Got a great buy on a stove. Listed for 1050 walked out with it for 650 total.

The young lady at the register was friendly, sweet and helpful. I ordered a grill online and picked it up here and she was able to find it right away. The guy working there wheeled it out and helped load it on my truck. Overall a good experience and I would buy my Sears products here. Service is infinitely better than the typical full line Sears store.

The most friendly, helpful, and knowledgeable staff Ive had the pleasure of dealing with in a long time. Couldnt be happier. Anything I need that they carry will be purchased there! They are a hometown store with the perfect hometown attitude! Love em!!

Excellent knowledge in all areas. Legitimately the most helpful and knowledgeable employees I’ve come across in a hardware store. Hard to find nowadays. A family run business full of people that actually care is simply refreshing. I have purchased a refrigerator, water softener, washer and dryer from this store as well as many other tools. Could not be happier with all of them.

We go to Michigan every year and while I was there, I decided to visit the Sears Hometown in Lapeer because I needed to grab some batteries, tools, and a couple of other odds and ends. Wow! Its totally not like any Home Depot or Lowes box store Ive ever been to. Its above and beyond by far. Its owned by someone who makes you feel like family vs. a corporation. I spent time talking with the owner Kym who is awesome and totally down to Earth. I swear, they seem to actually care about you as a person instead of a dollar amount. Kym the owner was telling me all about their purchasing and leasing programs as well. I cannot speak higher of my experience here. I only wish I could give 6 stars! Emma and Adam who work there also helped me find what I was looking for. Totally polite and well mannered. If you need anything home related and remember what it used to be like to go to a local hardware and appliance store. GO HERE!

The employees deemed to be extremely knowledgeable and service was smooth and fast! Would certainly recommend this store to anyone who is looking for quality products from their local hometown store. This is the place; I know it, you know it, everyone knows it. Believe me, it’s tremendous.

Working on a project needed a tool. I drove from novi to this store. The store owners is so great I will drive the hour just to buy from them.bring treats the dog loves to do tricks. They made a miserable day a great one! Thank you so much Dan and Jan

I purchased a washer and dryer from them through there lease program. They told me it only adds 10% to the total cost of everything. I have made all of my payments on time. Called the 3rd party/company. Come to find put im paying $80 every two weeks to rent the washer and dryer. Thinking i was renting to own it. Now if i want to cancel the agreement i have to make 5 more payments, Or buy out the contract which is double the amount the washer and dryer is new. I feel like they scammed me. Sears told me straight to my face when the 12 payments are done you will own the washer and dryer. Which was a lie. Do not use this places lease program. You will be paying over double the amount your items are worth. Very disappointed.

Love the store and staff but never is there the tools I am in search of. The staff spent time trying to locate table saws which were not available. The store should close if you cannot support the demand.I also needed finisher nailer which you also didnt have. Whats up???? Other than the nice and helpful assistance it was a poor experience.

It was very nice to go in there I got good service a lot of information. Sales staff was wonderful explained everything to me and also about the warranty and their service I felt very comfortable. For a local store in my town of Lapeer Michigan I felt like I wanted to come back here again and get another of a kind of appliance. Which Im going to be needing.

Though I only live 10 miles from the store, it was my first time there. My wife and I only stopped in to see their tool selection. We met Emma, a young lady sitting at her desk doing God only knows what. She was an absolute joy to speak with, and for only being 18 years old, really knew her stuff. Well be back for whatever tools, etc we need. Emma put a great face to the whole store.

Awesome store! The staff is friendly and helpful. Its so much better than shopping at a big box store. I will definitely go back and make this my go to place for household items!

Very friendly with great service. Willing to sell off the floor. But had stock and saved Thanksgiving. New stove!!! Great price also!

I am so pleased with my experience at Sears with Kim, it was my first time looking for a brand new refrigerator and I was super intimidated. Kim was more than helpful, she educated me on the different brands and I felt so confident with my purchase! I love my refrigerator and I’ll go back for any future appliances!

Love this store. Locally owned, treats you like family. They go the extra mile to take care of their customers

This is the most helpful customer experience I have had. Everyone is so knowledgeable and friendly!! I would recommend this store for everyone to shop.

Stopped by tonight for tool replacement. Store closed at 6:00 it was 6:30. We pulled up to check hours on door and Kim came out to offer us assistance. We told her wed come back, it was saturday im sure she wanted to get home. She insisted and helped my husband with replacement. GREAT customer service Kim. Will return!

I will be back for all my appliances. The owner used to own the store in St.Clair and weve purchased many things from them. And we have always been pleased with their customer service. And now they moved out to Lapeer which was disappointing for us because now theyre an hour away. But the service has been so great we will drive an hour to give them our business! We purchased a dishwasher from them and the owner has gone above and beyond to make sure we were satisfied. She even personally delivered the dishwasher to us because corporate was giving us the runaround, but she made it right. As I mentioned that was an hour drive! Thank you Kim! 😃

Kim, the owner/franchisee, and her crew are wonderful. My wash machine died on me Friday afternoon. I got online and started looking at new washers. This Sears Outlet store popped up on my search and Im so glad it did. I saw a washer I liked, called the store and Emma answered the phone. This young lady was so nice, polite and very knowledgeable. She gave me lots of information about the washer I had called about plus other washers that were available. I went to the store the next day, walked in and Kim behind the counter welcomed me with a warm Hello. How can I help you? I told her I had called on Friday afternoon about a washer, gave her the model number and Kim replied, You spoke with my daughter. Heres the washer you called about. Kim spent the next 20 minutes showing me several washers (they have a really nice selection) explaining the features & benefits of each one. I run a dog sanctuary and wash a lot of dog bedding on a daily basis. Kim helped me decide on a GE washer that was on sale, Adam helped me load it in my truck, I brought it home, connected it and Im back in business washing lots of dog bedding with a really nice washing machine. Kim and her employees are so nice, polite and helpful. Their store is clean and well stocked with lots of neat stuff (appliances, tools, lawn mowers & outdoor equipment and more). I posted a photo of them and one of their dogs they bring to work with them. Good people. And something really nice, which you dont hear very often these days, is after my purchase Kim looked at me and said, Thank you. I left there well informed and very confident with my purchase. I will definitely be making more purchases from this store.

After looking for over a month I came across sears home on yelp. After going into sears flint Genesee valley mall I was annoyed by the young man who was working there. He was very flippant so I left. Kim and Emma were knowledgeable and helpful in helping me find the most bang for my buck. Thank you guys for your sincerity and professionalism. I will buy my next appliance from you too.

Awesome place for just about all your home and garden needs, Craftsman tools. Great staff knowledgeable and helpful which is rare in this day and age but definitely a good thing.

The people that work here are very helpful and friendly! Highly recommend going to them if you are in need of any home appliances, garden tools, or any other items.

Adam was very pleasant and patient. Answered my questions. If he didnt know the answer, he found out for me. I would recommend him and the store to anyone looking for an appliance. Thank You Adam!

Wonderful locally owned store ! Good to know they will be in business long after sears is gone as all brands like craftsman and kenmore are now owned by a different company! Buy local !!

Love shopping at this store. Salespeople are very helpful & will check out on their website for what im looking for.Wonderful shopping experience! !

Great service, the owner went above and beyond to help us. Highly recommended.

Great shopping experience!! Very professional and knowledgeable...will definitely be going there for my next appliance!!

We love our home town Sears. Good customer service.

Honestly the Sears store in Lapeer is beyond amazing. Its more than tools and appliances, its family. The Sears store located in the beautiful city of Lapeer is a place where I can go and be greeted by a phenomenal group of employees that truly care about my best interests. The puppy dog kisses received at the door are just an extra perk of shopping there. Im not sure what heaven is like, but I can guess its closely similar to Sears in Lapeer. Nothing beats gazing out at the glorious land of refrigeration that sits upon the horizon of lawn and garden equipment. The variety in this store is remarkable. Words cant describe how great this store truly is and you need to go see it for yourself. God speed.

Nice little store that can get what you want, thank goodness Sears is still around

I have bought all my appliances here. The owner is a local and very nice.

Amazing place, great people, always helpful. 10/10 would recommend.

Very knowledgeable sales man.. bought a fridge for garage... learned there is a fridge made just for the garage...

Walk in and was greeted by a large dog. When asked why dog was there, was told it was her dog did not want to cage it. And I walk out.

Very helpful in choosing the appliances I needed.

Love this place. adam and Emma are great!

Store is a joke order a lawn mower online and was shipped to this store drove all the way from port huron area to pick it up I arrived at 9:50 on a Saturday store was supposed to be open at 10, stayed tell 10:30 store never open be the last time I give them my business! Same feeling for the 10 people that showed up and drove up in the time I was standing there waiting!

Absolutely terrible customer service. Spend your money somewhere higher quality and care for the customers concerns.

Small store but helpful staff.

Very helpful in all areas of the store.friendly too., thats a must 😁🎈

I drove past the Port Huron Sears store to go to this Lapeer store because of how well they have always treated me. Definitely recommend!

Family owned helpful service good quality

Very helpful and knowledgeable about new and older products

10/10 best sears ever

Kim was very professional and helpful.

Super helpful staff!

Very nice to work with.

They seem to never have what I need in stock. A total waste of your time. If you need something just go online and order it.

Way over priced

Quick and nice service

Friendly staff, carry appliances and parts 4 sears appliances

Very good store

Zane was very helpful

Very friendly staff.

Helpful.

Fast and friendly

Great