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Security Self-Storage
9750 W Jewell Ave, Lakewood, CO 80232, United States
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Security Self-Storage
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Ha
Review №1

The GM, Cortni, was amazing! She went above and beyond to get me in under short notice and was so helpful and kind. The whole property is well kept and clean, including my storage unit. 10/10 would recommend!

J.
Review №2

Great people working here! Thank you

da
Review №3

By far the single most shady business on this Earth. RENTER BEWAREAbsolutely no security, nobody around to help, district manager has no answers other than to say I dont know. My security code was changed and I was unable to access the 24/7 property in the middle of a weekend. Nobody answers the phone. I didnt change my code, their response was we dont know who change it we dont know when, we dont know why and theres no way to find out. This was from the district manager. I received a past due notice when I wasnt past due. I called district manager and he confirmed Im not past due and when asked why I received the notice he replied I dont know, thats a good question . This place is anything but secure. I highly recommend against them at any of their locations. This place is a total sham operation. Shady shady shady dont do business there. Plenty of other storage units out there.Wow I just talked to THE district manager again and he assures me there is absolutely no way to determine when or why my security code changed or by whom. He states that technology doesnt exist. He states hes been doing this 13 years yet he has no idea how, when, why, or by whom my access code was changed. This cannot be done online, this is something that is manually changed. The technology does exist it just doesnt on their antiquated technology. They should consider a name change. NOT SECURE AND NOT SURE SELF STORAGE. dont give them your cc number over the phone either and if you do, watch your statements for unauthorized charges.If they only change the code in person with an ID they should have zero problem telling when it was changed and by whom.....yet they cannot....because they are NOT SECURE AT ALL.How many months later? Still no response. Still unable to provide details. Im so glad I got my stuff out of this tweeker business.

Ti
Review №4

The manager is extraordinary. She patrols the facility speaks with the tenants. Excellent customer service.keep up the good work

Jo
Review №5

The manager, Cortni, is extremely helpful and enjoyable to deal with. I have just gone through the stressful time of moving, and Cortni helped to drop my stress level with her friendly style, affable nature, and great customer service.

Ga
Review №6

Very friendly, and fast. Easy to get started and was able to start storage. Cortni was awesome.

Sh
Review №7

Cortni is great! She was quick to get my storage rental, and great at explainng. Thank you!

Bl
Review №8

Cortni was super helpful and excellent to deal with. Thanks so much!

Ji
Review №9

Im wondering how many other cash paying customer arent being recognized.

На
Review №10

I had such a great experience with this place, it was my first time using a storage and I was surprised how convenient and easy it is. Courtni was so amazing and helpful, thank you very much! Access is easy as well, 24/7. Definitely would recommend this place to my friends.

Ma
Review №11

Cortni the Manager was super friendly and helpful,The storage unit was clean and easy to accessBUT I find it deceiving from corporation, that the storage is posted as climatized yet as Cortni told me “not this storage, it’s just on the website”

Ta
Review №12

Great place, great workers! Cortni was super nice and helpful!

Ci
Review №13

The General Manager is awesome. She spent lots of time talking about the lease,process, she said she is passionate about her job and it shows. Check them out.

Br
Review №14

Great place to rent from and great customer service.

Be
Review №15

Cortni at front desk was very helpful and FAST!

Ge
Review №16

I love this location! The site manager Sheila is great! Very helpful, extremely professional. The units are clean, and the security is on point with 24hr. access to my unit. I definitely recommend this storage facility based upon the efficiency of the manager!

Ni
Review №17

The women at the front desk is super helpful and has a great attitude. Plus, I love that this place has 24 hour access!!!

Ma
Review №18

A great clean facility! Cortni the manager was super helpful, highly recommend this place!

Gl
Review №19

Best storage manager and storage ive been too and had to deal with

Wy
Review №20

The manager went above and beyond to help me out. I would recommend using this place over others

Ph
Review №21

Logged in to compare prices to other storage places. Their prices were very high, almost double similar units at other places. I definitely would not be renting there.

Ju
Review №22

Friendly people working great attitude. Extremely clean. 24 hour access is also awesome

ka
Review №23

Friendly staff, great price, very secure!

Ev
Review №24

Amazing staff!!!! Very helpfulAnd nice!!!

Mi
Review №25

Great storage facility with a wonderful staff. I rented a unit from Security Self Storage Lakewood for about 3 years with absolutely zero issues. The manager, Sheila, is fantastic and always has a smile on her face, always very welcoming and genuine. When Sheila wasnt there, Debbie always took great care of me and provided the same excellent service. Ron always keeps the grounds nice and well maintained, and always makes sure that my unit is in good working order. The only reason I left was because I moved into a place with a garage so I no longer needed additional storage. I would certainly recommend Security Self Storage Lakewood.

Da
Review №26

Clean, well maintained and secure. Onsite manager, Kaylene is very helpful, professional and kind. Unit was clean was we moved in. Kaylene came to see that all was well and asked if there was anything I saw that needed attention. Love the 24 hour access.

Je
Review №27

Went with a friend to his storage and got to see and hear a little bit about this storage place and from what I heard and seen, I really like it.

La
Review №28

Been using these guys for over a year now and they are great! The 24 hour access is super helpful and the staff has always been very polite every time Ive needed to speak with them. Very secure and the price is great!

Be
Review №29

Our good friends and we I went together and rented one storage. It has paid for its self. Very clean. The first month rent was under 40.00. Will recommend them to friends and family.

LA
Review №30

This storage facility has been the best experience I have opportunity to work with. The Manager (Sheila) is a business professional with an excellent attitude. She keeps the premises very clean and 24 hours easy access.

Pa
Review №31

We have been with Shiela Harris at Security Self storage on a West Jewell Ave for over 2 years now and we couldn’t ask for a better General Manager than Sheila! She is very nice and always very helpful every time we visit our storage! She manages her property so well. It’s always so clean and looks so nice. The property is 1 in a million compared to a lot of other storage areas. She works very hard to make her property look great! We are so glad we chose her storage property! We will never go anywhere else! Sheila is an awesome manager and person!!! Thank you Sheila and Security Self Storage!

Br
Review №32

Convenient location great staff highly recommend

De
Review №33

Sheila is great always has taken great care of me and my family members who rent at this facility. 24 hour access and great staff. I recommend to anyone looking for storage space

Wa
Review №34

I am a return customer and Shiela is so nice and professional. My things have always been safe and facility is always clean. I am treated like an individual not a number. I am giving 5 stars and would give more if i could.

Ro
Review №35

Well, Ive used this place twice. There is no better place to store your valuables. Sheila called at one point to tell me I hadnt locked my unit properly. She caught it during a routine inspection.All that being said, this place is as good as any to store your stuff.Sheila, if you read this, thank you for being a great on-site manager!!!

Mi
Review №36

The on-site manager has the professionalism of a 3 year old child. The so called secure facility allowed my wifes storage unit to be ransacked twice with no action whatsoever except to shift blame. My wife and I mentioned the open access panel the ceiling allowing a free for all to the unit. Nothing was done to replace the panel and it was used in a robbery of our unit as well as others in the building. Not only were we NEVER informed of the robbery, the manager had the odasity to blame S.W.A.T. for the broken and missing items. These items were a necessity to our business. Tools, personal irreplaceable items, even my kids piggy banks are gone and this supposed secure storage facility tried to brush it off like yesterdays dust storm.

Sc
Review №37

Amazing management! Very clean and safe. I will definitely use this facility for future storage.I highly recommend!

Sh
Review №38

This storage facility is a joke. Dont store anything here you actually want back! The on site manager is the most unprofessional person Ive ever encountered in my entire life. My unit was access point to the attic and therefore I was supposed to know it was going to he used for SWAT access and prone to break INS and then the manager Sheila allowed someone who the county had a protection order in place for my safety into my unit by cutting the lock off??? This place was the most unreasonable, illegal, and mendacious entity I have had the displeasure of dealing with. You are not safe or secure here in the least.*** 4/10/21 Under new management now. My review may be out of date. At least I hope it is...

Ow
Review №39

The best storage facility Ive ever rented from. Clean, secure. Nothing but a positive recommendation.Also its always been a pleasure dealing with the general manager there on site, Shiela Harris.

Go
Review №40

Sheila is the best person in the business! She is helpful, kind and will figure out any situation you may have. If I ever have a need for a storage unit again, I will only go to Sheila at Security Self Storage

Sh
Review №41

I pulled in after driving all the way from Chicago Illinois I forgot my shirts in the cab of the U-Haul I was told that it was no problem and to come on in I think them and apologize for the way I was and said I could go get a shirt and come right back I was told dont worry about it and was invited inside then I waited outside to go look at the storage unit we just decided on with the clerk when I was told that I had to leave and they are refusing my service because of the way I was dressed and that I couldnt speak with the manager about it. This is the most unprofessional disrespectful business I have ever walked in.

Sh
Review №42

Sheila is wonderful! Thank you for helping me choose the right unit!

De
Review №43

Great experience the staff has always been great to work with.

Da
Review №44

Sheila runs Security Self Storage on Jewell Ave in Lakewood, Colorado. She is first class in all ways. One month I accidentally paid my account short by $1 so Sheila put her own $1 in the till to make it good for me. What a gal. She is always cheery and she makes everything work. The whole setup would not be anywhere near as good without Sheila. She held an additional unit reserved for me for 2 days knowing I would come in and pay as soon as I could. That made it work for me to store the furniture for my dearest Janet who moved in with me and we needed to store some of her furniture. Could not have made it all work without Sheila.

Ni
Review №45

This facility is very convenient and easy to access with their 24 hour entry. The manager has been very helpful and knowledgeable with any questions Ive had.

Li
Review №46

I cannot express how much Sheila went out of her way for me she was knowledgeable helpful and completely professional!!!Whoever owns Security Storage is very fortunate to have her as a general manager!!!!!! I give my experience and her alone 5 stars.

Ed
Review №47

Shiela has been an absolute wonder to deal with, always kind, talkative and helpful. She takes the time to really help you out and make sure you are taken care of. I am unfortunately moving to another location but due to her CS, I am staying with this company. If the manager at the new place is even 1/4 as good as Shiela, Ill be more than satisfied. Wish I could stay at this location.As long as you apply common sense and pay your bill on time, dont cause any issues and understand your due dates you wont have any issues here. I am a minority and race is definitely not an issue here so dont be fooled by a review claiming as such.

De
Review №48

Best experience of renting a storage, Shiela has been the greatest help.So love her.

Bo
Review №49

I rented a 10x24 for 3 years. I lived all the way across town and used this facility because of the manager Shiela. She was always nice and professional. She took care of everything and I recommend Shiela at Security Self Storage on Jewell.

As
Review №50

It wont let me give 0 stars. I was told to rent somewhere else because Im on SSI despite telling them I am getting way more then enough to pay my rent and a storage locker there. This was after an indepth interrogation into my personal life. Worst services ever and highly illegal.

Za
Review №51

Always clean. Gated and not that busy.

Ta
Review №52

Very clean great maintanace and upkeep. Friendly staff. Noice or bugs. Not even dust on my Things. But it is pricey. But good monthly specials.

Je
Review №53

I have been using this place for a very long time and I have seen many managers come and go and all of them have been unfriendly and not knowledgeable! I would have moved my stuff a long time ago but this location is the best for me so I have put up with the bad management.... Then they got this new girl! Sheila... Very nice very knowledgable.... Alway ready to help! I enjoy going there again and Im now glad my things are in her care!!! Please dont lose her!!! I dont think I could deal with another rude unfriendly person! ...... Note I do wait to do business with her because the new helper guy Tom is a joke and has no clue what he is doing!!! But with Sheila there I will always feel like Im a valued customer and know my things are in good hands ❤️ THANK GOD for Sheila!!

Mi
Review №54

Nicest manager Ive ever dealt with when storing my stuff.

Ta
Review №55

The manager took her time to show us the place and talk to us after business hours. Very nice, friendly and helpful

Gi
Review №56

This is a TERRIBLE place to store your belongings. The manager is constantly calling the police on people that rent from this place. She is in everyone’s business so if you have a storage like I do and you like your privacy this is a bad place to go! This is by far the worst experience I’ve ever had in Colorado.

Ri
Review №57

Shiela cares more about her customers than anything. She is a great manager. If I need to store anything and need extra room Ill rent here again.

mr
Review №58

The manager is very kind and helpful, clean, security and well maintained.

Sh
Review №59

The crabby lady who answered the phone today lost a client. I need a storage unit, too! Thank you security self storage!

Ho
Review №60

The manager is great very helpful with a great attitude and very professional.

Ya
Review №61

Horrible manager. Lets people live in their unit.. and she is a very rude person

De
Review №62

Good prices and Shella is a sweetheart.

k.
Review №63

Easy to deal with, clean facility, great service.

ra
Review №64

Why must they close the gates at 9 by the time you get off work and get there you have less than an hour

Ri
Review №65

Very cute manager.

Kr
Review №66

Great and friendly servicr

Am
Review №67

Safe & Easy To Access !!! Very Friendly staff!!!

Jo
Review №68

Very kind and professional.

Th
Review №69

Great!!!!!!

Information
37 Photos
69 Comments
4.3 Rating
  • Address:9750 W Jewell Ave, Lakewood, CO 80232, United States
  • Site:https://securityself-storage.com/self-storage/co/lakewood/jewell//?utm_source=GMB&utm_medium=organic
  • Phone:+1 720-370-4446
Categories
  • Self-storage facility
  • Moving supply store
Working hours
  • Monday:1–5PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:9AM–5PM
From the business
  • Identifies as veteran-led:Yes
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