Over all pleasant experience! Service was quick and cordial. Ice cream was fresh, creamy and tasty. Went with their Christmas in July flavor, Cranberry Cream and Key Lime Chevre Pie. Flavors complemented each other well, neither over powering the other. Worth checking out if youre in the area!

We were so excited to try Ice Cream Joy as it’s the local shop that’s just down the street. When we came in, we got a variety of flavors - including a gluten-free and dairy-free option.The blackberry basil had a chalky texture, VERY heavy on the basil and the only blackberry experience was seeds. The dairy-free ice cream had little taste and another odd texture.Well that’s just cause you got odd flavors and ice cream varieties, right? Wrong. The “normal” ice cream was bad, too. My brother and I both got standard flavors and they both disappointed as well.Unfortunately, all four of us ranged from not impressed to downright disappointed. I hate to leave such a negative review but it reflects our experience.I highly recommend any Mitchell’s location for great ice cream or save your money and just go to Dairy Queen.

We made an unexpected visit here and I’m glad we did. Great ice cream and customer service. My almost 2 year old wanted his own cone to be just like big brother and they made him his own special mini size. A small gesture that was much appreciated! We will plan to return 😊

This is a little neighborhood gem. They unique flavors like avocado lime and goat cheese balsamic fig! And the little play area for kids is great for entertaining my 1 yr old while I enjoy my ice cream!

What a great place! Delicious milkshakes that make me want to come back and try the whole menu. Very cute shop with a pleasant and efficient staff.

If I could give more than 5 stars I would! Always friendly, very nice place, great flavors; especially the vegan ones! Definitely a new go to!

Family friendly atmosphere and yummy treats$ The hot chocolate is delicious!

Delicious! Our great nephew wIth milk allergies was so excited to get vegan cookies and cream. My husband loved the strawberry coconut shake, and I thoroughly enjoyed the mocha chip.With multiple allergies and eating styles in our family, this place has been a huge hit! We keep a few pints in the freezer at all times. Gluten, nut, milk, soy allergies.....multiple options for everyone!The flavors of the week have been fun too - this week is lemon poppyseed which reminds me of a friends cake! Awesome.

Great Ice cream!! Wow my husband and I love the vegan ice cream, chocolate chocolatey chip, and chocolate mocha. I also bought me a lil cinnamon sugar ice cream for myself shh lol don’t tell nobody. Great service, very friendly and fast. I will definitely return. 😀

Ice cream is delicious. Unusual flavors. Youthful staff very helpful. At first glance, I thought Lot of books lying around. Upon examination, all the books are great books. All written within last 100 years. All of these may be on the NY Times best seller lists. Proprietor has read all of them. Unfortunately a single high step into the shop from public sidewalk prevents those with disability from entering. The restroom is down the basement, out of reach for those unable to use stairs.

I get ice cream here a lot. Its priced very well. The ice cream is made in house and there are always different flavors. Never left this place disliking any ice cream choices that Ive gotten. They are very allergy friendly. Im allergic to wheat and dairy. The vegan options are normally listed that contain wheat. The vegan/dairy free options are amazing. I dont feel like they are any less than the regular dairy options which is rare for ice cream! They have other things here too. They sell drinks and milkshakes. Their milkshakes can be made dairy free as well down to the whipped cream being coconut cream! Lastly, this place has some interesting artwork that I always love seeing.

Great and multiple vegan options, and you can get a flight of 4 different flavors for $8!! Yum!

This is such a cute place! Theres a kids area with playing and coloring, and kids can add any of their favorite sprinkles (they have 5 or 6 to choose from!) Great vegan and vegetarian options, local resources, home made and handmade items and if you stick around the store they have super cute art work and some other items from locals too! This place is amazing and you must try. They also have interesting flavors and will let you try a sample to see if you like it! Highly recommended!

Im not a vegan by any means but the idea of a vegan cookies & cream intrigued me. I loved the shop character. The little kids area, tables and even an outside bench. Plenty of vegan options for eating that I will explore at a later time. The customer service was amazing. It smelled amazing. The local art was also a nice touch. The family will be frequent flyers.

Ice Cream Joy is a great local ice cream shop with a lot of vegan and non-vegan flavours, all delicious.

The milkshakes are horrible the ice cream isn’t sweet. They don’t have bananas. They are over priced for a milkshake.

This is a great ice cream shop with inventive flavors. I sampled a bunch of flavors of ice cream & sorbet. I wound up getting a scoop of melon sorbet & another scoop of blackberry lime, both were amazing with excellent texture & robust all natural fruit flavors that really shined through.Everything I sampled was great, definitely making another trip with some friends.There was a nice selection of vegan flavors as well which I didnt get a chance to try, they also seemed inventive

Not bad, the service was good, I got the vanilla ice cream, which was actually really amazing. I hope this time this gets some good rep.

Came in on a whim as I was on vacation and wow! Most unique atmosphere for an ice cream shop but it works! The vanilla ice cream is legitimately the best Ive ever had which sounds odd but anything with the vanilla base is crazy good! Easy 5 stars!

Best ice cream in and around Lakewood and great owners too. I recommend the sundaes!

Small portions and blandTREMONT SCOOPS IS THE BEST !!!!!!!! Definitely worth going to over this Joy place

Fantastic place to go. Excellent choices n the vegan flavors, and unlike the local popular ice cream place, they change and introduce new vegan flavors quite regularly.The shop, itself, is kind of small, but the quaint feel is endearing.Connected to Fears Confections, also.Has recently expanded to coffee offerings in the morning, but I havent had a chance to check that out.Nice kids area in the front, for the kids to play, while enjoying their ice cream.Always kept exceptionally clean.

Ice Cream Joy is a great local spot. We love their creative (and classic) ice cream flavors as well as coffee drinks. Lots of vegan options and little touches (free sprinkles, displays of local art, kids play area) add to the charm. We also appreciate the eco-friendly commitment of this shop - no single-use plastic or Styrofoam here! The staff is always friendly and helpful. Sample any flavor before buying. Five stars all day every day!

Delicious flavorful soft creamy ice cream reasonable priced cant wait to have it again

They have a lot of vegan options and it tastes great!

Many vegan flavors!! So happy to have a place like this in our community

Some of the best ice cream Ive ever had! The vegan ice cream has amazing flavor and is light!

Interesting (and run-of-the-mill) flavors at great prices!!!

It was such a happy surprise to stumble upon Ice Cream Joy and their super creative flavor combos AND vegan ice cream! My husband and I also loved the fact that they have a full coffee menu, so that we didnt have to hunt down a separate place to go for our coffee fix. ;-) I cant wait to come back the next time we are in CLE!

Vegan ice cream spot, get their cinnamon waffle cone, so good!!

This is the most delicious vegan ice cream Ive ever eaten! It is very creamy and the vegan toppings are to die for!! Wish I could take this place back home with me❤️

I so want to be able to give this sustainably focused independent cafe 5 stars because the vegan-friendly menu looks so, so appealing.... but, but, but the food really fell flat. The oats-to-topping ratio was disappointing and the flavors, overall, were bland. The homemade vegan whipped cream was a treat but theyd do better to charge more if it means abundant toppings - I want to be able to taste my chosen ingredients. The staff was friendly but service was strangely unbalanced for an almost empty restaurant. I went with two friends and had (slowly) picked my plate clean before theyd even been served.

I brought my kids in to see what they had and we ended up chillin for quite awhile. Amazing ice cream & coffee in a variety of interesting flavors. The woman that helped us was awesome. They are well prepared for the younger patrons with a kids area full of books, crafts & toys for them to play with. All told it was an awesome experience! By all means make this a place to check out alone or with your kids!

I enjoy supporting small businesses.

Always good, never the same. Marissa has a lot of curiosity for trying adventurous flavor combinations and loves getting feedback. Youd be cautioned against getting too attached to any flavor because the menu is always changing!

Excellent service! Great people! You can sample any flavor you want! The ice cream is superb! All made in house and rotating flavors you wont find anywhere else! Highly recommend!

Check out the vegan ice cream. Blue Moon is great.

If you are looking for ice cream and you dont just want plain old Vanilla and Chocolate, this the place. The flavors change regularly and are always incredible. My favorite thing to have there is a milkshake with one of there amazing ice cream flavors (you can put any into a shake) with there homemade almond milk and a shot of espresso. A MUST GO FOR ALL ICE CREAM LOVERS!!

This place is SUPER cute and I love that they always have Vegan options available! They always have a changing menu, so you get to try different flavors! They let you try anything as well! My favorite flavor is the vegan cookies and cream by far!

Ice Cream Joy is an absolutely wonderful breakfast, lunch, snack, and dessert spot! The variety of flavours fulfills my small familys vegan/lactose intolerant ice cream needs! The avocado toast is by far the best around and the pricing makes it even better! And now salads! I cannot rave enough how much I love everything I try from this shop. Not to mention the always friendly staff inside too- this is a weekly staple that really does bring us joy

This was an adorable shop and I love the cinnamon cantaloupe ice cream I purchased, which was vegan! I love that there are toys for kids to play with coffee and some food options. I cant wait to go back and try more!

Here you can get some of the most original flavors of ice cream, and they are really tasty. Go in twice in a week and you are likely not going to see any of the same flavors.Please note, these are not standard flavors.. You come here to enjoy the uniqueness of flavors. Sweet Potato Cayenne, Blueberry Balsamic, etc.

Nice surprise! Another great local busy here in Lakewood. Enjoyed the ice cream we had. Comfortable sitting area. Will go back soon to try some other flavors.

Fun vibe, owner seems to be a big proponent of local art so theres a variety of art placed around the store. The ice cream was good though people should know that Joys is known for its eclectic flavors so if youre one of those I only eat vanilla people, you might want to bring your own Klondike bar.

This is by far the best non-dairy ice cream I have tasted, and I try them all! The staff is very friendly and polite. They know their product and are able to answer any questions I have had. Plus, they sell flights!

Unique ice cream shop with other delicious items - brownies, muffins, shakes, and coffees. Cinnamon & Oatmeal Cookie Dough ice cream is a great option. Staff seems very nice and this place is kid friendly. Another great addition to the Madison Revival!

This is my daughters favorite place to get ice cream. She loves the unusual flavors they offer such as cantaloupe cinnamon. All of their ice cream and treats are vegan as well. I find the texture to be a little different for my tastes but I havent been disappointed in the flavor.

So fun and cute little ice cream shop/cafe w books and games to play!

I miss you being on ubereats! Ill have to come in, I love the create your own toasts, the create your own oatmeals! Really loved the drinks! Very unique ice cream flavors and theyre good too!

Great ice cream flavors that you wont find elsewhere. Employees were super friendly.

Ice Cream Joy has unique and delicious flavors, as well as vegan options. They serve coffee as well, but I have yet to try it. There are toys set up for the kids, so it provides a nice place to enjoy dessert for the whole family.

This place has everything you could want to eat! Delicious ice cream, coffee, toast, oatmeal. Plus its very cute and has a play area for kids.

You have no idea whats going on with this place until you walk inside, great family place and great ice cream!! we had blueberry pancakes and tried several others that are good (avocado vanilla, etc), dairy and nondairy options available. They have a great sign that gives flavors of the week, problem is that it is only INSIDE, and the majority of people notice this place by car traffic on Madison. As a marketing person, I would strongly advise the owner to replicate the flavors sign and put it on the Front Window (maybe a cool chalkboard?), more people would notice this great place and see all the great flavors available, 24/7; Madison is heavily trafficked during the morning rush hour by car! Take a page from Malleys playbook, they have a huge sign outside noticeable 24/7 that attracts customers, and Joys is Better!

Vegan coconut lemongrass ice cream for my friend(only place I know that has vegan flavors), and almond butter chocolate chip waffle cone for me! Yum! Always a great stop!!

Perfect portion for a quick breakfast but with tons of flavor! Very friendly staff and a few samples of the crazy vegan Ive cream flavors and you would never guess it was vegan, not to mention how well the flavors mesh. Definitely worth the parking ticket because I lost time talking to the staff and trying flavors, doh!

Great service! Fun atmosphere and fun flavors that change daily. I always find the sorbet refreshing.

The unique flavors at ice cream Joy have to be tasted to be believed. This is a place we bring friends. Try the seaweed sesame ice cream it may not sound great but youll come back for it again!

Great vegan ice cream and sorbet. The staff was very friendly and enjoyable. They had odd flavors but made them work. Very delicious!

BEST ICE CREAM AND FROZEN TREATS EVER! I love supporting an amazing small busines. I honestly have ZERO complaints about the ice cream. The whole entire atmosphere is so welcoming and full of joy. Definitely a place for anyone to visit.

Its... interesting. Gonna give them points for creativity and going against the norm. Definitely sample everything before choosing a flavor.

A great little shop in my nabe. Only been once, but it will be a frequent stopping spot from here on out. A Santa Claus Melon slushie hit the spot, and the guy and gal on the other side of the counter were great—friendly and informative. This is a place well worth visiting, even if youre not as lucky as I am to have it be just a few blocks walk from home.

Wonderful little local ice cream place! Unique and delicious flavors, great service and chill atmosphere. Love it :)

Excellent locally owned shop with strange and wonderful flavors of house-made ice cream (plus some familiar stuff).They strongly encourage tasting their rotating delights before you purchase, and I always do, even if I keep going back to their super chocolate.

Food was great! A friend I went originally to try doughnuts, but unfortunately they were sold out. We ordered shakes and sushi instead! But the end of our visit got really strange . It seemed the staff had a weird way of handling a heavy flow of customers and things were unorganized once it got busy . It was our first time there and immediately after placing our order, we turned to pay! After having a seat and waiting the staff member who took our order brought us our food! We headed towards the door and she yelled out “HEY! You guys need to pay me!” We we’re embarrassed and confused because we already paid. We told her and she just said “ok.” No apology for the misunderstanding. We are black, so it’s very uncomfortable to be in situations like that and the place is small so it created quite a skeptical. Overall food was great and nice atmosphere, just don’t know if I want to go back.

Aside from the unique ice cream flavors, I had a fantastic brunch toast with avocado. Absolutely delicious & you can choose different toppings.

Delicious flavour,and soo creamy.

My sons favorite ice cream shop. The variety of flavors is incredible. Something for everyone.

This an amazing place for vegan ice cream! The people that run this place are very nice and kind! Come in and try it - it will blow your tastbuds:)

I went in there to get a smoothie and ice cream.Store was open and THERE WAS NO ONE WORKING.I waited about 15 minutes and No one ever came to take my order.I could have helped my self to the entire store .Than I tried calling the next day to inform owner and No one ANSWERS.WHAT A JOKE.!!!!No wonder why they do not have any customers.how do you stay in business like this?

Ok spot for tasty cafe food. visited fri evening i think. ive had nothing but great experiences here and will keep coming back. prices are decent.

I like the new set up. More seating. Good selection of coffee. We enjoyed some avocado toast and some amazing nutzo toast. Yummm

Stopped for the first time and only found a few flavors. If your vegan they have as many options as non vegan. Wasnt that impressed with my choice and it was as $9 for a pint.

This is the best little ice cream shop ever! Super nice people and the best, most unusual flavors around. Many vegan options as well.

The ice cream is amazing and they feature art work by local artists. But the ice cream and homemade waffle cone was so very delicious.

I dont usually wright reviews, but the people are so nice and the ice cream is so great. I just had too! The only bad thing is it is hard to go back to normal ice cream now.

Great handmade ice cream and desserts. Also a coffee shop!

Friendly staff and great ice cream. Not just any ice cream but super creative flavors and a bunch of non dairy options. Coffee shop quality coffee and a brunch menu.

Vegan friendly! Tasty ice cream. Wish I lived closer.

Got the lemon grass matcha ice cream & the coconut . Delicious was a great dessert almost ate the once pint. also the shakes are tasty so many non dairy items, plus the chocolate & Expresso are vegan the flavors are present.

I really wish I could get more than the sorbet here! Almost all of their dairy free options are made with avocado, which Im intolerant too :( they have such cool flavors!

Far from a vegan myself but they make a great product. Good people too.

Went here with my little sister before her finals for breakfast and it was delicious! I believe it is also vegan? But i got icecream in toast! Mmmmm!

Great selection of creative flavors including vegan options. Tried my first affogato, it was very tasty, give it a shot!

I love ice cream joy. They always have something new to try.

Great ice cream, gotta love the brownie sundae deal with fears confections next door. Love the kids toys

Very good vegan ice cream and milkshakes. We were there when they had vegan Philly type sandwiches .. Outfreakin standing ..

Our favorite ice cream! Try to visit every time were in town visiting family. Love the unique flavors. Best aspect of the artisan ice cream is: I can eat it! I am lactose intolerant and have learned that they use natural dairy products here, low vat pasteurized, non homogenized milk. If youre lactose intolerant, you have to try it to believe it and enjoy some great real ice cream thanks to the care for premium ingredients here at icj !

This place is AMAZING and the owner/staff are the best. Awesome friendly service and great Vegan Ice Cream...Love you guys!

Customer service was wonderful, they were patient, and the ice cream is homemade and delicious! (For first timers, the waffle cone tastes the best with the ice cream)

Delicious ice cream and coffee. Great alternative for people looking for healthier options

Excellent service and so many wonderful vegan flavors theres difficulty choosing, a great problem to have.

I love this place

SO AMAZING PLS COME HERE AND GIVE IT A TRY

Best ice cream in Lakewood. Ton of vegan/nondairy options that are bomb, even for nonvegans. Try the cheddar onion ice cream!

A great place to go get some yummy vegan icecream!

When you walk in the door they treat you like your home for the day and now its time to enjoy some Ice Cream Joy!

A really cool place that makes great desserts and also food if youre there on the right day at the right time. If they opened one in Akron and saved me the drive, Id be there weekly.

So friendly and customer driven. The food selection is lovely and everything has been delicious!

Amazing food. You can taste that its fresh and clean of additives, pesticides, etc.

A must stop place in Cleveland. GREAT ICE CREAM..