I love seeing all the amount of sporting goods for extremely cheap. Everytime Ive been here its never been packed which does make it nice when you are in a rush. If you ever need something sports related then this is the place to come buy it. Would recommend this place
Great place I got a pair of boots and later I tried them on and find that it was to small so I returned them for exchange to get the right size and they were great about it had misplaced my receipt but they still, honored my exchange. Thank you guys they fit great and am happy with it. A happy customer.
Had everything I needed and the staff were helpful and courteous.
Customer Service is always amazing. Love it
Great staff. Had everything I needed. Definitely coming back in the very near future.
$25 for 200 air rifle .22 pellets &$29 for 250 count pellets... Just lost my business since charging double of the old price of the good ones.... Lol $20 for the cheap crossman ones Walmart sells for 7 bucks!
Big five is my go to for certain baseball equipment since it’s reasonable. I was disappointed they didn’t have line up sheets but I’m sure they are in demand right now. Very helpful sales associates
I love their fitness wear.
I needed an item that was wrongly labeled and they couldnt figure it out because of poor organization. Do not recommend, bad customer service. Save your self some hustle and drive to a different one.
Depends on what your looking for. Only a 5 different baseball cleats all metal spikes.
Salesperson went way out of the way to find the shoe I needed,sorry I didnt get his name.
Nice place for all your outdoor stuffAlways good knowledgeable people to assist you
They had what I wanted and the staff was friendly and courteous.
Friendly staff, very knowledgeable. Did not have everything that we wanted, but they had 90% :-)
Great selections good prices vast inventory
They had dinner great prices on their 🥾. The staff was very helpful and easy to find.
I was just shopping Big 5 to see what they got
There nice and great you when you walk in but checkout is extremely slow and the selection of goods is just ok.
We find what we are looking for every time
I called and was told they had what I was looking for in stock. Only to find out they didnt! So I drove across town and wasted gas for nothing! But the gentleman that helped me was friendly and said it wasnt something they stock. In conclusion the person answering the phone needs to be knowledgeable or willing to help! Just doing anything to get someone in the door is a underhanded way to do business!
Unpleasant shopping I literally had to price scan every item I needed!! Very unorganized and poor customer service!! Go somewhere where you can be treated as a proper customer and try to help you out when they do so many mistakes on their end!!
Had to make a clutch purchase of a canopy during memorial day Monday. Kudos to Justin who was very helpful!
That store has everything I love from guns and knifes to nice hats and cool shoes love that place
Got good stuff. Fishing gear is lacking, but I can get my licenses and basic stuff here. Pretty fast service
My favorite place to go for sports equipment and many other things. Their sales people are very helpful and friendly. Thanks
Good store like there sales
Very bad organization, rude employees, dont recommend coming here, drive farther for better service.👎
Wonderful. Staff and assistant manager were very helpful. Adriana helped me get the right shoes and fit. Thank you so much. June Perkins
Helpful and friendly employees Quick Service
I was able to return a pair of shoes I didnt want after the purchase without any hassles.
Nice place, nice employees. Got exactly what I went in for. And a little more. Will shop there AGAIN
My friend got a pair of work boots. There was just 1 lady workin the floor. She was very nice tho.
The Big 5 Sporting Goods staff were available the moment that I had a question in regards to an item that was on the one day only bargain. This provided me with some time to look into other merchandise that caught my interest.
Friendly staff. Lines are not long and if so they do move quickly. Always good sales
Nice customer service good people helpful with sunglasses and shoes got some New Balance shoes great had to return an item no hassle no problem
They have the best sports gear
Recently went here to buy a gun for the first time in CA. Based on my experience back east vs. what Ive heard about the CA process I wasnt sure what to expect. It was overall a great experience. Very helpful and knowledgeable staff. Did the whole safety cert, purchase and background process right there. Definitely have run across a lot of gun shops where Ive seen the staff being pretty rude to new gun owners or just people who werent knowledgeable, these guys are definitely not like that. They are very personable to both experienced and new gun owners. Also, decent prices on ammo, will definitely be back for more when I run out!
The place is very helpful when in they get memorabilia and bought what they had it was very expensive way more than expected
Were friendly and very helpful
The store has a lot to offer but the boots I wanted were to tight I couldnt even get my foot in them, was disappointed.
Guy at gun center was very rude not professional at all
Possibly wounderful time
They had everything we wanted and were looking for.
Nice store but you will need to know what your looking for staff are friendly but very poorly trained in the departments theyre working!!!
Lots a good stuff and good prices costumer service needs some tutoring or guidance
Ive been in this store twice and each time I have been in there no one has asked me if I needed help and when I asked for help the lady was very rude.. but its nicely kept.. aisles are clear.. pieces are okay..
Always packed but staff is polite just saw some gut stealing while this girl was flirting with this black guy wow
Walked in, asked for help, received it, made purchase. Quick and easy.
It didnt have my size shoe
Im sure things get hectic in the store during the holiday season and things get moved or misplaced often but I could not belive the management refused to give me the sale price on a champion sweater hung on the same rack as other like sweaters. I work retail too and I know for a fact we work to provide great customer service so our loyal customers keep coming back to shop with us... not here.I am so dissapointed with Big 5 for this oversight and for the way their management reacted to my issue, I was a long time customer.
Sales People were very helpful and nice
Too expensive on all items pandemic prices I guess..
Ammo, ammo, ammo and more ammo. Make sure you’re there early on Friday or it’s all gone lol
Bad customer service the person at register was rude
Friendly but pricey
Employee who works in the shoes, great person. Helped me get my size and a bit after came to check if they fit or if I need another size. Super helpful. He needs a raise. Got leather work boots for $29.99. Great price.
Food is always good
Very happy with the service
Gee, why do I love Big 5 Sporting Goods...I used to live in Minnesota, the Land of 10,000 Lakes. What does one do there on a weekend, or vacation, or when you walk five feet into one? YOU GO FISHING.Here in California, thankfully, Big 5 has what you need, especially the coveted Fishing License. Of course, here in California, dont forget to get the SALT WATER STAMP on your license for fishing in the ocean. They dont need it in Minnesota, even if Lake Superior is so large you cant see the other side, most folks think its an ocean. Its still fresh water.Yes, I LOVE to fish, and Big 5 Sporting Goods will outfit you, whether its fishing, hunting, soccer, baseball, football, you need it, they have it! Checkem out!
I always go here to get my tennis shoes. Tennis balls and rackets .baseball equipment. They always have something f is my style for my tennis shoes.
Havent been to Big 5 in years. Its a pleasant place had quite a lot things that you can only get online these days. For the most part. Definitely going back and spend more time looking around.
Salesperson did not know anything about the product we were looking at. I told him what we needed and why ( just a weight bench) and still he gave us the wrong one and we had to take it back to get the right one.
Good service, clean store. Generally a decent amount of ammo.
Always a great atmosphere at this store. Employees are friendly and the store is amazingly clean for the A.V.
Good more in store coupons needed. Not too much a difference with reg and black Friday sales
Courteous, friendly and Knowledgeable staff. Stocked with plenty of indoor, outdoor sporting goods with nice selection.
Our cashier was great and really took care of us...Thanks!
Great prices on sporting goods, including some of the best prices on shoes. Unlike most sporting goods stores, they have great prices on most items. Similar to academy sports on pricing.
Love the service and attention every time I shop here
Small sporting goods store. Better service than the bigger local stores. Knowledgeable and friendly staff. Found everything I needed quickly with their help.
Ok here fast help
The employees are friendly and helpful. Brandon helped me find what I need as an alternate to what I was looking for. Thank you everyone that helped
Service was great, was greeted and asked if I needed any help, on more the one occasion. Recommend shopping here!
I wish the store was bigger. The selection is limited but the only place to get affordable sporting goods. They run out of the sizes Im looking for all the time. And they get their stocks in too late; like mid to late season when Ive already bought it elsewhere because they didnt carry it earlier.
Good shop. Knowledgeable staff and competitive prices are what make this my first stop for sporting gear. Most of my fishing gear has come from here.
Always find everything I need. Great options in prices.
I like this place because it is a one stop fitness and sports everything. Whatever your activity is Im sure that you can find it at big 5. Also I like LA Gear remember they were a huge hit back in the 90s. Anyway some of the prices are reasonable some are okay but all are good. thats why I shop here.
We bought a pair of water proof boots as a gift. While paying for them, my wife noticed they didnt look exactly the same. The clerk and manager assured us they were the same.Upon opening the boots, the person who the gift was intended said these boots feel great, but they are NOT the same.One boot had speed laces, the other one didnt. We are taking them back to get a pair of the same boots.
Nice store, good deals, good service, helpful, Im very happy with my visit!
Shoe salesman was VERY HELPFUL!!!
Everyone was doing the distance thing. So that was good
Great customer service
Lots of nice things....prices are fair, customer service were very curtious.....
Best store to get sports stuff
Over priced
Good deals, exactly what I needed
Best sports work out supplies
This store has good prices on sale items. The employee who helped me was nice. He kept getting a paige to answer the phone but, he finished pulling my product from the cabinet and completed the sale before taking the call. He was polite and thorough. I always say that we have very few choices in shopping here in the Antelope Valley. I will go back to this shop.
Always seems to have what we need. Way cheaper than Dicks sporting goods. Good deals and give military discounts for retirees as well as active. Unlike Dicks.
Bought a great canopy for the beach. $70 off. Beat Amazon by a mile...this time.
5 employee & mgr dont know where store products are located . not much help . wasted 20 min. To get that grade of assistance....
Great customer service experience they help finding items.
Great customer service
Great customer service thank you Danielle in Lancaster, Ca
This Big 5 has the nicest people with GREAT customer service. We will definitely be back. Thank you
Girl at check out was very friendly, bubbly even. Give her a raise, whoever she is.
Everyone was very helpful and nice Quick Service that helps a lot
First impression was that it was kinda small and dumpy. BUT, I found what I was looking for with the help of an employee who actually knew where things were located and seemed to Want to be helpful. Also, other employees were very helpful in other sections of the store and knew their stuff as well. All in all a very good shopping experience. Would give five stars if there were a little more elbow room.
Girl working the counter was excellent. Didnt catch her name but great customer service skills. Its s good place for SPORTing goods, but we only ever shop here in a pinch for camping/backpacking supplies. Their inventory is sparse but helps from time to time.
The girl that works there is so cute and gladly assisted me with my question.thank you .