Ordered product on line before 10AM on a Sunday. I was going to receive an email and/or a text Ready for pickup At 430PM called in to check and they were out of stock. It would have been nice to at least get a notification of the Out of stock If BBB was going to give me notification within 2 hours my order was ready, why not give me the courtesy notification of not being able to fulfill that order? I can see the clerk looking at the order and all of a sudden getting a message Out of stock on their computer screen... Should I tell someone and save everyone involved some time? Nah Eventually someone will call and BBB will spend more time researching this order to reach the same conclusion. Way to go BBB...
BB&B and the 20% off coupons delivered via US Mail has evolved. Their Amazon Prime like membership offers a 20% on everything for the year plus free shipping. This store has have good inventory and the staff are exceptionally helpful and friendly (beyond greeting and asking if you need any help finding anything, a thoughtful employee gave me his shopping cart when he saw I might need one). This is the kind of experience that can get me to think of them first over Amazon (or at least to keep them also in mind) for these kinds of goods. I will be back!
Free parking, interesting selection, friendly service, reasonable prices with discount
Everything awesome for your home.
It has great Bath and Kitchen items. Its a little pricey but its worth it for quality items. Staff was very helpful. But its Target from now on.
Great location! Clean and organized!
Kinda packed but nice hard working staff
I love everything I buy at this place!
David was extremely helpful. I was looking for an item that was no longer on the floor and he checked in the back and found what I was looking for. Great customer service. There was a long line and staff called for additional help. I really enjoy going to this store.
Well it gas been 6 mis since i have been there found out they do not give you the 20% coupon disount on clearance items..no returms on them also ..their stuff is usually marked higher than some stores..20 percent helps on big ticket items..check Amazon etc to see if it is worth getti g their iems. Certain things may be a little less but overall it has some variety of things..
Great choice of household items from kitchen to vacuumed cleaners. Very little help from almost unseen employees. I’ll return because of variety and the 20% discount coupons sent to me via mail. RMC
Called and asked if they had a product. They checked and said they did. Drove 40 miles only to be told they did not.
These guys are great! I was so excited I lost my shopping cart 2 xs
Helpful cashier, product in stock and easily found.
The bed and bath portions are 5 star all the way. But Im not sure about the beyond sections.
Standard B,B & B. Like their frequent coupons. Good assortment of housewares, linen, etc. Interesting offerings around holidays. Can be sometime difficult to find sales help.
A very nice and well-stocked store that I dont mind visiting even if I dont need anything in particular.
Bought a space heater online and went to pick it up. The pick up counter was confusing, and they were handling a long line of returns as well.Went back outside, tapped for curbside service. Our purchase was brought out in two minutes!
Was just in Larkspur location today and I had reserved a hammock online last night, but must have not fully completed order or something. Staff was very helpful and manager took great care of us and got us last hammock in stock. I was a bit flustered and really appreciated her help and professionalism!
A fairly standard BB&B. Sometimes the lines get backed up and certain areas are a little cluttered, but nothing awful. Have never had a bad experience at this location, just have never been wowed.
This store in larkspur is very large a former lucky store and has plenty of parking easy to get to you can even take the larkspur ferry from anywhere in the Bay area and shop at this location very courteous employees and stocked very well!
EXCEPTIONAL CUSTOMER EXPERIENCE!!! A new clerk brought a cart to me when he saw I was carrying something large and heavy...like he read my mind...very impressive. Improve: give everyone on the floor radios so he could answer my question about where something was (that you didnt have.)
Ive been going to this place for many many years and has gotten bigger and its gotten more corporate but recently I found out about a great deal and that great deal is that instead of waiting weeks or months to get your 20% off one item you can now pay I think its $35 or $37 a year and get 20% off everything that you ever buy now this is amazing
Typical BB&B, was able to find everything I needed with helpful staff
Lots of *Stuff* to choose. Be sure to have a handful of coupons.. otherwise youll pay 20% more than you need to.
Its really convenient. I only shop here though if I have a 20% coupon which they seem to send me almost monthly. The new section with all the travel sized products is really useful too.
Love their coupons, love their savings! Always find great deals.
Need kitchen gadgets,need appliances, this is the place to come! Staff is real friendly!
Seems everytime I go to this location I have to wait at least 5 + minutes at the check out line. There was only one employee who introduced herself ( Maceala - close enough), was very helpful and did what a good customer representative should do...at the cash register was a younger women more worried about taking her break....very unhelpful..just watched me pack my goods.i usually dont complain but some people arent as willing to go above and beyond. Take pride in your jobs and you will thrive..Also, the store should either get smaller carts or create more room within the aisles..
Clean, and a good amount of products. But items can be rather expensive. Make sure to look up a 20% off coupon on your phone and show it to them at the counter to always get 20% off of everything you buy.
Typical of the big box stores. Cant keep help always short handed. Good prices though.
It’s unfortunate that every time I visit BB&B I have to wait at minimum 10/15 minutes to pay for my items. Love the store but service needs improvement.
The store is well organized and clean with a huge selection of products. The people inside are nice and the location is in a safe neighborhood.
Go there often. They have all sorts of things and I usually find what I am looking for.
Dont bother unless you have coupons. Employees just not interested, but I dont blame them.
I ve gone to one in Larkspur in Marin County & the one in Santa Rosa .I think that they are great stores for what they offer. They have a wide variety of things for the home & personal items like electric toothbrushes,etc.
I love this store. Everything is really cute and affordable. I love how they send the 20% off coupons almost monthly or twice a month.
Score! This is a Wonderful store! I arrive - blissfully - with a fistfull of coupons. Love cleaning supplies, organizing items, pillows and great assortment of makeup. This is a Nice big store... Fun place to shop. ( Share a coupon!) My greatest fear...given the new look of the store....it may be on the chopping block. Hope I am wrong...BBB!
I was just browsing and found several items that I had no idea BB&B carried. I have to return for more. Just a great place to shop.
Most co-operative & helpful staff, like Ms. Reham. Well stocked store. I am highly impressed.
Dirty, gross store. They sale everything with a big markup so those 20% coupons are pretty much a joke.
Hey, its BBB. They have all the usual stuff. Staff is nice.
I love this store, the service and the helpful people who work there.
Very helpful staff, everythings pretty well organized, check-out was quick
Crowded aisles, no help, many items in stock but not what I wanted. Clean, spacious restrooms
Best selection with friendly and helpful staff
My most favorite place of all to get kitchen stuff
Good selection and good deals
Good store just feels like there always low on cashiers.
Long lines for checkout and customers were using customer service for purchases. Made what was suppose to be a quick stop for me much longer than it should have been.
Love to browse ...innovative products
Great staff good products!
Always a deal to be had and remember to bring the 20% off coupon 🤣that makes it cheaper then online stuff
Great store, glad youre selling Ivanka Trumostuff. I love them and their stuff... mary silver youre disgusting.
Good place 4 a wash
This is one of my favorite stores. Only drawback there is not enough checkouts open.
Nice n clean
Great help in finding an item I was looking for
Great place the manager Paul is awesome
I can always find what I need. Love the coupons!!!
This is a great store with friendly and helpful staff. Dont forget your coupons!
Love to shop there they have everything.
I was looking for curtain rod hanger replacements ( for the curtain rods I bought at BB&B). NOPE, they didnt have the replacements, I would have to buy an entire new curtain rod and hangers. SO BOGUS!!!!
Your standard bed, bath and beyond. Good parking.
Its a good place for stuff
Crazy amount of stuff crammed into a large place. Helpful staff to help you locate stuff in this maze!
Lovely store to roam around.
Including well-priced otc meds, makeup & personal care prod6
The dont have wall decal. Most things can be found here, but their deals are not as good as their biggest competitors.
Great selection of housewares.
Rude staff i think they are over worked.
Lots of choices and great stuff for the home
My favorite store for everything except food!
Lots of merchandise to chose from, but a bit expensive.
Knowledge people, merchandised well, always can find someone to help.
Love variety and discounts
Great place, í love going there
Great store lines are always long
Great selection of outdoor furniture
Good value.
Everything and anything you could possibly need. Never seems to be enough cashiers on hand, lines get long.
Nice store.
Ok, never seem to have what Im looking for, but you can always use your coupons
Had almost everything I needed and people were asking if I needed help.
We love shopping at this place.
Bed, Bath & Beyond is continuing to sell Ivanka Trumps merchandise. Shame on you.
I had to wait 10+ minutes for help and I had to ask for help twice.
Not much different from any other bed bath and beyond
I like bed bath & beyond they a wide selection of bed ware bath ware and beyond believe the title this store is humongous it has every thing you need.
Nice place
The mecca of household goods.
Very helpful stuff
Like the options, but still dissatisfied that at the opening the said some Ladybug holders would be there.
Has everything i need wherever i visit but theyre always short staffed.
I asked three staff members if they had any slippers they all said no and then I found slippers
How could we possibly need this many pillows?
They have discontinued 2 of the items that I went there to buy.
A great selection as always, though they are always understaffed at the registers..I guess that helps keep prices down.
Warehouse of goods as promised by its name.