Terrible experience. The sales team seems to fair gentlemen. The GM Rick Martinez is terrible. I[ll spare you the details. Ownership, if you see this, please feel free to call me with details of his lies and laziness.
Sales staff is great. General Manager is arrogant and disrespectful as he cancelled my order the day of delivery after having my deposit for weeks! Drove 6 hours to get it
Had two recalls done, one of which needed a part ordered, so knew Id have to leave my car overnight. Part arrived on time and they had it ready to pick up not long after.No up selling or extras, just what I needed done, done right the first time. Thank you, Amanda and all. I know which dealer to go to from here on out!
Love this place. Love my job.
Great experience. Wonderful help from Bryan and Becky. Small town dealership with small town friendliness. They are 4 hours from me but it was well worth the drive. Best experience with a dealership I have had.
Both Will and Brandon were very friendly, kind, and helpful. Had an unexpectedly great experience!
Awesome experience for buying my first car from them. I will be buying plenty more.
Highly recommend this new Premier CDJR dealership! Amazing customer service and support here. Thanks team and congrats on the new location!
Drove over 6 hours one way to pick this ram trx up for a friend. Dealer decided they had other plans for the truck after my friend had put a deposit on the truck weeks in advance. Management here is not worth trying to do business with.
Friendly people with a great staff.
Porche Parker was easy to work with. I have gone through many vehicles and this is by far the easiest deal I have ever done. Truck had a couple issues after getting it but once I notified them everything was fixed and more no questions asked!! Super awesome customer service in all departments and everything done faster then anywhere else!! I highly recommend
Quick and efficient, got me a great interest rate, and working to get truck the way I want it
The staff was helpful and friendly specially Amanda in service and Larry in the shop
Great place! Delivered my new truck to my house!!! Awesome service thank you!!
Great place if you ever need a new truck. Ask for Rocki Sanchez.
Amazing service from start to finish
Great Dealership. I was in contact with Bryan about a Traverse my wife was interested in. He took care of us from the start. Even though the dealer is running on a small crew, he passed me off to PJ to send pictures of the car to be sure we knew what we were purchasing. We live 2 1/2 hours away from the dealer so we wanted to make sure we didnt drive over for no reason. We went a few days discussing the decision of purchasing the car, Bryan gave us enough time before calling us again to touch base about our purchase instead of calling non stop which is good. We set up a time to go look at the car and when we got there it was in the front ready for us to look at. We decided to purchase the car and with it being dirty, Bryan offered to get it cleaned and deliver it the next day. They were having issue getting the contract typed up due to internet issues. Even though we lived in NM, Becky got the contract situation handled and made it possible my wife could get her car the same day as promised. Thanks again to the crew.
Very easy to deal with very pleasant people very professional from start to finish it was good doing business with Porche Parker.
By far the worst buying experience I’ve had. They have botched the paperwork so many times. I’m going on two months of having the vehicle and they still haven’t paid off my trade In, so I’m still making payments on a car I don’t have anymore.
I bought new 2019 RAM in Midland - Big Mistake. The Midland dealer doesnt care about service after the sale. Lamesa dealer (Truck Town) has given me excellent service on my RAM. I was at Truck Town the morning of 1/5/2021 and dealt with the lady manning the service counter. She went out of her way to help me, was polite, courteous, and professional. Required service was prompt, complete, and well done. All my future RAM business will be at Truck Town in Lamesa..
I saw a truck online, and decided to take a look at it. I showed up, and they said it was sold. I informed them it was still listed as available online, and the v guy at the front desk said It stays there online until the paperwork is complete.. Well maybe you should put it as pending. His attitude is what the the problem is.
Great place to buy a vehicle.
They sold me a car that had electrical problems. I was not given a copy of the paper that said I had 30 days to bring the car back to have the problem fixed. They titled the car w the wrong mileage. I had a hard time getting them fixed. I traded the car after the mileage was fixed and now it has been more than 6 month and I still don’t have my warranty’s refunded or my gap ins refunded. They owe me close to $5000.
If you find a vehicle online and get a call dont ask a question harder than what color it is because it takes 5 minutes to answer the simplest of questions.
I live in Az and bought a truck from here, and without having been able to physically see the truck in person. Spoke with sales staff about it extensively and requested photos and read everything possible about the truck. Well upon getting the truck shipped to me, after spending time going through the truck, I started finding out the problems it has and have tried communicating with the sales managers and salesmen to try and get these problems taken care of. They are horrible at returning calls, emails or any type of communication. You would think they’d be better at trying to make things right with their customers, but instead they’ve lied and fed me nothing but BS! Never again will I give them my buisness......
Absolutely the best service around! Traveling threw my Jeep died out of nowhere. I called them spoke with them got it there and they had it fixed and going within a few hours! Absolutely blessed we happen to be in Lamesa when this happened and got amazing service!!
This is the worst experience I have ever had with a dealership. Run from these folks, they cannot tell the truth and are a bit shady. I cannot believe they are able to keep the lights on.
Very easy to deal with very pleasant people very professional from start to finish it was good doing business with them
Bryan is awesome! He made the experience painless, and really worked with me with both the price and my trade in! ASK FOR BRYAN! He will get ya fixed up!
My worst buying vehicle exprience here please stay away from this dealership no good service whats so ever trust me you are gonna become a babysitter forsure .
Ive never had to spend 3 days back and forth to get a car...maybe a day but not 3. I felt as if we were being given the run around but we finally got taken care of. I just want to recognize our salesperson, Bree she went above and beyond and because of her we were finally able to drive off the lot with a vehicle. They are very lucky to have this young lady on their team! Thanks Bree you rock!!
Awesome people that work here
Lezlee Hernandez helped me get into my car she was very understanding and helpful, she worked with me after test driving a couple of vehicles. She even stayed way past closing time to make sure I was good on everything, and very patient.
Great customer service. I would definitely recommend this place to anyone. This is a must stop for sure if your in the area. Some of the most polite staff around. This place is a must check out for anyone in the hunt for buying a new vehicle.
I recently found myself in need of a new car with very specific requirements and a very specific budget. The staff at Truck Town Dodge were so helpful throughout the whole process, offering advice and working with me to get a car that suited my needs. Trey was very informative and positive while he showed me different cars on the lot and explained the features to me. Jared worked with me for hours, going above and beyond to find a car that was right for me. He found a perfect fit on another lot, but despite the distance, I drove it home the very next day! Toby, the general manager was very supportive of my situation and walked me through anything I didn’t understand. The finance manager, Chad, helped me get a great interest rate and walked me through all the paperwork I needed to complete. The whole experience was amazing – I trust this team to get me exactly what I need without all the sleazy underhanded techniques you see at other dealerships. This was so much less stressful than my last car-buying experience, and I dare say it was even pleasant! Thanks Truck Town staff; I would highly recommend this place to anyone!
I highly recommend truck town. I had the best experience. Everything was worked out over the phone. Lezlee was really knowledgeable and new what was needed to get the job done. We are from Dallas and she made it happen for us anything is possible. She worked very hard for us and got it done and made it happen. Thank you so much lezlee for all your help. We really appreciate your hard work. You’re the best! Thank you again!
Great place to get your next vehicle! I went in with a few questions, and wanted a deal on a brand new truck that I wouldnt have imagined possible.Be sure to talk to Dylan Register. Hes very knowledgeable about all of the vehicles, and he made the experience more comfortable like taking to a friend, rather than being pressured by a salesman
Definitely need to come in ASAP to get your new truck or car from Truck Town Texas from my friend Dylan Register!!!! He worked with our credit and was so helpful dealing with the process in buying our new vehicle! Thanks y’all! 🙌🏽 loving my new 2019 Jeep Cherokee 💙
I was looking for a specific 75th anniversary Jeep Wrangler in Sarge green, fully equipped. The entire team at Truck Town was amazing in their dedication to meeting my request. It was quite an ordeal finding the perfect vehicle but they never wavered in the search. Great vehicle...great price...great experience.
This dealership does not even deserve the one star rating that I had to give it. My husband spoke to Joseph on the phone and told him what we were looking for. We had a specific 2017 car In mind, specific color, options, etc. Joseph told us he would try to locate the car and call us back. When my husband followed up with Joseph by phone, he assured us that he had 2 cars located that met the criteria we had given him.We drove almost 3 hours to meet with Joseph and arrange a deal. When we arrived at the dealership, Joseph gave us a printed out listing for one car (not 2). On the first line it was obvious that the color was wrong and the options were not all there. When asked about this, Joseph tried to convince us that Redline and Octane Red were the same thing and that all the options were on the car even though they were not listed. Sounded like a lie to us, so Joseph took us into the sales managers office for more assistance. Long story short, we left with no car, no possibility of a car being located and a wasted 6 hour round trip drive. These guys either dont care, are out and out liars or are just totally incompetent. Take your business elsewhere! We ended up getting the exact car we wanted from the Star Dodge dealership in Big Spring . We highly recommend the Big Spring dealership........dont waste your time in Lamesa. If the only two options you have is buying a car from the Lamesa Dodge or walking...........Walk!
Very nice customer service. I drove from Big Spring all because a flower in my mailbox. When I got there I found the car I was looking for. No down payment or cash at all. No payments for 2 months. Extremely low monthly payments. I give them a ten starr.
Was stuck at this dealership for 3 days replacing a power steering pump on our 2009 Dodge 2500.I am a trained mechanic .The service department mechanics are well versed in their trade and competent.Adam the subordinate mechanic worked his butt off on our truck long hours.Shop foreman George from Odessa TX a smart excellent mechanic,even took his personal truck and gave our travel trailer to a municipal, free RV park so our stay would be more comfortable while the parts department pulled their heads out of their butts trying to get parts sent each day from Fort Worth.Maria who is probably the service writer was and is a sweet on the ball gal who helped us pull teeth with our warranty and won us many parts and even a loaner car from them.All others in the office,the girls being trained to work at the Chevrolet dealer in town, you suck a__.Peroid.Really.You all are in the wrong business you have no value of time and shouldnt receive personal calls at work.Go pick cotton for a living.Time is money.There are no free lunches in life ladies.Rememver that.Clock watchers.
I bought a truck here a month ago. The sales lady and Brian the finance manager were amazing. I would have recommended this dealership to anyone until now!!! Today I contacted them and got stuck with a different salesman and manager (won’t mention the names). It was the most miserable experience iv ever had in attempting to purchase a new vehicle. Very unprofessional, unable to get answers and the answers I did get I had to wait hours to get. The salesman didn’t have a clue then wanted to argue with me about what I had financed on my prior purchase there. Very disappointing experience. Would not recommend anyone going there after this.
I recently purchased a Dodge Durango, Lezlee was very helpful. Especially with the times I was able to look or test drive. She was very diligent and extremely courteous while I was trying to decide which vehicle I wanted to purchase! I would HIGHLY recommend Lezlee a million times!!! Best car buying experience, thus far!!!!
Our initial vehicle purchase didnt turn out like we had hoped it would. However, we were able to trade back the vehicle for the same purchase price and upgrade to a newer vehicle without any hassle whatsoever. We were treated with respect throughout the entire process and the purchase price of the exchanged vehicle was extremely fair. I drove two hours from San Angelo to buy from Lamesa Dodge and will do so again for my next vehicle purchase.
Jared and his sales team are amazing! Parts and service always take care of me! Service after the sale is great! I drive 2.5 hours just for the service! Wont go anywhere else.
Thanks to Lesly for helping us choose great vehicles friendly people very patient with us we highly recommend other people going to truck town of lamesa for there new vehicles great job !!!😃
Exceptional customer service here. I came all the way out from Lubbock due to having too many problems with the local dealership here. I worked with April Reed and she was an absolute pleasure. Every single time I called I spoke to April and never once received a voice mail or had to leave a message for a call back. They took a while to get the truck done, but I would rather it be done right than done fast. I cant praise them enough. Small town courtesy is always worth the drive for me.
Best dealer Ive ever received service at, they took my truck in right away and fixed it. 2014 ram 1500, had a service electronic braking system code. They replaced one of my wheel sensors the same day I dropped it off. Turned out that didnt fix the problem. They took my truck back in the next day, found there was a wire messed up, fixed the issue and had me back rolling again.
Great service and honest
Dylan and greg did a great job of going out of their way to get me the best deal possible on my trade and the new truck
This was the easiest car buying experience ever! The staff was pleasent and helpful. I shopped at several other stores and their price was the best I could find!
I recommend Lezlee Rodriquez and Greg they helped me get into a car fastThey mean business
GREAT.... Water pump broke and I was sitting on the side of I-20. Had my truck towed to Truck Town Dealership and arrived 15 mins before closing time. The service writer got me in the system quickly and the mechanics stayed past closing to repair my truck. Cant say thanks enough....
Got a brand new 2018 Ram 1500 as a first time buyer.Lezlee was my salesperson.It was quick and easy.5-stars for me.
Lezlee done a great job on my sale. She was on top of it when others failed to do so. If you want to buy a truck ask for Lezlee
Excellent customer service and fast turnaround.Low Pressure sales - Brandon was awesome and Anthony is a straight shooter.
If you’re looking to buy a new vehicle I recommend truck town lamesa dodge Chrysler dealership in lamesa Tx and make sure you see Dylan Register he was very knowledgeable about the vehicles and got us the best deal on our new 2019 Ram
Want me to do with the New SUV for me to get the New SUV
I was surprised how easy and simple it was to get my Challenger fixed. I had a small issue with my car while on a road trip. Its amazing how a blown fuse can wreak so much havoc.
Loved the experience. They went out of thier way to help me and my husband find the right vehicle. We are recomending then to everyone!
Bree help us with bey a now car😉😉 good jod
Service department took great care of truck and got us back on the road
The people on the sale floor are nice people but the shop is full of liars and lazy people..
This has got to be the WORST experience of purchasing a vehicle EVER!! They mislead you, backtrack on what is said, and try their best at making sure they dont lose that contract!! In my honest opinion, if you are going to purchase a new or used vehicle...do NOT make the deal, deal, deal with Trucktown of Lamesa.
Buyer beware! This dealership is earning the awful used car sales reputation. Selling a car with a recall that CANNOT be fixed--one they HAD to know about (think airbag deaths) is certainly willful negligence. Do not think they have your safety or best in mind. After only a few days we realized the problem but they will not even try to work out a deal that would be fair. They dont care about customer service or even customer safety. I guess theyre okay with killing a few people as long as they get a little cash.
Worst dealership ever!!!! They dont even deserve a rating. A negative rating is what they deserve I took my 2012 dodge cummins to them to have it worked on. After it was all said on done, my 500$ Yeti cooler was stolen out of the back, the cooler was chained and locked into my truck. The manager named Mike, told me that my truck was locked in the shop the whole time it was at the dealership. After informing them on the situation i was told i would have my cooler replaced, but it never was.Well it doesnt take common since to tell you that one of their employees decieded he wanted it more than i did. Moral of the story is that they are theifs and liars. I wouldnt take another vehicle to them even if they told me it was free of charge. Worst dealership ever!!!!!!!!
Found a leak quick and got me out in minutes.
Great buy on a 2018 ram 3500 dually
If you like being lied to then this is the place for you. More then the typical dealer B.S
Excelent, good services
Friendly people, quick service and great deals.
Service department was nice and helpful.
My car overheated after 2nd day of purchase and it’s my first vehicle and they can’t even give me a loan car when I have to bring it in and now I got to get somebody to take me up there and take me back I’m not impressed at all
Worst place in the world for service after the sale. They sell you the vehicle and want youto go away. Buyer beware.
Mechanics and techs are awesome here
The service and quality of trucks!
Service is top shelf in west Texas
They are way to slow to have something fixed
Honest sales men
Just stopped by to test drive a van
You no good company
I been there
Been working with the dealership for awhile to get the right vehicle and the right price . Branden Bruton has been helping me look and keeping me in loop on the new vehicles coming in to get me the one I’m looking for. The dealership and the staff have been friendly and helpful throughout the whole process and got my deal done quickly and painlessly. Recommend stopping in and checking them out for your next vehicle
Ricky was great knows what he’s doing good guy most dealers you deal with don’t know what there talking about and give you the run around . Use Ricky when you deal with them he’ll give you the best deal east to deal with makes it hassle free highly recommended
Great place, purchased my RAM TRX at an excellent price! They even delivered it to my home in Colorado