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Tobacco Palace Inc
219 Park City Center, Lancaster, PA 17601, United States
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Tobacco Palace Inc
Comments
Tr
Review №1

This is a nice little smoke shop in Park City Mall its not huge but it has a really decent selection for the size and they also have Delta 8 products

TJ
Review №2

Nice workers easy to find merch

Au
Review №3

Great saleslady had helpful service and got everything i needed from candles to cigarettes and a few other items

Ti
Review №4

A well run Tobaco Shop with ALL the good cigars. They have a lottery machine and an AMT machine. Nice people!

Ca
Review №5

Ok tiny mall smoke shop.

Mi
Review №6

Excellent customer service and selections.

Al
Review №7

Was willing to give me a discount if I bought two lighters! Great selection of torches and Zippo

Gi
Review №8

Great cigars, CBD, lottery. Friendly staff, very helpful.

Ju
Review №9

Good prices

Je
Review №10

Good self merchandise

FE
Review №11

Nice place play my Lotto numbers there!

Ka
Review №12

Most everyone Ive dealt with there has been knowledgeable about the products they sell and how to use them. Being that its inside the mall, I rarely go there. It is a nice treat to go to when I do get hauled off to the mall by a family member.

Ja
Review №13

Wide assortment of products available with a very knowledgeable staff. Will definitely be going back here for all of my tobacco and vape needs!

Ro
Review №14

Good customer service. Great selection of cigars of all types. Prices are decent. Can get better deals online from Thompson cigar but this cuts out shipping and of course dont have to wait for shipping.

Da
Review №15

More than tobacco, this place has knives, CBD, vapor supplies, lottery, and more. Friendly and helpful staff. Easy to find in Park City mall.

Gr
Review №16

Whenever I go here Im always helped in a timely manner and no matter what kind of traffic is in there theyre always very patient and helpful. Def would recommend here over other stores.

Sh
Review №17

Every salesperson Ive ever spoken to had answers to questions. They are prompt, handle rushes well, even when customers are browsing and want attention- they know how to handle that type of pressure well without offending customers... which is pretty rare these days.

Da
Review №18

Great selection of anything you could need. Awesome selection of tobacco pipes. They have Benchmade, kershaw and crkt knives plus others if that interests you. I was like a kid in a candy store.

Ad
Review №19

Stopped in to look at the zippos, as my husband collects them. I had my three small children with me as always because my husband works long hours and we are not from the area. They have a very large selection of candy which I allowed my children to get one of a piece. My one year-old could not wait. So I picked up another pack of candy for them to ring up. Unbeknownst to me he had dropped a few pieces on the floor. Normal kid stuff. I was told my one year-old needed to wait outside. They were nothing but rude about it and I would not recommend anyone giving them their business. They allowed two other mall workers to cut in front of me while they Scoffed about my children. Never ever again

An
Review №20

Great customer service everytime I walk in. Their return policy needs to be amended to certain items.

Mi
Review №21

Honestly you want knifes come to here and your cigarettes and tabbaco its a really cool store but I still recommend going to an out side store prices are high in the cause of the mall

Ma
Review №22

Went in to buy a vape for cbd. Told them I was just diagnosed with cancer. They sold me one for 80.00 that I found online for 25.00. Tried to return it the same day, they said no. I understand profit, but ripping off a cancer patient, is out of the question. What comes around, goes around. Will never shop here again.

To
Review №23

First time here. Large selection of everything cigar, vaping, lighters and knives. The worker was very helpful in explaining the humidors to me (I dont smoke cigars).

Ka
Review №24

The people could have been a little more helpful

Do
Review №25

I havent been there in awhile, but I remember that they carry all kinds of tobacco related products.

Sc
Review №26

Gerat store,alot of cool stuff.Cigarettes are not too expensive.

BR
Review №27

The older gentleman who runs or owns the store (unsure of which) is unbelievably rude and disrespectful. God forbid you have to pay with credit card, he loses his mind and gets pissed. Ive dealt with him before and his attitude but Im done going to this store. I recently purchased $7 worth of food and when I handed the gentleman my Discover card, he looked at it, shook his head, grunted and said, paying with a f***ing credit card. Keep in mind he charges 20¢ extra to your total if you pay with credit and youre purchasing under $5 worth of stuff. I dont mind paying the extra money because I understand fees & such from credit card companies but Im over this gentlemans attitude. Its the 21st century, people use credit cards. Ive been a loyal customer to Tobacco Palace considering I work at the Park City Mall but I will not be going back anytime soon. Everyone else who works at the store is very pleasant & professional to deal with.

Ky
Review №28

Great selection, great prices, great service. Cigars, vapes, pipes, knives, lighters and lots more.

Cu
Review №29

Good selection and a friendly knowledgeable staff.

Ro
Review №30

Disappointed they no longer carry Leaf by Oscar. No lanceros. Very dismissive customer service.

Ja
Review №31

Had a great selection of cigars and pipe tobacco.

Bo
Review №32

Better when we could smoke 👀👀

Jo
Review №33

Great service and no defects in products. I was wondering if you guys have the eLeaf iStick 50w and the Kanger Subtank Nano? I was also wondering what the price point on those are? Any response would be great!

bl
Review №34

Very clean store and always have my cigar brand of choice in stock.

Ru
Review №35

Do not buy vape equipment here everything I bought was defective. Batteries and a charger.

El
Review №36

My man loved it there

Tr
Review №37

What a cool store!

Me
Review №38

Arrived at 8am(opening time stated online and on store window). Stood there for 30 minutes and the store still hadnt opened.

Vi
Review №39

Very knowledgeable!

Ad
Review №40

Staff is very helpful.

Ju
Review №41

Theyre a bunch of liars that place sucks all the things that they sell are junk theyre overpriced if I would suggest a place I would suggest not to go to here

Ta
Review №42

Nice knowledgable

Is
Review №43

Fantastic customer service

cr
Review №44

Everything you need plus lottery

Ja
Review №45

Great employees!

Na
Review №46

They had everything I needed.

ju
Review №47

Its in the name

Ke
Review №48

Williams to return anytime friendly people

AN
Review №49

OK PLACE

Information
29 Photos
49 Comments
4 Rating
  • Address:219 Park City Center, Lancaster, PA 17601, United States
  • Site:http://tobaccopalace.net/
  • Phone:+1 717-397-7569
Categories
  • Cigar shop
  • Tobacco shop
  • Cutlery store
  • Lottery retailer
  • Pipe supplier
  • Vaporizer store
Working hours
  • Monday:9AM–9PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:11AM–6PM
  • Sunday:9AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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