This facility is clean but has a bit of a humidity issue- probably not bad but it is not as cool as other facilities. That said, Carlos, the Manager is awesome! He is knowledgeable, thorough and readily available. I looked at a newer facility but chose this location because of the accessibility and customer service! Easy in and out.
Carlos couldnt have been better to guide me through the information, decision on which size unit, and answering all my questions. The storage unit itself was extremely clean and ready for my move in. In fact, I was impressed with how extremely clean and well-lit the interior was. No creepy hallways. I give Carlos and this storage facility 5 stars!
They were there when we needed them and super helpful!! If we need a storage unit again we will definitely go back!!
Carlos and Stacy were great and a real joy to work with. The unit, a 10x10, was spotless and not that hard to get to. Getting this has made my move that much easier. The cost is also very reasonable, much better than I expected.
Excellent manager service from S. Draper; unit very clean and easily accessible; and staff readily available to answer follow up questions. Dock, elevator and dollies a BIG plus.
Stacy and Carlos are just amazing with customer service!The storage building is always clean and maintained!From a very satisfied customer!Five Stars all the way.
Carlos was extremely helpful and friendly. He made the check-in process to rent two units easy and pleasurable. The storage facility itself is well cared for and clean.
It was a very easy process from the very beginning. Clean unit, A/C and easy to get in and out. Billing was very easy as well. Always sent an invoice and then they billed to a credit card. Then a full reciept was sent showing paid. When moving out we noticed our unit with my mothers furniture was still very clean after a year. Not a lot of dust fell into the storage unit. Also I know our unit was very secure.
Carlos was great! He was super friendly and showed us the property. We got a perfect unit and the building was cool and clean. Definitely recommend renting from CubeSmart in Lakeway! Great customer service.
The sign up was easy. The staff here was very friendly, even the help line was quick to respond and very kind.
I had a very good experience when setting up my account for a new storage unit. Paul was extremely efficient and knowledgeable. He even applied discounts that I knew nothing about prior to my visit. In my opinion he went over and beyond his duties. He even gave me a tour of the facility and showed me to my unit. I can imagine that it would have been a pain to find the unit otherwise. So that was much appreciated. I would highly recommend this storage facility. The employees seem happy to be there and that is something that I have never experienced with storage facilities that I have used in the past.
Good clean place. They had one good dolly/cart and one not so good. No one at the front, but its Sunday and we were able to get stuff out with ease.
Clean, easy to get in and out!
Management was awesome! Stacey Draper. VERY CLEAN!
Really great staff and clean facility.
This place was always kept clean. The Staff was very cordial and helpful. I will go back to them should I need those services again.
I now have 2 units with this cube smart! Best part is they now accept packages for me! What a huge help and a time saver. Ask for Eddie, he will take extremely good care of you! Highly recommend this place/location.
Eddie was very helpful. He answered all of our questions. Gave us everything we needed. And we got the storage space we needed. I would recommend CubeSmart to my friends!
Paul Hirschi was very pleasant and helpful in getting us the right unit for our needs at the right price. He showed us Texas hospitality despite being from Switzerland. The place is exceptionally clean and cool and I anticipate having a long relationship with Cube Smart. Thanks Paul.
Facility is clean, secure, convenient and based on my experience bug and rodent free. Ive had a 10x10 unit there for 3 years but wanted to downsize. Eddie was most helpful and called me as soon as one was available, which was less than a week. Easy transition to the smaller unit and saving some $$$. Thanks Eddie.
Fast, Friendly and Efficient. I was amazed - felt like home and I know they will take care of my belongings. Now I am part of the Cube Smart family - and Eddie is the best!
Eddie is great. He is very helpful. The location is convenient. The facility is clean and well maintained. I feel like my property is secure.
I have had many storage units throughout the years and this is the best there is. Always clean and well maintained. The people are more than helpful with anything you may need.
Wonderful experience with CubeSmart on Stewart Rd in Lakeway Texas, and specifically with the current manager Edwin Rivera. I had 2 previous units and a corner unit happened to become available. I was able to transfer immediately and the net result will end up saving me almost $1,200/yr. A good businessman keeps his clients happy, and I am extremely happy!
Very clean and friendly service.
Paul has been awesome to work with. The storage is convenient and nicely kept.
This place and staff is amazing! I would not trust any other location to store my business tools, equipment and inventory. Ask for Eddie! He will take exceptional care of you!
We are very pleased with CubeSmart in Lakeway. Eddie helped us find the right space at a good price. The storage is clean, safe, monitored and easy to access.
Ashley is a brilliant worker at cubesmart! I was looking around for public storage places and Ashley went out her way to fill me in on all cubesmart had to offer. She was friendly, knowledgeable, and super helpful. When I return next month Ill be back to move my things in, excited knowing that she will have everything covered!!
Just stopped in for my quarterly visit. Eddie and the staff were great, as usual. Facilities are clean and modern.
Well run business and fair value.Easy access.
Stacy provides the highest level of customer service. I really appreciate this location... they become your friends! JB
Fair price, very clean storage space, professional people. overall great experience.
Very nice facility. Access parking is limited for loading and unloading, but rarely busy. Friendly staff. I have two units and am very happy.
Great location. V
Smells very original. Other than that it looks like a safe place to leave your belongings.
Cubesmart helped me in a bind to quickly provide a storage unit. The Manager, Eddie, made sure I got the best price on the storage unit and was very professional throughout the process. He answered all of my questions and always returned my phone calls. I highly recommend Cubesmart in Lakeway!
Great temporary storage option in the Lakeway area.
Check in was seamless, Stacy was wonderful!
Great service, units are clean and climate controlled as advertised.
Awesome place!! Eryn does a great job and is very helpful.
Great friendly service and easy access to the storage unit.Thanks
Eddie the General Manager is terrific, friendly and helpful to all the customers
Great price+great service.
Great facility, Eddie is always very helpful!
Really good service...the best!
Great experience, clean facility
Fair prices