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Lapeer Honda
895 S Main St, Lapeer, MI 48446, United States
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Lapeer Honda
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Je
Review №1

Visited to look at quads. Sales person was very knowledgeable and patient. Bought a machine and again everybody was professional and accommodating. Excellent place would recommend if you are in the market fir a quad, dirt bike or other Honda items!

Ja
Review №2

Great place to buy a four-wheeler or any sport vehicle you want

Sa
Review №3

Just bought a new 2021 Honda Pioneer 1000-5 Limited Edition. Love it! Buying process was quick and easy. If you do not get through to sales immediately, rest assure that Paul is good at calling you back same day or morning of next day if you call towards close. Hoping to try out their service department soon but they are 1 month out. Ill up my review once we see how they are on that end.

Ja
Review №4

Worked with Paul remotely ona purchase of Honda 700 4. Went with ease, he was straight up and trustworthy....doesnt give you bull and doesnt brake a promise.

je
Review №5

My wife and I were looking for something fun to cruise around on the back roads. We were also looking for something to put in the truck for when we take the camper on trips. She fell in love with the Ruckus once she saw it. A good friend of ours bought a side by side from Paul at Lapeer Honda and strongly recommended him. After 2 min on the phone I knew this was the dealer we were gonna buy from. Today we picked up our 2 Honda Ruckus scooters. We could not be happier with them and the transaction. If you want a Honda you cannot go wrong with these guys. No games with prices and down to earth. Thank You! We look forward to miles of fun on our new toys....

Th
Review №6

*Not Recommend* Wouldnt help me with a simple Dirt bike tire repair.👎🏽 I even had it more then halfway done, I dont have the tire tools to put the tire on the rim without damaging the tube, so I figured theyd be happy to help out, they were adimit about only working on Honda My bike is a honda this tire is off one of my kids old Suzuki 80cc. We shall find another Honda dealer for future business who like helping out families to keep riding!

Jo
Review №7

Great experience buying my ADV 150, drove from DetroitAnd got excellent service and friendly people. Highly recommend

Ed
Review №8

Great people, answered a bunch of questions knowing i wasnt going to be buying since i was from out of state.

da
Review №9

Very friendly staff. As a new rider they were patient and answered all of my questions. Highly recommend

An
Review №10

Today I just purchased a 2021 blue Honda monkey from the manager paul . Great guy ! The transaction went very smoothly and fast . Explained all the features on the monkey . A+

Jo
Review №11

Absolutely amazing sales and service!!!! 100% would recommend this dealership.

Ri
Review №12

Great shop. No b.s. ready to help you.

Ch
Review №13

Do NOT buy parts from this dealership. Ordered 2 tubes for my dual sport. Initial time for them to get the tubes was 2-3 business days. Upon the tubes arrival someone “misplaced” the tubes. Figured ok stuff happens, a month later I can’t get a hold of them. They haven’t called me once nor have tried to fix the situation other than a “we will call you right back”. Missed my yearly trip to my deer camp because of someones brilliant mind.

Co
Review №14

Friendly staff overall good experience.

Pe
Review №15

I have bought two machines from this place and both times the sales were wonderful and buying the machines were quick and easy. So why the one star you ask? Because after calling and leaving messages for the service department several times I never get a call back. I will never do business with the business again which is a shame.

Jo
Review №16

Even if they dont have what ya need they try and point ya in the right direction. Says a lot in my book.

Da
Review №17

I was told 50k for a dual bike with a few mods caz it the end if the world people im still trying to buy i bike working on giving dealers bad reviews for but selling me a bike without price gouging doing covid 19.

Jo
Review №18

I purchased a new Honda atv here and every part of my buying experience was wonderful! Paul would answer my emails within minutes! I will gladly drive to lapeer honda for any other purchase I make . Thank you!!!

Jo
Review №19

Just bought a brand new CRF450L from these guys. Salesman was awesome, had a great experience. Financed through Honda and was in and out pretty quick

Br
Review №20

We had a great experience today. This is our first time buying an ATV. Paul and the mechanic who got the ATV ready for us were awesome. They took their time and explained everything. They had three pickups coming in an hour before closing and they still managed to get our ATV prepped, waxed and ready to go for us. They were beyond accommodating. We will absolutely be going back in the future!!

GT
Review №21

I was in a jam for an air filter for my Talon. No one stocks em, but Lapeer Honda did. Great place, and Great Staff. Thanks so much

Pa
Review №22

We got a dirt bike for our Grandson and the service was great. Prices are good and they will help in anyway they can. We have also bought a go cart from them. Happy with both purchases.

Da
Review №23

Matthew, Jake, and Chris: thank you very much for helping my brother-in-law with his first-ever motorcycle purchase today. The store was packed full of product to look at and the staff was awesome. Matthew worked very diligently and patiently negotiating a package price of all the gear needed to ride. Jakes talented hands had the bike prepped, gassed up, and ready to load in minutes. Chris worked with my brother completing all the needed documentation so the bike could be ridden today. A great new bike plus all the gear needed at a terrific price! What a wonderful experience. Lapeer Honda did a great job. Thank you!

Je
Review №24

When it in and talk to Paul very nice with a lot of information for me to think about

My
Review №25

Bought my first bike here 2 days ago. As a beginner i was a little nervous and thought i may be intimidated and boy was i wrong. They made me feel like a friend and went above and beyond to make sure i was comfortable and well informed. Couldnt be happier. Customer for life

Ja
Review №26

Absolutely the best service experience I have ever had. The service guy sure is top of the line at what he does. Fixed right the first time after having it to 3 other dealers who had no idea what to do but keep charging me for parts it didnt need. Will definitely be doing all my business here for now on.

Pa
Review №27

I had an overall good experience with these guys. I was sold what I needed and nothing more. I must have asked a million questions about several different things about which ATV would be best suited for me, not only the day I stopped by for a quote, but when I came back the seal the deal. All questions were answered without a problem. Thanks guys!

Bi
Review №28

Paul had the bike I wanted set up and ready for me in twenty minutes as there was not one on the floor. My sister purchased my son his crf50 so I went and got the crf250r. Straight to the point sale. In and out in about an hour. Would go back to againThanks again guys for the jersey for my son and the banner :)

Mi
Review №29

Good inventory. Paul is knowledgeable & doesnt bs or try high pressure sales. So yeah. 5 stars.

Lo
Review №30

Very nice experience. The manager Paul and salesperson Jeff were both friendly, professional and made the process very easy. I got the right price, financing was a breeze, and there was no nonsense. I love my new Honda 420 Rancher and would recommend them to anyone shopping for a Honda ATV or motorcycle.

Br
Review №31

Happy with all of the business I have done here. It’s a small staff which has its benefits but also means it takes a day to hear from them sometimes when it’s busy. Paul and a Chris have always treated me fairly and have helped me find a bike that worked for me (more than once). Would recommend!

Ad
Review №32

Bought a 4-wheeler from these guys, and I had an oil change and some maintenance on it since then. They seem fair and knowledgeable. Had an issue where I dropped something in the fuel tank and they got it out without ripping my head off, so I would recommend this place!

Lu
Review №33

Horrible customer service.I called 4 times asking for a sales person and always was busy when finally reached him he was rude, not friendly at all and seems to be in a hurry.

Pi
Review №34

Just like anyone, I started calling different dealers as I was in the market for a new machine. When I spoke to Paul via telephone he was the most knowledgeable on the equipment, informed and educated me of different models and features. Straight forward operation there at Lapeer Honda, no tricks or gimmicks. The purchase and finance was also seamless, and Jeffery was thorough on the new equipment orientation and prep. I appreciate no nonsense and I will be back to purchase a Honda Pioneer soon.

As
Review №35

Went in to inquire about a bike and the loan guy was of absolutely no help. Internet price lists the bike for about $3,600 (estimate) and in store I was quoted at $4,800 for the same bike. The guy wouldnt work with me at all. Glad I checked out other dealers as Im getting this bike for about $4,000 even out the door WITH helmet and goggles included at the price I wanted to pay per month. Other than the nice kid greeting you upon entering, I would not recommend this place.

Go
Review №36

Was in Saturday looking for a new toy, had a great salesman he help every step of the way. Got me the toy I wanted and a payment that I could afford. Will definitely continue to do business here.

Ch
Review №37

Paul the Salesman really took care of me and went out of his way to get me a good deal on the bike I purchased from them. He found me a great rate through Honda Financial and it was an absolute pleasure doing business with him and Lapeer Honda. If youre looking to purchase a new or used Honda I highly recommend taking the trip from Detroit Metro to check them out rather than dealing with Honda Suzuki of Warren. Also their delivery fee was very reasonable, if I remember correctly it cost me the same for a 50 mile delivery as their competitor wanted to charge for a

Je
Review №38

Wow all I can say about this place is that Chris in service is the hardest working young man I have ever seen. He runs around that place helping everyone out and working like crazy. I was in Saturday and boy he didnt even have time to think. I recommend this place to everybody as you will receive great service.

Je
Review №39

GREAT EXPERIENCE!!!!!!!!!! I dealt with Chris when I was there and boy a head full of knowledge. All around a great experience. I recommend everyone to check them out.

An
Review №40

Awesome! They beat everybodys prices by almost a thousand dollars! Great staff. Very friendly.

Ja
Review №41

I bought a new atv in November 16 from Paul. He was great to deal with. I used the plow three times that winter then in the summer I needed to use the winch. I pulled out the cable to notice that it was kinked every few inches. I called them and they told me to let all the way out and bring it back in under tension. So I did, then this winter after using it 4 times the cable snapped. I told him and he said Im sick of you calling up here about this. It is not my problem take it up with the manufacturer of the winch. So I did and they preceded to tell me that they do put the cable on by hand but it is the dealer who is supposed to pull the wire back out and pull it in on tension. Im irritated because of the way he talked to me of course he will say I treat customer they way I get treated. So basically Im getting a new cable from the manufacturer but I feel like Paul should know that if a person buys something new from him they shouldnt have problems within the first year. Makes me wonder if when I do have a real problem it wont be fixed right.

Da
Review №42

The Staff is extremely knowledgeable about their product unlike the dealer in flint. Customer service is a priority one for them they want you to want to buy from them no pushy sales tactics here. I came here their prices were great almost 10% lower than the Flint dealer a $500 savings.I also told them about an ongoing issue i had with another product that i own that other dealers were unable to resolve and they went out of their way to find a solution.Bottom Line is i will be going back to Paul in future

Mi
Review №43

Great place!!! The service guy is really helpful around the whole dealership. Went in asked for some parts, had service questions. He helped greatly and then went up stairs and helped me with looking at a new atv. I recommend this place to everyone.

Br
Review №44

Knowledgeable and professional staff. Price was much lower than any competitors. Will definitely be coming back.

Os
Review №45

They are amazing to deal with and so accommodating with my work schedule they stayed and hour after closing so we could get our 2 new Honda ruckus and the young man there helped us load it and ties it down for us..super super experience...thank you the Parks.

Co
Review №46

The inside of the place is a disaster but all the workers are very helpful and willing to listen. My main issue is that I ordered a clutch at the front desk and was told Theres a good chance itll be in tomorrow. But definitely by Friday. (I went in on a Wednesday). Well, here I am with a clutch-less bike now and no way to ride, sweet! I called and asked where the parts were only to be put on hold for a bit and then they picked back up and said Yeah actually I dont work in parts, but theyll call when theyre in. Still waiting for the call.

Ja
Review №47

I have always had a good experience here and the work on my bike has always been done great...thats why I keep coming back.

Ma
Review №48

I usually dont write reviews but I want to save some of you the embarrassment of getting the same treatment I received.I was shopping for a new ATV so I visited several dealers. Before my visit, this dealer sent me a quote though my email. Since I didnt get a response after I replied to his email or no response after I left a message on the phone, I decided to stop in. Big mistake. I ended up having to argue with the owner and was told that I was wrong about the quote. Until we pulled up the quote on his computer and he realized his numbers did not match his argument. But he kept arguing with me anyway until I walked out of the door. I have never been treated this poorly at any dealer, EVER. This guy needs to take some classes on how to treat potential customers and improve his people skills. I drove a few miles down the street and got a great deal on a Can Am which is a much better machine and I got it for a lower price. Some dealers want your business but Lapeer Honda didnt care if he just lost a sale or a future customer.

Ma
Review №49

Great customer service! Paul was fantastic to deal with!

Ma
Review №50

They were polite, as well as: they assisted me well; in getting a part, for my snow-mobile, that is 15 years old.😀

Br
Review №51

Walked in last Saturday to check out a NC700X in person, they had it priced well below any other dealer on Cycletrader(price was same as I was quoted in an e-mail, didnt go up a penny).They also installed my heated grips for free, just had to buy the parts. It was done and ready the next Saturday when they said it would be. They didnt push me to buy accessories like a lot of dealer would, didnt even mention them.

Ta
Review №52

Went in to talk about buying a new plow system and have it installed. Needed brakes and oil changed also on our honda utv. The manager Paul was very rude and treated us like we were bothering him. Didnt want to answer questions or help us figure out best set up. Also treated us like we were ignorant. Matt at the desk was very helpful and nice. The blame is all on the manager paul my husband looked at him and tried to get some info. Its sad because the manager is trying to blame one of his workers for his own rude attitude. When he should be thanking him for helping us and making so I didnt start snapping back at Paul. Lost our business!!

Ad
Review №53

The service department here is a joke. Do yourself a favor and take your repairs somewhere else. They don’t know what the heck they are doing.

Do
Review №54

Very knowledgeable

Ja
Review №55

The parts staff were helpful, but dont try to return anything. Ordered some things from them for a bike and they didnt explain or mention that they dont do returns on anything they dont keep in stock or in store Was given a Partial refund. Not pleased.

Ch
Review №56

Awesome service department, young man sure knows his stuff and doesnt try to make you buy unnecessary things.

mo
Review №57

Very rude, worst customer service of any powersports retailer i have personally gone to, prices are extremely high, drive the extra distance to any other retailer if customer service is important to you. The showroom is an absolute mess, i picked up a 2018 ktm for what they wanted for a Honda.

Da
Review №58

Nice service, shop kinda messy.

Ri
Review №59

Great experience. Everything was exactly as quoted. Good people.

Ri
Review №60

No non sense Honda dealership. Definitely the best prices east of lansing when I picked up some ruckus.

Jo
Review №61

Very good dealer always have taken care of any issues

Ro
Review №62

Definitely stop by and see what they have. Staff very helpful and friendly.

La
Review №63

Great prices, friendly staff, all around great place and great experience!

Ru
Review №64

They were very helpful and knowledge on their motorcycles.

Tr
Review №65

Walked into Lapeer Honda this afternoon, with cash in hand to buy a Honda Pioneer. The service guy was friendly and showed me around the machine. I then asked if I could test ride it. He said he wasnt allowed to but he would get the manger for me. The manager informed me that he did not have time to let me test ride it. I asked him about pricing and asked if it was firm. He said if I was a Honda guy I would know price doesnt matter. Apparently neither does customer service. I will never step foot in this place again and I will make sure any one I speak to knows how they do business.

Ja
Review №66

Pretty good place, just took awhile to get waited on...

De
Review №67

I have never written a review on Google. This guy offended me so much I had to. Do not call this dealership if you do not have a local phone number. You will not be worth the salesmans time to call back. Had a call later (not salesman) and got interrogated! Shame. Cash in hand ready to buy two ATVs! I will be purchasing elsewhere!

Fr
Review №68

Went into lapeer honda looking at atvs and get approach by a kid named jeff that really didnt know as much as he thought but still lectures me on how honda is the best machine out there. This place really needs some true salesman if they want to earn more business because after talking to this kid who was kinda rude i wont be back trust me

br
Review №69

They gave me a great deal on my Africa Twin. They went out of their way to pick a part from me that had a blemish on it, and got it fixed to as good as new, and dropped it back off to me.

Er
Review №70

Could have been friendlier

CX
Review №71

Very helpful when I was looking for parts.

3f
Review №72

Took atv in for brakes to be diagnosed.New shoes were already installed.Service had a two week backup, I said no problem.Atv took eight weeks to get serviced after multiple phone calls that were never returned.This place is a joke!

An
Review №73

Friendly experienced and efficient staff

Jo
Review №74

Great service they know what there doing

co
Review №75

Its full of toys, what could be better

Ma
Review №76

The owner was more concerned about yelling at his employees than selling me a side by side so he threw me a brochure and walked away while I was asking questions about the machine I was looking at I will not buy from someone that doesnt know how to treat their customers I found another that can take the time to show me the inventory and answer questions

ti
Review №77

I wouldnt take a TONKA TOY BACK TO THIS PLACE! !

Da
Review №78

Very helpful

Mi
Review №79

Very rude owner to employee

Gr
Review №80

Awesome folks!!!

Information
16 Photos
80 Comments
3.8 Rating
  • Address:895 S Main St, Lapeer, MI 48446, United States
  • Site:http://lapeerhonda.net/
  • Phone:+1 810-245-0400
Categories
  • ATV dealer
  • Motorcycle dealer
  • Honda dealer
  • Motor scooter dealer
  • Small engine repair service
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–3PM
  • Thursday:Closed
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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