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Image Depot Express (Lakeland, FL)
3502 DMG Dr, Lakeland, FL 33811, United States
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Image Depot Express (Lakeland, FL)
Comments
Rh
Review №1

We have been a customer of Image Depot in Palm Harbor for well over 10 years. They truly are a great partner for any promotional items, shirts, printing, etc. that you need!! Now that they have the Lakeland location, they are able to handle t-shirt jobs even more efficiently. Great prices, excellent design work and customer service!!!

Ma
Review №2

Just amazing! Image Depot did something that was more than providing a service, they gave me a gift. Im a student at USF and was not able to find a backpack in the color I wanted with the USF logo on it. Very long story...they were able to get permission to embroider the USF logo on a backpack that was in my favorite color. This made my Senior year complete and more meaningful. I only wish I could give Image Depot 10 stars instead of 5!

St
Review №3

This is my third time working with Image Depot Express for my companies T Shirt order, I must say that every aspect of the process has been more than ideal and has exceeded my expectations!! From day one the quick response of processing my order and sending me a proof for my approval, made me feel as if my small order was of great importance!! I approved my proof but never the less I received a phone call before printing asking for permission to make some grammatical changes that I had missed on the proof, further more reassuring me that final product mattered to the staff at Image Depot. I was pleasantly surprised when I received yet another phone call informing me that my shirts were ready for pickup at least a full week ahead of schedule. I would recommend this company to anyone needing fast, friendly and most of all committed service!!

Se
Review №4

These people have helped our organization so much I cant express how much support theyve provided. From artwork, to rush orders to get shirts in on time, to talking to me on a almost daily basis to ensure everything is perfect for everything we order. These lovely ladies have gone above and beyond. Thank you and 100% recommend.

Ti
Review №5

This was my first time using Image Depot, and I can say that they did not disappoint! Our Yearbook Shirts came out beautiful, the quality of the product, and the detail from our artwork showed through. They were so thorough, and made suggestions so that our design showed up best on our shirts. Seandra was so patient with me, adjusting our quote, and answering my numerous questions. I am highly satisfied and recommend them.

Ma
Review №6

Best prices and service anywhere. Use Image depot to ship custom gear to locations across the nation!

Ta
Review №7

Fast turnaround and incredible work! I highly recommend Image Depot. I use them for 2 different organizations and they have never let me down.

Me
Review №8

We used Image Depot for 2 different projects after being disappointed with the quality of another online mass screen printing company. We were blown away by their excellent customer service and quality of the material and printing. Our team loves our new shirts as well! We will only be using Image Depot from here on out. Specifically, Seandra, from the customer service team was amazing! Thank you Image Depot!!

Da
Review №9

Such as easy experience working with Image Depot Express. Their response time to emails is unmatched and the my final product turned out exactly as I hoped!

As
Review №10

Image Depot Express goes above and beyond and does anything and everything possible to ensure customer satisfaction. As a self proclaimed procrastinator, I have a knack for waiting until the last minute to order items. They are always patient, prompt and efficient. Our last order was blankets. They were excellent quality, and came in earlier then the estimated delivery time! We have ordered everything from customized shirts to bags in large quantities, and we have never been dissapointed! There is something to be said about companies that truly care about the customer- and Image Depot Express is one of those companies!!

Ma
Review №11

I called the store to speak with an associate about the sizes of the shirts.l was told to go the chart size, because they didnt know about 10_12 being a medium .RED FLAG so i order 4 youth shirts .(large) .Paid $51.00 to get it early UPS 8/19 RED FLAG 2. $15.00 extra I decided I was gonna do a pickup but they would not be ready until 8/23 .RED FLAG 3 .Back with UPS the shirts came in on 8/8/2019 .So excited open the box guess LARGE ADULT grey 7th grade shirts.They dont do exchange, but you knew I was ordering youth shirts for school. I will never deal with this company again.

Ni
Review №12

It was quite well for the situation I handed to them, having very professional associates and keeping it in a timely manner. Downfalls is some of their vendors for items could never pull through for rush-deliveries so compromises had to be made.

Jo
Review №13

Great company, super nice and understanding. They stuck with us through payment issues, design issues, and waiting absolutely forever for our student government to fulfill orders. Ask for Seandra!!

Lo
Review №14

I ordered two t shirts for my sons Marine graduation. One for myself and one for my daughter. When I picked the shirts up Image Depot had my saying on my daughters shirt and my daughters saying on my shirt and the color was not Royal Blue as ordered. They tell me they can redo them correctly and they will be ready the next day no later than 11:30 am.... well again I show up to pick up my shirts and they tell me the driver is running behind and they wont be available until 4:00 pm.... which wouldnt work because I was already at this point 4 hours behind schedule. So they came up with a solution and said they could have my shirts ready in 25 minutes. Well they did have my shirts ready, however they are not the correct color, they are regular blue and not Royal Blue as requested.... so long story short I will be the only person at the most important graduation of my life in the wrong color and it cost me $56.00 for two rough t-shirts that are not even the correct color....Thank you Paige and Ryan for contacting me and apologizing, it does make a difference knowing you cared enough to offer to make it right. As I told Paige on the phone the design on the shirt was perfect and had I not needed a particular color I would have been completely satisfied. Thank you again for your apologies.

Ch
Review №15

We have ordered from Image Depot Express for several years now. I probably have ordered more than 1500 shirts all together. The quality and price are unbeatable.

Di
Review №16

Image Depot Express was so easy to work with! They answered all my questions quickly and efficiently. Communication of each step of my t-shirt design was clear and easy to follow. The shirts were absolutely amazing and I will be using them for all of my printing needs!

De
Review №17

If I could give ZERO stars I would! This place is completely ridiculous! Everything in their store front seems like it is all for women or discontinued! We spent a whole hour of our lives trying to find shirts and I found an amazing jacket that had another companies logo on it and I wanted to purchase it and they told us it’s been discontinued but yet I was able to find the exact same jacket on google! THEN.... I found a beautiful shirt that I also fell in love with and guess what!? Also discontinued!!! Unbelievable! Why would they have shirts hanging up in their store that they clearly don’t carry anymore!? Save yourself the trouble and don’t waste your time going here!

Le
Review №18

Customer Service is always great!!My only disappointment was being charged a rushed fee because I didnt place my order within the 10 day window. Ive never been charged a rush fee in the past but oh well, we still love the the quality of work. Ive been doing business with this company for 6 or more years and I will continue to order all my t-shirts and other apparel through them.

Da
Review №19

DONT BUY HERE!!!! This company is a joke and refuses to deliver its products. They are blaming issues on the virus, but the order was placed way before the that was an issue. They will take your money and run!!! DO NOT DO BUSINESS HERE or give them any funding at all. THEY ARE CROOKS!!!!!

ha
Review №20

The company shirts were great. We are satisfied with the quality and work that Image Depot Express provided. Also, the shirts arrived really fast which we werent expecting. Adel and Matt were very helpful with the whole process.

ra
Review №21

I have been using the Image Depot folks for years because they do a high quality job at a reasonable price and they always deliver as promised. I do not normally review online, but I must say that the staff went over and above the call of duty on my 4th of July project. I had a very short and important deadline, and they stepped up for me.Another job well done and I really appreciate the extra effort..!

Mo
Review №22

We have been ordering company t-shirts and polos for the past few years from Image Depot and have had great service and experiences with them! We mainly work with Lisa Borrell who is extremely helpful in helping guide us to the right selection/ price, as well as quick responses with our questions and orders. We always need them by a specific date and they have been more than accommodating! We really enjoy the friendly staff, great prices and quality of shirts!

Ti
Review №23

I am very pleased with Image Depot. They do a good job, get my product to me within the time they say, they get back with me on quotes. communication is the key and they are good at that.

Je
Review №24

Image Depot did an awesome job with our front door logo. They were helpful with our questions and were very timely in their service. The logo looks fantastic

Ch
Review №25

I’ve done many orders with Image Depot and some being very challenging. Image Depot has always come thru for me! Thank you so much guys!!! Look forward to our next adventure!! :-)

Mi
Review №26

Image Depot is a phenomenal company that strives to provide the best customer service possible and create quality products. I have been using Image Depot for over 5 years and can tell you their service and products are consistently stellar

Ko
Review №27

If it aint id, it aint right. Start to finish they made sure every detail was on point. Cant wait to use them again!!!

Ma
Review №28

Image Depot has given our company great service over many years. Friendly staff and quick service makes this company a go-to for many of our needs.

Em
Review №29

I used Image Depot Express to design our sports coaches polos. They were very professional and a delight to work with. Our products were always on the date or just before the due date to deliver at the school. I will work with Image Depot Express for as long as I am AD of my school.

Li
Review №30

Great JOB! Excellent customer service. Fast service as well.Thank You Image Depot Express!

En
Review №31

Miranda is amazing! And the rest of the crew jump right in when needed.

Li
Review №32

Love this company! Very helpful with new designs, prompt and courteous!

Sa
Review №33

Always a pleasure to do business with Image Depot. Prompt curtious service and a reasonable price.

Mi
Review №34

Outstanding customer service. Lisa has always gone above and beyond to assist us.

RA
Review №35

The shirts came out phenomenal!! Highly Recommend

D
Review №36

Perfect, Thanks so much for the speedy emails, questions answered promptly and fast service!

Pa
Review №37

Great experience, cant wait to do more business with them in the future!

KR
Review №38

Hi there, I just wanted to take a moment and recognize a few employees... Paige, Rita, and Mel. Thes ladies are AMAZING. Not only did they go above and beyond what I asked, it was alot of fun doing bussiness.You can be guaranteed that I will be back and bringing more bussiness with me.Thank you,Kristine Semidei

Mi
Review №39

Terrible experience. Unprofessional staff.

Ca
Review №40

****Update I have been contacted by the manager and I was refunded! Thank you Image Depot!!Very disappointed with this company and there lack of cancellation policy. I placed an order for school shirts and less than 24 hours later needed to cancel and I was told that is not possible.

a
Review №41

Awesome place, best around

Je
Review №42

We love Image Depot!

Information
19 Photos
42 Comments
4.5 Rating
  • Address:3502 DMG Dr, Lakeland, FL 33811, United States
  • Site:https://imagedepotexpress.com/
  • Phone:+1 800-287-9116
Categories
  • Screen printer
  • Banner store
  • Custom t-shirt store
  • Decal supplier
  • Digital printer
  • Embroidery service
  • Embroidery shop
  • Graphic designer
  • Print shop
  • Sign shop
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–5PM
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