This is the ONLY place I will go now for parts for my vehicles. Today I went in to purchase a turn signal bulb. Adonis was the salesman. He went into the aisle, grabbed my bulbs and installed them for me! He checked all of my lights as well. Thank you, Adonis. It’s super hot out and you never hesitated to install for me!A few months ago another salesman put my wiper blades on for me. Can’t say enough about the first class customer service at this store. You won’t get this kind of service at auto zone!!!
Very helpful, pleasant, professional and patient. Thank you guys I truly appreciate it!
Staff is very helpful and nice. Thanks 😊
HORRIBLE!!!!I paid for my part to come on a guaranteed day, I kept calling them askin if my part came. Never came…… I asked if my part come the next day will I get a refund for the shipping, the guy said yes….. nobody called me the next day, I had to call them, when I get there to ask for my refund, I get attitudes from them telling me to call the shipper, MIND YOU they were the ones that ordered the part, if I have to file a dispute with my bank to get my money back, I will and amDisgusting!!!!!!!!
Very nice people work there
Best customer service I purchased wiper blade and they installed then for free
Always have what I need and clean friendly helpful clerks a plus.Sometimes they look sluggish but haste makes waist.
Every time I needed something for my car they had the part they are the bees knees 2 high fives
This is one of the worst advanced auto ive been through two young women who couldnt figure something out told us they didnt have the time to but they had 8 hours in the work day very rude very disrespectful will not attend or will not spend money here again
Help me with everything I needed and was able to recommend a good mechanic will be returning
Good prices, they had just what I needed 😉
This Yeadon local convenient to Giant, McDees, Papa Johns Pizza and post office never crowded! Order Pizza first brouse books cds. Docs deli also nearby. Techs very helpful.
Was just blantley told that they will not install a car battery. 1 other customer in the store and we parked right in front of the windows, so I dont understand why they couldnt do it. Lost my piece of business today and wont be back.
Best prices on everything, and so helpful. Very nice people 😇
I usually have a good experience when going here...today was no different.
This is a Location I Hated Coming To. My company been in business for 2 years Now, So I Come To This Location To Buy DeX For My Trucks. There Are Times I Walked In Waited For Assistance And The Assoiciate Would Walk Away As If They Didnt Want To Help Me. Lately Ive Been Coming In The Morning And Been Getting Great Service From a Young Man Who Always Has Good Energy And Good Customer Service, Respectful, Greets Me at the Door, And this Man Always Helps Me With My Dex To My Truck, This Guy Needs A Medal, I Explianed this To My General Manager As This What I Need On My Team. I Also Just Wanted Advance Auto To Know That It Takes A Great Person To Changed My Experience With This Company, Good Work AA,,,,, If Thats His Name... Good Work......
I go no where else to get my parts and i always get to learn something when i go in there. Always very helpful.
This location has better section than auto zone.
They made sure I purchased the right coolant and pressure cap for my suv
Very nice and respectful
Great staff. Friendly. Pretty knowledgeable. Good inventory. All you need.
Lack enough staff
First time in this one. Seems like they have a lot of different stuff and look pretty nice too. Very helpful. Going back for some different colors car mats.
Good service and helpful advice.
Very belpful....Great customer service!
Abe is the man. He helped me purchase a nfew battery and helped install my hub caps today! Great customer service from the team today! Shout out to Khalil also for installing the battery for me! They was really informative towards learning about our cars! I highly recommend this place !
Good place for car parts 👍 but employees dont honor warranty on parts they wont exchange defective parts warrantys !
Good store. People are nice.
Customer service was very helpful & speedy. Not very busy so there was enough parking. Even got a deal on some really good windshield wipers that werent on display.
These guys are very knowledgeable and always ready to help and it doesnt hurt that theyre funny too.
Great help and service
I wouldnt go here their parts ate very expensive.
Give it a try, theyll have what u need
Leroy the associate was a big help to get the right part on my first visit
I needed a new battery and Tone was so helpful from start to finish.
Advertised purchase and installation of new battery ! Not on a VW, Y same top posts !
If you ever go to here speak with Tracey, Mike or Tom. Honestly theyre the most helpful and pleasant people you can deal with. Ive never had a bad experience here yet
Great place to shop they always have the parts you need great customer service and theres never a long line when I go there.
I went to Advance Auto Parts Thursday December 20th right before close. The white guy was extremely rude, snotty, and very unhelpful. He had the attitude of a gas station attendant on a horror flicks. I would not recommend this Advance Auto Parts to anyone who needs real help. And FYI I rarely give bad comments. Place is nothing but bad apples
Very poor customer service. Workers are disrespectful. I had an issue and had to go there multiple times, as soon as I get in the store they were giving me looks and making me wait. Will never come to this location to buy anything. AutoZone has a better customer service in the store
Nice people clean place need help for your car there with you to help
Always been helpful. Seem sincere and genuine. Where else do you need to go?
Great service, staff was very helpful and knowledgeable especially the lady with the glasses.Thank you ms S.
Fast, friendly and I point.
Service was good, one service guy had a bit of an attitude but it was close to closing so I get it. But sis in there was on point
They really helped me out today the have some real good people in this location I️ will be back again to buy more stuff thx again
It was the best experience Ive had from anyone in a long time, kudos to advance auto
The sales people are very knowledgeable and help me get my car fixed right.
I called to ask what part I should order for my car. I have Them the year, make and model they tell me my car doesn’t exist. Excuse me??? Then someone comes on the phone and tells the part I think I need I buy it online cuz I have a coupon. They sell me the wrong part. I call to reconcile they are rude and unhelpful.
They have the best customer service and easy returns here. I wont go to any other auto parts stores bc I got stuck with a $65 FOP remote I bought at pep boys bc I threw away the receipt but then totaled the car before I even opened the box. All I wanted was to exchange for stuff I could use and they wouldnt take it back. Never any problems at Advance Auto
I had a wonderful visit to Advance today. The employees were knowledgeable and extremely helpful. They were so helpful I ended up spending more than planned. Great time from the two sales ppl to the manager. I highly recommend thhe Advance on Baltimore in Lansdowne!
Reliable service, but women behind counter no knowledge of car parts on computer
The staff is nice but they didnt have what I needed
Great customer service and thankful for the complimentary windshield wiper installation.
Good place for a quick visit its like fast food for auto parts
If u need some parts, ask for Tracey! She took good care of me and was very knowledgeable, the store itself is very clean, easily marked so u can find what you need.
Great service and have everything you need, auto related!!
Friendly staff. But, accessories are limited in inventory if youre looking for detailing items.
Great deals well stocked staff falling off ... they use to have staff that know their stuff now maybe 1 out 3 staff can inform or assit in your auro care needs
Staff was very friendly and knowledgeable. I dealt with Mike. Nice young man, seemed to know what he was talking about and gave me all the stuff I needed to do the job even tho I didnt know I needed some of the stuff so I appreciated that so I didnt have to make 4-5 trips back to the store once I realized in the middle of the job that I was missing a thing or two...very helpful! Reasonable prices co.pared to other auto places in the neighborhood. Actually most of the time I found they are the cheapest in the area and conveniently located close to just about e:everything and a wide selection of neighborhoods so if your car brakes down and you are so I g the job yourself like myself you are able to walk to and from this place to home and not kill yourself to get there with any hills or anything. Also McDonalds and giant food stores right next door so grab everything you need in on ttmrip instead of 2 or 3 trips to other places. Two thumbs up for advanced auto parts.. keep up the good work guys. Youre hiring and training I g the staff very well as far as I can tell in the 10 times Ive had to go there I never had a problem with the staff. There is one big downside Recently they changed their policies on returni g auto parts if u happen to but the wrong thing and even if its unopened and unused u CAN NOT return it or exchange it for the right part you need anymore. Huge downside for ppl like myself that do a lot of their own autowork as much as I can just to save some money but now unless I know exactly whats wrong with my car or what it needs I cant buy a part here and take it back if I realized I bought the wrong part( Im not a mechanic but my dad is so I usually buy what I think I need and once my dad checks my car out for me to tell me what is really wrong with it i couldnt take the wri g part back even tho it was clearly unused and unopened. You have to do better in that area advanced or else I would have given you guys the full 5 stars. The whole reason Im doing my own auto work and not bringing it to a auto shop is to save money guys but if I have to buy 5 wrong parts and cant take them back once I realized I was wrong then I should just pay the auto shop the cash to do it right the first time. Were not all rich so usually ppl shopping at your store are like me and trying just to save a little bit of our hard earned cash but you guys are making that harder now which lead me to go to a whole different auto store for the rest of my parts that I ended up needing just in case I had to return something. I didnt want to keep putting out more money for different parts. Let change that policy and Ill be a faithful advanced auto parts shopper but until then Ill be shoppi g somewhere that I can return something of coarse as lo g as its unopened and unused then we should be able to return something guys after all thats why were doing our own work to save some money. I hope you change that policy cause everythi g about your store is just about perfect.
I was greeted and asked if I needed help as soon as I came in.
I got what I needed to fix my ride reasonable price Asanta was very helpful with helping me find what I need
I go here all the time for stuff i need to work on my bike. Staff is always knowledgeable and respectful.
The guys that work there were very helpful.
They really take care of their customers here...
Great place to get parts quickly and fair prices, i enjoy shopping there
Very knowledgeable people whether male or female and its a pleasure to go there because they know what theyre doing and have the parts or will get the parts for you at the best price around as far as I can see
Great place to get any car parts. They change window wipers and batteries for free
I had excellent service, employees are amazing.
Great staff. Good prices.
Pretty good store, professional staff
Great staff on my visit. Helped me work through my transmission repair.
Great prices nice people
Dont look at my location google! I didnt even go for myself.
Nice service. No long wait
The general manager Mike really helped me out. He changed my battery when mine died and wasnt able to get a brand new one. He offered me a used one to get by.
Good service
The employees were Incompetent, Rude, and Unwilling to help. They referred me to the completely incorrect part for my car. This place is Absolutely Unacceptable.
I was looking for seat covers
Great Customer service
Nice staff, clean floors, helpful ppl. Screw Auto Zone on Garrett!!!
They have amazing customer service
My go to spot for all my vehicle needs..great friendly help.wouldnt shop anywhere else.
The people that work there play around to much
Good, friendly, professional, and reliable service. I like it.
The guy was very helpful.
Great customer service.
Wait 15 minutes in line while the other cashier was in between the stock aisle, on what sounded like a personal call.
Decent auto parts store
Awesome Place very knowledgeable staff
No knowledge of small parts even if u have a picture...tell u if u bring the car they will know,,,but if youre unable to drive your car dont expect much help👌
Good costumer service.
The shop wont let you return if the merchandise box is open. The fact is that you wont know the park wont fit if you didnt opened.
I have a business account every place else I dont need a receipt but I need one for their to get a quarterback or money back a little bit disappointed on that poor judgment on their side
Verry nice I recommend
City Ave. Store needs help. I asked where something was and the girl pointed and said over there or we dont have it over where I asked and she walked into the back.
Sharp knowledgeable staff
Holds up to its reputation and brand name.
So needed a duster for the dash! Now Im cleaning!
I needed some sandpaper and polishing compound . They had everything I needed.