Awesome staff. Helped find the right shoes for me.

Purchased shoes. Getting swarmed by a worker the moment you walk in the door is a little uncomfortable when youre just going in the look. You feel obligated to buy something because they dont leave you alone.

Bought two pairs of shoes from here Brooks and Addidas Ultra Boosts they had to order them didn’t have them in stock. ( a common size 11 1/2 which they never have any in stock I might I add). But no biggie… I order the shoes and paid with my card on a Monday. 1 pair came in on a Wednesday but the other pair wasn’t in yet but I wanted wear the one pair that night so I went to pick them up only to be told that I couldn’t have the shoes until the other pair came in. “So your telling me I can’t pick up the shoes I’ve already paid for that you are holding right in front of me?!? Yep that’s our policy she told me.. I was frustrated but oh well that’s life. Fast forward to the next day I go to pick up both pairs that are both there. When I get them home I’m displeased to find that the Brooks one shoe wouldn’t tie with out squeezing my foot to death so I adjust them and adjust them and finally I pull the strings out and one of the strings is two inches shorter than the other. I thought okay I’ll take them up there and surely they can get me some different strings only to be met with another bogus policy that they can’t swap my strings I have to either call brooks or go to Walmart and get some strings from there. I was disgusted and asked what the point of purchasing from you was? Of course they didn’t know and didn’t care. Upon calling Brooks Customer service they were very nice and also disgusted with the fact Hibbetts advised a Brooks customer to put Walmart strings in a brand new pair of there shoes that weren’t up to par. It’s obvious to see why this store isn’t as big as it once was and I’ll make sure to let everyone else know about there crummy business practices

Love Hibbetts! The employees greet you, let you know that they are available if you need them, then they...LET YOU SHOP ALONE! Love that.. Also, when they do clearance, they do clearance. I got a $50 Nike T for $8..hey, hey

I was able to find what I needed for work

Being greeted as soon as you enter a store (yelled from employee laying across the counter) and then not one of the 3-4 employees huddled at the counter approaches to see if you need anything as you (the only customer in the store) look and handle several pair of womens tennis shoes does NOT constitute good customer service.My first and last time in this store.

The employees was so kind and worked with us well. Thank you all

I shop at my local Hibbetts store here in Jasper, AL every spring for new baseball shoes & score books for my grandson’s travel team. They are friendly and always willing to help me & my grandson find what we need. Thanks!

Great peoples always try to help

First pair of jordans.

Great service from staff very helpful

I saw on December 18th Star Wars - the Force awakens - super comfortable seats & free butter popcorn refills ...

I would go to any other Hibbetts Sports than this particular one!There is a specific employee that works here that really treats customers very badly.I have spoken with corporate about it and plan on doing it again.I use to have this rated as a five star review but until they clean up and get things corrected I refuse to shop here.There is a new manager and I hope he cleans up all the bad apples here and maybe get some better releases in stock here.Taylor is a really good worker here and a couple others are very nice and helpful but that one specific person makes me incapable of spending another dollar at this specific Hibbetts Sports.Plus they do NOT have many Jordan’s or Exclusive releases,wish that would be better but that’s why I go to Columbia and Alabama for those shoes and apparel I’m looking for that’s exclusive.

I took my grandaughter shopping for sneakers for school and since Hibbetts was the only place in LAWRENCEBURG TN to buy what she was looking for....we stopped in. Two female employees were standing at the counter and even tho WE were the only customers ...they never bothered to offer assistance. I told my Grandaughter we would just find them online at another store. When we were almost to the door and one of the girls said can I help you find anything ?( never budged from across the room...STILL standing at the counter) and I told her no...Ill go shop somewhere that wants my business! No wonder online shopping is putting stores out of business!!! AMAZON HERE I COME!! Only reason you got 1 is because there wasnt t a 0 !!

Hi end at a good price very clean and well maintenance store with good service

The girl that helped us was great!! Very friendly!!

Lacking

Extremely overpriced clothing and footwear!

Get my boys shoes here

Friendly to expensive

Wonderful