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University Audio
2319 Louisiana St, Lawrence, KS 66046, United States
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University Audio

Comments
Ji
Review №1

Nice place to go.

Br
Review №2

Irregular hours and when I asked about a service I wanted done they were unsure about its durability.

Jo
Review №3

I am extremely pleased with this company. I brought in our van with a rearview camera issue. I said it would be ok to switch out the whole system for a new one. They fixed our camera issue when they could have easily charged us a bunch more for a new system. Thanks!

Br
Review №4

I bought my first head unit, amps and speakers from University Audio when I was in high school. The equipment moved from car to car for several years until they ended up in storage. After a couple years went by I cleared out the storage unit, finding the old equipment and went back to to get some more. I told them what I had done and Tom said, you may not need to buy anything. The old equipment is pretty resilient. Bring it in and let me test it. Long story short - he put the old equipment in my truck, talking me out of buying anything! Thats honest business practice!

Sp
Review №5

Tom, the owner, is such a friendly and honest guy, as well as his staff. I knew nothing about his shop until dropping in one day and was sold just from the casual conversation. Tom doesnt mind taking the time to answer or explain anything about the equipment or services. He has wonderful customer service and isnt after your money, like some places just looking to make a sale instead of caring or listening to the individual. Instead he pays attention to your requests, and is understanding of your price range, therefore giving you his best professional suggestion based on your desires. I would recommend his shop to others.

No
Review №6

Recently needing the front two speakers in my Honda Civic installed, I relied on University Audio. The owner, Tom Patel, was extremely patient and willing to explain everything in detail. For do-it-yourself types that just need a little extra help, University Audio is a great resource and installer.

Ha
Review №7

I havent had fully functioning speakers in my car for 6+ years and I drive by University Audio every day on my way to and from work. I put off going in there for months because I didnt want to waste my time but I finally took the plunge last week. Best decision Ive made!! They didnt try to sell me things I dont need, stuck to my budget, and I had new speakers within 3 hours of walking into their store. LOVED it!!!!!! Definitely going back to get a new stereo setup. Highly recommend.

Ha
Review №8

The worst place ever to go the guy is rude and yelled and cursed. If you want better service go to ...the lot . He is unprofessional and I hope they go out of business

Du
Review №9

Looks a little rough but the service and employees are exceptional. Tom was a friendly, knowledgeable character. Would recommend to everyone.

St
Review №10

Incorrectly installed smart start unit and tried to place the blame anywhere but themselves. When I called to correct the issue I was hung up on twice. Unprofessional and a poor excuse for a local businesses. I do not recommend going to them for anything.

bl
Review №11

So I wanted this place asking for some help with my car is system and owner of the store proceeded to tell me that I needed to put my car in the shop so they can work on it when I just need a simple wire to be replaced and a cat to be put on it cuz I dont have the proper tools to do it and they proceeded to want to charge me for it.

L
Review №12

Rude to customer. He will cuss you out.

Li
Review №13

TERRIBLE PLACE. Just rushed us out of the place didnt even attempt to help resolve our problem with equipment and his daughter or relative sitting at the counter with her feet on the counter texting didnt even attempt to acknowledge us until we ourselves spoke to her. If this is YOUR family business wouldnt you take pride in it???WORST PLACE EVER WILL NEVER RETURN HOPE THEY GET CLOSED DOWN!!!!

SK
Review №14

TERRIBLE BUSINESS!! AVOID AT ALL COSTS!!! The owner of this business is a rude impatient, lying snake, He has no knowledge of the products he sales or promotes. he constantly interrupts you after He asks You a question, he will tell you he opens at a certain time then he will change it an hour later and when you show up on time he will make you wait even though he isnt doing any work just sitting there. Avoid this shady business at all costs!! His merchandise is of questionable quality.

jo
Review №15

I just had a stereo, subwoofer and amp put in. the technician and owner are Awesome!!! They were very knowledgable,and did a Great job. We are very happy. Thanks Guys. joe

sa
Review №16

Horrible experience. NOT friendly. NOT helpful. Completly uneducated about electronics. Very Rude and very unprofessional service. Another place that gives local owned establishments a BAD NAME!!!!!!Never returning and will never refer this place to anyone.No Thank You,Highly Unsatified Customer

Ma
Review №17

Ripped me off when I was a kid and didnt know any better. Replaced my two $100 subs for two $25 subs because they fit in my car

ro
Review №18

Excellent service

Co
Review №19

They know what there doing

Sh
Review №20

Just not people i wont to do biz w anymore..attitude is everything

Co
Review №21

Decent

T
Review №22

These dudes are lit

Mi
Review №23

Take your money somewhere else

Ri
Review №24

Not open on time

Information
6 Photos
24 Comments
3.2 Rating
  • Address:2319 Louisiana St, Lawrence, KS 66046, United States
  • Site:https://university-audio.business.site/
  • Phone:+1 785-841-3775
Categories
  • Car stereo store
Working hours
  • Monday:Closed
  • Tuesday:11AM–5PM
  • Wednesday:11AM–5PM
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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