Recently picked up a MT-10 from G-force. Scott See was my salesman and had everything waiting on me when I got there. The process was pretty painless and all my needs concerns and questions were answered. Nick was very friendly and knowledgeable about all the accessories. Brock went over his own MT-10 with me to show me some mods and possibilities with my bike which was much appreciated. Sean in finance was very efficient and friendly showing me all my options.They even accommodated my dog I had with me and had water for him. Big thanks to the G-force crew!
I recently bought a new (slightly used) motorcycle at G-Force, trading mine in at the same time. I typically buy a new motorcycle every year, and am pretty well-versed in the vehicle buying process and some of the common pitfalls.I had ZERO issues, and had a great overall experience at G-Force. The price on both the new bike and my trade in was very reasonable, especially considering the crazy market conditions, and I was in and out quickly on a busy Saturday.Jeff Hernandez in sales and Evan in finance were prompt and accommodating, and a couple minor missing accessories were quickly ordered for me free of charge.I’d certainly do business here again, and would recommend G-Force to friends, which I cannot do for many other Front Range dealerships. Good guys for sure!
Bought a used dirt bike for my son here. Don Werner and Jeff Hernandez were extremely helpful. The bike is everything they promised, and is in perfect adjustment. Easy, no pressure process to complete the paperwork and I was off. Jeff is knowledgeable about the bikes he is selling, and sent me on my way with a clear understanding of operating the bike. Thanks to G-Force for our new bike!
I cant begin to tell you how disappointed I am with this place and they will not get my business ever again. Found the Can-Am I wanted and Zach was helping me. We emailed back and forth about me coming in and doing the loan paperwork. I went in Saturday and Zach was very rude and wouldnt even answer any of my questions. I had to ask someone else to ask him where the Can-Am was and they told me it is accounted for. I asked Zach about a V-star and he told me it was $5,000 which was a lie because a man came out who just bought it for $3,900. So I went to Motorado and bought my Can-Am from them the same day. I guess you have to look a certain way for them to take you seriously.
It is currently against the law in Colorado to charge a credit card processing fee. It was not disclosed to my husband when he put a deposit down to order a side by side, that he couldn’t use a credit card without incurring a fee. At pick up, they told him if he wanted to use a credit card he had to pay $1000 fee. They added it to the total balance due instead of listing it as a “credit card fee”. This is still illegal until July of 2022 in Colorado. I will be looking into what can be done legally about this but will gladly remove this review if you want to go ahead and refund my husbands $1000.
We took the motorcycle safety course at G-Force Powersports. Highly recommend this course to any new riders or those riding after a long time away. Andrew was an amazing instructor who worked with everyones individual experience levels, from total novices to long time riders. This was truly one of the most fun courses Ive been on for any activity and were better riders because of it. Highly, highly, highly recommend it. Nice facilities too.
I attended the motorcycle safety course here and had no prior motorcycle experience. The class was fun and moved at a great pace for a novice. I would recommend the class to anyone who just wants fun weekend plans! My instructor Andrew was great and helpful!
I took my bike to get my tires changed and they were able to squeeze me in that day, and the service manager even did them himself. It was done in under an hour and I was treated with a lot of respect. It was such a cool environment to be around too. Everyone was so friendly and nice! Thanks again guys. Ill be bringing all of my stuff to you from now on.
Nick Swan and the team at G-Force are excellent, made my first time buying a new sled memorable and pleasant!! Hats off to G-Force and a very big thanks to all you guys
This place is awesome, I went in originally for a sport tourer but happen to see the Indian Chieftain on the floor. Trying to compare to the HD street glide, but Indians have way more creature comforts. Rhys in the shop was great, he worked with me and answered all of my questions. They even let me put a deposit to hold the bike because the money I was using wouldnt be transferred for a week. Great shop and great guys.
Pleasant to deal with and didnt mark the bike up over MSRP. Went above and beyond to get me a second temp tag while waiting for plates from the DMV. I arranged my own financing, so I cant speak to that side of things, but the finance person I dealt with didnt try to push any unnecessary warranties or anything on me, and the guy who went over the bike with me even went over what I should do if I want to do the first service myself. Would definitely recommend.
One of the best places I have bought a dirt bike from. @Donnie is the GM and was one of the most professional managers I have worked with. @Scott and @Brock were super helpful with helping me and moving the entire sales process along. I use to have good experiences with @faymyers but after seeing the differences with business, I will never go back to @faymyers due to their lack of customer service. Thank you @gforcepowersports
This is the third time in the last four years that I came to G-Force to purchase an ATV. There’s a reason I keep coming back: Everyone there puts the customer first. I met Rhys Price in sales this time and Greg the Service Manager. Both are interested in making this the best experience possible for me. I couldn’t be more happy with my new machine and if I have an issue going forward I know who to go to. Thanks to all of you at G-Force…..again! And keep up your good humor!
I live out of state (where there is actually a dealership that sells/could order the Polaris slingshot that I wanted) but I would rather make the 8 hour drive and do business with these guys at G Force.They were totally up front and honest about timing for the order and the cost of the machine, no bait and switch, and they had great communication as I ordered the slingshot, waited, and made arrangements to pick it up.Rhys was super helpful throughout the process and I’m super happy I ended up buying it from him and the others at G Force.Absolutely the best experience I’ve had at a dealership and I can’t recommend them enough!
It was the best experience. If you have the application for financing done before you go it’s really quick. I talked to Ryan and Evan on the phone and by text a few days and did the application on line. Once I got there and looked at the unit and agreed that was the one I wanted, I was done and out the door within 40 minutes. They are the best. I will definitely shop there again
This was the only place that had a double jet ski trailer in stock without price gouging. They took a payment over the phone to hold it and had it ready to go at pick up. The staff was super friendly and knowledgeable. The experience was awesome. The shop is stocked full of accessories and gear. We will be doing all our jet ski shopping here in the future.
Awesome experience! Despite the looming virus these guys made the experience of getting some killer sleds extremely smooth even though everything accept pickup was done remotely! Could not have worked out any more easily! They have an extremely cohesive team which makes for seamless transitions going from department to department and everyone really knows their stuff. Would give 10 stars if I could. Now let it snow!!
These guys always kill it for me. Needed a rear tire changed quickly. I pulled it off the bike and took it in. It was done the same day! I didnt know they offer same day tire change service if you pull the wheels and take them in. Drop at open, pick up around close. Brilliant!
Took the basic riding course, glad I did. Andrew is an amazing instructor. Extremely knowledgeable, professional and down to earth. He made the class fun and will have you riding around in no time. I would definitely recommend this course.
Everything about that place is awesome! Everyone was courteous and responsive. I dealt with Scott who handled everything professionally and in as timely a manner as he could. I definitely plan on being a continuous customer there.
Company has a great selection of ohv’s. Called and got the hood on my bike quick and easy. Drove out from another state to pick it up and they were very quick and helpful making sure I knew how to use everything and had all the equipment I would need. Definitely will be coming back for my next bike. Amazing service. Also you gotta love the yz250x
Bought my Tenere 700 from G-Force after putting down a deposit. All the staff were great and on top of keeping me updated on the bikes arrival. Purchase process was painless and I was in and out in about an hour or less on the day of pick up.
Great experience with G-Force once again. I have been going here for years and just picked up jet skis yesterday. Ryan in Sales was great and kept us informed on the timing of delivery, Nick got us setup with the right accessories and Evan in finance had great recommendations on places to take the toys. Thanks G-Force team.
I had a very mixed experience dealing with G Force Powersports. I live in Fort Collins and made an appointment with Scott to see the KTM 390 Adventure. Despite having an appointment and driving over an hour, I still had to wait 45 minutes before even seeing the bike, which was hidden in the service department with an oil leak. Regardless, I placed a deposit on this bike and got it insured to pick up later that week.As I live in Fort Collins, I had arranged transportation to the store to pick up the bike and ride it home. After about a half hour of being in the store, Scott then informed me that the bike I had been shown, put a deposit down for, and insured, was still not fixed, but they put together another bike that was a different color than the one I was shown. With no other form of transportation to get back to Fort Collins, I felt as though I was forced into a different bike without a choice. I was fully transparent about my situation and was not provided with this information prior to my visit to be able to make a decision on my own. It was very disappointing, frustrating, and has made me never want to recommend G-Force to anyone.The rest of the experience was generally positive. There was a very helpful walk through on the bike and the break in process, as well as plenty of information on parts and accessories for the bike.
Great experience, great people. Highly recommended.
I purchased a new MT-07 and everything was smooth and professional. They seemed fair and honest with my trade-in value and other fees that go along with a new motorcycle. Before meeting at the store, I reached out via online and was contacted later in the day. They made it easy to be able to send pictures via text to help get a ball park number on my trade, before even meeting. Everyone from Scott, Nick, Conner, Brock, and Shawn were really nice and helpful throughout the process. Happy to have bought a motorcycle from G-Force Powersports!
Found these guys online and coming down from a small mountain town to the suburbs I was very pleased I could fit my full size truck and trailer in their lot even with the not so surprising number of people who were there. Everyone was courteous, professional, and easy to talk to. Pretty pleased with the flow through the entire purchase process considering how busy they can get. I will recommend G-Force to everyone and I will definitely continue to give them my business.
I was looking for a new bike and found G-Force online. I seen a few bikes we wanted to look at and sent in the simple questionnaire. The following day I got a text from Rhys and he asked me if I wanted to come look at the bike. I said I couldn’t at the moment but would love some pictures. He sent me several to look at and I picked out 2 bikes from the choices. He notified me I was approved and could come pick up my bikes. I am in awe of the complete customer service that this ENTIRE team showed us. They all are the very best at what they do. Everything was relaxed and no rushing around. We bought all the gear and our two Indian bikes and couldn’t have been happier to spend the money there. Thank you to the entire team that worked with us and answered our questions without making me feel dumb. I truly appreciate everything.
Dealt with Russ on the Indian side. I was in a hurry and live far away from the store. Russ regardless was nice, polite, funny, and accommodating. He put no pressure on when selling bikes, and didnt try to upsell me. A shout out to those in sales and finance as they were equally accommodating and friendly. I decided to finally buy my first bike and couldnt be happier. If you want a bike, definitely come here!
These guys are the best around my salesman is second to none. Their service department takes good care of me and steps up to plate even mistakes are made. That is all anyone could want. I have purchased over ten machines from these guys and its always been a great experience.
Everyone I met here is super helpful and knowledgeable! Not pushy and made my first bike purchase seamless. Thanks guys!
Ryan was and awesome sales guy! Helped me through entire process as I was pricing out SkiDoos in town. Gideon is super knowledgable and gave me advice on how to break in the machine as I went through the process. Everyone at G-Force is great! Cheers to deep days and digging out w/ friends. Thanks for all your help fellas.
Bought an Indian FTR from this shop and it was the easiest process ever! Amazing professionals that really care about their customers. Russle was hands down the best salesman I’ve worked with. 10/10 would recommend
I called around to purchase a new Kawasaki 140RF, G-Force Powersports had one. As soon as I was told they had one in the crate I said I was coming down to make the purchase and gave them a $500.00 deposit. I mentioned to Jeff Hernandez, my salesman, that I would be paying cash.It took forever to get out of the place, I was there for over two hours with my two grandchildren ages 5 and 7.About a month later my son asks me if he could see my manual. I told him I didnt get one. He said I should have so I called Jeff. Jeff also confirmed that I should have received one and said he would mail it to me. I purchased this bike before Mothers day (because we were all going to Moab to ride that week). A month ago I called the dealership again and asked for the manager (I had sent Jeff an email after calling and still no response). I had to leave a message for the manager, which was detailed, leaving my name and phone number twice on the recording. Well here we are 8-21-21 and nothing.To top this off I took the survey Kawasaki sent me and they asked if I had used the tools that came with my bike...WHAT TOOLS???? I did not receive any tools, manual, just my paperwork for making the purchase. I have to say two guys did come outside and show me a few things about the bike, very basic stuff like this is your gas, electric start (emphasizing there is no kick start on this bike), oil and a cleaner/protectant they recommended. Im not happy with G--Force right now and would appreciate getting the manual and the tool kit I should have received.If you shop here make sure you get whats coming to you! Hopefully the manager will read this and send me what I have coming.
Fast personable service. Ive never bought a vehicle so fast. My last bike took 2 days to finalize. This took like an hour. Great looking showroom, fun atmosphere.
When you walk up to the parts counter, and the poor guy just getting ready to eat his lunch shoves it in a drawer to serve you, you know that they take care of their customers
Where to start? I came to Gforce looking for one thing and left with something completely different. Id like to personally thank Scott on the sales team for recognizing my needs and pointing me in the right direction. His knowledge, candor, and attitude made me confident that I was making a solid decision and the support that he had from Parts, Service, and Finance made the buying process hitch free. Thanks to Scott I hope I never have to buy a bike from another dealership, 100% amazing service and excellent staff. Looking for a place to buy a bike? Look no further than Gforce, and talk to Scott hes a great dude.
Just loved the experience. They really showed me how much they appreciate the rider and the customer service was great.
My brother-in-law and myself have both purchased new dual sport dirt bikes from these people and we are both very happy with the service that we have received.
Nick is great! I purchased 3 dirt bikes and 1 sled from Gforce. They were fair and helpful with all. Very easy process form the 1st phone call to the closing of the paperwork. I will be back!The 2021 Husky 300i is amazing! they hooked me up with a rekulse and new muffler/spark arrester before I picked up the bike. Bike was perfect from the start!
Over the last couple of years I’ve purchased 3 bikes from G Force. It’s always been an easy process, pricing is correct, and the financing no hassle. Purchased my KX450 from Rhys today, another easy smooth transaction. Would highly recommend G Force.
Im a long distance customer and was so impressed by how well Matt (parts department) took care of me. He went above and beyond to find a very hard to get bag rack...and personally verified contents. Thanks again Matt!!!
G-Force powersports is a great team to work with.. its obvious theyre willing to go the extra mile and care about their customers.
Came from out of town yesterday and was emailing with Jeff prior to heading up. When I arrived everything was so smooth and easy. I highly recommend Jeff and the whole gforce team. Thanks so much for the new Rzr
Great experience with everyone that helped my purchase of a 2022 Husq TE 300i! Zak, Brock, and Sean were knowledgeable and professional. Definitely well worth the wait!
If you like KTM and husky they kind of dominate the store. Got help from the guys with a part I needed there no problem. Its been amazing to see the enduro world sweep through Colorado. Adventure bikes galore.
Purchased a bike for my son, and the staff was amazing throughout the while process. Loved how they made sure we knew how to operate the bike and did a double check for any damage before we took it, which we have never experienced at any other dealership. We live across town with, but will make the trip just to go back to great service!
Rhys Price helped us with the purchase of a Yamaha Wolverine, good guy to work with. The parts guys were awesome too, thanks for your help yall.
Super great staff and Brock is an awesome worker, him and everyone at G-Force will take care of all your needs if youre looking to buy a bike or other fun motorized toys!!
Rhys, Sean, and everyone were amazing. First time dirt bike purchase and never felt pressured or like I was an inconvenience. They worked with me through the whole process. I can’t wait to work with them again.
I purchased a motorcycle from them and the experience was as pleasant as I could have ever expected. The staff were friendly, helpful and didnt rush through me even though it was a busy Saturday. Dave C in service fully explained the details of my motorcycle. I will definitely return to G Force when I am in the market again. I would surely recommend them to others.
Big thank you to the entire team at G-Force. Specifically Scott in sales, and Gideon in service. Solid experience from them purchasing. Sometimes its the small things like a new machine with a full tank of gas! Thank you!
Fast friendly and efficient! Good place to buy your next toy
The staff were very helpful, knowledgeable and friendly. A 5 star experience from walking in the door all the way thru driving away with my new UTV a week later.
Great customer service and very friendly. I had been talking to Nick in sales for about a month about a sxs. They were only available for pre order at the time. I wasnt quite ready to pull the trigger and have to wait until end of July. However, I got a call Thursday evening from Nick stating someone had backed out of there order and they had one available in house. I went in and took a look at it and bought it on the spot. Nick and his service team went over and above to make sure it was cleaned and ready for me to pick up the next day with my trailer. Nick assisted with getting me an extra key and made me feel well taken care of. Great team and family environment at G-force!
Zack and the team were awesome! Got our Polaris 110 when it was almost impossible to get ! Thanks so much, our upcoming trip is going to be awesome!!
Great experience trading my HD Road Glide for 2021 Indian Dark Horse Challenger. Sales, parts and financing were all very helpful and super customer friendly. Highly recommend.
Danny Cake in service is amazing. Knowledgeable, very friendly, keeps it within budget or better. He is really great. I would go anywhere else! Donnie in sales is also fantastic. He is always very helpful. Done business with him for years. And Matt the mechanic never falters. His workmanship is second to none. What a TEAM!
I bought a new Indian Cheiftan darkhorse from Gforce. The bike runs good and a pleasant surprise compared to my previous 4 Harleys. Russell was pleasant enough. They replaced the battery as it was dead on the showroom floor. They didnt get the ground wire connected to the battery and it started stalling out about half way home it was all I could do to get the bike home, in the rain. Once I got the bike home and removed the seat it was simple enough to install the negative cable. I chalked this up as an anomaly and have been riding it. I have gotten the 500 miles break in complete and tried to schedule the required 500 mile service within a week and am being told it will be 3 weeks before they can perform the 2 hour job. They said if I had paid them extra for the priority maintenance package they may be able to get me in earlier. Makes me wonder how it works if you break down on the road.Been trying to contact Russell to see if he can get me in sooner but no one is answering my calls. Looks like I will miss riding my brand new bike to Sturgis, guess Ill ride my old Harley. I gotta say I like the bike but am frustrated with the post sale support.
First time dirt-bike purchase and they made it seamless! Great group of guys there that are very knowledgeable. I would definitely recommend going to them!
Very satisfied with my interaction with Nick Swan and the rest of the team at G-Force. Nick is a sales professional and took great care of me, from the first phone call to put down my deposit, to the key hand-off when I rode the new 21 DRZ400S off the lot. Cheers guys.
Great staff, Gideon was helpful with service questions and went above and beyond to help me with some shock tweaks
Just got a dirt bike . awesome store . best products. pro staff from sales to finance to service . this is the spot for denver - shout out to my sales guy and bearded finance .....all the way down to the young dude giving me the run down on the app for my YZ250 . #winninggood game
These guys are great. This was the easiest time I’ve ever had buying a ATV. They worked like a we’ll oiled machine and the process was flawless and smooth. The sales, finance, and parts departments were phenomenal. This is the first time I have ever had someone go over the machine with me before I left the shop. Everyone was vey knowledgeable in their departments. Great place, keep it up.
Great people and Russell is the man. They beat a competitor price for the same bike. Other “dealership” south of town has some of the worst people to deal with, happy I went with G-Force and Russell.
Work with Jeff Hernandez. Great buying experience and thourough and superior product knowledge. He was excellent.Nick Ackerson
Ryan was on top of everything. Thank u again for all the help an service
I recently purchased a 2007 Suzuki GSXR 1000 from a private seller. I found out there was a safety recall for the brakes master cylinder. I called GForce to find out more. GForce confirmed the second part of the recall still needed done. I was told they would order the parts and call to schedule the time to work on it. That was probably a month ago. I guess if your not spending money at their retail shop the safety of your motorcycle isn’t that important to them. I will contact another mechanic to take care of this so I can feel safe riding my motorcycle again. I have waited long enough for this company.
Rhys and the crew at G-force Powersports are the most awesome, friendliest, caring guys I have ever met!! They go beyond what most salespeople do and will do what it takes to get you on your bike!! They will from now on get only my business, will never buy a bike from anyone else but them!!
I was happy with my experience. They had what I wanted, worked with me on pricing giving me a deal I was pleased with.Sales, parts and service were all knew what they were doing, they were helpful and they didn’t pressure me to buy things with my snowmobile I didn’t want.I would definitely buy from them again.
Jeff was amazing to work with. He made the process of purchase a UTV so simple. Not only was Jeff extremely helpful so was the rest of the employees. We had to purchase a trailer and while we were getting our paperwork signed they prepared the trailer and got us all set up to get us on the road. If your looking for the best place to go for a new UTV go and see Jeff.
The team at G-Force is exactly the group of people you want to help you out. Zak, Shawn, Matt, and Connor helped me get some gear and my first bike and really tailored everything around how I was going to ride. G-Force will be my one stop shop for anything I need involving a motorcycle or anything on dirt.
Friendly employees always there to help. I bought my first street bike from them 5 years ago.. Love these guys
I had gotten an email quote on a bike, and stopped by toward the end of the work day. Explained what I was looking for and asked a few questions, then got right into the finance application. Working with Rhys/Evan/Nick was like hanging out with people I already knew. And no buyers remorse after getting home and reviewing the purchase either. I feel like G-Force treated me right.
I didnt like the way they treated me. I was a serious buyer of a new Hayabusa with full cash but they didnt allow me sit on it forget test riding it. Who in the world will buy a motorcycle without riding it once? .. They thought I am NINJ (No Income No Job). I drove all the way from 30 mile just to check new Hayabusa.whoever manage this place teach your sales guys to treat people equally.. this was my 2nd motorcycle Anyway I booked it somewhere else.. Suzuki dealers are all over the world
Hands down best team to work with! Everyone was super friendly and helpful. Made my purchase a breeze. Shout out to Scott for getting what I needed. They took the time to walk me around and introduce me to the exceptional people that work there. I highly recommend going with G-Force for any of your powersports needs. Keep up the good work!
We highly recommend G-Force Powersports for your off-road vehicle needs. When we could not locate the dirt bike my son needed for MX racing here in California we had to reach out to dealers out of state and found many not to be very helpful. Zack and Sean at G-Force were the opposite! They went above and beyond to get us the Husqvarna TC 85 Big Wheel we needed in time for our race. Their customer service was top notch! Thank you Zack and Sean!!!! It was a pleasure doing business with you guys!
We went and bought a side by side from these guys and I’d never been to this dealership and it is huge. It was very clean and organized it definitely sets a standard for everyone else. We worked with Zach, Chris, Collette and Evan. Everyone was so awesome! I cannot explain enough how helpful and amazing this team was! They are kind, they weren’t pushy yet they made sure we didn’t leave without anything that was a necessity. They were all super awesome I highly recommend the dealer and my team!!!! Thanks guys!!!!
I cannot recommend G-Force Powersports in Lakewood enough!We have purchased a number of dirt bikes and road bikes at G-Force, and when it came time to sell my street bike, I knew they were the place to go. They offer so much foot traffic that I knew my motorcycle (Indian Chieftain Limited) would be seen by many potential buyers and I was right. It sold quickly.The entire G-Force staff knows their products so I knew that my bike would be represented well. Russell in Sales is EXTREMELY knowledgeable about Indians; therefore, I knew any questions about my bike would be answered quickly and correctly.Chris Norris worked with me throughout the entire process – from the time I brought the bike in, to pricing it fairly, to getting it sold. He communicated with me at all times, keeping me informed.By having G-Force sell the bike for me, I did not have to have people come to my home to see the bike, saving me much time, energy, and anxiety.I highly recommend G-Force: from their sales department, to consignment sales, to their accessories department, to their service and finance departments. Stop in to see Gideon in Service and be sure to tell Collette hello in Accessories/Sales. They are so helpful, professional, and always friendly.Thank you again – especially Chris Norris – for making this consignment sale a quick and easy one for me!
Nick, Chris, Matt and the entire G-Force team were fantastic! Smooth, hassle free deal. When we ran into a trailer issue on pick up day, Nick stepped up and arranged delivery. Our new toy was dripped at our door an hour layer! Thank you G-Force crew!!
These guys and girls at G-Force are professional, courteous, knowledgeable, and appreciate your business. This is the second sled I have purchased from them in the last 5 years and I will continue to make the 5 hour drive to Denver for my snowmobile needs. Don, Zach, Collette, and Nick (sorry I forgot the others names) were an absolute pleasure to work with. Don Werner is a grand master of anything you can hang onto with a motor..... especially snowmobiles. These people are passionate about what they do, enjoy their jobs and ride the products they sell. The mechanics are the best in the industry. The snowmobile is finely tuned and it chows the POW. Thanks G-Force....... and Ski Doo.
The staff in every department are extremely knowledgeable and eager to help went in on 8/26/20 around 330 pm to look at the Can am spyder f3t just look by 6pm had found the one I loved papers were signed and on Friday 8/28/20 I picked up my newly built Can am and brought it home love it love it love it
Speaking strictly about their on-site MSF training and eCourse: forget about it! There are others in the area with a lot more to offer.
Service department review:Brought my recently purchased used bike for a master brake cylinder recall to them. They offered to do the rear breaks for a reasonable fee and I asked them to do a coolant flush and refill. I was quoted roughly 200-250 ultimately came to 170ish. They performed all work as expected, although somebody seemed to have not ordered the part when the appointment was made so a few days I was without the bike longer than expected. This seemed to be against protocol, I’ll chock that up to human error.However I mentioned a low rpm bogging issue that persisted after the maintenance I performed, such as oil/filter air filter, fuel injector cleaner etc. He said he’d have to ride it to really say. He did not mention a price for a diag but, I was really just looking for an opinion. Regardless, I probably would have paid a fee just to have a diag performed if that was what he recommended and it was a reasonable price. It seemed to be around 140 I later found out.About a week later the part came in and I get a call the repair is done. Full compression checks, spark checks, inspection and replacement of the plugs, the whole 9 yards. About 200 dollars of parts and labor were billed in addition to the requested worked. I was never contacted.Now, reasonably I would have probably paid 140 for the diag, they reasonably would have rolled that into a few more dollars for the spark plugs and the labor to put them in. I likely would have just said go for it I’d rather it just be running right. Alternatively if he just said at the gate hey you said it’s 15 years old just replace or check the spark plugs, (which was already recommended by a mechanic friend and was never done by original owner) I would have done it myself. But I was never told any pricing or process or fees I had to ask up front and only when it was done was I offered a price breakdown.Now, respectfully they realized this error and graciously waived the fees and only charged me for the plugs as soon as I mentioned I was never contacted. But, if they just communicated more throughout the process especially since it had to sit longer waiting for a part that wasn’t ordered and also a holiday weekend it wouldn’t have been a problem.At the end of the day they took care of the customer and they washed off the bike and everything for me. Overall a positive first experience with them, even if there was some issues along the way. Will probably go back if I needed a major service done. I work in other repair services and all fees are explained up front, not after it’s done.
The staff was very friendly and knowledgeable! I went in looking for a snowmobile and the salesman Scott See was great! He helped me narrow down what I wanted because I was walking in clueless. There was no pressure when trying to make a decision and he stayed past close trying to help me find exactly what I wanted! Matt Kary helped me get all the accessories and spare parts I could ask for! I highly recommend Matt, Scott, and the whole gforce team.
Today I purchased a Seadoo Wake Pro 230. The staff made this entire process seamless. I want to thank Ryan and Nick for their exceptional customer service. Brock for going over the Seadoo with me and explaining how to properly operate it. Sean in finance for making this process quick and easy. I definitely recommend G-Force and look forward to my next purchase from them.
Ryan was a great salesman!! Everybody there was super nice and professional. They made our buying experience one to remember and also gave a great training session on the machine. Parts and financing were also awesome. Thanks Gforce team for the great experience.
I have been dealing with G Force for 5 yrs now and have always been happy how I am treated when I walk in the door. From sales to service they are always helpful and caring. And as I have chosen to go up to newer machines they have always very fair and work hard to get my business, and will always recommend this dealer!