Good buying experience, professional employees but they get a major downgrade for rigid return policy of 10 days (and you pay 15% restocking) so I would not purchase higher end expensive equipment here that may require a longer vetting process. Specifically, we purchased a higher end spin bike and they would not take back even with restocking fee because beyond 10 days. You would think retailers would learn from Costco return policy which is may be a bit too generous and not viable for smaller retailer but there is some middle ground. Return policy is on the receipt but sales person should have stated it given the size of the purchase. Will not be back.
Big selection of professional/home workout gear of all types. Very friendly/honest staff & managers who know indoor fitness gear details. Has gear nobody else. Great prices. Better than buying fitness gear online.
Fantastic experience from start to finish. Jake and the team at Bandit Fitness are top notch. A lot to consider when setting up a home gym but these guys made it so easy. Quality products, great customer service, and quick delivery… can’t ask for anything more!! Definitely my go to for anything fitness related.
Excellent experience! First class business operation!
Great customer service and attention to detail and follow up. From purchase to delivery every aspect was flawless.
Ask for Jake. Hes knowledgeable and provides excellent service.
Jake is an excellent salesman who has full knowledge of his products. Furthermore, his communication and follow up on delivery and other questions was superb. Great job!
I purchased the TuffStuff home gym and the process with Jake was easy and informative. The team they sent to deliver the gym were extremely helpful with assembly tips. The system took my son and I about 8 hours to put it all together, but we did take our time, read the instructions twice and did the work once. Great system, excellent company, and awesome service. Thanks Jake!
So far, we have ordered a Tuff Stuff SXT-550 Hybrid from Jake Rogers and also let him put rubber flooring down in our home gym. Jake has been AMAZING with his communications and literally responds almost instantly. He also did a 3D video layout of the space for us which was extremely helpful and something Bandits competitors in the area dont offer. You are able to see the equipment in your space before the sell it to you--very cool! I visited 4 different fitness equipment sellers in the Tampa area and I would definitely recommend Jake and Bandit Fitness Equipment before anyone else. These guys are the real deal! UPDATE: Toren Tommasi and the installation crew are excellent as well! Even the owner of Bandit Fitness came to my house to help with a difficult install.
The two guys who delivered my equipment were awesome! Very professional! Courteous! Super nice!
I had a wonderful, seamless and professional experience throughout my purchase of a brand new elliptical/step machine. Jake Rogers was awesome! The people delivering the product we’re great as well. Thank you bandit fitness and Jake Rogers!
Bandit Fitness has done a tremendous job setting up my home gym, including installing flooring, creating a floor plan, as well as setting up used pieces of Cybex and Hammer Strength Equipment that I shipped from PA. Plus setting up a number of new pieces that I purchased from Bandit. They have been unsupervised the entire time. Great attitude from President down to the techs. and installers. Many thanks for their efforts.
The service I received from BanditFitness was fantastic. The sales men and the guys who delivered my New Teeter Free Step were courteous and very professional. I love my new Free Step and I know if I need any further help with it I only have to give them a call. Thanks guys !!
Awesome store and people. Jake took the time to answer all my stupid question. The set up crew was very easy to work with and made sure i was completely happy before leaving. Highly recommend this company.
Jake was exceptional. He was knowledgeable and I left satisfied with my rowing machine purchase. I have been to several fitness stores in my life and did not feel any high pressure to purchase. Instead I was given information on the machines, exercising tips, and left with motivation to reach my goal. Outstanding service. Skip Amazon and support our brick and mortar shops!
Great customer service and attention to detail.
This has been the smoothest experience that Ive had with a fitness equipment store. Even the beginners level equipment is top of the line. The staff, from the sales department to the delivery and set up, is professional and personable, and they know their stuff! Keep up the great work Bandit Fitness!
Great selection of new and used equipment.
Nothing but good to say. Based on personal recommendation, we contacted Bandit Fitness and purchased a Body Solid G9S universal machine for our home gym sight unseen. Jeff, Jake and the installation team are professional and easy to deal with.The scheduled delivery and installation was completed exactly as agreed. Great team! Great product. Thanks!
Great installation experience. Toren and associate were on time, efficient, and extremely courteous. I recommend Bandit Fitness without reservation.
Love the equipment we purchased from Bandit Fitness. Our salesman Jake was very helpful in assisting me with the right equipment for my fitness needs and room size and gave me plenty of options to choose from. The installation crew was courteous, professional and efficient. I would definitely recommend Bandit Fitness Equipment.
It was a very good experience. We bought a used treadmill because we had to have one immediately. They were very helpful and professional in recommending a suitable one on the floor. Then we got a very quick delivery because we needed it so bad, We did not have to wait the usual week or more for delivery. They guys who delivered and installed the treadmill were professional and nice. The treadmill we got, although used, is excellent. We will definitely buy our next exercise equipment from Bandit.
Dealing with Bandit was great from start to finish. Equipment is delayed everywhere because of Covid. They kept me updated throughout the process, and presented other options when delays extended. The guys that did the install were great as well. I would absolutely recommend them.
I have purchased severalPieces for our home gym from Bandit.They have Great product selection, wonderfulService and install. One stopShop For your fitness needs.Jake the Sales Manager is a great resource.
Nothing but good things to say about Bandit Fitness. They helped transform my spare room into a fully functional gym. From planning to ordering equipment, to delivery and install, it was first class. Highly recommend.
Bandit Fitness has a great selection of quality workout equipment and the customer service is excellent. I bought an amazing Smith Machine and all the attachments and couldnt be happier.
Everyone there was extremely nice and knowledgeable. Just picked up some more equipment for my garage gym. The met me before hours to help accommodate to my schedule. This is the place to go! All prices were beyond fair and i got a better deal than online was selling less quality bars and weights
Jakes knowledge was unsurpassed. I am glad I took the 2 plus hour trip down to Largo. The selection was phenomenal and they made it easy for me to decide on a piece of equipment. I ended up with a Spirit recumbent bike and for what I need it is so easy to use. I find myself looking forward to work outs instead of dreading them...thanks so much
Love these guys! Always helpful and knowledgeable. Have the right equipment for all fitness levels.
I have done a ton of research online to find exactly what I was looking for in an reasonable all-in-one workout equipment. I also wanted to buy something from a local store mostly for delivery and assembly. As soon as I walked in I was greeted by Jake. He addressed all my questions and convinced me that Body Solid Fusion 310 with the dip attachment. The equipment is order and assembled right in my garage. It is a solid equipment since I dont have to drive to the gym I use it 4 days a week.I am very satisfied with the customer service and I absolutely recommend Bandit Fitness.
I needed to change up my at-home workout routine - I found Bandit Fitness Equipment online and was so glad I did! I was able to trade in my water rower and get a great price on a spin bike. Jake was super informative and friendly, and made the whole process easy! My husband and I went into the shop on a Saturday and had our new bike set up in our home by Tuesday (if that Monday wasnt a holiday I would have got it even sooner). I usually like to support locally-owned businesses because the customer service is better - Bandit Fitness Equipment lived up to that expectation. Highly recommend for your fitness equipment needs!
Extremely happy with my purchase. Enjoying the ability to work out from home whenever I want...Jake was personable and professional. Highly recommend!
Awesome customer service by Jake and his team. They are very knowledgeable, honest and not pushy.
Incredible store and staff! So helpful today and I found all the equipment I needed at a fair price. Jake and jeff were awesome.
We had a great experience at Bandit experience. Jake helped us select the perfect exercise bike. He was VERY knowledgeable and spent lots of time with us. We highly recommend Bandit Fitness.
A hidden gem! Being new to Orlando with rare equipment we were looking for a group that we could trust in the process of restoring our equipment. We were assisted by Jeff and Jake with a hassle free service. Thanks guys! Google wouldnt let me give 6 stars so I could only do 5.
Very helpful and professional
Our company has used this outfit for many years. Service is great, the staff is dependable and professional yet friendly. If you want good service, recommendations for equipment, and cost, this is one company we can confidently recommend. If there is a problem, they will do everything they can to resolve it. Thank you Bandit Fitness!
My experience with Bandit Fitness Equipment was great. I went to their location to purchase a recumbent bike for the second floor of my townhome. Max went over all my options, what each bike provided and prices. I quickly made my choice, the bike was ordered and delivered fully assembled. The team who delivered my bike knew exactly how to move it in and were in and out in about 10 minutes. I love my bike and appreciate Bandit’s professional and courteous service and staff.
Very good quality gym equipment store. Its really a one stop shop! You can get anything you need for a home gym or commercial gym. They will also order items you need. Very fair prices, and helpful and knowledgeable. We bought all of our power blocks for our home gym there. Cheaper than playing for shipping.
They set up a home gym for us and did a fantastic job. Jeff is extremely helpful and communicative as is all their staff. They arrived promptly for the set up and were very professional and knowledgeable. All around a great company and it was a pleasure to do business with them.
Great products and the customer service was to notch. Even with a challenging delivery process the guys on the truck handled it perfectlyHighly recommend Bandit
I had an awesome experience with Jake. He was not pushy. He only sold me the equipment that I needed. Great place, nice equipment and I wouldnt hesitate to go back.
Excellent experience! Very pleasant to deal with. Showed up as scheduled. Found the problem with our treadmill and explained the remedy. Price was excellent. Mike did a great job! Would use again.
This place is great and the people are super nice and helpful.
My employer uses this company to provide fitness equipment to its properties. Every single time I deal with them Im extremely impressed. Professional, but fun and friendly group of people.When weve had to call for service issues theyve always been prompt and detailed.Honestly I dont know if they get a lot of business from individuals looking for fitness equipment for their homes, but if I were ever to do that Id most certainly call them... no doubt.
Great staff, very helpful on both equipment and parts. I own 4 gyms and check in here when I need a simple repair. Theyre always good with advice and also check into used parts on non-critical items if it makes sense.
Great experience! Need some smaller used weights to compliment the larger bumper set I had. Good prices and great help!
Bandit fitness made the whole process very easy and stress free. They have a great selection of new and used equipment to build your home gym how you want, highly recommend!
Great selection of fitness equipment and knowledgeable sales staff.
Great customer service and good communication!! Definitely will be coming back for more as we continue to invest in our own little at home gym. Thanks!
Recently Bandit installed a new fitness center equipment, sales provided great details of recommended equip., pricing was very competitive, and the install team was well trained and delightful to work with. We are very happy with Bandit .
This place has great quality equipment that wont break the bank. The owner and staff are very knowledgeable and will help you choose whats right for you. Thank you Bandit!
I went to Bandit Fitness, looking for equipment to make a custom home gym and Jake, Austin, and the rest of the crew did a great job helping me find what I was looking for. Great guys to deal with!
I highly recommend Bandit and Jake in particular for outstanding knowledge of their products and service beyond the call of duty.Jerry Shellabarger
Excellent Store Tons of Equipment Friendly Service
I have used Bandit Fitness to move and set up a cable machine for us and they service our treadmill and elliptical as needed. They always do a great job!
Brian was great. Very knowledgeable and low key. He listened and helped us make the right choice without pressure.
Greatly enjoyed their prompt, courteous and efficient service.Great job!GL
Great job of replacing the motor on my 14 year old Landice treadmill by Chris. He was very impressive, did a great job, and was meticulous in his work. Also a shout out to Landice treadmills who stand behind their product. A lifetime guarantee in this day and age is risky but they were great! I should also note that I contacted Bandit Fitness on the weekend on their online site and made a Monday morning appointment. They were at my home by 10 AM Monday morning, diagnosed the problem, and got the part withing 7 days from Landice. I have been a customer of Bandit Fitness since 2000 for good reason!
Great equipment and great service!
Amazing place with an amazing staff!
They rearranged our entire gym and did an amazing job.
Fantastic Quality Equipment, staff is incredible, and the value is unbelieveable. Highly recommend!
Very knowledgeable owner. And a great place for gym equipment!!!
These guys were extremely knowledgable and had a ton of equipment on hand. No pressure and very friendly.
Great service
Good experience from sale to delivery. Will do business with again.
Had Bandit come twice to fix an error 22 problem with my treadmill. Never got fixed. Wont return my call or online request for service. So, Ive paid a bill for a fix and the issue still isnt resloved.
Friendly and informative without being pressured into getting the newest, most expensive product.
Quality Equipment, Great Employees, good bargains !
Everything was great!!
Decent equipment
Very Helpful
Wide variety but overpriced.
Decent equipment
Has everything