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ACE Garage Door
798 E 5th St, LA-628, Laplace, LA 70068, United States
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ACE Garage Door
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ni
Review №1

They have great service I had an issue with my door. I emailed after hours about the issue. Ethan called me within 10min and 30 min later Brandon was knocking at my door. Brandon took care of everything quickly and efficiently with great customer service. A+ services this is a company that I’m glad I chose and will highly recommend.

Ma
Review №2

Quick response, reasonably priced . Total replacement of the complete garage door, tracks, spring and opener completed in 2-1/2 hours! Thank You A.C.E. ! You will be highly recommended to anyone who has garage door needs.

Ro
Review №3

UPDATE: Ethan contacted me and agreed that I shouldn’t have been charged $164 for the service that was done. They credited back $65 and only charged the trip to my house. I would also like to add that they were quick to come out, as other services were going to take at least a couple weeks to come out. I appreciate the level of their customer care.My garage door wasn’t opening and closing normally. A guy came out and adjusted the sensor which barely took five minutes and I was billed $164. The price was very unreasonable. There should definitely be a reasonable price range for a quick fix. Although the price was unreasonable for a five minute fix, the technician was nice and very informative.

Ir
Review №4

Very good customer service with a smile. The service guy had very good work ethics as well as a great personality. He also made sure every need was met...keep up the good work; great company!

Re
Review №5

ACE is a great garage door company. They are affordable and reliable. When I have a garage door issue, they can sometimes have someone out the same day, but usually no later than the next day. They will come and service your garage, and change out any necessary parts to get the door working properly.My technician Steve was awesome, he came in, determined the problem, and fixed it in no time. He was very knowledgeable, kind and considerate of my property. He also explained why my door wasn’t working.I would recommend this company to anyone needing a new garage door, a replacement door, or door service/ maintenance.

Ph
Review №6

First class service done by first class people! Ethan and Don made the 45-minute drive to my house at 7:00pm on a week night. The repair work was done quickly and professionally. I wouldn’t recommend anyone else!

Ro
Review №7

Great work done in a timely manner. I would recommend to anyone looking for a garage door to go with ACE

Ja
Review №8

Everyone that I have spoken too at ACE Garage Door have been very helpful. From the salesman Clint to the guys that installed the door Jared and Eli. All of them are great. Very knowledgeable about everything there were doing from start to finishing. I would definitely recommend this company and these people to help you or anyone with their garage needs.

Al
Review №9

So, I did business( for the first time) with Ace Garage Door. I couldnt be more pleased with how I was treated. The sales process, picking out & ordering the garage door, the flexibility of scheduling. The speedy removal (of the old) & installation ( of the new) garage door were all easy. I cant stress how professional this company was. I was contacted by sales. I was contacted about my order coming in, and scheduling the installation. Everything was seemless. The technicians were knowledgeable & helped me program my trucks built in garage door button to work. The owner called me back when I had a question after hours to help me. This is a very professional company that is family owned & operated. I would recommend this company to anyone who is looking to upgrade their current garage door. I will be using this company for any future problems that come up as well as any new properties that I purchase.Thanks again Ace Garage Door for making me so happy with my purchase.Al H.

Da
Review №10

I am a very pleased customer of Ace Garage Doors. Their prices were the best of anyone in the New Orleans area. The order was placed on June 25, 2021 and was installed on July 27, 2021, by a professional installer named Jared. A GREAT experience all around dealing with Ace Garage Doors, from Clint who took the order, all they way to the installation by Jared. I highly recommend them to anyone.

Ro
Review №11

Prompt response to my inquiry. Ace replaced my Ida damaged garage door down in Shell Beach. Ace had the garage door in stock. Quick installation and completion in less than a week. Highly recommended!

Gw
Review №12

I called for repair service at 8am on a Monday morning and my broken torsion spring and wire was repaired by 1pm the same day. Wow, what service! My repairmen Jared and Brock were both very professional and knowledgeable. Thanks for such quick service. I would highly recommend A.C.E. for any of your garage door needs. Thanks again for quality service!

Tr
Review №13

They did a fantastic job fixing my garage door! They were very friendly and explained everything very well. I highly recommend them!

Ro
Review №14

The garage door we ordered was delayed on delivery until mid-late September from our original date of august 12. ACE came and installed a temporary door until ours comes in. The crew was polite and very speedy in getting us set up. ACE will be what I recommend to anyone looking to get a garage door.

LA
Review №15

Excellent service, very professional. Highly recommend.

Ru
Review №16

Excellent communication, service and price. Wanda and Steven are the best!! I recommend to anyone who needs garage door service.

Vi
Review №17

Jared and Brock were very professionalAnd knowledgeable . Did an awesome job of repairing my torsion springs and spring wires. I called at 8am on a Monday morning and by 1 pm that same day it was repaired. Wow, what a service. I would highly recommend A.C.E. For any of your garage door needs. Thanks!

Er
Review №18

Great company to work with. We love our garage door company!

Ch
Review №19

Excellent service, very helpful and knowledgeable about what we needed. Jared and his helper done an awesome job!! We would recommend Ace Garage Doors to everyone!!! Thank you so much!!!

An
Review №20

Brandon did a fantastic job. Removed and hung new doors by himself in a short amount of time. Very professional. For the first time in 16 years I dont have to lift the garage door to open it. Thank you Brandon and ACE.

St
Review №21

Awesome company to work with ! They were very friendly, processed my garage order quickly, and had it installed before the estimated date which made me a very happy customer!

Wa
Review №22

Exceptional same day service; very professional and courteous staff that came to do the repairs. So impressed that they had the parts and fixed my door within 30 minutes. The team (Michael and Brad) also recommended to replace the side rollers - and WOW! My door is now so quiet and operates so smoothly. Highly recommend ACE - they have my business for any other future garage door needs! Definitely HIGHLY RECOMMENDED!!!!

Ja
Review №23

Son in law purchased new garage doors forour home from ACE . This is a Great company to get garage doors from. Jared and Corey were very professional and polite. When they finished with the installation everything was left clean and old doors were taken away.

BA
Review №24

Great response time. They are knowledgeable and I trust what they tell me. That is important to me

El
Review №25

10/10 would use again! Came out the next day, got everything fixed on the garage door at a reasonable price. Polite, friendly and kept me informed as to arrival time. Nice job! Thank you, ACE.

Ry
Review №26

Ace was very professional and clean. They installed two brand new garage doors had no issues.

Lo
Review №27

Jared and Cory were very professional, kind and courteous. Also extremely knowledgeable.Definitely recommend these guys if you need anything for your garage doors!

An
Review №28

The best service and extremely affordable! Every person I interacted with at ACE was friendly, knowledgeable, and timely. Roger came out for the estimate on a Monday, then Jared and Dylan came out to complete the job on Friday. Every step of the process was seamless and Im super pleased!

Rh
Review №29

Excellent service - These people came out and trouble shot a repair that was serviced by another local company that could not find the problem - come to find out the door just needed to be reset. Ace originally put in our doors and did great work - they are now programmed in or phone for the next service - Thanks Donald for all of your help. Great business and superior customer service.

Mi
Review №30

Brandon installed the new motor today; the release pull is out of stock and will be installed in a day or two. After Ida, Roger got my stuck door open so we could use it manually while waiting for the motor to come in - at no extra change - which was a big help! (No, there is no door between from the garage into the house, and yes, I know thats weird.)

Sa
Review №31

We had a broken torsion spring, and ACE came out the day we called. Jared and Dylan were exceptionally professional and knowledgeable. They worked quickly to replace the spring and correct other issues they spotted. We were grateful for their prompt service and impressed by the quality they delivered. Would certainly recommend without reservation.

Br
Review №32

Awesome work and quite timely given the circumstances. Definitely recommend!!

Ke
Review №33

Stephen went above and beyond with service. Very prompt on arrival and very thorough! Highly recommend ACE!

Ni
Review №34

The technician thoroughly check my garage door, pointing out the wind damage on my garage door. He explained to me why I should not open the garage door because of the wind damage it would be dangerous and fall on my car. The technician was polite also.

Sn
Review №35

Absolutely one of the best companies I have ever dealt with. Showed up exactly when they said they would. We had a little issue about where and how to mount a motor. Without hesitation they added the necessary blocks to make the job work and best part is never charged another penny. As VP of the Banded Brothers MC we would highly recommend this company. Ace Garage Doors go above and beyond.

Ot
Review №36

I called ACE on Monday, they were here the next day! My techs were Adrain and Eli, very knowledgeable, helpful, efficient, cleaned up their work space and friendly! They represented ACE very well!

Je
Review №37

ACE was amazing. Our technician Jared was amazing. Would recommend ACE for all your garage door needs!!!

AA
Review №38

I dont usually leave reviews however ACE garage door deserves one. I literally called yesterday in need of a repair. Clint answered and was very clear and patient with me to the point he even face timed me to see the door and if it was repairable. We scheduled the repair for the next day, which is awesome! Even when we changed our mind to get a new door they were able to accommodate us and get a new door installed. Communication was great because we got an automated text indicating when they were coming and our appointment time. Great service all the way around! Very competitively priced as well.

Am
Review №39

Great service & great company! Jared arrived and completed the service before my scheduled appointment time. Will definitely call them for future needs and highly recommend.

Ye
Review №40

Jared Bienvanu came to replace the motor on my garage door. He was very efficient and took care of the job. He also was very polite and on time for the job. I truly would recommend Ace Garage Door if you need anything replaced or repaired

Da
Review №41

Great company to have garage door work done. Very helpful, decent prices, great workers.

Er
Review №42

Very professional, friendly service and installation. High quality door and hardware! Job site was clean and old door and hardware hauled off at completion. As a repeat customer, I highly recommend this company!

pa
Review №43

OMG!!!!Danny the technician ca,e out to service my garage.Goodcommunication,humble spirit, reasonable prices, very friendly

ch
Review №44

Ace Garage Door is a great company. I have been knowing Donald for years and have had no complaints when using Ace Garage Door. They have fast and reliable service, and are great on new installs as well. I would definitely recommend and will continue using them in the future

Do
Review №45

I called them yesterday on Sept 7 & they had someone coming out the next day, I was very pleased that I had someone to fix it & know it’s works & fixed something else that was done wrong at a great price. Thank u for being so they for me & my Family!

TO
Review №46

Great job on garage springs. They were very professional and did a clean job.

Ro
Review №47

Jared Bienvenu did an excellent job with the replacement of my garage door openers. He also took the time to answer all of my questions.

Sh
Review №48

Extremely professional and courteous. They did an amazing job on our garage screen door. Thank you for helping us obtain an outdoor space, with an indoor feel... and no mosquitoes!! Would HIGHLY recommend!

ca
Review №49

Very professional! Showed up on time, worked and cleaned up. Doors look amazing. Would recommend this company to anyone with issues with their garage doors or if you need new ones.

Ra
Review №50

Roger Sigsworth was Very professional and inform us that our garage doors we’re not put up properly we are very happy and pleased with the outcome thank you very much.

la
Review №51

Roger was knowledgeable and friendly. I am very appreciative.

Gr
Review №52

This place is top notch. They actually return phone calls and show up when they say they will. Although this sounds simple and expected, believe me, it’s extraordinary. I waited at Home Depot for over an hour trying to get assistance. I was finally told that it would be three months before I could get a new residential garage door delivered and installed. I also called Overhead Door and Access. I left messages on their answering machines stating that I was interested in purchasing a new garage door. Neither returned the call. ACE, however, picked up on the first ring, e-mailed me information on options and pricing, and sent someone out to measure the same day. The garage door was ordered, delivered, and installed in less than three weeks. The price was fair and very competitive and the service and installation was impeccable. From my experience, they are the best in the business.

Jo
Review №53

Mr. Johnson was right on time. He was iinformative, efficient, took the time to maintain the other door while fixing the problem with the door that was not working properly. He was extremely kind, a pleasure to meet and to do the work for us.

Ma
Review №54

We had a defective roller on one of the doors and had not maintained the doors during our first five years in our house. They made the repairs along with teaching us how to maintain the doors and what to look for when operating the doors. The crew was clean, polite and efficient. I would highly recommend.

DA
Review №55

Jared Bienvanu from ACE Garage Door Co is a life saver. He fixed the springs on my double wide garage door and made sure everything was lubricated properly. He didn’t rush, but he didn’t take all day either!

We
Review №56

Office scheduled same day service. Technicians arrived in time frame promised. Were able to quickly evaluate damage and effect necessary repairs in a timely manner.Technicians were courteous and friendly and insured everything was working to my satisfaction.

co
Review №57

Thank you for your service! Jared did a great job, very timely, and professional. Will recommend.

Ch
Review №58

The transparency and communication goes a long way.Salesperson showed up on time, had samples and catalogs to choose from.Service also showed and finished on time, took the time to talk about the installation, features and made sure there were no questions before leaving.I received emails and texts for scheduled appointments, estimates, and receipts that allowed me to keep track of the process.

do
Review №59

Guys showed up at 7 pm and finish two doors at 1:30 am . Very professionall and did a good quality install . Looks good thanks guys

ja
Review №60

The installers were quick, informed me of all of the features included and cleaned up nicely when done. Salesman was easy to deal with and responded in a timely fashion. Would recommend to anyone

As
Review №61

Guys helping were quick to diagnosis problem and make a quick repair. Highly recommended service!!

Ro
Review №62

The team from ACE was prompt, professional, and efficient. They replaced my motor and did some light maintenance on my door in less than 1.5 hours. They explained and demonstrated the new equipment, and made sure I was all set before they left. Thank you so much for great service, from the first touch point of the phone call to get an estimate to the completion of the install I felt like I was dealing with experienced, knowledgeable professionals. Will recommend highly.

Je
Review №63

Great company Donald and Clint are great to work with. They have done my office and they are doing my 3rd house always professional.

Pa
Review №64

Jarred did a great 👍of installing my garage door motor. He was courteous, professional, and educated on the product.

Ju
Review №65

Steven Johnson showed up at my house Monday and let me know that it wasnt just the cables that needed to be replace as well as the spring inside the bar was broken. We talked about the different options to fix the door. I went with his recommendation of replacing the bar and having the external spring. I left my garage open for them to have access while I was at work. When I arrived there was not one bit of mess and the garage door actually functions better now than it has in the last few years. I will definitely recommend ACE garage doors to anyone looking for a repair or replacement. Great work guys!

Pa
Review №66

I am very please with the service and my new doors. Glad I called you guys for your service. Job well done

Ke
Review №67

I found it somewhat difficult to be able to print a bill for the repair work that your company performed at my rental at 7616 Hampson St. on Friday, July 31, 2021.I did send my check with the information that I was able to obtain from your email that you sent to me; however, I could not find a bill which I could simply print off my computer.

Jo
Review №68

Very professional and quick install for my garage door opener. Would definitely recommend!

Sh
Review №69

We worked with Clint to order our new door, and he was helpful and pleasant throughout the whole process! Mike and Jared installed our door, and were extremely professional. They also worked very quickly. We are very pleased with the outcome!

So
Review №70

Jared was very professional and provided excellent service. I would definitely recommend ACE Garage Door to family and friends. Thank you Jared and Ace Garage Door.

An
Review №71

Decently priced, good work, quick, and easy to work with. Would buy from ACE again.

Ch
Review №72

Ace Garage Door have been a wonderful company helping my family for years. They are very professional and a pleasure to work with. All the workers do an excellent job. I would definitely recommend them to anyone. A very happy and satisfied customer.

Te
Review №73

ACE provided excellent service. Their service was lighting fast and high quality. The repairmen was scheduled to come between 3 and 5pm. They actually 15 minutes earlier than scheduled. Also, the job was finished in 30 mins. I received text when the my request was dispatch to when it was completed. No complaints here.

Da
Review №74

Completely geeked with my new carriage insulated doors... long overdue at my house... price was more affordable than I thought. Not sure how they’re making money.. my install krewe, Michael and Jared, knocked it out the park. Professional, clean, install... thanks ACE:)

Do
Review №75

Jared showed up and had the problem assessed within minutes! He was professional and friendly and got the job done!

Ge
Review №76

Im the Manager over at Howers Tire Shop... had a delivery truck back into a Bay Door... they came at a more reasonable time and completed the job, not only cheaper, but quicker... great guys!

Br
Review №77

Fantastic service came next day and they were able to give me a price the same day I called.

I.
Review №78

Called Ace this morning because my door was not closing properly. Steve and Brian came out the same day! They knew what was wrong before the door engaged all the way. Knowledgeable and professional. Exceptional service!

De
Review №79

I called this morning schedule repairs on my garage door. I was able to receive an appointment for that afternoon. I received another call maybe an hour later, saying a technician would be available to come earlier than my scheduled appointment. Technicians showed up, got to work, and completed the job in bout an hour. They were very professional and explained everything they did during and after completion of the job. Awesome job!

Ha
Review №80

My wife and I picked ACE Garage after comparing their professionalism aswell as theirhonesty and rates with other door companies.I know professionalsas well as positive attitudes. Im a retired Command Sergeant Major E9. I had the privilege to lead over 723 men and womanIn the US Army. With 28 wonderful years serving my country. I have a lot of experience teaching, conceling as well as leading many. I know how to determine the best to benefit my family. Thanks for a job well done.

Le
Review №81

Great service! Timely and friendly. I was pleased with the fact that there was no delay for parts.

Jo
Review №82

Awesome work. Quick and friendly.

Ti
Review №83

I would highly recommend this Company.

Jo
Review №84

I had no problems at all . they came out and fix my garage door with no problem. Very reasonable with the price as well

Ma
Review №85

The product and service are a step above what one would usually expect. I was kept informed of every step of the process through completion. Very professional staff.

Ti
Review №86

This company is very professional, on time, and very knowledgeable. I highly recommend them. Great experience!

ro
Review №87

Great service again!Have used them several times at different locations and they are prompt, professional and efficient. It’s great to see a small company hold there service quality through the years!Thank you

Ma
Review №88

From estimate to project completion 5 Stars. Great communication with professional results. I would definitely recommend.

Ca
Review №89

I had a garage door that wouldn’t open, with my car inside. I called Ace at 8:30am, they were at my house by 10:30am, diagnosed and fixed problem by noon. Excellent customer service, very professional and reasonably priced. I would highly recommend.

Da
Review №90

Fast response, very professional, quality work. Would highly recommend.

Ap
Review №91

Very clean and professional.Worked tell after hours intoThe dark to finish up the job

Sh
Review №92

ACE Garage Door did an amazing job on installing my new garage door!! My salesman Clint was amazing! He explained all of my options to me and recommended what would be the best fit for my space. Clinton and Mike were my installers and they did a phenomenal job!! They were very professional and installed my door with ease! Clinton explained everything to me on how my new door worked and was very patient with me and all of the questions I had. My new garage looks fantastic!! They are honest and their prices are very reasonable!! I will recommend ACE to everyone I know!!! Thank yall for such great service!!!

Li
Review №93

If I could give them more than 5 stars, I would. From the time I called ACE until the garage door was fixed was under 2 hours...and this was late Friday morning when businesses are often closing for the weekend. We could not have been more impressed. Thank you ACE...you are ACES!!!

Ro
Review №94

I inadvertently or foolishly backed into my garage door this morning . A.C.E. Garage Door Company was Johnny on the spot. Great service for a fair price.

Ty
Review №95

I was in such a bind, my wife’s car was stuck in the garage and both of us had to go to work. I called Ace Garage, and they were able to come out immediately and install a whole new system in 45 mins! We wanted to eventually replace the system, but we just bought the house. They offered a whole new system with remotes, panel, and opener for under $500! The technician was very friendly and pleasant. I wouldn’t call anyone else after this experience, it’s so rare when you receive such great and kind service these days, they truly are a trustworthy mom and pop type business. Thanks Ace!!!

El
Review №96

Terrific service. I would highly recommend.

Do
Review №97

I really love the set that I got from this company .the tech that installed my door was awesome people friendly very knowledgeable of is work and friendly I will send you’ll more business

Ca
Review №98

The service was EXCELLENT. They showed up early, worked and continuously . The workers were very polite and professional. They walked me through the process once the installation of the door was completed. They finished in a very timely manner . I would DEFINITELY choose you Ace again if and when needed, also I would recommend them to others. Thank you all for an AMAZING job👍🏽.

br
Review №99

Excellent service fast and reliable. They cleanup after. Change my door and motor.

Do
Review №100

Clint helped me with the sale of garage door opener. Adrian and his crew installed same day I called for installation. They was very professional and efficient. Would recommend them to my family and friends. Thank you

Information
100 Photos
100 Comments
4.9 Rating
  • Address:798 E 5th St, LA-628, Laplace, LA 70068, United States
  • Site:https://acegaragedoorllc.com/
  • Phone:+1 504-231-2132
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–4:30PM
  • Wednesday:7:30AM–4:30PM
  • Thursday:7:30AM–4:30PM
  • Friday:7:30AM–4:30PM
  • Saturday:7:30AM–4PM
  • Sunday:8AM–12PM
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