Dave is an exceptional guy. Very helpful, worked with me as long as I needed, and quoted me an incredible price. I would definitely recommend working with Brough Carpet.
Fast friendly and efficient! Love our new carpets! We were on a time crunch to get new carpet prior to our furniture arrival, Brough made it happen for us! Love the look feel and quality of our new carpet! We will definitely use them again!
The lady that I worked with was very friendly and easy to talk to
Very helpful! Great customer service! I cant wait to see our new carpet. Very reasonably priced.
I just purchased a beautiful Queen size Signature mattress with an adjustable frame from Brough Carpets & Mattress!! I am so excited! Lisa, Dave and Karen are very knowledgeable and professional. Lisa was very helpful and educated me about the different mattresses to chose from.I got a great deal and i highly recommend them. They sell top quality products.I also bought some beautiful carpet for my bedrooms. Come in and see what they have to offer! Oh and they have some really nice comfy furniture too.
If i could give them 10 stars i would. Trust me they deserve the stars. They are some of the most gracious wonderful people. Wonderful and so helpful. I got a mattress which im sitting on right now while writing this. If you need a mattress go see them. Im not kidding i would recommend them to anyone and everyone.So if you need a mattress go to Brough Carpet. You wont be disappointed at all. Again if i could give them 10 stars i would. Hell i would give them 100 if i could. Sadly i can only give them 5 from google.
Great selection had a problem and Dave made it right. Will be back.
We bought our living room and dining room carpet from Karen. She really took the time to educate us and help us pick flooring that would stand up to kids and pets. Installation was done and we were blown away with the quality.I just wish Brough would bring back the “Make Momma Happy” commercials. They were the best!
Great place with helpful sakes people. They do not push for a sale, they just inform. Answered all my questions and didnt make me feel pushed to purchase anything. Great community supporters too!!
Dave, his sales staff, and installers go the extra mile to make sure you are pleased with the quality and installation of your carpet. Thanks Brough Carpet for a job well done.
I just purchased an adjustable bed with a mattress I thought would serve me well. After a couple of nights, I realized I chose the wrong mattress. I stopped back in and Lisa showed me few others, made a new mattress selection. Their guys brought it out the next day for the exchange. Im extremely happy with the bed, mattress, and most of all the service. I expected, and would have happily paid restocking. Dave said having a happy customer was their business. Mission accomplished. Thank you.
The incentives are a wonderful way to increase business. I was pleased to see that there was a mattress company that would be willing to offer a free mattress contest and am grateful for the opportunity to be a part of that contest. Thank you.
We love this place and had a great experience getting 3 new mattresses. Very friendly family oriented staff ready to help with all your questions and needs. Definitely recommend! 5 🌟
This place is so awesome it did a giveaway on Facebook and helped a disabled young lady in Their community The owners of this business are top-notch people thank you for helping your community
Brough Carpets has been a Lapeer business for years. The employees are very kind and helpful. They are knowledgeable and can help you find what you are looking for. They have quality merchandise.
I dont have a personal story to share but I know that this company has been in business for many years with a very good reputation. They have been very generous with giving mattresses in the past. I am praying that I can win one because my husband and I both have back problems and could really use a new mattress.
Had a great experience at Brough Carpets they were very professional on time very nice people. And bought 2 new Beds and love them. Thank You Brough Carpets I will be back for all my future needs.
Ive no experience with this store ( yet) but im truly in need of a bed right now so i may just make the drive and shop here!!I need a comfortable and affordable bed!I truly do....
Family owned business, which is rare these days. Karen truly cares about the customers, is extremely helpful and is a joy to be around! I recommend them to everyone I know.
Very kind and caring company.. Great customer service and a local business!Still hoping they come up to the West Branch Area!!
They are very kind and always looking to go the extra mile to make customers happy. They have great offers and are so friendly!
David and Karen are amazing we got measured, quoted and closed a deal all in a few hours for carpeting and a new bed. Thank you both very much, will recommend them to everyone.
Brough Carpet is the ONLY place you should consider when shopping for carpet or mattresses! Their staff make you feel like family and their service is truly 2nd to none! In addition to their outstanding customer service they offer high quality products at prices that you just cant beat!
There is no better place you could possibly get carpet. From the friendly staff to the great prices my whole family has gotten products from them from beds to carpeting and we love everything we have got I would highly suggest going here you will become a lifetime customer
The Brough family are amazing people highly recommend this company over anyone. They have amazing deals and amazing products.
Amazing, friendly, helpfull staff! I wanted to support a family business rather a big box store like home depot for some vinyl flooring. I am so happy i chose Brough! All i needed was a remnant of vinyl for my half bath and they found me a beautiful piece! Know tgey have earned my business for when i plan to get new carpet in the spring! Great prices!
The family that own it are amazing people, I know then personally. Very kind and just amazing all around!!!!
Best business and costumer service around hands down! I received exactly what I wanted to get and the carpet is beautiful. Thank you Broughs! :)
I bought my carpet here and Id like to say that it was a very pleasant expetience. Great prices and very professional staff! If you need new carpet, call Broughs! You wont be disappointed!
I had my carpeting replaced in my Studio from Brough last month and i have to say, i am SO IMPRESSED!!! The installer they sent out was very knewledgable and kind, Quick and thorough with his work.Dave, who sold me my carpeting, was A HUGE HELP, patient and fun to work with for this process, as i wanted to perfect carpeting to compliment my studio. This was a huge change for me and i couldnt be happier. Every time i walk past my room i get so happy looking at the new look and am so relieved i chose BROUGH. Thank you Dave and Lisa for your expertise. I will forever recommend my family to come in and see you for their carpeting needs and beyond.
Very nice people, good deals
Great friendly family owned business whos is always supporting the lovely lapeer county.
I have purchased carpet and matresses from Brough Carpet. Great service, great prices .Job well done!
This store has the best quality and prices on mattresses!
Wonderful selection and great customer service. Thank you Karen
I recommend Brough Carpet to everyone, Lisa and Karen are very pleasant and make you feel right at home in there showroom, very honest and help you get the best with the Budget you have and Dave was very pleasant when he came out to do measurements, and the installation was very accurate and fast EVERYBODY AT BROUGH CARPET IS #1, WE WILL ALWAYS USE BROUGH CARPET
I bought remnants, good
Good people, great service, treat customers like family
Save your money and go to another carpet store!! The owner is arrogant, rude and condescending. He cancelled on me twice and stated that he didnt need my business anyway when I became frustrated with him. In talking with other people, this seems to be a consistent issue where he lies to them as well and changes dates often. Most people have a job and other responsibilities. He has no respect for that and it shines through in terrible customer service. Go elsewhere or you to will be treated rudely and with no respect. Buyer beware of this man and his lack of respect for customers!!
Love my new carpet.
Very helpful and friendly.
My experience with brough carpets was very professional. I recently bought a bed and some carpet for my home and it looks really nice now. The prices were really good and reasonable. The installers were very professional and my installation was done quickly. I love sleeping on my bed now its very comfortable. Both Dave and Lisa have been very kind of very professional to me the whole time. If you need carpet, flooring, or beds they are the place to go. Everything they have is now on sale. They are just on M-24 just north of daly road. Im glad I chose there for my bed and carpet. Thank you Dave and Lisa for all your help.
Very knowledgeable & great prices! Id refer anyone!
Awesome ppl here
Didnt seem interested in our business. We went elsewhere.