user
AutoZone Auto Parts
803 W Airline Hwy, Laplace, LA 70068, United States
Appearance
AutoZone Auto Parts
Comments
Al
Review №1

Good, quick customer service. Service rep knowledgeable and parts.

Ur
Review №2

Employee said I dont know too may times, looking at computer he asked my female friend questions she didnt know n he had know idea of what to tell her how to find info on her car. I understand the young need to learn -- but they will never learn if they dont ask other employees for assistance.

ro
Review №3

Very helpful staff.

Jo
Review №4

Mr. Sean and his co-workers. Have been polite and very good awareness to details. They observed the issue I had and was for what appeared to be pleased to exercise all the compliments Autozone had to offer. They replaced my battery and installed it. The store was a pleasure to visit and I will return to this location so long as the customer service matches todays experience.I hate spending money but if Im going to do so.. I want it to be at a place that appreciates my business. My experience was good. I hope it Continues.

Ju
Review №5

Good place the staff was friendly enough and patient enough, considering they had only two employees when I arrived. Still, they got the job done as fast and as accurately as they could, and thats really all I could ask for considering the situation.Just a recommendation:> enforce wearing masks for all customers coming in, for your employees protection> make sure your employees are always wearing their mask for their customers protection

Ge
Review №6

Take the mask off and get some oxygen. Customer service reps were not helpful. Made you feel like they didn’t want to deal with any questions.

Bi
Review №7

Great service. Employees are very helpful.

To
Review №8

Kathy D. @ the Laplace location was amazing. She came and help my husband and I with changing a part we both couldnt reach.Great Customer ServiceThanks Kathy

SU
Review №9

Horrible customer service for phone callers. I called the store for warranty information and price. Was on hold for exactly 32 minutes 1 second. I actually DROVE to the store while on hold, asked for the manager, showed him my phone so he could see the time, and told the manager that I needed him to answer the phone because according to the time being recorded I was still waiting for assistance. He informed me that the people in the store has to be served BEFORE callers. I stated that patrons, regardless of location, should be assisted in order of arrival and if you are on the phone with someone, that person is just as important as the ones physically present in the store. Also, if you are not able to assist callers, then do not answer the phone! They had absolutely no remorse and didnt even apologize for the inconvenience. Horrible customer service....

ch
Review №10

I had to get my battery replaced and Charles was very polite and did a great job replacing my truck battery

Sh
Review №11

The service was great. I bought a new battery, and the employee that installed it for me was awesome. I was honestly in and driving out with my new battery installed in less than 20 minutes. Highly recommended.

Dw
Review №12

Thiss my place

D
Review №13

Good prices

Jo
Review №14

Never ever pick up the phone

Ro
Review №15

Knowledgeable and fast service, concerning a purchase from about two weeks ago and exchanging damaged parts.

Te
Review №16

Just like other Autozones in the Greater New Orleans Area; this store carries parts for most makes & models vehicles. Saves you money on the long and short end. Batteries and alternators can be turned in for credit once you purchase a new one. This is a great RECYCLING FEATURE.Friendly staff are most times willing to assist you with installing a simple part, like a light bulb or removing a battery for testing. Way cool.

St
Review №17

Not good at all I wouldnt think it would be so hard to get this place to sell me a battery I will not go back to the store in Laplace manager was rude as can be to get this my old battery had to be tested an I had to wait for approval to get the new one

mo
Review №18

Im writing this review about one of the workers Jaron. He was nice, patient and funny. He was helpful the whole forty minutes while me and my family was there. Thanks to the worker Jaron.

Ja
Review №19

Great staff, well trained and knowledgeable Gigantic variety of parts, selections and they offer warranties whenever available. Anything they dont have in stock they order for you with a very short wait on most items. Always our first choice for all our automotive needs.

Ma
Review №20

The staff was real helpful

Ju
Review №21

Very helpful service. Clean and good prices on most things.

AL
Review №22

Good customer service

Ch
Review №23

Great people. Well knowledge in my needs. Thanks

De
Review №24

Works for me

Ta
Review №25

Nice and helpful

No
Review №26

One Stop Shop

Ti
Review №27

Rude service

Je
Review №28

One Stop Auto Shop

PL
Review №29

Great automotive store, friendly staff. 5 STARS!

To
Review №30

Good selection. Friendly sales people.

Je
Review №31

AWESOME STORE AND ALWAYS HELPFUL AND COOL PPL WORKING IN THE STORE..

Ja
Review №32

Very helpful staff. Always have items in stock.

Ja
Review №33

Very helpful and knowledgeable. Most everything I have ever needed is in stock or arrives quickly and on time.

El
Review №34

Very good condition

Im
Review №35

Service took forever, once it was our turn they skipped us and took another costumer.. We left with out buy anything.

Ra
Review №36

Always get great service

Am
Review №37

The Autozone in LaPlace on Airline has been very helpful. Everytime I walk into AutoZone the place is very busy. The staff still goes out of their way to help everyone and they are very kind. I have shopped at this store 3 times in the last month and everytime I got the part that I needed the first time and didnt have to go back!!! One time I had to order a part and it was in by 8am the next morning. Thank you AutoZone for educating your employees. I appreciate your knowledge and help.

Pa
Review №38

Jacknel was wonderful,thank you.

Lo
Review №39

Purchased products for my truck.

St
Review №40

Car parts.

Al
Review №41

Wonderful service and great prices

Lo
Review №42

I was only the second person in line however, there was only 1 tech servicing customers.

Ra
Review №43

You need parts you know where to go Auto Zone

Br
Review №44

Fast and friendly always billing to help

Ma
Review №45

Great service and awesome people!

Ad
Review №46

Got what I need for a reasonable price

Al
Review №47

My prepaid order was lost. The assistant manager worked with me and reordered my parts for repair.

Ga
Review №48

Friendly, knowledgeable help,couldnt be happier

St
Review №49

Nice store very organized!

Ra
Review №50

Because Nick is an amazing worker.

Sh
Review №51

They seem to have almost everything we need when we need it and if they dont they can get it next day.

Ba
Review №52

Had what i needed. They got just about everything or could get it

St
Review №53

Good

Ch
Review №54

Quick and friendly service.

Go
Review №55

Very professional!

Sa
Review №56

Slow. Screaming kids. Forced to listen to sales pitch long after indicating we werent interested in buying anything else.

ji
Review №57

I love this place

Ja
Review №58

Great people, great service

La
Review №59

Very knowledgeable employees.

No
Review №60

Enjoy it alot

PA
Review №61

I was on hold for 20mins, no good customer service at this location in the morning.

Ta
Review №62

Mr. Issac is the man, he made sure I didnt forget any of my stuff I needed to fix my car

Bi
Review №63

Excellent customer service

De
Review №64

Great customer service

Pa
Review №65

The guy looking guy that worked to day is about as smart as abox of rocks.NOT VERY HELPFUL!!!!!!! ILL SPEND MY $ ELSEWHERE

an
Review №66

Very nice people

Ja
Review №67

Great and timely service

Gl
Review №68

Sucks

te
Review №69

Experience was terrific!

Ra
Review №70

Pretty good

Mi
Review №71

Good parts

Ga
Review №72

Everything is so unorganized and terrible 🤦🏽‍♂️. There are probably only two people that know anything about cars in here.

Da
Review №73

Very helpful

ke
Review №74

Very helpful

Ja
Review №75

Excellent service

Na
Review №76

I guess ok

De
Review №77

Helpful staff

Br
Review №78

Ok

Ma
Review №79

Convenient

En
Review №80

Friendly

sh
Review №81

Good

Ra
Review №82

Rude employees

ER
Review №83

Good

Ge
Review №84

Car parts

B
Review №85

Nice

An
Review №86

Some help

De
Review №87

Like it

Fr
Review №88

Excellent

Pe
Review №89

Undoubtedly a perfect place to go to look for the parts of my car the always attentive and fair pressure. And they get what one occupies in a short time

Mi
Review №90

Excelent service

Mi
Review №91

👍👍👍👍👍👍👍👍

Information
12 Photos
91 Comments
4.3 Rating
  • Address:803 W Airline Hwy, Laplace, LA 70068, United States
  • Site:https://autozone.com/locations/la/la-place/803-w-airline-hwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A3002&y_source=1_MjQ3MDMwOC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 985-651-2782
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:7:30AM–9PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Similar organizations