my neglect self in at the last minute this afternoon. Patching my tire after finding two nails in it way faster then I expected. Definitely deserving of company merits!
The manager was a pleasant person and thats all the good I can say happened with this repair. Ive been an account holder for several years and am not happy with this latest experience. The car was sputtering so they replaced the ignition coils for almost $1,000 and it made no difference, the car acted exactly the same. They then said oh, its the timing sensor, that will be another $650. I do not recommend you bring your vehicle to this shop for repairs as experience seems to be lacking.
Was muy bien.very good.
Great customer service and good pricing
If i could give no stars i would. I’ve taken two vehicles here, and noticed that when you’re a woman they take advantage of that and act super angry towards you to add LISTS of things wrong with your car. I got two oil changes from them for two different cars, EACH TIME AFTER, both the cars made weird noises, while steering & would turn off. I’m really not one to give bad reviews but one of the employees called me after the oil change and started YELLING at me and my friend that worked at an oil change place checked my car and it was completely fine and said they’re being over dramatic. As soon as i told the man my boyfriend would be there, he was immediately nice to my boyfriend. What kind of sexist...Absolutely not, don’t take your car here unless you want them to damage it to charge you more.
BEST TIRE PLUS LOCATION EVER. They have people who knows what they are doing and will have you in and out. The store manager there knows what he is doing and is very kind, patient and respectful. Highly recommend to get your car service here. I refuse to go anywhere else!
This place is amazing. They changed my tire in literally 15 minutes. The customer service is phenomenal and the mechanics are clearly experts. This is my go-to spot. Thank you guys! I am so grateful!
This Tires Plus deserves 10 stars! Jimy the sales associate was extremely helpful and professional. Derrick the manager was as well. These wonderful men and their team went way beyond the call of duty to help me and my daughter with our vehicle. I believe God allowed us to come to this shop. It felt like trusted family or friends were taking care of us. These guys are awesome! Blessings to you all.
Dishonest place. Needed all 4 brakes serviced and replaced. Wouldn’t be upfront with a quote first and said they needed to do a brake inspection for 17.95. 15 minutes later they quoted me $1069 for all 4 brakes replaced and rotors. About 400 dollars more than my Subaru dealership. When I told them they were out of their mind and would come back and pick up the car, I received another call saying the service manager was magically able to reduce it to $780.STAY AWAY. Their dishonesty lost a customer.
Always get excellent service here at great prices.
Extremely pleasant experience! The Manager, Derrick Jules, is very experienced and knowledgeable and is always willing to help. I look forward to my next visit.
They kept talking over me and I could barely get a word in. I felt like I was being manhandled. Then they tried to make me look like I’m crazy and didn’t know what I was talking about it. I only came here because I was referred to them by a friend. But It was a bad idea. And they charged me $700 and didn’t fix my issue. Please go to a legit place where they actually fix cars. Don’t waste your time and money.
They give you Immediate attention.
Been using them for years- great service and fair rates.
They didn’t know how to remove custom wheels so I had to leave home to show them.The following day had to take it and get it looked at because of a vibration they found that my back rear tire had been cross treaded,so if you have a car that you love don’t take it to tire plus worst experience ever!
Items on my car went missing. Mechanic couldnt care less acted like he didnt take them.
I went to Tires Plus “Lake Worth”, to install aftermarket wheels and new tires. After a lengthy wait, I went for a drive on the highway and noticed a terrible vibration. Went back to Tires Plus and had them rebalance... which they did at no charge. Got back on the road and noticed the same vibration. Again, went back to Tires Plus and Derrick recognized that my hubs were smaller than the actual wheel bore. Meaning, I needed to purchase hub centric rings for all the wheels. Went to PepBoys and purchased hub rings for $7. Went back to Tires Plus and they installed them at no charge. Now, my car drives like a dream. Thank you Tires Plus for your outstanding service!!! I’ll be back again in the future. “HIGHLY RECOMMEND!!!”
Tony took great care of my car and didnt gouge me. They will be getting all of my business going forward. Its a good feeling to trust a mechanic.
Brought my car in and did a great job with no hassle. Not too long of a wait either.
The guys there are scam artist and took advantage of my 67 year old mom . They we’re supposed to give my mom a quote to fix her car and deal with car shield to get the money instead they went ahead and fixed her car without her say so .Then they told her she would have to deal with car shield herself and she couldn’t have her car back unless she paid for the work on the car when she picked it up .Totally unacceptable not to get the go ahead from her or car shield and then basically strong arm my mom Into paying $1200 to get her car back, now she has to go to small claims court.
Good dudes good price and fast service. Easy choice when it comes to tires.
Guys there did professional job Derrick Jules and Jr were great they helped me with all my car needs. Thank you so much my Lexus runs beyter than it ever did.
I have followed Joe to 3 different locations. He always knows what I need. He doesnt try to over sell, and is very honest. I recommend him highly, and would hire him myself.
I have delt with Tires Plus a few times, and my experience with them has been great. Well until I went to the Tires Plus on 10th Ave North. Im very disappointed with them. I came in on 2/24/2021 and bought 4 New tires, and had them install them as well as do an alignment. It took the guy 2 hours to put 4 tires on my vehicle, I have never seen such unprofessional conduct . The guy would take a tire off then walk away and disappear, then come back mess with another tire then disappear again. Well needless to say when he was finally done putting the Tires on, he couldnt drive it out of the bay because he couldnt drive stick, so my husband drove it out for him. Well since we couldnt get the alignment done because of them not having someone there to do it, we set it up to be brought in, in the morning to get done. So we get in our vehicle to leave we make it out on to 10th ave and all of a sudden we here clinking noise like something just flew off the truck, so we hurry up and pull over and look around and all the weights to balance the Tires flew off all over the road... Talk about being worried to drive my truck now because who knows if he even tightened the lugs on the wheels.. So yeah we walked around to check them and called the tires plus we just pulled away from and let them know what happened, they said bring it back and he will have the guy put them back on. Umm no thanks I dont want that guy to touch my vehicle again. So we told him we would be by in the morning to get the alignment done, and have our tires rebalanced and looked over. So here we are sitting, and waiting for our truck to be taken care of because of their mess up yesterday. There were no other vehicles waiting when we got here, and yet my truck still has not been worked on and other cars that came after mine are being taken care of right now. I dont get it. Where is the customer service? You think they would want to fix their mistakes and make the customer satisfied, but no Ive been here over an hour and still waiting.. If you need work done I would suggest you go to a different Tires Plus, stay away from the one on 10th Ave North. 2930 10th Ave N. lake worth, FL 33461 They are not good with customer service, work ethic, or timing. Very very disappointed, and Dissatisfied with this Tires Plus.
The wait was longer then expected, but staff was ok
Service was excellent and fast. Did not have time to sit and relaxed.
Great guys. friendly and professional. hard working. honest. wont shop anywhere else...
The location I go to is great. The mechanics are very thorough.
The worst customer service. They did a service that I had not requested and then acted like it was my fault. Will never go back. Have to get my car serviced some place else. They never fixed correctly what I was there for in the first place.
They are very helpful and pleasant. Checked my tire because I had a nail in it. Didnt charge me.
TIRES PLUS ROCKS!!! BEST STAFF MR SUNSHINE LOVES YOU!!!!
Outstanding professional service. Tony was excellent & very attentive. Give him a raise already. 😄
I have been bringing my 2 Audis my moms and wifes car here and I deal with Derrick and tony and they go out of there way to do everything they can to fix your problem they always treat me and my family like kings thats way I always tell everyone to go to this one on 10ave and congress great job guys 10/10 in everything you do!!!!! beyond satisfied 💯✔😁
DO NOT GO TO THIS LOCATION!!They will put your life at risk and not even care..I went in to change 2 Tires on my wife’s car. I left thinking they did their job right. (Which is why I will never do that again) My wife skit off the highway because THEY “FORGOT” to change one of the tires! She could have gotten in a horrible accident! We show up today and all one of the employees says is “you should have checked before you drove off.”Excuse me?!!! That’s why I paid you! You are supposed to make sure my tires were changed!All I got was an “free regular oil change.”Thanks this is useless since I don’t trust you guys..Not trashing Tires Plus only this location by their customer service and lack of doing their job.Be safe everyone!
The worst customer service. Very rude & obnoxious. Not helpful whatsoever. Derrick was the service person at the front desk. Took over an hour to replace one tire. I arrived there early, they open at 7am. I was there by 7:20am. No one was there. As I walked in Derrick stared me down. As if I was interrupting his coffee break. I would recommend you go to Pep boys. Where your experience is more likely to be a pleasant one.
I had a slashed tire and was stuck in the middle of the road. They helped me patch it and get back on the road. They are really nice people and helped me out. Thank you guys!!!
They treat me well and the service tech remembered me. This is my first stop before the dealership.
Good service! 👍
I had a leaky tire and needed a replacement for a long drive ASAP. These guys replaced my tire in a flash. Honestly, the fastest service Ive ever had in South Florida. The manager, Nathan, took good care of me. Great job!
Yep...Thank you so much.
My fiance took her car in today... What a disaster this place... my fiance brought her car in to patch a nail thats in the middle of the tire, the tech stated that “Theres no nail I dont see anything”. Then 2 minutes later after showing him he goes “I think youre going to need 4 new tires” ... my guy, what are you talking about?😂 are you delusional? Thank god other tire places exist because if this tires plus is all we had, wow.. talk about lost chromosomes.. Never coming here again. Would not recommened to anyone with a vehicle, bike, stroller, scooter.. whatever you have that uses a tire. Do not bring it here.
When my service light came on I immediately called manager Tony. He informed me bring it in now. I was in and out and got an alignment thank you Tony and his crew at 10th and congress tires plus, you guys rock.
Great customer service and the job is always done well.
Joe J was amazing and very attentive. He has great customer service. I went to the Lake Worth location and met Joe J and he was fantastic! They need him at this store.
Shout out to LEE who went above and beyond to help me with a flat tire!!! Lee has been with this company for 19 years and absolutely loves it, he’s amazing by far the best customer service I’ve had. He also helped me with the best tire discount posible. Thank you Lee for helping me believe that Florida does have great people as residents!!!
Thank you Ariel, Derrick, and everyone that was there this morning. I truly appreciate the great and honest customer service. Would definitely recommend.
Great price. But it was over a 2 hour wait to get my car back
Poor service per usual. I hadnt been their in 6 years but needed a plug for my tore. They said they could even pit air in for 5 hours.
Good service
Awesome service. Extremely helpful. I am always confident in taking my cars here. Great on prices too. Highly recommended. Definitely try them out.
Excellent Repair & Service Shop!! A++ ALL THE WAY!!
I was helped by a guy named Danny. He did an amazing job. He really has great customer service skills! I was helped with my Ford Mustang today. Danny was kind and answered all my questions and was patient with me. Definitely the best customer service I’ve had in a long time. I feel like we live in a world where a lot of people want to rip you off, but Danny was refreshingly honest and it didn’t cost me a penny!
Ariel always comples the job and completes it a %100.Never disappointed...... FACT
Good job! Very happy.
Been going to this location for over 10 years. Always friendly and never pushy. Will take the time to explain and show you problems and recommendations. Usually apply coupons and offers without having to ask.
Stopped in as my tire pressure light came on. It was Sunday and almost 3pm. I had a nail in the wall of the tire and it couldnt be patched. The guy who checked my tires was really nice. I was able to get a new tire and I was outta of there in under 30mins. Thank god they were open on a Sunday. I was on my way to Miami and I normally dont pay no mind to the light but Im glad I did becus I definitely would have had a flat and or blew the tire.
Tires Plus is my first stop for my car for every repair.
A great place to have service done customer service good five star
Good service, great customer attention.
Even though Im still awaiting my results to resolve my car issue caused by the store on hypoloxo.. We are very pleased with the alignment done today by the staff and store manager Lee... Very professional and proficient and great team work!! Extremely pleased with this tire plus highly recommended!! No wait with appointments! Pleasant staff and experience at this store! 👍🏽👍🏽
I was there for the first time today 11/05/19 around 11am for a flat tire. and i must say i did read the reviews but i should of listened because the heavy set African American male that was at the counter was extremely rude to the Spanish gentlemen having a hard time explaining himself in english (customer was in front of me line ) and my self . my thing is this if you dont want to work then stay home. ANOTHER OPTION IS GET A JOB WORKING IN A WAREHOUSE AWAY FROM CUSTOMERS MANAGEMENT SHOULD KEEP WORKERS LIKE THIS WORKING AWAY FROM THE CUSTOMERS .BAD FOR SERVICE AND BAD FOR BUSINESS .BUT WILL NEVER WILL GO BACK THANKS TO HIM .I WILL TAKE MY BUSINESS ELSE WHERE .
Fast service. Price not bad.
Amazing experience! Edwin was able to get my tire fixed fast and efficiently!
Nice place they do a lot of work. Just like it says Tire Plus. They do More Than Just Tires. Ive been going there for over 10 years and I do a lot of work myself on my cars but sometime I get tired and I have them to do it for me. They have changed my tires on all my cars, my brakes head gaskets, my spark plugs, my water pump and the list goes on and on over the years that I been going there. I trust them before I will go anywhere else not saying that there is no other good places but Im comfortable with them. I never had any problem with them out of the 10 years that Ive been going there. I do suggest that you make appointments or youll be waiting for awhile depend on what you are getting done and who has an appointment before you.
Customer service was great had to replace a tire. Service was quick and painless.
Super honest and thorough inspection of a Nissan Z that we were possibly going to buy and were discouraged from doing so due to their wise counsel. Grateful.
They are professional and honest. My family and I have taken all of our vehicles to Tires Plus for years. Lee is a great manager and goes above and beyond to meet your needs and get you on the road again.
Had a nail in my tire,Nathan took gr8 care of me. He was friendly the place was clean and comfortable .I will go back there gr8 service!!@
Give Derrick a raise he is the best all about his customers and very helpful he is wat all tire plus needs been to other tire plus but this location is about helping and fixing ur car not just out for ur moneyThank you Derrick and team
Had a nail in a tire and was told the newer tire needed to be replaced. I went to another well respected shop and they fix the tire with a plug. You see, I am 72 yo female and this was not my first tire issue. Nail was not in illegal to repair area. I am sad they tried to fool me as it must be a succesful ploy they have undeservingly used on others for $. NOT COOL TO TRY AND FOOL FOLKS . You wont see me again ever!!
For the most, tires plus I visited in the past are usually an unwelcoming experience. This one on the other had reminds me of the one on state road 7 441& southern. The staff are friendly and I feel more welcomed than most other locations.
Hooked up our Hummer h3 with a new set of tires. Lee helped me put the best and biggest on I could. Great store!
This specific store was great. My visit today changed my mind completely. Aside from the main fact that they refused to honor my PAID warranty... because I always get road hazard coverage on tires... The Service Manager Danny likes to get loud and rude at the mouth when he is told about his own company policies. He straight up tells my husband that he WILL NOT FIX THE TIRE and then expects my husband to be ok with him cursing and then says my husband started cursing first. Well his boss should really send him back to Customer Service training or he should not work in retail.
Too long the wait for you car to fix a simple tire.
Damage my pulley, but claimed not responsible.
Tires Plus Lake Worth helped me end my stressful search for tires. Tony answered the phone immediately and was extremely helpful. They didnt have the tires I was looking for in stock, but he immediately found them in stock at another location nearby. Im on my way over to get new tires now. Thanks again!
Thank you thank you.We were towed in just before your closing time but you greeted us with good cheer and professionalism. Thank you for replacing our new tire and getting us underway right away.
When scheduling a appointment online, it states 59 minutes or less. Well 2 hours and thirty minutes later Im still waiting for my car. A oil change, not a complete repair. Then I get told my car is ready just to go outside and continue to wait. But the best part is when they lock the door. My child needed a bathroom and we were locked out and I didnt have my car.
Kirby was so helpful and worked hard on getting my car done. Thank you
I brought my truck in for 2 tire replacement and an oil change. I was supposed to get the 2 front tire replace and 1 of the old tire was supposed to go on to the spare. They said that they couldnt get my spare tire off the truck because they couldnt find the the tool that came with the truck to get the spare down. ITS A BASIC TIRE IRON YOU DONT HAVE 1 IN THIS ENTUENT SHOP I ASK HIM. HE SAID LET ME CHECK AFTER GOING BACK AND FORTH HE FOUND 1 AND WAS ABLE TO GET MY SPARE REPLACE. BUT IT SEEM TO ME THAT IT WAS JUST PURE LAZINESS BECAUSE I DINT HAVE IT IN MY TRUCK THAT WAS HIS EXCUSE NOT TO REPLACE MY SPARE TIRE. ALSO THE GUY BEHIND THE COUNTER WAS A COMPLETE JERK NO COSTUMER SERVICE WHATS SO EVER!!! HE KEPT SAYING HOW HE WAS GETTING TRANSFER TO ANOTHER STORE SO I GUESS THATS WHY HE HAD THAT ITS NOT MY PROBLEM AM LEAVING TO ANOTHER STORE TYPE OF ATTITUDE. LAST TIME I COME HERE. OR ANY TIRES PLUS.
Not knowing much about auto repair I accepted what I was told was needed. Now I know what the Plus stands for. After I left, I found out not only that I overpaid but what I was told was not accurate.
Nobody bothered to help me so after a half hour of waiting, I left without buying the tires I needed so badly.
Didnt try and upsell to much. Gave me very good knowledge on many aspects of what i was looking for. Car is driving great.
I like this place. They always do a thorough job and I never feel ripped off. They charge a reasonable amount of money for tires and I have used them exclusively for my Milan.
This place rocks didnt try to make me buy things I didnt need Tony was very helpful
Tires Plus is my cars home away from home. They always take good care of me!
I have always been treated fairly here. My wife and I use them regularly
Will never let you down. Great service, and affordable.
The service was awful. I only went to change my rear tires for my 2014 mustang gt and one of the workers made such a big deal because I didnt purchase all four tires. The guy had the nerve to be angry at me, he took it upon my car and slammed my nice rims to the ground and the circumference of the rim is completely scrapped. DONT NOT DO BUSINESS WITH THIS TIRE PLUS
The service at this place is great. Not all Tires Plus are good as far as service goes, but this place is an exception and I highly recommend it.
Be careful not to get charged any extra fees you did not ask for