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Walmart Auto Care Centers
5610 San Bernardo Ave, Laredo, TX 78041, United States
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Walmart Auto Care Centers
Comments
Lu
Review №1

I called and the lady who answered was able to help me with prices and was so courteous. I had called autozone and they were rude and did not help. Better price on oil.

De
Review №2

Slowest oil service in USA 100% terrible slowwwwwwwwwwww over 3 hours wait for a darn oil change with 2 cars ahaid.

Ul
Review №3

I took my car for an Oil Change and also Tires... They took a long because they had more cars in front of me.... We as customers need to understand that it’s not just only us... they are a lot of people in front.... the Service Greeter tells around what time your car should be ready... it’s a estimate time of wait... So when I go I’m prepared for waiting.... Good luck on Your Next Visit... Enjoy..... Thank You .... Tire and Lube Express....

Jo
Review №4

It was 12/23 and my battery was dead, I called Walmart and they said they had a battery for my vehicle, bring it in before 6pm if I wanted them to install it. I arrived approximately 5:30pm and they said they could get me in. I left Walmart about 7:30pm. It was dark and I was tired and did not check their work. Happy not to be stranded. The next day at work, I noticed to manufacturers battery cover in my back seat. A little perturbed that they did not replace it, I opened the hood and found the replacement battery quite a bit smaller than the original.I called the Auto Center and and that is when I was told, they didn’t have the correct battery so they installed the next size down that would work. Now I am upset!I could have driven to NAPA or AutoZone and received the correct battery! I spoke to a manager who suggested, I can come back in when they receive the correct battery or can go to a competitor and purchase one and return the Walmart battery. It is now the 27th and still no battery shipment received and the Walmart is 30 minutes out of my way. Displeased with the service is an understatement. Buyer beware!

Le
Review №5

This particular Wal Mart tire shop lacks the stock and variety that some other stores have. I went in for tires, and they only had two models in my size, or at least, that was what I was told. I wasnt happy about that.However, the service team was very professional and did an excellent job installing and balancing my tires. They even did a few special requests free of charge. Installation took around two hours, which wasnt terribly slow but certainly not fast.Overall...Four Star Service...Two Star Tire Selection. They just need to stock more Tires and schedule another Tech. on the shift, and this could be a Five Star Shop.

Се
Review №6

Terrible service, took me almost 3 hours to change oil, first of all they cancelled service after 1,5 hours of waiting, reason was damaged drain plug but last place where I’ve changed oil was Walmart (Louisiana), only when I said to them that it was Walmart they took my car at service again and without any problems within 5 minutes they unscrewed the plug

Os
Review №7

Very slow service, turtle speed. Came in at 7:15 a.m. only 3 cars ahead of me it is 9:00 a.m. still here Come on man!!!! Its an oil change, not overhaul. Better off at jiffy lube, faster..

Ju
Review №8

I liked the service, it was quick, and if you dont want to wait on their lobby you can walk into the store

mo
Review №9

I am not recommended these people because Lazy people... I told him I want to make oil change, the Boss said “ there is noise in the engine, I am not going to do anything for you. By the way my Van is 2017 and I am driver on the road around whole Unite States and I made all change oil in my van in different places in United States. It is so funny to hear his excuses “ noise in engine” if my car is not good I am not drive all around Whole Unite States.

Da
Review №10

Really need help in this department, reason am giving low score is just a bad experience with employees. Please conduct a survey and try to improve, I know we deserve better customer service!

An
Review №11

Excellent service. Especially Jose! Thanks.

Em
Review №12

Not recommended. I purchased the 4 Goodyear tires online at Walmart and went to the Walmart Tire & Lube Express to have them installed on my car. It turns out that they didnt balanced the tires, so the car was jiggling all around at the highway.I stopped at another shop to inspect the tires and they were already deformed by that unprofessional installation. I went back to Walmart asking for a replacement and they told me it was not their fault, that I should ask for a manufacturers warranty. Goodyear told me Walmart is not an authorized installation shop, so I lost 4 tires because of this.

Da
Review №13

I just got my oil changed today and it took about 3 hours, there mechanics are very slow and they move like turtles, my advice never take your car there

Ti
Review №14

Great service in and out

RO
Review №15

WORST SERVICE. SPECIALLY EMPLOYEES IMAGINE TO BE THERE FOR HOURS JUST FOR A SINGLE CHECK.

Ma
Review №16

Went looking for shower knobs they dont sell them

Ju
Review №17

No oil high milage in stock.

Ci
Review №18

Horrible system, If you are changing a tire, unless you want to wait, 3hrs !!!!

Mi
Review №19

Need to be on top of them

El
Review №20

Good place.

Na
Review №21

Very good.

Jo
Review №22

Very well

Iz
Review №23

Waiting line just to be in line takes more than half an hour when there are 2 ahead

Es
Review №24

A formidable shop, you find everything and it doesnt close😉

Gr
Review №25

They have excellent customer service

IS
Review №26

A Walmart like any other. Although it lacks some inventory.

Information
6 Photos
26 Comments
3.7 Rating
  • Address:5610 San Bernardo Ave, Laredo, TX 78041, United States
  • Site:https://walmart.com/store/554-laredo-tx
  • Phone:+1 956-791-9803
Categories
  • Car battery store
  • Auto parts store
  • Tire shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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