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Campus Scooter
201 Morgan Ln, Lansing, MI 48912, United States
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Campus Scooter
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Di
Review №1

Under new management since 2020. They have great service and reasonable prices. They have a great selection of scooters and services, including repairs and storage.

Ja
Review №2

Rude customer service. Shady store that has no clue how to run a legitimate business. They think they’re only dealing with naive college students smh.

Jo
Review №3

Great prices and service. They answered any questions or concerns I asked. Their staff was extremely friendly and approachable. Would recommend any student looking for a scooter to purchase one here!!

Sp
Review №4

Love this place! They are always polite, very helpful, and reasonably priced. I just wish they were closer to my home.

Da
Review №5

The service here was really good and made our experience as a first time scooter buyer low stress. They took the time to show my daughter how to kick start, stand up and operate the scooter. They let her and I test drive it before we bought it and had great suggestions about practicing before riding after we pick up. If you are looking to buy a scooter we recommend Campus Scooter.

Da
Review №6

Just a note on the door and then didnt want to answer it when I knocked doesnt answer the phone just a voice message I dont even know why they say theyre open

Ja
Review №7

Steve was very helpful in understanding all the differences between the models. The staff is very friendly and knowledgeable. They offer a maintenance plan and winter storage that I found helpful.

Jo
Review №8

I’m confused as to how the rating is so high, because I’ve only heard bad things about this place.Anyways, I came in looking for a throttle cable. From what I saw online, they usually cost $10-20. I was charged $30, and I told them I was just going to order one online because they were cheaper. The staff assured me my scooter needed a “special cable”, and I wasn’t going to be able to find it online. I asked them what kind of cable it was, and they refused to tell me.I ended up buying their cable, and 5 minutes later I found the exact same cable for $5 online. Really??? The entire experience gave me the impression that they were trying to take advantage of me because I don’t know a lot about mopeds. Next time a student comes in asking for help, just be honest.

Ri
Review №9

Bought Lance Havana Classic and getting pricing for parts damaged by distracted driver. Lance so well made I survived rear collision. Great people at Campus are helping as they always have. Best Moped shop around.

Cy
Review №10

When purchasing, they were great. Here is where it gets awful. Two months after we bought TWO scooters, one of them died. Looked at paperwork, stated in WRITING there is a one year warranty. Took in the scooter, was told the warranty is not valid. It will cost us to fix this brand new item. Then, waiting a week, no word. Two phone calls (left messages) were unanswered. Third time was told that service was out to lunch. If we would have read the reviews prior to purchasing, we would not have done business with this place. Who knows when we will get our scooter back and how much it will cost to fix. Lesson learned. If zero stars were an option, that is what we would be rating this place.

Co
Review №11

Great staff that were incredibly friendly and helpful. Helped us pick out the right scooter and had great prices. Would recommend.

Au
Review №12

I bought my wolf moped here fall of 2017. Campus Scooter is a great local business. Every time I have needed an oil change or repair they have completed it very quickly. All of the staff is very friendly and professional. This is where I bought my Wolf moped and get all of my maintenance work done. I literally will not go anywhere else.

jo
Review №13

First time moped buyer. Looking around Lansing and had the choice between Campus Scooter and another store. Other store made my wife and myself nervous but Campus Scooter was the complete opposite. Professional, friendly and knowledgeable. No high pressure sales tactics. Extremely comfortable sales room. Definitely recommend for anyone looking to buy a scooter.

Ri
Review №14

Staff was very helpful with figuring out what scooter I wanted! They were able to answer all my questions! When I called they answered right away. I love that there are so many options of scooters to choice from! I was able to find a scooter that best fit me here!

Sa
Review №15

If you need a moped only go to campus scooter! They are very honest, have great prices, and even better services. They make sure you walk out of there knowing every about your scooter including how to ride it and how to take care of it. I’ve had my moped for about two years and take it in routinely for the oil changes and maintenance. They check EVERYTHING for you! I like that you can make appointments online, they are very kind if you need to reschedule, and are always on time!

Ka
Review №16

Wonderful store with great staff! Lots of variety in terms of mopeds and scooters. Staff was Very helpful and friendly. They were very willing to answer questions and demonstrate the use of a moped for first time riders. My experience here was very positive, and I would most definitely purchase from this store again!

Na
Review №17

Campus Scooter was so helpful! I was able to walk right in and find what i wanted within minutes. Definitely recommend! Staff is awesome!

Ty
Review №18

Great costumer service. Answered all question. And prepared our scooter very fast. Recommended place to buy a scooter

Em
Review №19

Even though we came in at a busy time, the workers were extremely efficient and made sure to help out every customer. They were professional and were able to answer all our questions. Highly recommend coming to this place, especially if you are unsure as to where to start on your scooter journey.

Ma
Review №20

Super helpful. Answered all our questions, and were very professional. Definitely recommend!

Ad
Review №21

The Campus Scooter service was excited and ready to help my dad and I purchase a moped. Even though we were communicating from different cities, the process was easy and painless. Overall, great experience and I cant wait to enjoy the new moped!

La
Review №22

I loved visiting Campus Scooter! They made it easy and quick to make a purchase and leave with your scooter. They answered all my questions and had amazing customer service. 10/10 would recommend visiting.

Em
Review №23

This morning I noticed that my moped was actually leaking gas, and a lot of it. I took it to campus scooter immediately and even though they werent open yet for the day someone came out and was able to fix it for me. I was super worried about this and they helped me out quickly and efficiently. The staff was friendly, understanding of my situation, and answered all of my questions. Ill definitely be coming back to get work done on my moped here.

Mi
Review №24

Great service. They made it super easy to make a purchase. Very detailed with all the information I needed to know!

Fu
Review №25

They tried to over charge me but I didn’t fall for it and they got mad that I caught it. Very sketchy shop be wary.

Al
Review №26

Everyone at campus scooter was so helpful when picking out the perfect scooter! They answered all my questions, and always answered right away when I called for more information. I would definitely come back to purchase another!

Is
Review №27

I purchased a Genuine Roughhouse at the beginning of the semester. I got it in black and I love it. I tested a few of their scooters and this was the best one, by far. I havent had any problems with it as of yet. The staff is very friendly and helpful, and if I ever need anything they are very close to campus!

Li
Review №28

This is a great place to buy a scooter. All of the workers are very personable and all seem to know what they are talking about. Highly recommend campus scooter for purchasing a scooter.

Ja
Review №29

Great experience, picked up a new scooter to replace my used one in poor condition. Very transparent and easy to understand warranty/service information. Would recommend

Se
Review №30

Our experience was easy and quick. They walked through all the options with us until we found a great match! Couldn’t be happier!

Ch
Review №31

The service here was great. The workers are very helpful and knowledgeable. If you are looking for a scooter, I highly recommend getting it here.

Ki
Review №32

EXTREMELY EASY. Very helpful as soon as I walked in the door they were helping me find what I was looking for. Very nice in store choices to pick from. All scooters come with a helmet, very close to MSU’s campus as well. HIGHLY recommend them!

Ke
Review №33

Graham and the crew at Campus Scooters are great. The are friendly and knowledgeable about scooters and mopeds. I was having problems with my moped starting and they got it running the same day.Do not believe the negative reviews. These guys are professionals, work hard and know the business. A great place to buy scooters or get your moped serviced or repaired.I think some of the repair complaints are from folks who bought cheap Chinese off-brand scooters for which parts are not available - not Campus Scooters fault.

Ad
Review №34

Very helpful staff and excellent orientation of my moped prior to purchase. Friendly and quick service overall.

Do
Review №35

Walked in and bought 2 scooters and walked out in 30 min. Great customer service. Will do all scheduled maintenance here as well.

Sa
Review №36

These guys are great! Not to sound cheesy, but I had a piece on my muffler that would make my moped sound louder than a Harley and they fixed it for me for free! They really care about their customer service and making sure their clients have 100% satisfaction. It is at a convenient location and try to get scooters back as soon as they can. I definitely recommend this place for college students with mopeds.

Ch
Review №37

Great place to go buy a scooter. Very friendly staff that helped make my decision easy.

Ka
Review №38

Love this place! Customer service is amazing and very helpful. Just bought my new Wolf scooter for school and can’t wait to use it!

Jo
Review №39

Great staff and great service! Made my first time buying a moped low stress!

Ma
Review №40

Staff was extremely helpful and answered all questions. Helped explain all the little details that go into moped riding and care. Could not be happier with my experience

H
Review №41

Good, friendly staff. Honost Fast service.

Sh
Review №42

It was such an amazing experience and super easy. Very helpful people and good prices!

Ol
Review №43

Great service! I was very impressed by how quickly my scooter repair was completed and how reasonable their prices are. Very happy I decided to buy from Campus Scooter, they have had my back every step of the way!

Tr
Review №44

Great customer service! Very knowledgeable and was a very smooth process.

Sa
Review №45

I had a great experience. The employees were very helpful and friendly. They explained everything I needed to know.

Am
Review №46

Excellent service. Went thru entire scooter setup and left nothing out. I travelled 1 1/2 hours to buy my sons scooter at Campus Scooter instead of dealer that is minutes from my house. Highly recommend!!!!

D
Review №47

Made a special trip to purchase a Scooter on a Saturday. According to their website and hours on door they should have been open til 1:00, but when arrived at 11:15 they were closed. No explanation, note on door or message on voicemail...extremely unprofessional. Purchased scooter from a competitor.

Fe
Review №48

Its been over a month since I got any sort of update on my scooter. Took it in the first time for a gearbox oil leak and extremely poor performance when warmed up. Brought it home, while the leak was fixed the scooter continued to run as poorly as it did when I brought it in.Took it back and its been over a month since they said anything. Im not sure they are doing anything to it at this point.

Mi
Review №49

Great service. Great moped. They made it super easy to make a purchase.

Sa
Review №50

Ali was very helpful with buying a scooter. she knew everything there was to know. i walked into the store and then walked out in 45 minutes with a scooter ready to go.

se
Review №51

I just bought a Wolf RX-50 from campus scooters, the staff was very helpful and ensured we had all of our questions answered.

Ja
Review №52

I bought a scooter here my freshman year. Really low quality products, but I was unaware and naive so I decided to buy a wolf rx-50. A year later it completely stopped starting up so I decided to bring the scooter in for repairs. The guys said it would take a week or two max which was great. About 3 months later, I got a call saying it was ready. The first time I rode it, it broke down within 20 minutes on the road and black smoke came through the back. I ended up spending a large sum on a moped that lasted one year and another hefty sum to repair it by mediocre at best mechanics. I would NOT recommend buying any of their Chinese made scooters. Take your business elsewhere

Hu
Review №53

Came in to get a moped, staff was friendly and prices reasonable. Would recommend.

Jo
Review №54

Screw this place. Bought a moped from them about 4 years ago. Had pieces breaking on it within weeks. The clutch died about a month in, and they tried to fight me on fixing it, even though it was under warranty. Now I need to get the back tire changed. Their website clearly says that if you bought the moped from them, theyll work on it. I was told that they will not work on it, because they no longer sell that model.Screw this place. They overcharge. And their website has false advertisement. Oh well. I already found another shop that will do the work cheaper. Find a different shop that actually deserves your money.

Da
Review №55

One star is too high for these people. They are very rude, condescending, and have extremely unscrupulous business practices. The overpriced one year warranty doesnt mean a thing to Campus Scooter as they will find ways around it and overcharge you for basic services. They price gouge, lie and exaggerate costs to their customers, and are generally shady with their repairs. AVOID at all costs, try to purchase somewhere else. I refuse to bring my business back to them and I warn anyone who considers shopping here to not.

sy
Review №56

They were extremely helpful in the purchasing process and answering all of my questions. I would recommend this place to others.

Hy
Review №57

Someone sold me a messed up scooter, took it here, they figured out the problem, and got the job done in a promptly manner. I really appreciated all of their hard work and their dedication to making sure your scooter is as new as it can get. Very friendly staff as well!

Ju
Review №58

My Black Wolf RX-50 fell down during a storm and started to run slower and made funny noises. After bringing it in and the repairs were made my moped has never ran this fast and well!

An
Review №59

Terrible customer service. I placed an order for a new part and it took them over a month for them to give it to me. After calling repeatedly, I realized they had ordered it 2 weeks after the date they said they had originally placed the order. And when I finally went to pick it up, I spent a half hour in the store because no one acknowledged the fact that I was there. Terrible service would never recommend

jo
Review №60

It was very quick and easy along with great customer service. It took less than 20 minutes to get a new helmet and a scooter.

Ka
Review №61

Great service!!! My scooter has never run better after taking it to Campus Scooter! The employees are all very helpful and friendly, wouldnt take my scooter anywhere else!!!!

Ja
Review №62

Great service, very fast and affordable prices!

Ha
Review №63

The staff is very friendly and knowledgeable. Able to anwser any questions and very attentive.

Ca
Review №64

Very shady shop. Tried to over charge me about $100 and got upset that I caught it. The owners daughter is very bitter which is the red head girl. It seems if your white and privileged you will have no problem coming here, but notice if your a minority they will treat you different. I bought mopad from here brand new so I had the so called 2yr warranty and they still charged me for the light bulbs when they burned out. If your a minority please be careful when coming to this shop because you will be treated different and they will over charge you and take over a month to do an oil change. And please be cautious of all these 5 star reviews on here alot of them are the employees them selves. The owners daughter needs to be fired along with the mechanics because what they do to some customers is uncalled for. But because its a family owned business nothing will ever happen.

Pa
Review №65

Awesome service and they really care and try to make you a happy customer!

Zo
Review №66

Great customer service and great mopeds!

Lo
Review №67

Excellent service; great place to go if you’re a student at MSU.

Co
Review №68

Joel was quick and easy. Very nice and informative

CA
Review №69

Amazing service!! Super helpful and knowledgeable!! Awesome scooters:)

Tr
Review №70

Great service! Very helpful and patient!

De
Review №71

Great sales/service!! Walked in and walked out a short time later with a scooter.

Ka
Review №72

I attended their Grand Reopening on Saturday. The place looks great and the new owners are great people.

Al
Review №73

Great service and very helpful with purchasing my first moped.

Dy
Review №74

Good place to buy a scooter and have it worked on if you already have oneI did have problems with the scooter when i first bought it (The Boss) but i brought it in and the employees fixed the problems and explained to me thoroughly what they did when i picked it up.In my opinion i like Campus Scooter and would recommend it

Al
Review №75

Very hardworking and knowledgeable staff. Easy and fun experience.

Co
Review №76

They gave me some advice on where to get something for a Vespa. Great location given its need for the University.

Da
Review №77

If i could give a 0 I would I bought a scooter no more than a year ago I’ve replaced two batteries and I just called to schedule a maintenance appointment and They said I couldn’t do that over the phone I have to do it online so for anybody looking for a scooter do not go here all capital letters!!!!! No service JUST BUY A SCOOTER AND YOUR ON YOUR OWN. THE BATTERIES THAT YOU GET LAST LESS THAN 30 days. $2,000 for a scooter$200 for new batteries and we can’t help you. F u sincerely another upset customer. Ever time i come in there someone is complaining. I thought they have a problem, no it’s the shop. DO NOT GO HERE

Gr
Review №78

Love my Genuine Rough house. Great scooter for the price

Sh
Review №79

Jsut had some questions about a used scooter i bought from a college student and they were very helpful. They gave me some good tips and Sydney try to sell me anything.

Au
Review №80

This place told me they could fix my scooter in 2-3 days. I took my moped in on October 4th and didnt get it back until October 27th. The same thing happened to me the first time I ever went here, where I took my scooter in and they said it would take a week, and it took 6 weeks. I will not be giving them my business again and neither should you.

DR
Review №81

Its really scotty and the staff are nice and scoots

Le
Review №82

Excellent service and great employees!

li
Review №83

Great help in selecting a moped that’s right for me.

Ju
Review №84

You guys are the best! I didnt know where to take my scooter for service when I moved here almost two years ago, but I was so happy to find you guys. You have kept my Vespa in perfect working order since I brought it to you broken down and not running about a year ago last April. I thought she was down for the count, but you guys figured out it was just a fouled out spark plug. I have been driving it almost daily ever since, with only routine oil changes and a couple of charges to the battery. You are a GREAT SERVICE to the MSU community!

Ra
Review №85

Really awesome place! Great prices, cute workers

Jo
Review №86

Best costumer service all around love doing business with campus scooter

Ma
Review №87

This place is a joke. Not only has my brand new 1400 dollar scooter had multiple issues, I take it in and still have to pay for repairs while its under warranty the service is brutal and basically expect to wait an extra 3 days to pick up your scooter any time you take it in. They never finish them when they say they will and the price is always different from what they say. And to top it all off the scooters are junk. Shell out an extra few 100 bucks and get a brand name scooter like a ruckus or a zuma. Wish I could give this a zero star rating

Ju
Review №88

So first of all, there are a ton of fake reviews on here posted by people who are not customers of Campus Scooters. I am believe they are competitors of this place or former employees of Campus Scooters. Do not fall into the trap of believing these reviews. This company is a family owned business and sells some great products! Dont believe me? Read on then.I met the owner today of Campus Scooters. He is a really fine guy. His name is Tim and his daughter and sons also run the company! Its a family run bushiness .I purchased my first ever Moped from Campus Scooters because I had visited another local scooter company named Scooters2Go and found they were operating there business out of the back end of another company. It was just odd and made me not want to purchase my product there. I wont go back. I visited Campus Scooters in late June and was blown away at how nice the place looked. They had tons of Scooters. I was assisted by Alli (The owners daughter) who let me get on several bikes and rev the engines and try them. They were so cool and I decided to buy one. It honestly came down to buying a scooter or buying a motorcycle. Unfortunately, I had to much anxiety driving and decided to get a Scooter instead of a motorcycle. I thought scooters were really neat and wanted to get into it as a hobby! I could have purchased a 600$ motorcycle, but was not ready for that yet. I ended up purchasing a Wolf Rx-50 from them. Dont regret it.As far as problems. I have had a few. However, they are getting covered and were resolved under the warranty. It is rare for any problems to occur under a Wolf Brand Scooter. It is not Campus Scooters fault for the parts breaking or having issues. It would be on Wolfs end. Even then, these issues I am guessing occur in maybe every couple of thousand scooters. These scooters have to be inspected, pass tests and are even inspected at the dealer. I cant speak for whether they inspect the engine at first when it arrives, but they do it at the company in Florida. I have spoken to Three Wolf dealers and each one of these companies have spoken highly about the products they make and sell. Issues can occur and people make mistakes, but Brian the mechanic at Campus Scooters checks these and is highly skilled from what I am told at what he does.So here is some advice. If you want a amazing product, get Genuine. I felt the Genuine Rough House scooter 50cc 2 stroke and it is a beast. Feels like a Honda Ruckus. Made of good quality parts! This thing blows the Wolf Blaze and Rx-50 away. Ask Tim about it or Alli! They will tell you about this scooter. Also ask him about the kid who road his Wolf to Chicago. Thats the kinda products they sell.I cant say how much freedom having a scooter has given me. I can drive around places and I have decided to get my motorcycle permit. I am guessing I will get that next spring sometime! I love the sound the scooter makes. It has a unique sound that doesnt match any other machine I have driven or rode. I hope this hobby continues for many years! Thanks so much for everything!

An
Review №89

Everyone was super helpful in teaching me how to use the moped!

Se
Review №90

Great people got exactly what I needed.

ta
Review №91

I just got my moped from Campus Scooter and had all of my questions answered and had tons of help when deciding which one to get! Overall great products and service!

Re
Review №92

Very disappointing....brought my moped in for a simple tune up. After i got it back oddly enough it was in worse shape, so i call in and ask for some help. Unfortunately i made the mistake of telling the employee on the phone my scooter had been previously serviced there, i say unfortunately because at the first mention of campus scooters possible responsiblility for anything negative the employee shut down. What started as a simple call for a little help ended with the suggestions that its probably just getting old and needs some new parts, thanks for nothing campus scooters, next time Ill make the drive to some other people who actaully know what theyre doing.

To
Review №93

Wasnt impressed. Scooter had a broken handle and hadnt been started in a while. Took it in to have handle repaired hoping that was the problem with starting it. Asked for $40 deposit said it would take about a month and a half. On the online form in shop it asked what price level would be ok before checking if repair would be alright. Filled in $150. They said they would call when ready. Waited about a month and a half, no call. So I called to check on status. Its done $175 due. Get there to pick it up and get receipt. Just says carburetor $60? Replaced? Cleaned? Handle $13 Labor $97.50. Dont remember the other handle being broken, but it was and could have been. Tech said he checked the battery and it would take a charge. Electric starter wouldnt turn it over. He kick started it. Brought it home and put it on a charger. Wouldnt take a charge. Receipt made no mention of $40 I had already put down. When asked he said it was for diagnostic. Just seemed unprofessional, and winging explanation of what was done. Scooter does run good.

Kr
Review №94

Best scooter store in East Lansing!

Jo
Review №95

My scooter was running a little slower than usual and the headlight was out so I brought it to Campus Scooter to have it fixed. 2 weeks later, they havent gotten to it yet. 3 weeks later I called and they said it was ready. I test drive the scooter and it performs exactly the same as when I dropped it off. They charge me $200 for labor and parts and I tell them to keep the scooter until it is fixed. Finally, on the 4th week, they tell me my scooter is ready and to come test it. It is STILL RUNNING SLOW. The mechanic takes it outside, puts it on the stand and revs it at full throttle for a minute straight (terrible for scooter, no load on the engine). He then removes the snorkel from the airbox and says it had a flow problem. The scooter ran better after that. I get charged another $150 in parts and labor. The headlight still never was fixed.I had a slow scooter and a burned out headlight. 4 weeks, $350, and much frustration later, my scooter runs but still has a headlight out. The workers seemed frustrated with me whenever I was dissatisfied and I felt like they did not want to work with me. They told me my scooter was ready and I made many trips to test it, each time it had been unchanged. I felt robbed.If you take your scoot here, realize they are going to put in minimum effort and take their sweet time fixing it. Fixing here means if there is something wrong with a part, dont fix it, replace it completely. At the end of the day, youre out way more money and time than necessary. I will not be going here again. If 0/5 stars was an option, I would choose that.

Fr
Review №96

Brought my scoot in to have the some new tires mounted. They took thrice as long as it should have, and installed the tires backwards! Then they told me to just drive around like that! They werent going to do anything about it until I asked for my money back, either. Billed me for more than an hour of non customer labor for a 30 minute job. Clownage. I got to hang around in the shop for 20-25 minutes while they remounted the tires (the amount of time it should have taken the first time around and all I should have been billed for) and look at Chinese scoots marked up 300%. Avoid at all costs.

dm
Review №97

Just purchased a Wolf 50 from Campus Scooter. This scooter RUNS GREAT and the service and professionalism are great too. I watched the employees interact with a number of younger students with speed and urgeny and treat all of them like they were the most important person there. Not even one year ago I purchased a TaoTao from an out of town dealer and I have had nothing but trouble with this cheap, terrible product. NEVER BUY A TAOTAO or you will be looking for trouble almost immediately and certainly often. This is probably why Campus Scooter does not service or sell them. Lesson learned the hard way. Buy from these guys, they’re the best. Thanks again for a great buying experience!!

Ob
Review №98

Taught me how to use the bike, and recommend me on how to clean and treat it

Dr
Review №99

Gotta love this place. Hooked me up with a new moped!!!

Ne
Review №100

Very good service!

Information
46 Photos
100 Comments
4.1 Rating
  • Address:201 Morgan Ln, Lansing, MI 48912, United States
  • Site:https://campus-scooter.com/
  • Phone:+1 517-333-6990
Categories
  • Motor scooter dealer
  • Scooter repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–3PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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