Au
Auto Assistance of Georgia
2274 Azalea Dr, Lawrenceville, GA 30043, United States
Comments
Ma
Review №1

Our family 4th car purchase with the EXCEPTIONAL company. Mr. Thomas and his team are A1 Professional, from the first contact to the end. Mr. Thomas knows his industry, and make sure that you get the quality and service you need when signing your name to such a big purchase. I will ALWAYS use this company and recommend anyone who cannot be bother with the 8 hours camping out at the car dealership, waiting on paper work and the bank, to please call Auto Assistance, LLC and let them handle all the guess work and hassle.

Jo
Review №2

Dottie Eberhardt is an amazing person and truly skilled at what she does. She found the exact car I was looking for in 1 day and arranged for me to test drive and ultimately purchase it, the next day. She walked me thorough the process and made it the most simple purchase Ive ever made. She anticipated every need and answered questions I didnt even know I had. It was an absolute pleasure working with Dottie and I will definitely recommend her to anyone I know in need of your services.

Ma
Review №3

I had a wonderful and easy process with Ms. Dottie, she was absolutely the best. Very helpful and responsive. She stayed in communication with me throughout the entire process. She helped my sister with her car and i was next! I would definitely recommend her to assist you with purchasing your vehicle.

Ta
Review №4

Dottie Eberheart has been amazing!!! She has such a wonder to work with! She helped my Husband and I find both of ours cars. She has gone above and beyond with both of our car buying experiences! With the first one she helped put us into a car that we wanted! And with the second one she was so very attentive and very easy to talk to! Dottie is part of our family and we will always go through her on any further car purchases! She is such an awesome person to work with and to speak with!!!! She has helped my husband’s mother find the truck she has wanted! We appreciate all of the help and from the bottom of hearts thank you so much!!!!!!!!

Eu
Review №5

What a fabulously fun and easy way to buy a car! I had a great time working with Dottie Eberhardt. Every time we talked we ended up laughing. I told her the exact car I wanted including the color. It took a while but that was fine because I was in no hurry. I just did not like the car I was driving. Every time I called, she apologized because she had not yet found my car and I apologized for being so particular! Finally, the day came. She found it!! The car was in Smyrna and the dealership drove it to Winder where I could see and drive it. Not only was it the car and color I wanted but it was brand new! It had all the bells and whistles I wanted and it was so nice to have Dottie to ask about all the little details to make sure it met my criteria. When I bought the other car, I did not have that and only found out after purchasing it that it was a base model with NONE of the extras I wanted. That was through Carvana. Dottie did all the haggling with the dealer and got me a fantastic trade in value on my car. Not only did it pay off my car, but it also gave me a considerable amount toward my new car. I am beyond delighted with Auto Assistance ESPECIALLY DOTTIE and I will NEVER buy another car any other way.

Li
Review №6

I loved working with Dottie!!!, she was just amazing and so patient! She helped me get my Hyundai Kona! I 100% recommended Auto Assistant! Best experience I’ve had! Will definitely do business with them again! ❤️❤️❤️

To
Review №7

Dottie is amazing. We gave her an impossible task and she found our car within a couple days when we were expecting a month or longer. This is our third vehicle purchased with Auto Assistance and when its time for another vehicle we will reach out to them again!

Br
Review №8

Dottie is absolutely amazing!!! Dottie went above and beyond to help me find the car of my dreams in 2 days. Dottie was extremely professional, patient, understanding, and helpful. I will definitely be referring others to her based on my experience.

Na
Review №9

Dottie, is the most amazing person, very helpful goes over board, found my perfect truck and worked out the best deal,highly recommended

Je
Review №10

Im much more of a relationship type of buyer for large purchases than a single, transactional one. For me, that means Im looking for someone who will look out for my best interest because they realize that Ill return again if service is exceptional.  Enter Dottie - shes the gold standard for exceptional customer service.  Once again, she has gone above and beyond in finding what I was looking to purchase, all along the way keeping me informed on deals she thought were good and those that werent.  As far as Im concerned, Dottie isnt the backup solution to car searching for me - shes the first and last stop!

Je
Review №11

Ms Dottie is great at what she does. Very nice, helpful and goes the extra step. Really hard to find a person like her when it comes to buying a vehicle. I really do appreciate the time and effort on your part with purchasing my truck. Would highly recommend.... Thank You so much...

Fr
Review №12

Ms. Dottie Eberhart made my car buying experience so stress free! She worked diligently to find the EXACT car and EXACT price range that I wanted. She was so patient with with me. We came to a bump and she didn’t stop until she smoothed the process back out! I can’t thank her enough! She was very knowledgeable and upfront with me about everything. I absolutely love her! Thanks, AGAIN, and. Dottie

Ev
Review №13

Dottie helped me with three vehicle purchases in the past year, and I’d never buy a car without her again. She checks the vehicle from top to bottom. She’s pickier about it than I am. Points out things I wouldn’t have thought of. Smooth process all the way. I would never go back to the old way of car shopping.

St
Review №14

Dottie Eberhardt has been the most beneficial asset to finding a vehicle and helping in every other way she’s made herself available 24 seven and has went above and beyond what anyone else has done and she’s made us feel like family and helped us find the best possible deal after being hit by a drunk driver daddy is available day or night always when I need her and honestly she will work so hard for you and she is a very good person and she’s very talented at what she does so five stars all the way!!! Dottie has done it again !!!! WENT ABOVE AND BEYOND!!!!! If you want the best deal on a vehicle, and less hassle please contact Dottie at auto assistance LLC .. she is a Godsend . Told her what I wanted . She did ALL the work for me and had it delivered. I can’t praise her enough for her kindness, knowledge and work ethic . ❤️❤️❤️❤️❤️

Ch
Review №15

I was really frustrated with going to the dealers and getting my credit ran and it not being what I wanted or not the terms I originally agreed up. With Auto Assistance they found the car, negotiated the terms with the bank, and brought the car to me. Its was easy and effortless.

Ba
Review №16

Bre Irby was phenomenal working through several issues mostly concerning the coincidental timing of financing and availability. She showed grace and competence in continuing to work until the right vehicle was located, delivered and processed. I would recommend her and Auto Assistance to anyone!

my
Review №17

Ms. Dottie is literally the best and sweetest person ever. She helped me through the entire process with purchasing my car. Answered every question with no problem at all. She’s very professional and consistent. She makes sure everything gets done and on time! She was just amazing. I’m a first timer with buying a car and she made it so easy and exciting!!

Je
Review №18

Nothing but great things to say about my experience! Dottie was absolutely amazing and a pleasure to deal with! Customer service oriented, friendly demeanor and super fast service! In less than one business day she got me exactly what I wanted and within my budget! I am incredibly grateful, thank you again for your top notch service and A+ transaction! I will most definitely use you again and will recommend you for sure! Thank you!!!!!!!

M
Review №19

“Dottie EberHEART” is my PERSON, is the PERSON and is the premier member auto representative of ALL TIME…First let me start by saying I have been a huge admirer of her miraculous work with auto assisting since 2006. She help me find one of my first vehicles then and I still have it in pristine running condition today. Therefore, that speaks volumes about the care that she instills in her clients. Dottie takes the time to explain everything. She is absolutely knowledgeable, friendly, honest and dedicated to superior customer service. Dottie is the PERSON that go over and above to help you find and get you in your perfect vehicle.Again, Dottie thank you for my beautiful 2019 Infiniti QX50 LUXE. Thank you immensely from the bottom of my heart for what you are sharing and doing for the masses that are fatigued and stressed from attempting to perform the magic that you do! You have a remarkable talent and thank you so very much for sharing your gift with a community of people who find vehicle shopping intimidating and anxiety filled. You absolutely do not know what it does to people mentally, spiritually, psychologically and physically...just to their whole being and soul to be able to let someone like yourself navigate an experience that can end up an nightmare!!!I hands down recommend everyone to use Dottie Eberhardt with “Auto Assistance, LLC” for your buying assistance. She is an absolute rare gem and stellar asset in this field! As always, Dottie thank you for your time, patience, assistance and support. Continue to be Blessed, super accomplished and dwell safely in phenomenal health!! :)

Li
Review №20

Dottie made the experience of buying a car into something so easy. We talked on the phone so she could see what I was looking for (which sometimes I didnt even know). She helped me narrow down to a couple of options. Then she called the dealers and gave them all the information so they could have vehicles there ready for me to look at. SO MUCH better than walking onto a car lot!! I truly appreciate the personal touch! Plus I got a great deal! Thank you so much!

Ja
Review №21

Bre I. was absolutely wonderful and made the entire experience so pleasant! I cannot say enough about Bre and Auto Assistance car buying process. I only wish we had known about this wonderful service 3 years ago when we bought my car. Bre found exactly what we wanted and for even less than we had planned to pay. Win Win! We are so happy....and so is our 16 year old son! Thank you Bre!

R
Review №22

Amy V was so helpful assisting me! I recommend coming here for a positive and smooth car buying experience! It was quick and all of my needs were met! Amy was also very upbeat everytime she spoke with me! I loved it! Thank you!

St
Review №23

Dottie Eberhardt is the BEST, most efficient, kind hearted person in the world !! She made this experience not only easy, but enjoyable as well. She made my partner and I feel as ifWe were her own family!! HIGHLY recommend her ! And auto assistance !!

Mi
Review №24

Thank you Amy at Auto Assistance for making the auto purchasing process so quick and easy! We were amazed that within two days we were able to choose a vehicle and get it financed without leaving the comfort of our home! They are definitely worth a try.

W
Review №25

Dottie Eberhardt is the best. She has doled two cars to me and each time was a most simplest process anyone could ask for. We have grown a friendship and I never even met her once. I would recommend her to anyone who needs auto assistance. Thanks Dottie 😁

Do
Review №26

Dottie helped me and got me exactly what I wanted. She was a pleasure to work with and the most amazing person.We worked together and we acted like we had known each other for years I highly recommend her very friendly and very professional. I highly recommend Auto Assistant..Thank You So Much Donna!!!!😊

ca
Review №27

Bre Irby took care of everythingNot sure I will ever buy a car without them again

ro
Review №28

I’m truly thankful for such an amazing, high energy and caring agent, Dottie. Dottie removed any and all stress of car shopping/buying. I cannot say enough wonderful things about this experience. Hats off to her. I will definitely send anyone in need of a vehicle to this amazing lady .

El
Review №29

Dottie Eberhardt is the epitome of what you want a car sales advocate to be. She does all the negotiating from the price to the amount you would consider for your trade-in value. She finds exactly what you want! A tremendous asset to the Auto Assistance Program!!!I had to post a second review because I inadvertently left off one star! Would give “ ten “ if I could !

da
Review №30

Ms Dottie help me find a vehicle that’s worth while. A brand new beautiful 2019 Kia Optima S. What a go getter she is. I’m very great full for the experience with auto assistant. I truly thank you Ms Dottie for outstanding business. 😁👍🏽👍🏽👍🏽👍🏽👍🏽

yo
Review №31

Dottie Eberhardt is a great person she help me find a vehicle in no time.. She kept in contact with me on a regular, and made sure that i had the right car to fit my needs.. Everything she talked with me about was honest answers to the questions i had.. I would recommend any of my family and friends to deal with Dottie when it comes to purchasing a car through auto assistance!!! Thanks again Dottie for making me happy☺

Ro
Review №32

This is my go-to place of business when is time to purchase a new automobile, I have worked with Dottie for many years 10+ to be exact and we just purchased our 4th Honda Pilot under her assistance and direction, her customer service skills and attention to detail in every facet of the car buying process is top-notch A+ rated in both myself and my wifes opinion, as well as no question too big or small daddy could always provide us with answer or get us an answer inquired the timely matter, you cant beat the customer service as well as the hassle-free car-buying service they provide not to mention they bring the car to you at your convenience.

Ma
Review №33

I worked with Dottie in purchasing my vehicle, she was great. I didnt even have to step into a dealership. I picked out my car, the color and equipment options and she did all of the work. Had car delivered to my home. It was the easiest car purchase Ive ever done.

Ca
Review №34

Tywone Thomas played a huge part in what was the purchase of our first car. From the very beginning he was able to employ sharp attention to the details of our needs, showing great professionalism, kindness and, most of all, patience. His focus was OUSTANDING and consistent throughout the process, always looking and giving feedback on the best options. Despite our doubts/concerns, Tywone made feel us comfortable and confident in our choices; that we would be pleased with the outcome and our purchase, which we were..Thank you so much Tywone.

Er
Review №35

I loved this company, I had the pleasure of dealing with Tyler. He helped me feel good about my buy because I was so nervous, he kept me updated about every day and worked with me when I keep changing what models I wanted. He was very patient with me and I loved my buy. I have been very happy with the 4runner he found me and I would go through them again and recommend if anyone needs helping finding a vehicle go to them. They are more than happy to help anyone!!!! Thank you Tyler and auto assistance!

Ja
Review №36

This is my first time financing a vehicle. Tbh, I was a bit concerned and skeptical in the beginning, but things quickly changed with the help and great customer service from Dottie. She was very patient and understanding, my first financed vehicle experience went really well.

Ga
Review №37

I was dreading the car buying experience but I contacted Auto Assistance and had the good fortune of working with Dottie Eberhardt. She was WONDERFUL! She helped me decide on the perfect vehicle for me. Once the decision was made, she found me several from which to choose all of which had my must have items included on the vehicle! She guided me through every aspect of the car buyIng experience, from my trade in all the way to the dealership where she put me in contact with a great person to show me all the things about my new vehicle. Many thanks to Dottie! She is one of those folks that you work with and you end up with a new friend! 👍👍

No
Review №38

These guys are amazing! Hands down best car buying experience Ive ever had! We found them through a Google search when looking for cars for my daughter. This was her first car buying experience and Tyler and Tywone made it the best she will ever have. They came in on their day off to show her several cars and spent hours with us while she made a decision. There was no pressure and I was amazed at how smooth the whole process went. Ill never go to a dealer after this experience!

Wa
Review №39

Miss Dottie is on it, she knows and loves her job very well. She was so helpful, which made my experience less stressful. Thank you Miss Dottie you are the BEST!!!!

ve
Review №40

Oh yeah, first off let me tell you how great my experience was doing business with Auto Assistance, Mrs. Dottie is blast of personality, leadership, and overall just a great spirit in general, she kept me informed & updated on the entire process of me buying my car, she was always willing to help with the ground work, she also made sure I was was getting a car of good quality & value for my money, I can honestly say that the whole team was great throughout the entire process, from my peach state family, Mrs. Anita & Mrs. Ashley to the people who delivered the car, they all were great to work with, I will definitely be recommending them & their team!

An
Review №41

Hands down the easiest car purchase I have ever made. I loathe car salesman. I would prefer to walk to work uphill both ways than to step foot onto a car lot and get lied to. Misty was my sales representative and I told her what I wanted and my budget and she found it for me. The vehicle was even delivered to my house. Would definitely use these folks to buy a car from again.

An
Review №42

I purchased a vehicle utilizing this service in June(the latter part) and on the day it was delivered to me by the time that I returned home one of the key fobs wasnt operational. I contacted Dottie with this information immediately, but no resolution was reached on my behalf. I was told by her and Hennessy Honda to basically handle this issue on my own. I felt as though they had received their compensation, so they didnt care. I will never ever use their services again. I had to pay out of my pocket(58.71), put miles on my car and my gas and havent made my first payment.

La
Review №43

What an amazing service! From my initial phone call with Tyler I knew I was in great hands. He took the time to listen to what I was in the market for and found me an amazing new car in a short period of time. I am so thankful I decided to skip heading to the dealership and called Auto Assistance instead!

P
Review №44

I was very pleased with this service. Ms Johnson displayed a lot of patience as I kept changing my mind. She stayed focused and ultimately helped me get the car I wanted. This service offered peace of mind as they have high standards for the car companies they do business with.I would use this service again.

Da
Review №45

I have purchased 6 of my 8 cars using this company. Tywone Thomas has assisted me in purchasing cars for myself and my two young adult children. He listens and is very professional. He works quickly and efficiently. I trust his recommendations and have never encountered a problem with the service that he provides. JOB WELL DONE!!!

Ay
Review №46

Mis. Dotty was very helpful and patient with me doing my search. She always returned my calls and answered any questions or concerns that I had. Her service was excellent.

La
Review №47

This is my second vehicle purchased with Auto Assistance and both were great. My most recent purchase was with the help of Tyler Wood. He was able to find just what I was looking for. Thanks guys. .

Ce
Review №48

Ive purchased several vehicles through Auto Assistance and received excellent service every time! It is so convenient and easy. Tywone and his staff are always professional & courteous and make my car buying experience top notch. I will continue to utilize this service for all my car buying needs.

La
Review №49

2 Thumbs up to Auto Assistance LLC!! The customer service and humility displayed by Tywone was outstanding. He always kept me informed and delivered like he said. I definitely will refer this company to friends and family.

An
Review №50

So easy to deal with and they found the perfect car for me and within the amount of money I wanted to spend. Tywone and Pam were amazing and delivered my car to me.I will definitely use this company again and recommend it to everyone.

Ga
Review №51

The folks at Auto Assistance were great. They worked with me to find the right vehicle. When what I wanted was not available they suggested several options and helped me narrow my choice. Then they delivered the vehicle to me, three hours away. If I did not like it they would have taken it back, but we loved it.

De
Review №52

Ms. Dottie Eberhardt is sooo awesome! She helped me find a that I loved. Doesn’t just give you anything & great customer also helped with staying in range I could afford.

Ch
Review №53

Dottie Eberhardt was absolutely wonderful to work with! She made the purchase of our new Murano a breeze! With her doing all of the work, we were never stressed out about the purchase or having to find the right vehicle.We will most definitely utilize her again!!!

Te
Review №54

Always professional and helpful? Never make you feel like you dont know what you want even if you dont. Very patient and will always get you what you want. Tywone Thomas found my car and my daughters car. He must have the patience of Job! I recommend Auto Assistance for all your car buying needs! I dont think Ill shop for a car any other way.

Ke
Review №55

This company is exceptional. They make customer service their top priority. You will truly feel like you are their only priority. They answer all your questions and find exactly what you want.

Ke
Review №56

This company is awesome. Tyler Wood was the representative that assisted me, he was very accommodating and his communication was probably the best I’ve ever experienced! I’d been looking for a vehicle for about 3 months at local and out of town dealerships and just couldn’t find what I was looking for. A lot of the car dealerships I had been dealing with, were rude and/or pushy. But once I got into contact with Tyler, he was patient and answered all of my questions until we found just what I was looking for. It was a simple and easy process. I would use this company again in the future and I reccomend it if you’re looking for a vehicle.

Ju
Review №57

My representative was Tywone Thomas and he is simply the best (knowledgeable, great character). I had very specific requests for my car and he made it happen. Tywone constantly kept me updated on where he stands, what options he found and so on. My new Toyota Sequoia is a beauty. This is the only way of buying a car for me from now on, instead of having to go from dealership to dealership.

Se
Review №58

Excellent experience. Tyler Wood was very responsive, professional, and knowledgeable. Car delivered straight to my home and trade-in driven away. Wonderful to skip the dealership sales hassle!

Je
Review №59

Great company! Tyler made buying a car quick and simple. Highly recommend to anyone. I would definitely use this company again.

Ke
Review №60

This is my second time purchasing a vehicle through Auto Assistance, LLC. I appreciate the professionalism, courteous nature, and patience that Tywond Thomas and his staff exemplify. Both times I purchased a car from them, I received the same excellent service. They answered all of my questions and made me feel confident in my decision to purchase. Their pricing was fair and they made the process run smoothly. I highly recommend Auto Assistance, LLC for your car buying needs. Thanks again Tywond!!

Ca
Review №61

This was my best car shopping experience ever!. Tywone was informative and answered all my questions with patience. He always kept his word; and when I had a question, he was prompt to address it by email and a follow-up phone call. Not only was he extremely genuine and a gentleman, but also a true professional. His approach was quite relaxed and there was no pressure from him at all. He went above and beyond locating the specific vehicle that I wanted and had it delivered to my Credit Union on the specific date and time agreed upon. He found a way to make everything work out in my favor. Thanks, Tywone!

Ni
Review №62

Great company! Tyler Woods was very friendly, helpful and patient. He found exactly what we were looking for. Great experience!

Re
Review №63

Hands down best way to purchase a car!!!! I talked to Tywone Thomas on Wednesday afternoon and by Friday afternoon I was driving home in my brand new SUV. Tywone is the best at what he does - Im pretty sure he works 24 hours a day finding his customers their perfect vehicle. Not having to deal with the price haggling and having them bring your vehicle to you cant be beat. This will be the only way Ill ever purchase a vehicle again. Thanks Tywone - youre awesome!!!!

ki
Review №64

Great and awesome experience ! More than a $1,000 less than CarMax for the same model SUV with higher mileage. The customer service was great, and the maintenance team with an overall inspection. They even replaced the windshield before delivery. They had it to me in 3 days, will definitely purchase from them again. Thanks for everything Tywone!!!

La
Review №65

Excellent company! I would recommend this company to everyone. Tyler was amazing, he found my car the same day I contacted him!

Br
Review №66

Great experience every time I deal with Tywone and his staff. He is a top-notch individual and runs a top-notch organization.

Ca
Review №67

Tyler was very helpful and very responsive in our email communications. He also came during his time off to allow me to test drive the car. Thanks!

El
Review №68

We purchased 2 great vehicles from Auto Assistance LLC. The service was EXCELLENT by Tywone and the entire staff. I would definitely use this company again and would always recommend them to anyone who is looking to buy a vehicle. Before doing business with Tywone, We visited CARMAX in Clayton county where we had the worst car buying experience ever. Auto Assistance is the way to go! Keep up the great work!

Ca
Review №69

I purchased a 2017 GMC Sierra from here through Tyler Wood and it was an excellent experience. From the time he found me this truck to the time I got it was only a few days and he delivered it directly to me in Alabama from Atlanta.

Ad
Review №70

Had a great experience and I was not an easy customer I had a very, very specific vehicle in mind and they worked diligently and patiently until they found it for me! Price beat the local dealership, with delivery to my driveway.

An
Review №71

I wouldnt buy a car from Tywone again even if my life depends on it. I got a car and the same day i took it home the car was jumping up like a kangaroo i called him he said nothing is wrong with the car. Come to find out it was the torque converter . I know hes a rip off he takes advantage of women thinking we dont know anything. The vehicle i bought frof him was at a dealer i called the dealer and they tell methe vehicle was much cheaper he jacked the price up . He told me one price over the phone and when i git there it was $300.00 higher he said its not his vehicle i ask him if hecan call the car company he said no i had to take that money from my rent. Am from another country the vehicle was under $10.000 he told me he have to get my ss to report to the IRS never heard that before..Tywone told me i have to sign a paper stating an not a terrorist all because i have an accent. I should of walk out his office but being a single parent i was desperate. This man claims he go to church God dont like ugly. Ill pray for you. I wish there was a way to put no star one staris to good for your company.. People please dont buy from this company. You will regret..

Re
Review №72

Love my new vehicle!! It is exactly what I was looking for..... and more!!

Information
72 Comments
5 Rating
  • Address:2274 Azalea Dr, Lawrenceville, GA 30043, United States
  • Site:https://cuautosearch.com/
  • Phone:+1 770-476-9770
Categories
  • Auto broker
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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