They were all very sweet, I just went to look at saddles. They helped me figure out what seat size I would best be in. There were friendly and helpful, not pushy for a sale which was refreshing. Good prices for saddles and I’ll definitely be going back when I’m ready to get mine!
Teresa was very helpful to me finding western dress clothing for a wedding I am attending. VERY KIND AND PERSONABLEThank you
Always have a friendly staff and great variety of all the different western gear you could need. Fairly reasonable on pricing too.
Extremely helpful. Thank you so much !!
Love their customer service and quality products. My Horsey Girl Heart; be still 💓
Great selection and customer service. And of course it smells devine in there!
Super helpful! Got me all set up in a hurry!
Nice little vibe to the place, smells of leather. They even have a popcorn machine, havent seen it in use yet. Probably due to covid. Friendly staff, layout is pretty straight forward and a variety of consignment saddles to choose from.
Great place with great people
Ruined my Stetson after taking over a month to get it shaped. Finally went in after calling multiple times and the “hat lady” was there. Would not recommend for hat services or timeliness.
Fun place good workers lots to choose from in boots 👢😀
Helpful staff, got just what I wanted at a great price
Very helpful staff.
Love this store! Very helpful staff and great products to choose from. Highly recommend!
Staff was great in helping me and my daughter find the perfect hat and boots!
I would like to sing the praises of Pleasant Hills Saddle Shop😊The location that is near me is in Lakeville.I needed professional guidance and direction as to making the best purchases for my horses.I was not disappointed at all at the service and kind help that I recieved from Teresa.She very patiently and professionally helped me to find what I needed. Another girl helped me put the bit and head stall together. She tied it beautifully.She, along with another girl, will be coming to our home to make sure the fitting is also correct for our horses.What a wonderful place to shop.I left feeling very confident and excited about my purchases.Thank you, Teresa, and everyone else at Pleasant Hills for everything😊
I went with hubby to help him look for some cowboy boots. He didnt find the ones he was looking for so well keep looking.
ALL the boots! All the hats! All the belts and buckles and flannels and everything else for your cowboy makeover. Ill definitely be back when I can afford to round out my look.
I visited Pleasant Hills Saddle shop today. Upon entering the store, I was greeted by a smiling face and asked if I needed help finding anything. I said I wanted a cowboy hat. They showed me where they where and helped me find the correct size, style and price point I was interested in. The customer service I received was top notch. I highly recommend this western wear store.I love my new hat, its just what I wanted.
Nice store, friendly service.
Friendly, knowledgeable staff, GREAT return policy. And cute cowgirl clothes!
Staff asked me if they could help me find anything when I entered the store. Excellent selection of boots and hats as well as western wear. I brought a hat in to be cleaned and re shaped and after 6 days Ill call Monday to check on my hat and once I pick it up Ill provide feedback on this service. So far I really like the friendly staff and all I addressed were very helpful and friendly. How someone could say they are lacking a good spread of boots really makes no sense at all. They have a lot of great stuff.
I just found out about this place and LOVE it!
This place is great, I am a MN native that recently moved from TX back to MN and I love this place. I got a hat for Christmas that didnt fit and they did all the research and helped me find a great fit. Pleasant Hills is the right place for me and from the friendliness of the staff to the dedication to their customers experience. You can count on my return. Thank you ladies for all your help!
Great selection of items and good pricing as well. So glad I found this place and I will definitely be back soon!
Los of hat options! They have a bunch of Charlie c hats!
Good deals
Very nice place very helpful people everything they do have cant wait to go back
I just got my winter blanket here yesterday. I had been shopping online and decided I didnt want to wait for shipping and came here to get my blanket. I called ahead and they had the one I had been looking at online in my horses size and it was CHEAPER HERE than online and I didnt have to wait for shipping! The staff is also super friendly and smart. Thanks guys!
Store crew is so knowledgeable and nice. They not only helped us find all we needed, they gave us a list of places where we could find what they didnt have. Just nice warm people!
HUGE selection of boots! Fun, functional, fashionable! Cute clothes, jewelry and hats too!
Brought my horses heavy duty winter blanket here to get rips, holes, and clips that werent working fixed. A week later, I got the phone call that it was finished. Cant even tell where all the rips were. And it was extremely cheap for the great work they did. The low price also included washing it very happy!
Great service
Great customer service, the workers were all very friendly and helpful in helping me find a pair of riding boots.
Cool place for really nice western shirts and hats. Pricey, but good quality. 3 stars because they have a lot of space, but the place is still a bit crowded.
I love this place!!! They help me find the things I need or want. If they dont have what I want then they always are willing to order it to have that in stock.
Staff is extremely knowledgeable and friendly. They took ample time answering each of my questions. I will return.
This is a gem hidden in plain site!! Anything and everything, for that look of ranching, fashionable farming, and being country! The staff was helpful and genuine. Im just a city slicker and was looking for some cleaning on some suede shoes.
Now this is a tack store, in light of on line competition a tack store needs to provide knowledge and the ability to have enough stock so you have choice and the ability to sit or try on the product this store has both, along with some opportunity to acquire custom made items and unique hard to find items
My one stop shop for boots and western apparel! Great selection!
Very friendly and helpful, love this place bygolly!
Oh my! Friendly courteous staff, and LOTS of inventory on hand; new items are rolling in daily! I need to go back when I have more time!
No one asked of I needed any help til I was almost ready to leave. Poor customer service.
My boy just purchased his first official cowboy hat. The service was excellent!
Lots of boots. Kind of slim on clothing. To highschool kids running store when I stopped in not super helpful but friendly.
I was not impressed. The service was horrible. There is tack there and saddles, which are fairly priced. We were looking for a specific boot that we they were not willing to help us order. The western clothes are priced out of this world.
Good selection of boots
Great selection of quality boots and western wear with fabulous service. My favorite place for boots
I bought a very large wallet from here and its exactly what I was looking for a customer service was impeccable
Friendly staff, just didnt have the boots size for me.
The ladies are very helpful and I got a great pair of boots for sale cheap
Poor service dropped off two of my cowboy hats three weeks ago told only a week to get cleaned and shaped and one to get a new sweatband and told this week I was able to pick them up Thursday and its Saturday and they arent done or even at this store they had no idea on the status or seem to care very poor costumer service.
I bought a great paid of Mens Justin boots.
Great variety of Western boots and apparel.
Great quality budget friendlyMy wife loves it here.
Super helpful for a saddle purchase.
Nice Western store boots, clothing, hats, saddles and more. Great helpfull smiling employees too.
Friendly people, good service, great selection. They do wedding supplies/ordering too.
Excellent service and help with merchandise
Very friendly staff! Great selection!
They were a great help in finding a good pair of boots!
Very friendly sales staff. Great selection of boots
Brought some saddles in for consignment. Pleasant experience.
Wonderful place for English and Western anything.
Best Western store in the twin cities.
Bought a kick azz leather wallet for my dad
Great store, Great service!
Very helpful and knowledgeable staff.
Great experience from out of state.
Great place for horse tack
They are high priced and they dont have my size.waste of my time.
Best place in town for cowboy boots
Over priced didnt have what was wanted.
Very helpful staff, Nice store
New boots, reasonable prices.
Very helpful!
Great staff, friendly and good stock
Great customer service.
Very helpful and knowledgeable.
Best place ever 😀😀
Staff were talking at the front counter and they have a very limited selection of boots compared to other places Ive been but they have about three pairs that I havent seen anywhere else.
Love this store and the staff are wonderful
Amazing selection.
Wonderful, services and greeting at the entrance
Very friendly place to shop for tack and clothes.
Very nice but a little expensive
With wife.
Great selection
Freindy staff
Helpful staff
Massive selection
Love it
Everything for bakero very clean and they attend well