Very pleased with the service I received from this establishment. Excellent Job
Terrible customer service! Beware they charge a diagnosis fee. They will make you aware of it after they take your car. On top of that they will add a service fee ... I was at a loss of words, what in the world? They had a diagnostic Fee on top of the labor fee & service fee, all that to change a headlight bulb. I took my car away. When I questioned all their fees, I was told why cant a little guy make $50 here and there when the dealer charges so much more. They are dishonest. I was quoted $175 to change the high beam bulb. Dishonest and Rude customer service. The number of reviews and recommendation do not come close to the level of customer service. I will make sure to tell all my friends and family about the experience I had here.
Raj from SRK is very honest about the work done to your car. I have gotten several different things fixed at SRK including tore issues, small parts, an oil change, and my brakes replaced. Every time I go there, it is a seamless, smooth, and painless repair. They are quick, efficient, friendly, and EXTREMELY reasonable with their prices. Most importantly, they do a great job with anything they do to your car. My family and I have been going to SRK for years, and we have never been given a reason to place our business elsewhere. I HIGHLY recommend SRK to anyone who needs an auto repair!
4th time Ive used SRK, this time my 2004 Santa Fe and got a/c compressor changed. As always, theyre prompt, professional, courteous, friendly and its great service at an unbeatable good price! Very pleased and well keep going back -- our whole family. Great experiences with my car, wifes car, daughters car. :)
Always get me right at reasonable price
SRK Auto has helped me fix multiple issues with my car and I cannot recommend them enough. The gentlemen are kind, professional and genuine. They explained what the problem was and how to remedy it in layman terms and I feel like they really care. The prices are fair and Ill be back.
Very rude customer service. Referred to his customers as the African lady! Instead of properly diagnosing the car, they jump to conclusion that the car needs a new alternator. Mind you, Autozone and another mechanic said the alternator is good. When we refused to accept their diagnosis, they decided to give the car back (blessing in disguise). This appears to be the second time we have had an issue with them. Previously we took our Nissan Pathfinder to get an engine repair for $800 bc they diagnosed it as a engine misfire; but the same week the engine continued to jerk and we ended up going to the Nissan dealership to repair the misfire correctly.BAD CUSTOMER SERVICE!BAD DIAGNOSING!JUST NOT GOOD!Edit (response to owner):I added the photo of the vehicle that I purchased for my mother (this person he called the African lady) at his shop. I own 3 vehicles and this one was gifted to my mother and to say we don’t have money is the most disrespectful thing you can say about your customer especially considering how much people are struggling these days. Nonetheless, I’ll take the high road, you are terrible, you called to intimidate me saying you would sue me but stopped when I told you had a lawyer and you should have yours call mine! Now you are saying we don’t have money when in fact I make just over 11k a month, we can afford your little business but we won’t pay for bad service! PERIOD!
These guys seem to know the job. More importantly- they dont rip people off. There prices are internet prices.
I came in to get a tuneup, oil change, and fuel injector cleanse. They were quick to discuss the issues with me and get the inspection going. Even when I thought I’d need a new air filter they checked and assured me I didn’t. That’s the transparency you want in a mechanic.It was nice to feel like they didn’t want to add unnecessary work and they were quite affordable and prompt. Good work, great price, punctuality, solid communication.They have my trust and I absolutely have a go-to mechanic now. :)
I found SRK Auto Service about 2 years ago and Im so happy I did. Any major work on my car is performed by them. I have never had a issue with the service that I have received. In fact their service is so good that I drive from South Atlanta for them to work on my car.
I was very concerned with my AC system, and was needing to have it replaced. SRK was very good about checking everything that needed to be checked with my car, and were very responsive with the details and pricing. They give very fair pricing and excellent service! Im going to them anytime I need something for my car, I trust them completely!
Had my BMW brakes serviced today. Great price and was done before I knew it! Easily the best experience I’ve ever had at a repair shop.
I bought a car from Raj from 1 year ago and wanted to say he is a rare gentleman who is honest about all he knows with these vehicles. My car is running great to this day. I wanted to save this review for all to see and always refer my friends directly to his business whether it is buying a vehicle or repairing one.
Great service. Best prices on town!!
I’m so happy I found SRK Auto! They assessed my car and fixed the problem same day. They were super fast and a fraction of the price of my first quote. This is my go to auto repair shop now. Thank you!!
A great company to deal with. Bought a car for my daughter there today and was treated like family. Honestly and integrity is rare in a lot of dealers today, but not Raj and his staff. Will definitely do business with them again. Highly recommended!!
2007 Focus installed 3 motor mounts, recharged my A/C and fixed my door handle.They did an excellent job with both the repair and customer service. They are honest people and you can trust them with your vehicle. I highly recommend their service.
I had my hitch and roof racks installed today, did a great job with reasonable prices
Outstanding service in a timely manner. I ordered a part and seamlessly scheduled a time and date for repair. I was in and out in less than half an hour. They also discovered and fixed my pesky squealing belts Ive been dealing with for years without charging anything extra. Im very thankful and highly recommend their services!
This was one of the best experiences I have ever had at an auto shop. They are all extremely nice and professional. The part that I had ordered from Amazon was apparently not compatible with my car. That did not deter the mechanic who was focused on solving my problem. After realizing it would be very difficult to find the component, he very creatively took apart my old broken door handle and the new door handle that was slightly incompatible and he installed the working component to my old door handle fixing the problem permanently. I was thrilled with their service and prioritizing execution and performance over just getting paid.
I had the Waterpump and Thermostat replaced by Raj and team on my sons BMW 328Xi.Not only they did this very professionally and punctually, they did it at an unbelievable price compared to any other quotes I got for the same work.I supplied the OEM parts and they were prompt with the service.I would definitely recommend them to any car services/repairs.
Amazing fast service at an very good price. I had my cracked Prius front bumper replaced for $150 in about an hour and 20 min. I brought the part with me which I had purchased t from amazon for $179 and used SRK through amazon “home services” for installation. Great shop, very nice honest people! It is very far drive from the city but overall it was worth it. I am sure I saved hundred of dollars as any other body shop would have charged $500-600 for the whole thing. Very happy!
Excellent service. Always done in a timely manner and budget friendly.
This is the first mechanic I have ever been to that saved me money. They take things one step at a time to get to the root of the problem and you don’t end up spending an arm and a leg in the process. Their prices are fair and their service is excellent. Go here once and they will you make you a customer for life.
What a pleasure it was dealing with SRK auto service . I needed my car repaired and they fixed it in a timely fashion. They were friendly honest and had very competitive rates. Im also impressed by their honesty and the quality work they do. In a word, I trust them. If you need work done, theyll tell you and explain your options. And they dont tell you that you need work that you dont. Theyre not out just to make a buck.
Fair shop. Did exactly what they said they would do. I recommend them.
This was the best experience I have had at an auto service shop. He is honest, reliable and reasonably priced. It is so nice to find an owner with integrity and excellent ethics. Thank you Raj!!!!
Had outside broken door latch replaced on 2002 Toyota Tacoma.I purchased part, SRK installed.Extremely fair price for installation. Toyota dealer and other auto service companies were ridiculously high for both part and installation.Service was exceptional from initial phone contact through completion of work. Very friendly management and mechanic.Well worth the drive from Marietta.I will be back.
Good and professional all the time.
I got my car serviced with these gentleman and the whole process went perfect. I dropped my car off in the morning and was able to pick it up that same day after work. The pickup time/day could very depending on your type of service obviously but I got my clutch replaced so to be able to pick up on the same day was awesome. The tech that worked on my car showed me exactly what the issue was with my old part and took the time to explain the process to me. Their prices are VERY reasonable compared to others so I highly recommend them to any one.
Fast and efficient. Went there to change my brakes and they did a great job. Also offered me discount if I went back there for my tire change. Nice team.
Great people to work with. I have had my cars serviced here and Ive been always very happy. They explain and show everything. Ive had no surprises and am delighted with the overall experience.
Just to reiterate how great Altins service is.
Nice to know there are still decent and professional people who do great business. Raj and Altin are great. The work was done in a timely manner and the price was way more affordable than any other place you will find. They have worked on both of my BMW and I couldnt be any happier. Trust this place. I found my guys from here on out.
I recently brought in my BMW for starter replacement. Their pricing was about $150-$200 less than my local repair shop. Based on their other positive reviews decided to have them do the repair. They did an amazing job and did it pretty quick...about 2 hours. I highly recommend them. They seem very straight forward and honest. I will be coming back again! :)
Someone I really can trust, their price is excellent. their work is great, I feel comfortable when I take my care there. Wish you the best Raj
I have a great experience with this dealership. I bought a 2004 Hyundai sonata two years ago with 141k. The price and the car was the best that I couldnt imagine that time. Every single service that I have done one this car I did in the same dealership. They know how to take care and never overcharge people. I have 195k on my car and no leaks at all thanks these guys. Im pretty sure even my next car it will come from this dealership
Great place, with good service and great prices. I would definatley recommend this place to anyone needing work done to their car.
I came across an ad on Craigs list for a Honda insight at a very good price. I set up a meeting time and both my husband and my daughter went with me to look at the car. I was worried about meeting someone with so much cash in hand. I was relieved to see it was a brick and mortar auto service, and felt very safe. The man was nice, respectful, straitforward and thorough. We bought with car with no need for price negotiation because his asking price was more than reasonable. 2 weeks later we drove the car to Florida and it ran great, still does. When I picked up the tag the mechanic even put it on for me. Great folks there, Id recommend to anyone.
I bought a Toyota Camry there 2 years ago and it has been a fantastic car. It was in great mechanical shape and physical shape. I have not had any mechanical issues with this car at all. Routine oil changes is all it has needed. I was so pleased with our experience that I recently went back to Raj at SRK and requested he help me find another vehicle to purchase.
One of the best place to take your car to get serviced, They saved me almost $3000 compare to other Quotes i got from other car service place. From now on they will have all my business. I would suggest take your car there for once. i am sure you will be happy.
I love the service .... never seen such a commitment... they made their promise that they are worthy..they deserve it.. I just recently visited them and felt very happy with the result (performance cum price )....
Awesome service. Got my brake rotors and pads replaced for a good price. Dropped my car off, had no wait. Came back 2 hours later and the car was ready to go. Before I dropped my car off, my tire pressure lights were on, after picking up, the light was off due to them adding air to tires without being asked. Car is running smooth now. Highly recommend.
I bought a car from RAJ when I first moved to Georgia 3 years ago. The car was an older model which I expected it to have problems here and there. RAJ sold me the car for a good price and throughout the three years I have had the car, I only needed a few minor repairs which I took it back to their shop and they fixed it an affordable price. The prices for car repairs at SRK auto service way lower than any place I attempted to go to. I will recommend buying a car from RAJ and/or getting your car fix with him or ALTIN. This place will fix your car at a very low price and their work is really good.
Friendly, professional and trustworthy.I did a lot of research to arm myself, you know, because its sometimes hard to trust a new mechanic... The car was fixed so much faster than expected and for a great price. All the old parts were shown to me as well. No upselling. No gimmicks.In short, we have a new car guy!
Ive been using SRK automotive for all of my cars. They are very professional and trustworthy unlike high dealer prices, their is phenomenal low. Im very satisfied with your top notch service . SRK . Thank you !
Bought car feom SRK an Year ago... no pressure, no lies, no fake, plain spoken honesty...Car works with no issues. I drive 5000 miles a month..SRK can help if repairs needed too..again honestly..Would recommend any day....
Called about getting my a/c fixed, he told me to come in the next hour. A/C was back on arctic blast in no time. Great service, would definitely recommend giving them a try, very fair pricing as well, better than any chain I called for a quote!
Just bought a car from these guys. Honest good people from all I can tell.
I’m here for change of engine valve cover. The boss and his employee is good. Cheap and good labor. Recommend to go here.
Bought a used car here at a great price. Owner is very friendly and helpful. Definitely worth checking it out.
SRK Auto Service team were professional, respectful, responsive, trust worthy, and hard working. I was impressed. I recommend them anytime and will be my go-to!
I buy mazda3 last year this the my first car and happy to got this car. Cause this car is used but everything is showroom conditions. They help me lot they have good quality,price,customer service and they are very helpful person
I got my car repaired couple of weeks back, it is kind of a major repair they fixed it efficiently. Altin and Raj are exceptionally good and skilled mechanics. Repair charges are very reasonable compare to other auto places.Will visit again if I need any car service.
Raj and the crew are fantastic! I called on a Friday after 2:pm and explained that my regualr mechanic stated that I needed an Alternator. I was concerned about the diagnosis so I thought I would contact a professional shop locally here in Lawrenceville. After explaining the problems I was having with my car, the Owner at SRK Auto asked me to drop by and have the technician look over the car and find out if it indeed needed an alternator. Good thing I did this. To make a long story short, SRK auto not only found the problem but fixed it before 5PM and within my budget. Thankfully the Alternator was fine. The repairs were successfully done as well as a much needed engine cleaning as suggested by the Owner. I would definitely recommend this shop to anyone who has been burned by a Dealership or mobile mechanic by preforming unnecessary repairs just to make a quick buck. Great small business and a very warn family oriented attitude. Fair,honest and affordable. You can trust the folks at SRK auto for fast professional service. I think I found my new repair shop!
I purchased a used car from the agency very recently. The from the test drive to the transaction these guys were a pleasure to work with will definitely keep this place in mind for future business.
I had my car serviced for a starter at the Honda dealer and when I went to pick up the vehicle I was told that I need brakes for about $450 for 4 wheel pads and front rotor cutting. My sixth sense told me to get another opinion and I was glad I did. He (Altin and Raj) put the car on the lift and in a few minutes were ready to bring it down. I asked what happened, thinking that there were special parts and or other things they could not fix. They both concurred and said to me that the brakes were good for probably another 8-10K miles. Total charges for the repair $0.00 along with a free can of soda. I highly recommend him and there arent too many shops out there that will walk away from easy money, he could have easily sold me brakes but his attitude is what makes the difference. I wish him the best and more business coming his way. A very big Thank you to SRK Auto.
Exceptionally good mechanics and completely honest. They fixed both of my Mercedes Benz efficiently, at a price lower than anyone else. They even worked late, after closing, to ensure that one car was fixed the same day!
Great place to buy a reliable car for a good price. Ray was always very honest and upfront with me. I am very pleased with my purchase. I would recommend this place to everyone!!
Awesome service! Bought my car here last year and have not had any issues-I now get my oil changes here as well. Trustworthy company!
They were professional and nice. They gave me a reasonable price to fix my a/c unit in my car and was abke to get it done on same day i took my car in. Will most likely go back to them for any other car problems (knock on wood) that i may have in the future.
We have been using SRK Auto Repair for some time now for repairs to our vehicles. They are honest in their assessments of what is wrong with the vehicle and complete the repairs in a timely manner and with a fair price.I highly recommend this business for your auto repair needs.
Raj and Altin are great. I came in for rotor and brake pad replacement and the guys got me in and out quickly. Great prices great customer service and free water! Will visit again.
I drove for an hour from Marietta because I had A/C trouble and SRK reviews we so positive. I called and they fit me in on a Saturday. Altin is fantastic mechanic and Raj is Great to deal with. I cannot say enough abot how honest they are. There is no bait and switch and was well worth the drive and I will be using them again.. It is hard to find an honest Repair shop and very fair priced. Do not hesitate to use them, you will not be dissapointed.
My BMW was overheating. Left the BMW dealership after they tried to sell me a 3 hour diagnostic. Saw the good reviews on SRK and took a chance. Good decision.. Just had a fan clutch assembly and thermostat replaced by SRK (all parts and labor) for $449. That final price was actually $75 less than SRKs estimate. The work was done quickly. Most importantly, the overheating problem was solved.
Referred to them to fix A/C. Replaced the compressor in my wifes car with new parts and did an EVAP cleaning for hundreds less than any competitor. Drove an hour just to get there, and they were able to do it same day, phenomenal job. Id use them for everything.
Was so happy to hear that I can order my parts from amazon and have a place local in my area install it .....to good to be true .....ordered the part from amazon and to my surprise I can pay extra to have it put on.... SRK Auto was the repair guys and I was so excited bragging about how amazon has it going on and that Im getting my repairs done all through them...Well I was charged $125.00 through amazon it has the listing of the part thats getting installed for my vehicle well when I spoke to Raj he told me different he said thats wrong they go by car size? This is 2018 so what is listed in detail wasnt detail enough on SRKs part ...the $125 is for a smaller car he said and my mini van would be $175????? bait and switch not honorable at all ...Ive read all the reviews saying how great they had it here I guess it didnt last ....I will let people know of this for they are amazons go to through the website Dont bother with them online the price isnt what they say it is and Raj for your information a mini van has the same setup as a car wheel size and all that is why they were priced the same ..its not an SUV sir ...Even the Amazon people questioned that you were wrong. And you can list a higher price because if I add a second wheel bearing the price increases ..see for yourself...and I see the names of people that got good service....guess I dont qualify
Thank you for your honest, upfront, and competitive pricing. Your service is appreciated and I wish more auto service centers carried your level of customer service.
I recently took my car twice. Once for the air conditioner compressor.. The second time Tune-up and oil change. Boyyyy did I save big..Honest Staff. Won my business...
Great place to get your car repaired. I went to get my 2013 ford escape fixed. They fixed it in less than half of what i was told by other mechanics & collision centers...
After receiving an very high quote from a chain repair shop, I found SRK. They completed the work PERFECTLY for 1/2 the price Firestone quoted me. I was very happy to find a mechanic I could actually trust!
Ray is a good honest seller, he understands that honesty is the best policy. I would do business with this gentleman over any large dealership. He only sells good quality automobiles.
I purchased a car 6 months ago from this company and I have had absolutely no problems. All I have done is an oil change.I am very happy with the car. I would definitely go back to them!!!!!
Great customer service and work. They stayed later to fix my truck since I work in the morning. Luv these guys.
Super honest & my new car mechanic Go-To!!! Firestone in Lawrenceville wanted us to pay over $800 for a camshaft sensor literally after running several diagnostic test and even giving me a print out. I decided to stop in AutoZone and they recommended a couple reliable car repair mechanic shops. I called and they were able to see me immediately. I drove to SRK Auto Services and within ten minutes of looking under the hood they asked me to step into the shop to take a look and showed me the sensor had been unplugged. Wow. Absolutely unbelievable! These guys could have given me a run for my money and fed me a bunch of B.S. but instead they were super honest and helped us out tremendously! You DO NOT find this very often nowadays... Autozone referred them and we looked up and saw they had a 5 star review with over 70 reviews in total! I see why they have such great ratings and I will be definitely bringing my car to SRK Auto Service from here on. I suggest you do too!THANK YOU SRK!!!! :))
I have had my BMW and VW serviced and repaired, excellent service and very reasonable in price. Everything was explained to me.I would recommend them to anyone who wants to get their car repaired the right way and save money
I bought a car 1 year ago, love the car, no issues at all, great dealership, very trustworthy . If I ever need a car in the future, Ill always go back to SRK auto service.
Highly recommended...worth the 30 mile drive from Atlanta. Quality work, trustworthy, always the best price...and super quick. Thank you Altin!
I got great and reliable service buying my car here! The car runs great and I will be definitely recommending and going back here!
I had an oil leek on my 2009 BMW 335i and had an estimate for $2200 from another shop. These guys fixed it for 1/3 of the cost and explained how I was being double charged for labor. Excellent work at a good price!
Bought a car from them and also use them to service all my vehicles.Love their proffessionalism and honesty. Will highly recommend SRK Auto Service to anyone!
Very friendly! I was quoted $1,097 to have all four brakes, pads, and rotors done by NTB and SRK auto did it all for more than half the cost. So much was saved coming here. Time and money. I definately suggested them to some friends
Went to get my brakes done..great price I was in and out I will definitely use their services again
We take all our cars to SRK as they are reliable, knowledgeable, fast and reasonable. Wouldnt dream of taking them anywhere else!
Bought a commuter car from them. Great value and even better service!
Buyer BEWARE!!!! I purchased a 2005 Chevy Trailblazer from the owner Ray at SRK Auto Service. He claims to be a mechanic and to work on cars and sells them as an auto broker. He said this about the Trailblazer: Powerful Strong Running Engine, Mechanically Sound, Clean Exterior, Clean Interior, All essential mechanical systems are in solid working order leaving you with years between any required maintenance. WHAT A JOKE! I have only had this vehicle for 3 weeks! I dont even have the tags yet! My three kids and I went on vacation over the weekend. Sidebar: this was our first vacation since my husband passed away last year. We had to stop TWICE because the vehicle was overheating. The second time it overheating and making engine noises and I had to leave it at the mechanic. Got the call the next day . . . BLOWN HEAD GASKET! UNBELIEVABLE! Do not trust Ray or his fraudulent SRK Autoservice! I contacted him and he has offered no help whatsoever! I am now in the process of contacting an attorney! For the sake of your safety and your finances, STAY AWAY FROM RAY AND SRK AUTOSERVICE!!!!
My first experience with SRK exceeded my expectations. I took my car there to have my AC recharged. I thought I may have had a leak, as my air conditioner hasnt worked in years. As it turned out, I didnt need anything! It is now blowing ice cold! Raj let me know about my serpentine belt getting ready to break! He took care of that and replaced all my lights in the same visit! I will be sure to use his services again in the future!
Raj and Altin were great, they had really good prices and did good work within a timely manner.
Raj and Altin were great. My toyota was making a noise - i took it to the dealer and they could not locate the issue and quoted some exorbitant price and i took it many other repair shops and still nobody could figure out the issue. SRK not only found the issue but fixed in less than one hour at the excellent reasonable price. I will be coming to them in future. Thank you Raj and Altwin
SRK treated me as a VIP! In addition, their work is excellent. They serviced my 2011 Kia Sportage for new brakes and rotors. Now it brakes like a new car!I love their PR. They are very personable and accommodating. I will definately return when I need more service for my car.
Altin is a ver skilled mechanic. Great price and nice atmosphere. Will come visit again.
Its so hard to find a good mechanic thats doesnt try to take advantage of a woman and try to sell her things that she doesnt need or treat me different because im african American. Unlike most places In North Georgia. Im proud to refer all my family and friends. This is a highly professional place. Thanks guys you got me back on the road quick.
Great mechanic shop with excellent customer service! These guys you can trust!
Very professional staff, very reasonable prices, the work was done in good timing.
Awesome service! Raj and Altin were great. My toyota RAV4 is showing eng check and the dealer quoted some exorbitant price and i took it many other repair shops and all are given approximate same quote. SRK not only found the issue but fixed in less than one hour at the excellent reasonable price. Trustworthy company!
Purchased used car from business owner and been having nothing but trouble out of car the car first my alternator went out in first week then there is a blown head gasket that he did not mentioned at all so I have to put oil in car every other week then on top of that there is a bug infestation up under the seats, I tried bombing car but there are still here I googled the bugs and they are called carpet beatles and they are eating my carpet up in the back seat I didn’t notice none of the bugs when I first bought car because he had it cleaned as if there was no problems, I brought it to his attention and all he tells me is that it is a used car and there’s nothing he can do about it . Was very disrespectful to me and my wife don’t recommend no one doing business with this guy he a scammer and con artist
I purchased a 2004 Acura MDX from SRK Auto. On the way there, they discovered a problem, notified me and even offered to have one of his guys to come pick me up an hour away once they fixed it. I have had this truck almost 3 years and I love it. My whole experience was a very good one. From the moment I contacted him about purchasing the vehicle until I signed on the dotted line. Raj is the man lol
A great place to visit with hopefully people who do great work
Raj and Altin was very helpful in the servicing of the breaks on my BMW..Will definitely seeing them again