I don’t even know where to start. Let’s start by saying WOW. I met Rick by a quick Google search last Sunday afternoon looking for a trustworthy honest reliable reputable and on time mechanic. Rick was quick to come up with a solution with the problem, and offered all of that and so much more. The 24 hours it took him to revive my smashed car, he did it perfectly. Spot on. My jaw dropped when he told me it would be ready in 24 hours. He saved me a weeks worth of stress wondering how I will get to work, and if I came to the right guy. Rest assured, This man and his business will take care of you and your vehicle. With precision in a timely manner for an incredible price. I searched for 6 days all over Atlanta a quote that could top ricks, could not produce one and I doubt you will either. Rick is a star mechanic. Much respect.
I had an amazing experience today at Quality Care Auto Body and Accessories. Rick is extremely professional and provides quality service. I took my car in for body work and painting and the end result is amazing. I definitely recommend this company 100%. Great price, excellent service and Rick’s Professionalism is top notch. Thank you Rick.
Rick was very professional, and kept us posted on current estimates for the work to be done. Work done was completed within two days for what I believe was a very fair price and the completed front end damage looked great. I would highly recommend Quality Care Auto Body
Fast and efficient… personable and goes over beyond to ensure the customer is satisfied
Rick is a friendly salesman. I brought a 08 Civic in for driver side front end repair, & to repaint the roof & driver rear quarter panel. The job was done faster than expected, & at first glance, looked pretty good. He polished the passenger headlight to try & match the new driver side one, & even replaced the hood hinges at no extra cost. But, there are some flaws in the craftsmanship. Minor overspray (pictured) on the top windshield seal, inner wheel skirt, & lower grill insert that suggest they painted the parts in place rather than before installation. Also found a few paint imperfections (pictured) on the new hood, new fender, and the repainted drivers rear quarter panel. There was rubbing compound is spots around the car. Paint drops on a couple wheels, & wet sanding residue on areas around the car & wheels as well. Ultimately the car looks better than it did, but its not perfect, but I guess it will do.
Great customer service. The owner Rick came in on a Sunday to replace and exhaust system on my car even though they are generally closed on Sundays. Will definitely be returning for future work!
I’ve had great experience here with more than 1 car I’ve owned and glen and his team do some really good work I appreciate it for sure!
I had a great experience using this business fantastic owner his name is Rick very professional and does great work i got some body work done on my car door and the way he blended the paint to match the older paint was amazing i would recommend him to anyone
Cant stress enough how impressed I am with service here. My car was totaled last Friday and we were told that there was nothing more that could be done for my car. The people at Quality Care Auto were able to fix my car for $2,000 dollars less than the damage that had been done to it. My car looks new now, and runs perfectly. The service was extremely kind and helpful, and went to great lengths to make sure my car could be repaired. I will never be able to thank you enough for helping me out.
I came in to get a tuneup, oil change, and fuel injector cleanse. They were quick to discuss the issues with me and get the inspection going. Even when I thought I’d need a new air filter they checked and assured me I didn’t.
I would definitely recommend Quality Care Auto Body. The owner was professional and did excellent work without overcharging. The repairs were done in a timely manner without incident. I also needed my air condition serviced and it was serviced with minimum cost as well. If you are in need of any car repairs, Rick is your guy!
This is what true quality service means! We brought Rick our vehicle which for the value was totaled. But given that this car was our daughters only means of transportation he took the job on for a reasonable price. For that I only expected that Rick and his team would get the car road driveable again. But he truly went above and beyond and the car looks now even better than it did before the crash. Rick was both professional but more importantly he truly showed he cared and wanted to make the best of the situation. I highly recommend Quality Care if you have repair work needed, and oil change or any other repairs. They will treat you right!!
Definitely recommend to anyone. I came to him after a minor fender bender and he got my car looking good as new. He’s straight forward and hard working. He had to work done quickly and swiftly. Rick is definitely a person I’d return to for any auto body work I need.
After going through several paint and body shops with no luck ..my husband found out about this place through a basic search to get his car repainted and fix his front bumper. He told the owner (Rick) his concerns and what other shops recommended .. he (the owner) was very courteous and knowledgeable about his craft and also he was honest about what my husbands expectations should be regarding the work that would be performed... when he picked up his car he was very pleased with the quality of work done. His car looked BETTER than hes ever seen it look.. The only minor issue is that I would like better communication from the owner regarding the process and also letting customers know if he will be out of the office so that customers arent sitting outside of the establishment for long periods of time waiting to pick up their vehicles... But we would definitely come back to this business again.. and recommend all of my friends to this place as well....
Super satisfied with service, price and end results! I highly recommend for any kind of service. Being a woman, I was afraid of being taken advantage of but instead of that, I felt cared for and treated as a friend. I was well taken care of and the pricing was fair and the work done quickly. I was back on the road the next day and will use them again should anything else come up.
Amazing service from quality care. They are the best. Im 100% you wont be disappointed.
Awesome place! Came and did absolutely all that he could to help me get back on the road to get home!
I was locked out of my van today at Quik Trip. My son and I had no way to get in. Our dogs locked us out. Rick Cole stepped up and got us in without hesitating while others just walked by. Thank you so much. I know where Im bringing my vehicles to be worked on from now on.
My experience at Quality Care Auto has been nothing but the best. I have now become a regular. From the moment you enter the building, Mr. Rick and his team make you feel welcome and special. They make you feel like your car is the only car in the world and they will do their best to take care of it. From diagnostic testing to completion of service, you are kept informed. If they find any additional issues with your car, they let you know instantaneously. They also do not over charge you for minor fixtures. Their prices are pretty much standard and fair. During an accident, they deal with insurance company concerning estimates so that you dont have to worry about an already stressful situation. I thank God for Quality Care Auto and highly recommend others to try them.Thanks and God Bless, Dr. Kulah
Rick is very honest, caring, and gets the job done. He will tell you if certain things are necessary or not necessary for your car. We go to him for all our cars, and we are very satisfied. I definitely recommend going to Quality Care Auto Body & Accessories for all your car needs.
I came to Georgia without a car and my friend refer me to Rick. Rick was able to get me a car within the same week and I must say the car is running good and looks good... If it wasnt for Rick I wouldnt have a car i told him God will bless his wonderful heart, because he is a man of his words... I would recommend Rick to anyone because he is loyal to his customers and knows how to keep them happy!!
I was recommended by a friend to Quality Care Auto by a friend a few weeks ago to do some body repair and mechanical work done on my Mercedes-Benz ML350.Went and get a quote.which was much lest than the 4 other places that Ive been to. I was told by the owner this should take about week. 4 Days later I was called that my vehicle was ready.. Went I went to get my SUV I couldnt believe my eyes,my truck looks spanking new.,all the repairs were done, my truck drives so nice. The staff was very nice and courteous,on that note right now they working on my 745 IL BMW which has some engine problems. The price is right and the service its great,I WILL not hesitate to recommend them to anyone.GOOD JOB GUS..KEEP UP THE GOOD WORK .
This is not only a great bodyshop but also great Mechanical services, you will never have to pay those high prices at the dealership or anywhere else, they are so fear and understanding with all your needs. The true definition of a One Stop Shop. Ask for Rick, you will not be disappointed, trust me.
Amazing service. Uncompromising quality. Competitive estimates.
Deidre BeachI can TRULY say that out of the many car purchasing experiences I’ve had in my life, this one with Ricky Cole at Quality Care Auto Body and his team of mechanics was the best. Ricky was our “guide” – making sure the vehicles we intended to test drive were ready to go, then helping us explore options when I decided that we might want to go with a newer vehicle. Ricky Cole put together a reasonable purchase package for a 2014 Camry LE – and I’m very pleased. The car is beautiful – solid, comfortable and has all the technical features I really wanted. This is probably the last car I’ll ever need, or want. And with no equivocation I will be returning to Quality Care Auto Body to do all my maintenance and up keep of my car..This is the right way to sell And care for your vehicle, collaborative approach that puts the customer first and with first class service.Thank you Ricky Cole and your team.Cheers,
Love working with Rick. He was fast, reasonable and did a great job on my BMW❤️
Great service. Rick is passionate about his craft and it translates in the quality of his work!
I highly recommend Quality Care Auto Body & Accessories. I took my car there and Rick and his team was attentive to my concerns with getting my car repaired. They immediately assessed the damage on my car and gave me a fair price estimate. I really appreciated this because as Women, we are sometimes overpriced by Mechanics and Car Specialist. Although I did not have an appointment, Rick and his team was able to turn-around my car in a short few hours on the same day!!! I was highly impressed with the end result. If you are looking for skilled experts in Auto Body Care and excellent customer service, Quality Care Auto Body & Accessories is the place to go!
Awesome people, amazing help and work thank you for helping my best friend when she needed it thank you
Quality Care Auto did not disappoint! The before and after of my daughters car after a minor auto accident was truly awesome! Rick got us in and out without comprising the quality of work! Strongly recommend!
All I can say is Wow. Quality care Autobody has everything from.a great reliable staff, to a beautiful exterior. The customer service was excellent. Not only will I be back but i will continue to recommend Quality Care to all of my friends and family members. They definitely live up to their name.
Great guy, quality work in a timely manner. Would high recommend to anyone needing body work done! 10/10 if I could give more than 5 stars I would.
Awesome body repair and professional service in timely manner and very affordable! !I have taken my car and my daughters car to him for body work and both jobs were great!! No complaints and a man of his word!!
Excellent customer service! Very helpful and willing to explain and answer all questions and concerns. All work completed in a timely manner and with professional workmanship. I highly recommend Quality Auto Care for all your car needs!
I have always called Rick for all my body work. He’s the best!
I had a mechanical problem with my vehicle while I was on the road and called Quality Care Auto Body for assistance. They responded immediately, identified a fix the problem. The service was quick, professional and affordable. I have no hesitation in recommending their service.
Trustworthy. Great experience.
Our company has used Quality Care Auto for everyone of our auto needs for over 10 years. Question, is five star rating all your allowed to give? Simply put Outstanding
My car needed to fixed quickly as I had very little to contribute to a car rental. Rick got my car fixed in only 3 days. All repairs made the car look good as new, I would recommend him to anyone that needs their vehicle repaired.
Thank you to Rick at Quality Auto Care for a job well done! Our Acura was involved in a minor accident which caused damage to the driver side quarter panel. It also had some damage to both the front and rear bumpers from a few prior parking lot incidences. We were very pleased with the body work and paint job - all done in a few days and for a great price! Thanks Rick!!
Finally found a trustworthy honest mechanic. I highly recommend this place if you dont want to waste your money. Ask for Rick
Asked Rick to paint work truck.Bottom line:He painted it on time and on budget. Looked great! Would use him again. Casey Bruce
Great service! Friendly and fast and reasonable pricing. Highly recommend!
Quality care is my go-to auto repair and sales location. They are friendly and on point. No matter how complicated my repair problem or question is, I can always depend on Rick to find a solution for me. I will definitely recommend QAC for you.I forgot one major factor a smile and laughter always from Mr. Rick Cole. 🙌🏽
Rick was very helpful, was very efficient in his work, and charged a reasonable price. I would highly recommend Quality Care Automotive.
The service is excellent and prices are reasonable. These people are a rare find. They do what they say they will when they say they will. Rick personally took care of my vehicles needs.
I have been taking my vehicles here for years..minor repairs and major.i have been treated like top priority here..this guy knows what hes doing...i highly recomend this business to anyone..thank you quality care!!!
Professional work and quick turn around. Definitely recommend
I have used Quality Care Auto Body to touch up and repair cars for me for years. I would recommend this shop anyone!
Really nice guy! Did a great job and really quick service.
Great guy,Great price,Great Work!Goes above and beyond what needs to be done without charging extra $
Does excellent mechanic work, from oil changes to complex mechanical issues. Fair pricing and quality work. Best in Gwinnett.
Quality Care Auto Body does a good job. Rick repaired the the roof of my car that was faded and damaged..It turned out well. Rick also repaired an annoying dent on my wifes car. Thank you Quality Care Auto Body
Ive been coming here for work for years. Always great results and incredible turn around!
When talking to Rick I found him to be very knowledgeable. Hell take care of you
BEWARE, BEWARE BEWARE!!! I took my car to Rick Cole for body work due to an accident; he was referred by a coworker. He did a horrible job and lied about putting new or refurbished parts on my car. He painted my car and a day or 2 later white compound started coming through the paint, not to mention over spray all over my car. I took my car to him 3 times and each time it seemed worst. He is very dishonest and did not have the decent to make it right. I have reached out to him on several occasions and he failed to settle this issue. I took my car to three other body shops that confirmed he did a terrible job as a business owner. SO PLEASE This is a warning, please do not take your car to him He is very dishonest and did a disservice to me. I only put 1 star because it wouldnt allow me to post it, but he deserves no stars. My plans is to report him to the BBB, expose this on Social Media with pictures and sue him for damages. I feel like you took advantage of me because I am a woman and I will make sure that this does not happen to anyone else.See below pictures of Mr Cole Terrible work !!!! He claimed he bought a new fender which clearly shows he didnt, He use bondo that has cracked in less than a month according to the new body shop that is currently redoing my car. The cloudiness you see in the photos are the bondo coming through the paint, so they are going to have to fix that as well as removing all the over spray from the paint off my car.
Rick took care of my car, he got it done at a very reasonable time, I HIGHLY RECOMMEND HIM!!!!!!
I took my car to get an estimate and spoke to Rick... He was very friendly, understanding, and professional. I was apprehensive being a female not wanting anyone to or overcharged me... But I left feeling like he was a brother or a male cousin ... I felt safe in Ricks hands. He gave me an affordable reasonable estimate, unlike the others I went to. I definitely plan on bringing my car to be serviced by him! I will keep you posted on the outcome.... .UPDATE:: AFTER GETTING MY CAR BACK FROM RICK, I REALIZED SOME OF MY PARTS WERE SWAPPED OUT/STOLEN. HE STOLE MY BATTERY (WHICH WAS BRAND NEW. I HAVE A NEW CAR) WITH AN OLD JUNK YARD BATTERY. THE BATTERY WASNT BIG ENOUGH TO POWER MY CAR LEAVING ME AND MY KIDS STRANDED ON THE SIDE IF THE ROAD IN THE COLD. WHEN CONFRONTED, HE LIED AND LATER CAME CLEAN BUT STILL DID NOT REPLACE MY BATTERY. I HAD TO SPEND $230 ON A NEW ONE. HE DID A HALF JOB ON MY HOOD. INSTEAD OF ORDERING A NEW ONE LIKE HE SAID HE WOULD, HE REMOLDED AND REPAINTED THE DAMAGED ONE. YOU CAN STILL SEE THE DRIED UP PAINT AND MY HOOD DOESNT CLOSE ALL THE WAY. HE DIDNT RECONNECT MY HORN TO MY CAR...I AM UNABLE TO USE IT AT ALL! WHO KNOWS WHAT ELSE HE SWAPPED THAT I AM UNAWARE OF. I AM SO HURT BECAUSE I TRUSTED HIM AND HE TOOK COMPLETE ADVANTAGE OF ME!! I WAS GOING TO GO WITH A CORPORATE COMPANY INITIALLY BUT DECIDED TO GIVE HIM A CHANCE BEING THST HES A SMALL LOCAL BUSINESS JUST TRYING TO SURVIVE BUT I DEELLY REGRER THAT SYMPATHY LOOKING BACK!! I SPENT OVER $2000 FOR HIM TO FIX MY VEHICLE. **PENDING LAWSUIT** TAKE YOUR CAR ELSEWHERE OR MAKE SURE YOU WATCH HIM LIKE A HAWK WITH YOUR CAR. HE IS A LIAR AND CANT BE TRUSTED
I would definitely recommend this shop. Fair prices and great work.
Rick did a great in repairing a large scratch on my Custom Car! I could not ask for anything better!!
This shop was a God send for me and my daughter. My daughter (17yo) has a 2004 Saturn Ion that was in excellent condition that I had only paid $2000 for. Like all teenagers, she made a bad turn and was T-boned on the passenger side rear door. The car was technically totaled even though it was still driveable. I didnt want to take the time or spend a whole lot of money trying to find another car when the damage was not that significant. We called and visited numerous shops in the Lawrenceville area and they all wanted to charge a ridiculous amount to repair. I reached out to a friend and was given the contact info for this shop. I was very pleased with the timely response, the workmanship, and the overall treatment that I received. I would highly recommend this shop if you are looking for an honest and fair mechanic in the Gwinnett area.
Rick was great..he took great care of my Neice car .thx rick
I live in Lawrenceville and know that Rics a great autobody technician and a fine person to deal with anywhere in Gwinnett County or surrounding ga. I would recommend any type of auto repair done by his shop. Very affordable!
Honest, helpful and reliable. Good work.
Rick is the man! Good work and he is FAIR. went to 3 other shops in the area and he was just a little less, but worked with us.
Very professional, quality work . Do the work in a timely manner..
VERY GOOD JOB HELP WITH MY. REDUCTTABLE.
Great service.